Samsung India Complaints & Reviews

Out of three mandatory servicing only one serving done in feb'16. Complain no. [protected] dt 17.5.16 was made for final servicing. Since there is one day' s delay in final call (Since i was outstation), specific request was made to instruct that the service engr doesn't insist on payment of service charge.
On 20.5.16, a phone call was received from service engr, who insisted on servicing against payment only. Ultimately no one visited...

Poor led tv
Would appreciate a quick resolution to my grievance regarding faulty bad quality led tv that i purchased reference number is: [protected]. I had earlier requested replacement of tv or refund of money as i am dissatisfied with this faulty product. I have sent details to samsung on 14/5, 17/5 and not received a email response on my grievance after their service rep called me on 20/5the service rep had indicated a mail response...

I purchesed samsung galaxy j1. So, internal damage power damege on screen but not covered in warranty and the samsung authorized service center asking me 3000 for repair, but why should i pay for this.. Becouse warrenty period is not complete. This is not my misteke. Manufacture issues samsung india must check otherwise we loss our money (Date of purchases 04/06/2015.)

Hope you take strict action on this......

I hereby to inform you that we have purchased a710fd 2016 edition but after sometime, my phone show different kind of problem and when we contact at care centre they didn't give me satisfactory services.
I am regularly contact at care centre but they always said that we have recieved defaulty item from company. Iam a busiinessman and have it 30 km away from care centre.

I am a regular customer of samsung but after...

I regret to inform you that i have been trying to reach out to the samsung call centre for last 5 days but their has been no action taken till now. My tv had some problem with visual as well as audio. I called up the call centre on 19th may 2016, they informed that an engineer will be visiting our home on our convenient time. The engineer names jayanto call me up in the morning and asked for the preferable timing. He came at our home and...

Dear designatory,

I have requested for relocation and reinstallation of my split ac from kolkata to raipur service request id: [protected]. Post deinstallation on 13/14 th mar i had called for reinstallation on 19th mar. I have even enquired about gas refilling and servicing of ac and i have been told that their is discount in gas refilling and servcing of ac and the cost would be 1500 approx. However after reinstallation the...

I bought a samsung a7 mobile imei no 359038/06/130761/4 from sachin gift gallery, model town ext, ludhiana on 7th june 2015. The same has been repaired for overheating/network and other problems 3 times in the last 11 months, in which its mother board was changed thrice. Now for the fourth time, the phone is under repair for sound problem. It still is under full warranty. I don't trust the device anymore and want a replacement or full amount...

Sir i had requested samsumg customer care related to shifting of my 3 airconditioners which r under warranty on 11th may for the shifting to be done on 15th may. The customer care took my request and send 2 persons from your authorised service centres in noida called himanshu electronics pvt ltd. While deinstallation of one of the ac's the engineer mishandled with the ac due to which some kind of damage was done on the outdoor unit of 1 ac...

Dear concern,
This is to inform you that we had bought a refrigerator from sachdeva sons near roadways workshop, gill colony saharanpur 247001 on dated 25/05/2014.

Last month we lodge a complaint regarding its cooling as its not cooling properly, so we get the solution and they change the com pressure that time, but the issue not resolved.
Now refrigerator`s side walls is heating abnormally and not working properly.br...

I have purchased a fridge but the local authorized repair Centre in faridabad is not responding properly and they could not resolve the problem from last one month .Being a reputed firm please solve my problem because all eatable item in fridge are going garbage due to not maintaining proper temperature. Mr Sdik and Sonu are the person's who has attended of local authorized center faridabad. Pl help us we are facing much problems due to hot...

I bought a Samsung TV 32FH4003 from Bajaj Capital on 30th June 2016. It worked fine initially but then the buzzing sound started in the month of DEC 15 and as I was not around I raised a complaint calling customer care. A tech visited my house and told me that time itself that this model has issues with the speakers and asked me to use it in low volume. I tried doing so but with low volume i'm not able hear at all. I tried to keep it as low...

We purchased split A/C Model number: SAM SAC 1.5 T NEO INV AR18JV5HBWKNNA Pln on 7th may 2015. The unskilled workers came late in the evening and the engineer turned up only around 10 pm. Needless to say quality of work was shoddy with number of sections of ducting loosely held with wide gaps. The tape to cover the joints has come off and the rain water during monsoon will enter the ducting containing the cable. The hole on the wall drilled...

Sir, we purchased the above model colour television through M/s. Vasanth & Co., Vellore Dt. 27/08/2013. for Rs. 32, 000/-
The same TV Display was multi coloured during past one week time.
While enquired with the local repairer, he visualized its malfunction, and orally told that it's display panel was repaired / affected.
Hence, please kindly arrange to send the Company repairer, inspect the TV and arrange for its solution...

I bought a Samsung Double door fridge Model- RT 2734PNBSE serial# R3494PAC500582M on 19th August 2012 from their dealer Kbm Electronics at Laxmi Nagar in Delhi. In the late of 2015 fridge totally broke down without any cooling.The service engineer from Samsung came, inspected and said that there is no gas left in the fridge and another Engineer will come for gas filling the next day. Next day another engineer came and refilled the gas. I...

Dear sir. I have purchased television through csd today n deposited collection letter to 3a electronic agency faizabad road lucknow for collection but asked to wait until it is ordered fm co. Please arrange delivery on priority. The similar problem was faced by me while purchase of ac last month but due to your support i could get it timely. Thanks for the support extended last month....

Date :- 20th may 2016

Hello sir,
I'm taking this effort to bring to your notice that the service centre located at khar in mumbai, the staffs are so irresponsible and useless that even after a week they are not able to reply me for my requests for a new samsung galaxy note 4 battery. They have noted my no. But no followup and no complaint registered ref. Id. Giving fake commitments to arrange it in next 2 days it's...

Hi,
I had registered a service request with samsung for tv installation on 12th may 2016 (Reference num-[protected]). This request was cancelled by local service center of samsung nasik without any intimation to the customer.
I myself checked online that the request i lodged was cancelled so i registered a fresh new request on 16th may 2016 (Ref num - [protected]) for the same.
I am calling the samsung support daily 5/6...

Dear support team,

My ac having model : aw18zkcxtl has been taken by samsung on
13.05.2016 for repairing as it had stopped cooling. The chosen vendor m/s : vision cool services, 2a new taratala road, kolkata-700088 by samsung is not behaving in a proper way. Hence, referring the logged case no. [protected] repeatedly communicating with the support team on the helpline no. [protected], but not yet any positive response...

Sir i recive a message from your company from diplomat mike he msg me that i have won 3 carore and lakh INR. ND he say to me to send my identity card via email.
i want to knew tht it is true of fake

my mobile no. is [protected]
nd my email is [protected]@gmail.com
pls rpy. as soon as possible
he also wanted to take custum clearing charges from me 12000 INR.
wht i do now??...

The phone is Not working properly and malfunctioning excess heating. I have uploaded a to show the working of phone in current condition and no response from customer care service centre they are just reseting the phone and giving back and same problem is occurring again and again
This has become a cause of concern for me and this is not what else expect out of a flagship device
The heating and lagging issues are unbearable...