Samsung India Complaints & Reviews

We ordered an Split AC via samsungshop.com, and get it delivered within 4 days.
Invoice Date: 2022.04.30
Delivery Date: 2022.05.03
Complaint Acknowledged: 2022.05.06

But when we received the AC (Indoor Unit + Outdoor Unit), the outdoor unit was wrong delivered. The S.No of outddor unit mentioned on the box and on the invoice are different.

So, when we contacted the customer care about the...

Hi, I am from India. I had purchased New Air Conditioner There was abnormal noise from out door and p4 erro in display indoor from it and I complained. The service engineer not came and try to sort it till date and the company warranty expired on 14-april-2022 It is nor more than 25 days passed and in such hot summer still I cant use that AC how SAMSUNG can support in future. I am trying to contact CEO also but nowhere contact details are...

I have ordered Samsung Galaxy Watch4 from official Samsung online store through Samsung mobile app. on 06/05/2022, 6pm.

My order was delivered on 8/05/2022 at 11:50 AM. So when I received my order, the seal of the box was already open and watch and charger both items were missing. I want to highlight that outer package was completely closed but the seal was broken of the product box and there was no invoice either.
br...

I was observing some possible minor issues with my Samsung SSD. I for over 3 - 4 days was trying to get in touch with their customer care email.
Everyone was redirecting to other email support.
Finally from one email I got the address and contact number of supertron in Marketyard pune which is the Samsung service center.
I contacted them.
Initially it looked like they are supportive but after initial call, there's...

This is my conversation on whatsapp no. [protected] with Mr. hasseebullah, a product expert with Samsung, on 02.05.2022, although he advised me to contact “Customer Care”, but I being a Senior Citizen could not locate it on that day and in any case he agreed to forward my complaint to the concerned department

“Hi I am ASHOK GUPTA and wish to inform about the malpractices existing at your service centre in lajpat nagar,...

Firstly i have raised a request for AC uninstallation and installation.Then the technician didn't responded and misbehave, I had raised request again, ac got uninstalled but didn't get any response from technician, when i reached to customer support, got to know technician unable to contact me though my phone number (though it was available but didn't get any call) and didn't get any information regarding that, and support said they will...

I just Brought this Mobile yesterday 07-May-2022. It's Heating up too much. I can't even use it. I want to replace this Mobile. Please help me. Or arrange a call for better clarification.
Please consider this request....

Dear Mr/Ms CEO,
Greetings of the day.
I am feeling extremely disappointed and disgusted from the product that Samsung is delivering to its customers. Even after repairing exactly after three months the same problem has been persisting. I don't have that much amount of time to be behind your customer care executives and service engineers and register my problem everytime regarding the same issue. Please take my product back....

Dear Mr/Ms CEO,
Greetings of the day.
I am feeling extremely disappointed and disgusted from the product that Samsung is delivering to its customers. Even after repairing exactly after three months the same problem has been persisting. I don't have that much amount of time to be behind your customer care executives and service engineers and register my problem everytime regarding the same issue. Please take my product back....

Hi Team,

I purchased this phone Samsung AO3s/3gb; [protected] on March 1st 2022.

Dealer informed that this is good phone with all types feature that I need like conducting meetings on meeting app for purpose the purchased this phone.

Later when I started using this phone and tried to connect Bluetooth speakers I faced issue in playing meetings on meeting app like zoom and many others.br...

Dear Sir / Madam,

I am writing to you to raise an issue about: Mobile Phones & Accessories

The issue that I have experienced was:
Last month (8th April )my mobile (Samsung A51) fell down from my hand, display and back cover got damaged. I visited the local Samsung service center on 9th April and get those both replaced (paid the bill and the receipt is with me, dated 13th April ) and the service center...

I bought samsung galaxy note 20 ultra phone on october 2021 which is 70, 000 and after 3 to 4 month i feel some issuue in loudspeaker I took it to a Samsung service center in Bhajanpura delhi around 25th march there my phone was fixed to me without getting a job card or any sign, I asked about this and he said me that there was no big issue, take it.

After this service I used my phone and 5 days ago my phone fell in the water...

Maine October 2021 ko samsung ka galaxy note 20 ultra phone buy kiya tha jo ki 70.000 ka hai or uske loudspeaker kuchh issue tha jo ki maine sumsung service center bhajanpura delhi me dikhaya 25 march k aas pass waha mera phone mujhe thik kar k de diya gaya bina job card banaye or bina kisi sign k maine pucha toh kaha ki koi bada issue nahi tha le jao,

uske baad maine apna phone use kiya abhi 5 din pahle mera phone pani me...

I brought a samsung watch 4 from samsung in the month of Dec 2021 and by March 2022 it has some issues, the service centre replaced the hardware and returned the watch free of cost.

In the month of April I took it to swimming pool with the swimming pool mode ( this is water lock) and within 10-15 mins the watch went off. And it's not powering on, I tried charging but still not powering on,

I took it back to...

I got my order of samsung f62 on 5th May 22.After clicking pictures in the Potrait mode I have seen that the quality of edge detection is poor (not at all like the pictures we see in the advertisement or in revive section) besides that I have noticed a 2% drain out of battery after clicking 8/9 pictures. I'm not satisfy with this samsung f62 model....

We are using samsung phones for 20 years. The display is going always. Recently we bought a phone galaxy F12 on 15/10/2021 . we did not even put it down but display is not working, but sound alone is coming. how many times can we spend money to change display. pls consider this....

I have placed my order on Samsung shop app during FABGRABFEST sale on 2nd May'2022. I have prepaid my order and order got confirmed. After 4 days of confirmation of the order they cancelled the order even though I have not requested for cancellation. When I contacted their support they are asking me to place new order. But now the same product is Rs7000 costlier. They are running fake promotional campaign and cancelling the orders there by...

I made 500 transaction on 30th April in Samsung pay: it was failed but money was deducted... I reported to Samsung customer care to put a complaint even after raising query but my money was not returned...

Pathetic customer care experience, roadside mechanics are better at dealing with situations I would say. I do not expect a company with such stature and global presence to have such a service team. I had raised product service complaint on 28th March 2022. Engineer came diagonosed PCB fault and gas leakage, Another engineer came in the next day fixed it. After a week, the problem came back, I complained again. The second engineer came and...

We have purchased an samsung ac on 3.5.2022 from sales emporium jadavpur branch. We were planning to purchase daikin or panasonic ac. But we were forced to purchase sumsung ac. At the time of billing we were not clearly informed about the installation charges. The representative told us the amount will be appx 3000. But today they have made total bill of 8000 which is disgusting. They clearly told that they can not install the machine on...