Samsung India Complaints & Reviews

My samsung washing machine purchased in October 2019 stopped working suddenly.The technician comes and simply says it is due to rat bite and not covered in warranty. And it costs 5000rupees.There is no chance a rat can get inside my house in 7th floor apartment.I never expected this from a premium company like samsung...

I had purchased a Galaxy S22 from Samsung online (order id [protected]) on 09 May 22. Since the delivery date of 20 May did not suit me due to my travel plans, I cancelled the order on 10 May and received an email on 10 May saying that I would receive the refund in 7-10 business days. After many email and phone follow ups since the amount was large, I believe the refund has been initiated on 20 May and refund estimated date now is 7-10 business...

Dear sir/madam,

With respect to the above mentioned subject, please note that I have received the New Samsung Galaxy M32 (6gb/128gb)(Light Blue) model on 10th May 2022.

When I started the mobile, I noticed one small issue. The display doesn't looks like as per its original specification i.e. FHD+ Super AMoled. But irrespect of this I still using that and doesn't go for any complain.

But yesterday...

I have cancelled Samsung a53 order on May 5th and I got a cancellation confirmation mail and told that the refund will be initiated by 7 to 10 days and it's may 20th and yet the refund has not credited...

I am complaint again and again but no response for samsung. I am complaint nearly 12 to 15 days before but no any response samsung. Samsung give me duplicate handset mobile. Please take action immediately. No any take action. My complaint is seriously, so plz take action immediately....

I lakshya gupta being a samsung customer from past 11 years felt cheated because S20 plus green line issue is a universal issue so a universal solution should only be provided that is FOC.Bt still samsung executive's convinced me to take 50% off on the repairing charges telling me this is the max they could offer to my only disspointed next day I.e 14th may( 13th may my repairing was done)on twitter tht hv provided FOC to some of their special...

I would like to bring to buyers attention a possible design flaw in Samsung NVMe SSDs.

Generally there are 2 types of NVMe SSDs. PCIe 3 & 4.
PCIe 4 may require heatsink while 3 can work without heatsink.

However Samsung NVMe SSDs pcie 3 operate at high temps like 54C when there's no load and this may not be good for the health of the SSD. The SSD life may get shortened due to high temps. More over the...

This is really painful for me as well. I am also having such display issue. unexpectedly my display has also red green and blue dots observed at start. and now all the screen is fully darken.
not a single wear and tear on handset..

Hi Team,

I need quick assistance and resolution for my problem. Please have a look at the following details along with your query.

First Name : Navnath
Last...

Samsung Galaxy F41 - Display Darker Issue complaint/ Warranty repair is denied even if in full warranty handset.

Hi Team,

I need quick assistance and resolution for my problem. Please have a look at the following details along with your query.

First Name : Navnath
Last Name : Basude
Email Id : [protected]@gmail.com
Contact Number :[protected] /[protected]
Request type...

I am having Galaxy M21 Mobile which has IMEI 1 no. [protected]/01 and IMEI2 no. [protected]/2 and serial no. RZ8961765ZT.

Just 15 days before I received a message from Samsung to update mobile software and after doing so from the next day my phone started hanging and restarting frequently automatically. Sometime after automatic shutdown, the mobile is not restarted for long time, only showing SAMSUNG in the screen for...

I purchased Samsung Galaxy M 31s one and half years back. Recently I updated Android Version 12 before 4 days. After updated the android version, my phone hang on logo and cannot switched off.

I approached Samsung service center ( In Tirupur - Tamil nadu ), and they checked mobile and they told that the motherboard problem and its needed to replace. Its cost around Rs. 9000.00. The update caused the motherboard to fail. Samsung...

Id like to share my unpleasant experience with Samsung, I ordered a Rs 50k monitor from the online website, the delivery time of which was 7 days. After 10 days of order, I noticed that the delivery service purposefully sent missed calls on my phone during odd hours and then marked the delivery as “Customer Unresponsive”. On the 11th day, I called back the delivery number 7 times before he picked up the phone and confirmed he would send...

Dear Samsung team,
I ordered an Ac through online mode & my order number is - [protected], dt. 15/4/22 but I didn't get free 3-meter copper wire, a pair of flayer & 10-meter wire with AC (as the installation person told me), so the installation cost incurred is Rs 14300/- which is approx. half of my AC cost.
While your Inspection team visit, they told me to talk with Savex Technologies Pvt. Ltd. But there is no response from...

Hi,
My samsung s20plus display showing green vertical line without any physical damage I don't know why, but after surfing on the net and customer service many customers using this device facing problem after an update from samsung.
This is ridiculous after being a valuable customer and purchasing this mobile for a sum of 74000 these kind of issues can't be disgest
In customer care they are asking to pay 16000 for screen...

Side by side refrigerator we purchased on 2 aug 2021 which was stop working few months back then service engineer came and started the refrigerator.
Now again it's stopped working 2.5 weeks back, we complained in costumer care and local service center in Jammu called engineer came to check he told PCB burnt. Then they told in 3 days part will come, till now we are waiting for the part and service...

Dear Sir/Madam

we purchased a Samsung AC from Vasanth and co on 5th April 2022, and installed it on 8th April, within 2 days of installation the AC was not working it switched off automatically, service request was raised for AC not working, it took nearly 2 weeks for the service person to rectify the issue.

1st time they said it is Sensor issue
2nd time they said it is PCB I/O issue
3rd time they...

I have ordered Split AC on Samsung website for my new born on 07-May-2022 which is supposed to get on 13-May-2022. But after 10 days of repeated follow ups instead of providing me the product they have cancelled the Order. Should my new born suffer because of ridiculous service by Samsung.

Order Details:
Order ID: [protected]
Order date: 07-May-2022
Expected Delivered date: 13-May-2022
Order cancelled...

After updating the software of my s20plus i am facing a green line on the display.As per reports from internet news channels and Samsung's own community this issue is not limited to my unit.When enquired with samsung on the matter they are denying my problem as an isolated issue and not common occurrence after recent update please help me with the issue, is this a new method to attain profits from selling display ?...

Dear Sir,
I have brought a Samsung 4K UHD Smart Tv on last June-2021 for 36990 through Amazon. My registered mobile Number is [protected] (Natarajan) (My Father)

For last 10 days the TV is not working which was worked well in previous day night which was connected with a brand new stabilizer as well.
For this issue, I'm following with Samsung to provide service for the same LIKE A BEGGER for last 1 week. Till...

Galaxy Z fold 3 has now got a weird smudged line in the centre of display as you open it.
Has sent mails to customer support, service head, CEO and whatsapp.
Recd a mail confirmation saying we are looking into this on priority. Also a call to take it to the service center....