Samsung India Complaints & Reviews

I ordered s22 ultra and watch 4 44mm on 30 may. order id - [protected]. I got s22 ultra delivered on 2 June but my watch is still yet to be delivered. i contacted the support but they told me wait.
There has been no progress on the shipment and it is still in confirmed status not even packaged.

Last year I brought a samsung galaxy m31s with my savings as I thought samsung mobile phones are reliable and i can use it for 3 -4 years without any complaint buti am facing alot of problems in phone as it get freeze every time and restart automatically. When a visited the nearby samsung care, they said it's repairing cost is 7900 . It is the worst situation for me

Dear concerned, my order number is [protected] and I'm Anita from kota Rajasthan and I ordered F23 mobile from Samsung app and earlier some shopping fest was going on the app so I purchased this phone in the offer and samsung India promised me to give free travel adapter and you can see the attachment also it is a screenshot of the mail that I received on the time of order but after my payment samsung India is not providing my adapter and saying that I have to pay for that adapter and I'm complaining to CEO also but they are not responding to it and they have hopeless management and staff nobody gives me any response and they have canceled my order of adapter also without my permission what is this going on samsung India please take action I want my free travel adapter or else I will take action on this and never recommend your company to anyone for purchase thank you

Samsung shop app portal promised HDFC credit card instant cash back offer of INR1000. At the time of making payment, and even after selecting HDFC credit card with full payment method, Samsung app portal did not reduce payment by INR 1000 ( which is instant cash back ). In the confidence that samsung would not default and would protect consumer interest, we paid full payment thinking that samsung would refund INR 1000 . But even after sending 5 reminders, even as a basic human gesture, samsung has not even replied .

We expect refund of INR1000 back to the same credit card account - which was promised by samsung .

Yesterday, without any reason, a single green line appeared on the center of my screen. Immediately, I approached Samsung service center. They informed me that the phone''s warranty has expired and also Samsung Care plus tenure has also expired. Therefore, I need to pay the full amount of more than Rs.20, 000 to replace my display. I was completely devastated. The display did not fail due to my mistake. I had not dropped the phone or nothing...

I bought an Air Conditioner by Samsung today. The indoor installation went smoothly but they really messed up the outdoor unit installation. They did not install the unit in the proper position which was shown to them because of which I am not able to open the ventilators of my room. When I asked to fix it and reinstall the outdoor unit they told me that I have to but the coolant gas additionally.
The model no. is AR18BY5APWK.
I hope Samsung does something about this and reinstall the outdoor unit properly.

We purchased a new Samsung Refrigerator from Sathya Agencies Tirupur on Apr'22. But it stopped working in the mid of May'22. Samsung customer service has still not resolved the issue even after so many follow up. It is tough to manage day to day activities with out refrigerator.

Below are more details.

Bill on name: Gnana sekar
Contact number in bill : [protected]
Purchased from : Sathya Agencies, Palladam Road, Tirupur

Please Contact below person regarding the complaint: Palanikumar Ph: [protected]

Abnormal sound observed from samsung refrigerator after 2 weeks of its commissioning/purchase.While complaining to customer care and shop owner a number of times, not get any solution to resolve the issue.

I have purchased Samsung double door 670litre refrigerator on[protected], from day one i am facing low cooling and condensation issue in my refrigerator .I raised complaint's regarding this issue many time to Samsung in under warranty period but they always told me that u r refrigerator is ok there is no problem .But unfortunately last month i.e. on 09 May 2022 it was totally stopped cooling and from that day i logged complaint to Samsung customer care and after several visits of their engineer and replacement of many parts of refrigerator, engineer and customer care told me that u r refrigerator is not repairable due to manufacturing facult / internal fault so they will provide me replacement after deducting depreciation value of 44% of the bill amount, but i am not agreed with this because from day one i am facing problem and i am regularly complaining about this and finally it got broke down due to manufacturing fault than why i wll bear the loss .

So please help me regarding this matter, i can provide all the complaint numbers [protected], [protected], [protected]

I want free of cost replacement for the
Same refrigerator

No cooling since its purchase

Dear Sir,
Kindly help me and get involved in my issue, my name is ABHILASH VA. I have bought S20+ phone in May 2020. After 1year 1month usage suddenly visible vertical green line on my display, I didn't complain to anyone, I changes my display from your Authorized Service centre (Matrix Samsung service centre, Karamana) and it costs me 16500rs. After that everything went well. Again, after one year of completion same issue happened...

