Samsung India Complaints & Reviews

Hi
I have purchased a samsung A 50...3 years before, one month before my phone front glass cracked and I visited a service Centre SKY SOLUTIONS in Ernakulam Kerala..
As per their instruction and advice i approved for replacing the Display instead of front glass at 5000 rupees...
After two days my phone display shows some problems

Mobile speaker complaint Incoming voice not audible, Service Centre people...

I had ordered Galaxy tab s8 during live event, an offer was there that whoever purchases the product during the live event will be eligible either for cashback upto 10000 or if not availing cashback, will get GALAXY BUDS PRO .Later on when i contacted they said there was no such offer and now even had removed The old terms and conditions pdf from eveywhere, but i had somehow already saved it back then . Refer the screenshot - In point 1 and...

I am using M30 since its launch without any problem hence purchased GALAXY M31S through Amazon, ordered on 06/08/2020 and rcvd on 12/08/21 . till July 2021 everything was fine .

Problem started in August 21( Few days before end of warranty period) with speaker not working but calling through headphones was smooth. I went to samsung gallery where they tried by inspecting the device but cudn't solve so adviced to visit service...

Dear sir, madam,

We have purchased 1.5 tonne Samsung AC From Girias, Kuvempunagar MYSORE Karnataka, Invoice is attached for your reference.

AC was purchased on 29.04.2022, Partially installed on 30.04.2022, and full installation made on 04.05.2022, From the time of installation Air conditioner is blowing only warm air, multiple people from Samsung attended but No result.

Intially Mr. Shariff from...

My model No. is SM-G985F/DS Serial No.
R58N22DTLTB.
A green vertical line first appeared on the screen. Thereafter, a pink line has appeared.
I am having trouble viewing the screen....

Last year I brought a samsung galaxy m31s with my savings as I thought samsung mobile phones are reliable and i can use it for 3 -4 years without any complaint buti am facing alot of problems in phone as it get freeze every time and restart automatically. When a visited the nearby samsung care, they said it's repairing cost is 7900 . It is the worst situation for me...

My order I'd is order #[protected]. I bought Samsung galaxy tab S6 lite 7 days ago. Because of lack of performance, I requested company to initiate a return as I wanted to purchase a higher Variant. But, company straight away rejected saying we don't have any return policy even if customer wants to upgrade.
I requested company multiple times, as it's a costly product. And if I had purchased the same from Amazon or an offline store,...

Hello,
Myself Alok Kumar Sundaray I have received one message from samsung service centre that i postpone the appointment which is totally wrong. I was waiting for the person who ll install AC after calling multiple times I didn't received any response.
Service request no-[protected]
Name- Alok Kumar Sundaray
Mobile no- [protected]...

I Purchased new samsung j8 mobile on 3-9-18 but unfortunately device got bended automatically after I kept in pocket and riding on bike i call ur customer care number they told me that u have to visit the service center and they will solve
but when i visited Samsung service centre my experience is very disappointed, , firstly they refuse to get my phone repair under warranty after long conversation company refused to repair, but...

Sir i had submitted for screen replacement on 2 may 2022 service centre first of all charged me rs 180 for inspection then asked for screen replacement for 4800 i said ok do it . after submitting phone they told me that your charging slot is not working
then they said you may be using unbranded charger i said i had original charger and just 1 hour ago i fully charged my phone how come service centre is telling me to add 700 rupees...

I purchased a flip 3 on 27/10/21 but its been not more than 6 mo ths and suddenly while talking on the phone, i saw a white line appear in the middle of screen at the hinge area.since it was covered under warranty, i took it to the samsung care and it was shocking to find out that they were trying to find out something in the phone so that they can avoid the repair or replacement and finally he came up with a rusty scratch calling it a impact...

I have purchased a samsung galaxy m 31s phone 1 year back. Soon after the warrantyperiod exactly 1 and half mnths it got autorestarting itself and auto restarting itself every few seconds after a software update. When i ran to the nearest service centre and checked the phone they said its becoz of mother board issue and they are expecting me to pay8k for replacemnt. As i checked the complaint forum most of the customers face thesame issue...

Samsung customer care (complaint reference): [protected] Dt. 26 Apr 22
Mobile No: +91 [protected] Invoiced name: Namrata Raikwar

Samsung 1.5T AC purchased on 28 Mar 2022 from Croma Hennur Rd Bengaluru, installed on 3 Apr 2022, became defective of "No cooling" on 21 Apr22 and complaint of the defect lodged to Samsung customer care on 26 Apr 2022 subsequently followed by repeated calls to customer care... but on deaf years...

I have purchased Samsung AC in 2021, hardly used it for 6months, as we use it mostly in summers, when we started using this year within few days it ran out of gas, when i logged a service request, they recharged it. The very next day again the AC ran out of gas.. when i escalated the issue another technician came and checked it has damage inside the outdoor unit and turned out to be defective product. As it's a brand new AC i demanded for...

They charged me over 8000, didn't repaired my ac and worst service. And now they are declining to repair it forcing to sell a new one.
They charged over 4000 for a new spare part which was already working fine.

Fraud service center in Aurangabad, Bihar....

I bought m31s from Amazon 14 months back, screen stopped working I approached Samsung Service Center at first floor, luxmi nagar, delhi, they diagnosed and gave me an estimate of 5800, I said ok. Same day evening they changed screen, charging board assembly etc.

Next day it didn’t let me charge mobile with C to c charger and cable. I took handset again to them, first the technician told me you will be charged for charging...

Sir 2020, I had taken Samsung's refrigerator, now there is the sound of compressor s cut cut, if you mean castmar care s bat, then that charge is demanded when the compressor warranty is 10 years please help me. do justice soon...

Hang problem and connect network is very bad...

Hi Team,

My name is Lalit Kumar, I purchased Samsung AC 1.5 Ton Model # AR18BY3ZAPGNNA on 19 Mar 22,

Below are the multiple issues in 1 month of purchase of Samsung product:

Initial AC was delivered same model, installed but after all process done AC was faulty and not working, so returned and installed another one.

In another installed AC we have a certain issue like not efficient...

Out of nowhere a pink vertical line appeared on the screen. The phone wasn't dropped or damaged in anyway...