Samsung India Complaints & Reviews

The LED TV purchased was purchased in December 2012. I faced issue on 25-May-2016 and raised a complaint with Samsung customer care. Service Request the service engineer visited to repair and confirms LED Screen have issue and on cross checking with his office confirmed that LED Screen of this Model Cost us Around Rs. 25, 000/-. After knowing that we need to spend another Rs. 25000/- for the TV which is purchased for Rs. 70, 000/-. I have...

Hello
Im using the ac of your company and its last servicing was pending but at the last date your executive didnt came. When the free servicing date was gone. Your company executive automatically came to service the ac in charge. If you cant provide the free servicing then why are you offering it. And your person are blaming us that we are out of town. This is the strategy to make money from the customers. Its really not making a...

Defective product backed up by the worst service ever!!!

I bought a new A/C and within 2 months of purchase I have had 4 issues and to get a technician I have to wait 2 days each. The customer service and the service teams are so pathetic and they treat you like beggars. They lie about callback and never follow up on my complaints. I warned them if they don't address my problem I will go legal and they have said that they can't...

Hello!
Myself Tejas Sharma.
From adipur (kutch) gujarat.
I had given my samsung galaxy s3 neo for an simple repair for the volume key and front camera clearing on 30/5/16 monday.
As my mobile is in warranty period
The phone was given to the samsung care in gandhidham (kutch) as center said that the mobile will be surely returned to you on 1/6/16 wednesday. As repairing will be done in rwo days only!!br...

Dear sir,

I had purchased e700h on 1st july 2015 under corporate plan (The nielsen company). I went on 25th may to samsung service centre m/s sapphire (Dadar east) for repairing my mobile phone due to the complete death.
Once samsung person examined my mobile he said that some water has been spread. I told him this is not possible then he told me may be sweat has been spread from the sight gap of your mobile so because...

Dear Sir
I am deeply concerned now with the quality of service provided by Samsung now a days while this was one of the strong area of Samsung.

I had raised a complaint (no- [protected]) of very poor cooling in my refrigerator. Service Engineer (Neeraj - [protected]) visited my house and informed me regarding the problem in the filter located above compressor which needs to be replaced and then to refill the gas.
Accordingly...

I have buyed samsung galaxy j3 on[protected] on online, that time display is some lines on screen, now display is not working. iam request repair my mobile

i have to solutionon this problem.
buyed date:[protected]
invoice number:blsd[protected]
invoice date:28-apr-2016
Order ID: [protected]

[protected] took out my mobile display is suddenly disappering...

I hv brought samsung galaxy s6 from vr traders, jhansi on 05/05/16.
Just after a week of purchase this phone is not working well. The screen is showing negative colours and screen is flickering. It shut down's automatically. Sometimes it is even difficult to read messages becoz of its screen problem.

Kindly take necessary action to resolve my problem at the earliest

Thanks
Ashish vijayvargiyabr...

I have complained regarding the water leaks in air conditioner on 28/May/2016. Till today that is 31/5/16, 9 pm I did not got any call from Samsung till now. I called more than 9 times to the customer service. But no response from anyone yet. One of the customer service representatives took my call at 7.45 pm he dint talk anything and put me on hold for more than 22 minutes. Finally I had disconnect the call. His name is HARI. I want action...

Model# C106FL

The oven was purchased in May-2010. I faced issue on 21-May-2016 and raised a complaint with Samsung customer care. Service Request # [protected]. The service engineer visited to repair and confirms some parts have issue and on cross checking with his office confirmed that model is obsolete and hence it can't be repaired due to unavailability of parts. I again called customer care on 25 & 26 May 2016 to raise an...

Date :[protected]

I have purchased a samsung mobile (Type b-350) from anand stationers, airport road, hinoo, ranchi 834002 (Jharkhand) on[protected]. Just after using it i could find that i am not able to receive about 50% of calls as it was getting cut as soon as i put the receiving button on. I submitted the mobile within a week in the shop stating the problem. They accepted the mobile and after a few days, they said that...

I brought a Refrigerator on 2013, Jan. Now the refrigerator is not working properly. I raised a complaint on 27 April 2016 with Service order (SO)no. [protected] and service technician mobile no.[protected] for contact . After keep on calling this number for couple of days the person responded that he was not assigned for this job and provided local service shop number to check for any other technician assigned. After calling local service...

I am using many samsung products. I purchased a inverter ac on 14 april 2014. The ac gone bad in 2016. Many complaint was raised vide complaint no. [protected], [protected], [protected] and [protected].

The service engineer was appointed and the first visit of the service engineer (Mr. Imran) was held on 11 april 2016. He expressed his in ability to resolve the issue ans subsequently mr. Chaitanys a sr. Service enginer visited...

My customer id.[protected] complaint no[protected]
I have brought the samsung convertible refrigerator from m/s vasanth&co double door and get delivered on[protected]. And demo done on[protected]. From the i st day itself i am facing temperature issue, there is no cooling in the lower portion and vegetables and foods getting destroyed. It is very difficult to raise the issue again & again. If engg. Not able to find permanent solution please...

Would like to bring into your notice that i have purchased new samsung refrigerator model no 465 ltr (Rt47k6358sl) real ssl from reliance digital gurgaon haryana on 15th may 2016. Got the demo on 16th may from one of the samsung engineer chandan kumar. After the installation after two days using this product i came to know that cooling of this refrigerator is not up to the mark as ice cream is getting melted and water is not getting cold...

I have saled a led on 26/05/2016 and also registered installation complaint on tollfree no which is [protected]. But till now no one executive have been reached for installation of led yet.
I have called on tollfree number two more times and re rejistered my complain. But still no responses received till now for my led installation. What should i do. Is this kind of services are being provided by the company to their valuable customers...

I had purchased a powerbank samsung 16800 mah led light power bank.
it is not working no guide book has given with it I want my 748 rs back. otherwise iwill file case against your company in consumer forum.
my powerbank shows not charging any phone. It last 1 -2 minute. and
I called your customer service they are not picking up the call
why the product is found defective?
and please return back my money...

I bought samsung single door refrigerator on 21-April-2016. It was manufacturing defect with
cooling problem. one week later we identified there was problem with cooling and the same
informed to service center. They fixed the problem at the moment. Post fixed 5 days later the problem
has been repeated and next time service center pickup the refrigerator and they were saying
to replace or refund the money as soon...

I bought this phon s6 edge 32gb on 30may2015 from embience mall gurgaon delhi for approx 60000 rupee. Recently I shifted to pune for which I have to change my sim card.but my phons simcard tray was not opening for which I went to the samsung service center on 16may2016 at shree communications 1st floor dhanshree height aundh police station road pune.i clearly mentioned to the service care executive that its only the simcard tray which is...

My phone is damaged in accident, the display of my phone is lost .i am unable to see anything in my phone, people are still calling on my phone but i am unable to gave answer . 2 days ago i was drive my bike and my phone is in my shirts pocket, accidently my bike is slip and i lost my balance and my phone was on the road, after this accident my phone is dead ....