I bought a Galaxy A73 mobile device via Flipkart on 21.05.2022 and My device was activated similarly on 21.05.2022 as I confirmed with the Samsung care team. It's been nearly more than 10 days since I'm using the A73 device still I was unable to redeem the buds live offer. It implies that my device is not eligible for this offer but I followed all the steps for redemption as per the rules but I wasn't able to redeem the offer.

So I contacted the Samsung care team, and they told me to approach the point of purchase (i.e) Flipkart regarding this issue. Then I read out the terms and conditions regarding this offer where in point 2 they mentioned clearly like if the device is bought either from Samsung shop or Flipkart we can approach through Samsung care regarding redemption issue. Even when I contacted Flipkart they also mentioned the same to visit the Samsung team for this issue.

So I approached the Samsung team in all regards. Still, I am not able to get a proper solution regarding this .So I kindly request to view on my request and sort it out as soon as possible in redeeming the Buds live offer for my device A73.

A few days back out of nowhere a pink line appeared on my screen. Today another green line has appeared on my screen. And now whole screen become white for hours When looking up on internet, I found that multiple S20ultra users have been facing similar issues and when they contact the service center they are asked to pay Rs. 16000+ for screen replacement. It is really sad that a company like Samsung has not acknowledged...

A few days back out of nowhere a pink line appeared on my screen. Today another green line has appeared on my screen. And whole screen become white for hours When looking up on internet, I found that multiple S20 ultra users have been facing similar issues and when they contact the service center they are asked to pay Rs. 16000+ for screen replacement. It is really sad that a company like Samsung has not acknowledged...

My phone got damaged within warranty time, I showed it to Samsung service center, then the service center team repaired it in warranty and gave it to me, after 2 days there was a problem with the speaker of my phone, dust started going inside the phone And then I took it to the service center. Service center team said that we cannot do much more than this, now I have also complained online to Samsung India, here my complaint is registered but no response yet.
Please help me..
Complaint No-[protected]
Thanks & Regards
Rahul Dixit
[protected]

I have purchased Samsung 1.5 ton split AC in the month of April 2021. Till then i have experiencing problems with the AC.
My AC would have hardly worked for 4 days.I have raised a complaint with the customer care for the second time in last 3 months. I had raised the second complaint before one month and till now my complaint was not cooling

My complaint number is [protected].Iam having hard time purchasing such a non working AC. Even after raising complaints and doing so many follow ups the problem is not resolved. This is the kind of service what customers face.[protected]
[protected]
[protected]@yahoo.com

It's almost 10 days of June...but testing of one ui 4.1 has not even started on galaxy tab a7 lite...this device is scheduled to get update in June 22...this has been the same story with more devices...we buy samsung device for regularly and high performing android updates...but nowadays it's getting too late...please look to my concern an drake immediate action to my query...I am attaching a screenshot that says my device firmware is still on android 11...in place of that one ui update should have started showing like in many countries..

I ordered Samsung Galaxy F23 from samsung shop app on 14th May 2022 and it got approved Just when I bought I cancelled the order at to buy Galaxy M33 5g. The order ID is [[protected]]. Today is 9th June, 2022 but I still haven`t got my refund back and it is not even initiated yet. I mailed to customer care and even called on toll free EveryDay. They said they will return it in 48 hours but still no refund I am a middle class person who lives on the edge of the bread. I ordered a product costing Rs.15300/- first time in my life and this is the experience from top known company. I want my refund back. It`s a hard earned money.
Order ID: [[protected]]

A few days back out of nowhere a pink line appeared on my screen. Today another green line has appeared on my screen. The has been no drop, physical damage or liquid damage to my phone. When looking up on internet, I found that multiple S20+ users have been facing similar issues and when they contact the service center they are asked to pay Rs. 15000+ for screen replacement. It is really sad that a company like Samsung has not acknowledged and offered fix to the problem.

Link to other consumers facing similar issue:
https://www.news18.com/news/tech/samsung-galaxy-s20-plus-users-are-facing-this-d...⇄

https://r1.community.samsung.com/t5/galaxy-s/samsung-s20-display-got-vertical-gr...⇄

Before some day i bought a new galaxy a33 and samsung india dont provide charger in box i bought charger form samsung marchant in sgnr i use officially samsung charger but it take too much time to get full charge it takes two hours to complete charge and hanging problem is also start in this case and i am not happy with this set because in the starting days i faces two measure problem and in future i cant take any type of risk so as soon as possible plz u take action