Samsung India Complaints & Reviews

Dear sir/ madam,

We have been a thorough brand loyalist to samsung since 2004 and we have been putting immense trust on samsung. All the fmcd items in our house are from the stable of samsung and we have been very happy about the experience, till the time we bought our new refrigerator. What hurts us more is the lackadaisical approach that we have faced from samsung team.

Kindly find below a detailed account...

Dear Team Samsung,

I take no pride in writing this, but people just ought to know that Samsung is probably the worst brand, ever !
This goes out to as many consumers, the world over, through SMS, Facebook, Linkedin, Yahoo Messenger, Google and through other personal platforms.

There has seldom been a case of such gross neglect and inconsideration towards a ‘PAYING Customer’.
It is apparent...

Dear Sir/madam

We would like to inform you that we have purchased the split ac from reliance digital on dated 09th may 2015 .our ac cooling not done properly since last 3 months .Regarding that we have lodged complaint on dated 13th April 2016.One engineer (Mr. Munna) came and did servicing of AC but unable to solve the issue even after the servicing my AC was not cooling and that why we not signed on customer service closing...

My Samsung washing machine which is under warranty shreds my clothes, rips off the sleeves, and makes huge holes in everything. The service centre took the machine for repair and returned it after 2 weeks in an even worse condition. Phone calls to the call centre are in vain, and the so-called 'callback from the supervisor' never happens! Utterly hopeless machine (8 kg washing machine with a drier) and even worse service. Help....

I bought a Refrigerator on 2013, September. Now the refrigerator is not working properly. I raised a complaint on 22 May 2016 with complaint number [protected] and the registered number for contact are [protected] and [protected]. Following this Technician visited my home and later informed that the compressor requires a replacement and gone. At the time of visit he told that it will take two days for performing the replacement operation. Even...

Hi Samsung,

I am Regular Purchaser Of Samsung Phones But My Experience With Last Phone which is Is Very Bad I believe Samsung Has Loose their Reputation In The Market The Work of Samsung Franchise Which is Deepak Telecom Service Centre In Khar West the I been to the Service Centre For Speaker Issue they made the speaker replacement bill Samsung A5 Bill No [protected] and told me to come after 3 days Instead of that they were...

I have purchased samsung fridge on 28th November 2014. From second month onwards It started giving problems. Till now the issue is not yet resolved. On 2nd May 2016, technician visited and said that some electronic device or circuit is not available.Hence, company will reimburse the 60 percent amount of what you have paid and will take the product back. They did ask for bank details in order to pay the amount by cheque. On my constant follow...

Dear sir, mene samsung mobile E 5 liya tha 6 months pehle and starting se mobile me screen problem arahi he and hang horaha he.mene samsung service centre me 3 tym mobile repair karwaya tha..lekin phir bhi mera mobile vesa h he..abhi bhi wo h problem horaha he..aur samsung service centre k yha mobile repair karwane k bad bhi problrm solve nah horaha..mene unse mobile replecment ka bola to unhone mana kar diya..aur ab wo bol rahe he k ap mobile...

Guys, I had made a purchase of S7 Egde recently say 2 weeks ago and was promised to get the coupon code for the gear-VR in a weeks time - I have been sending multiple emails to the support team and been calling them as well - just getting a run around - Inbound calling team says email us. Emailed approximately 3 emails in the last 7 days with not even a single response from them (not even an acknowledgement)...Poor After sales (Guys, comeon...

Respected sir

I myself baljit singh, i m user of samsung products from many years.
My whole family is using samsung mobile, refrigerator, l. E. D. Tv, etc.
I was fully satisfied with products.
But i m sad to say that i m fed-up of my last purchase of samsung e-7 mobile which i bought on 6th august 2015. It is faulty from beginning.
I m not happy with this piece. I never thought that such a good...

I purchased a samsung galaxy a8 in august 2015 in 32000/- rs in gwalior mp. I mean mobile under warranty, in my mobile screen colour spreading, started from a point and widely has spread and continue spreading.
Yesterday i was gone to samsung service centre, but they had denied for repairing as not coming under warranty. So please consider in warranty, samsung is the world well known company and good customer service provider. And...

I Purchased a Samsung Tv model UA32J5100ARLXL on 19/6/2015 from 9 may 2016 morning it will not switch on and i complain the same on 10 may 2016 referrnce no [protected] on that day a service engineer named sooraj came to my check the tv and said the board is damaged and wants to change the same and it is on the warranty period and he says replace within 3 days without any cost but nothing happend then i mailed CEO samsung about the same on...

After purchase of Samsung Refrigerator I am repenting as Samsung is having very poor service and worst response to customer. My Refrigerator model RT-28HCUX was purchased on 15 Nov 11 from Nagpur from Samsung Plaza. After noticing cooling problem call was made on 26 May 2016 to Samsung on their toll free number[protected], which was very promptly replied and I was given a reference no [protected] then a complaint no. [protected]. I was assured...

Hi,
Customer name :- mayur soni,
Purchase item :- samsung refrigerator rt34k3953s9/hl/2016
Purchase date :- 3rd april 2016
Issue :- low cooling issue from last week

I had complain to samsung customer care several time from last 5 days. Your executive visited twice but couldn't find the issue. Yesterday when he came and tried to find out issue again, he could not make it possible and told us that...

This is to keep you posted that i have purchased Air Conditioner from Mehta (Coral Electronics) Indore. Address - Address: Near U-Turn, Vijay Nagar, Indore, Madhya Pradesh 452001.

# My payment have been deducted twice through Credit card and they told me that we have refunded and it will be in your account soon. However, i have not received the same.

# Store Manager (Javed Khan) put my number in blacklist and...

I have purchase a samsung mobile (Sm-j200g/dd) (S/n:rz8h2163e7t) before 15 days. And i got that mobiles speaker is not working i have late to submit it then samsung said that it can not be exchange. Then they service my mobiles speaker but noe after servicing there is new problem arise screen have some issue it has spot. Please need to change my mobile becoause its all parts are faulty....

Dear sir,
I am kuldeep chetiwal from pune, baner had purchased samsung 6.5 kg fully automatic top load washing machine last year in dec 2015. I would like to bring it to your notice that since last few weeks there was some technical problem with the washing machine so i called[protected] on 14th may 2016 and registered complaint ([protected]) and was assured that my problem will be solved in 48 hours.

At the time...

Sir.I have submitted my request for installation of new AC AC..afer after four days they r unable to provide m a authorised service engineer.. I approached service centre many time they r not giving m a good response..this s my first installation of AC so I m helpless and depend upon them..I m totally harassed by their improper treatment...I m calling them again and again bt they r not providing m right person..their service engineer is engaged...

Respected sir, i have purchased my galaxy e7 mobile on 30.5.2015 from punjab watch company, gurdaspur (Pb). After three months i have received problem after problem in my samsung mobile and i have got repaired it from local samsung care center i. E. From m s communications.In 3 months i have repaired my phone at least 5 times from that. Finally my mobile phone is totally dead and i have submit it on service center on 18/1/2016. But till now...

I was given a request for service of my Samsung AC with ref no.[protected] but engineer visited with delay and there was problem in AC regarding Gas Leakage .Engineer Said they will visit on next day.Next day i contact to my City Service Center on Contact no.[protected] (Bathinda, Punjab) But they did not picked my call, I tried many times but the response was very bad from Samsung Service Center Bathinda.Again i registerd my complaint as ref....