Samsung India Complaints & Reviews

I purchased a flip 3 on 27/10/21 but its been not more than 6 mo ths and suddenly while talking on the phone, i saw a white line appear in the middle of screen at the hinge area.since it was covered under warranty, i took it to the samsung care and it was shocking to find out that they were trying to find out something in the phone so that they can avoid the repair or replacement and finally he came up with a rusty scratch calling it a impact...

Sir i have ordered refrigerator as on 18 apr 2022 n its delivery date is 24th apr 2022 but it not delivered yet i have complaint many times but not get my order yet so if my order have delivered by tomorrow i will accept it but if not plz cancel my order n refund my amount ......

Hi Sir madam I have purchased a phone from samsung smart Cafe AAA retail Inc located in Bangalore kammanahalli they have cheated us and given defective products it is overheating I'm not able to hold in hand it seems like it is going to explode so I went to outlet many times asking for refund they denied I asked for mobile refund that also was denied they are least bothered about us not responding so I raised a complaint in samsung portal...

Handset Was Purchased from Amazon on 31st Jan 2022 within 4 Months There is an Issue with Device and I have Been Complaining Regarding the Same to Samsung Customer Care Multiple Times and They Are Denying for the Same As i am Not ready to Submit the Brand New Phone for Repair and Check i Have Been Updating them The Same and They are Not Ready to Listen I have Mailed Tehm Multiple Times With the Details and Proofs that This Device Has an Issue...

Hi,

So I have been an big fan of Samsung devices. I got 10 of them at home. Started from Ace plus and now I got an s20 plus after numerous upgrades over the years. I even recommend people Samsung only

This is the first time I'm facing major issues with my phone, never I had such issues before. Its quite surprising that such premium device has these many manufacturing defects. First it was the back panel that...

My ac was facing cooling problem.. i complained to Samsung customer service center.. on[protected] he said your product warranty period is over.. you have to pay for the repair.i said ok one service engineer came on[protected]Ramesh gaddi) and with out proper checking he filled the gas and said he will give the 1month garranty for gas.. after one day same problem came.. again i complaint in Samsung service center no one called me till now.my...

Good Morning team,

I ordered a Samsung AC From your web site (Samsung employee discount) and it delivered on 30th March but product was demaged, I got this information form Samsung service Installation team member who installed it.
Order details:- Order #[protected]

I raised a complaint on 1st April regarding damaged product delivered and I also attached following required evidence.

1....

Dear sir, I ordered a Samsung Refrigerator through Samsung site on 15th of April 2022. Order number [protected]. and it is due for delivery o 21st of April 2022. But till date it has not been delivered. I have registered a complaint on 21st April 2022 iwith samsung and the complaint number is 52950882 dated 21.4.2022, and also wrote to Samsung grievence cell (Mr Ajit Sing ) and also talk to the customer care executive Mr. Vinay Kumble where...

Cooling not properly...

Hi
I bought mobile phone online ( From Amazon in May 2021) for my Mother in law as she is having less usage.

IMIE 1 Number: [protected]
IMIE 2 Number: [protected]

In September we faced issue like Blue dot on Screen we went to Customer care Samsung they said high price to repair than we thought of buying new Mobile than we managed to use one old mobile till December and in December finally...

Background - Purchased a Samsung phone that went kaput in little over a year.

What is the cause? - SAMSUNG's substandard electronics.

Am I the only one? - No, simply search for " Samsung Auto Restart issue & Motherboard Failure in Galaxy M & A Series Phones" and you will be overwhelmed with the quantum of issues. Initial figures suggest that one in 3 phones have the same issue, this means a failure rate of almost...

Hi,

I purchased a Samsung Galaxy M31 phone about 1.5 years back. After a recent OS update, my phone started freezing and auto-restarting every few minutes. There are over, at least, 3 people with the exact same complaint in my contact regrading their phones (all Samsung M-series phones). The update caused the motherboard to fail, and of course it was never mentioned by Samsung that "Hey, this update might make your phone completely...

Dear Sir,

I purchased LED TV on[protected], and within 3 years there is now a line in the display, I was also given a complaint and one of your service people called and told me the full display has to change the cost could be around 19500. all the way I have paid around One lakh, this is unfair.

I just want to know is that poor quality of product are what? I’m totally disappointed and dissatisfied with the...

This one tends to take away trust from the companies and gadgets when promised features are not seen fulfilling specified task

So I brought a Samsung S9 smart phone in 2018 considering one factor " Water Resistant/ Water proof", the other day while dining glass of water fell and phone got drenched in it, and it did not start.

I took it to samsung service centre, they kept in heater for a while and sent me back...

I bought samsung s20 fe 5g mobile on Feb 7th 2022, now the touch becomes unresponsive many times while using and at times I couldn't use the mobile and I have to wait for 10 minutes atleast for the mobile to be back normal. Please help me regarding this....

I purchased Samsung Galaxy M 21 in 14 july 2020. This phone was working fine till Dec 2021 but after Software update it's keep freezing and restarting.
i reset my device but problem still exsit. I check samsung member app. There are several complain about this issue. Then I check Many social platform so many Samsung User facing same problem in Samsung M series Phone. I report my concern in Samsung India portal in starting of Jan. Then...

I have purchased samsung A12 from croma Dated 1-5-2021 it means this mobile is under warranty till 30-4-22 but service care authorised person not considering in warranty for mobile repair and give me estimate of mobile repair. Sham on you Samsung care udhana darvaja surat. Will never ever purchase Samsung any product.
Very poor response and service....

I ordered a 394 liter Refrigerator from Samsung corporate portal and was delivered on April 2. The engineer came for installation and upon unpacking, found the item to be damaged and defective. I submitted a return and replace requests on the same day. They declined to replaces it and said they will return the item . Today is April 24 and Samsung has neither picked up the damaged item nor has refunded the money.

I have called...

Sir

This is to state that we had purchased a side by side door refrigerator in 2013 having model no.
RS21HSTWA1 in the name of Neeraj Gupta r/o Roop Nagar, New Delhi-110007.

The refrigerator haven’t been working fine since the start, the first repair was just after the six months of the purchase. Then afterwards it had to be repaired again and again .

But recently few months back,...

I have raised a service request (# [protected]) on 2nd-April. And till today, which is almost a month, this has not been resolved. This is the 3rd time in a year my ice dispenser is having issues. Ice is getting formed but not getting dispensed. It is a failure product and technicians don't have the right skills to fix this issue. If you can't fix it, exchange it or refund my money. This is like cheating customers.
The first time...