Samsung India Complaints & Reviews

Hello all,
I purchased a Samsung Galaxy M31s phone in August 2020, The official release date of this model is 2020 July 30, which says that it is pretty new and we expect descent updates over first few years. After a recent OS update (security patch update), It switched off automatically with only logo visible which is not even letting the device to get into bootloader. I went to a nearby Samsung service center (AUTHORISED SERVICE...

Product Model Number : SMG985F/DS
Device purchased in Nov 2020.

Hi,

So I have been an avid fan of Samsung devices. I got 4 of them at home. Started from s5 and now I got an s20 plus after numerous upgrades over the years.

This is the first time I'm facing major issues with my phone, never I had such issues before. Its quite surprising that such premium device has these many manufacturing...

Dear Sir,
Apropos the instruction imparted upon me by SH. RAKESH KUMAR, S/O Sh. Mohan Lal R/O Pouni Chak Tehsil & District Jammu hereinafter to be referred to as my client I hereby file this complaint against the above mentioned service centre;

1. That my client approached the office/Samsung service centre of A.R. ELECTRONICS, (SAMSUNG SERVICE CENTRE) FIRST FLOOR, CITY PLAZA, PREM NAGAR JAMMU, DISTRICT JAMMU 180001...

Authorized service center's personnel neither attending my complaint nor lifting my phone. Mr Manish bearing Cell no. [protected] is the key person of that service centre. I think it is customer harassment center rather than a service center . Please take action against that service center....

Sir,
Since smart phone came to market I have been using Samsung Smart phone. Prior to Nov-21 I was using Samsung J5 prime (Dual sim) in which from my contacts automatically without dialing call was going to different contacts in my phone & the same was not reflecting in my call logs. I approached samsung care centre at Bhubaneswar and accordingly on their advise changed both the sims in my phone still then my problem not solved &...

I am unsatisfied by your product.

I am a Samsung product user since 2010 (using Samsung TV, Washing Machine and 3rd mobile of Samsung)

I bought a Samsung product on 22.01.2019, i have used it properly, but suddenly it got switched off while using the mobile.

From the service center they said the motherboard has to change to a cost of 11000/-.

1. Spoke to the call center person, Mr.Manivannan...

I had purchased Galaxy watch 4 Classic Bluetooth on Oct 2021 and I was having Battery Drain issues from Day1. Unfortunately I was not able to inform this to customer care during that time because I was using smartwatch first time and there was some reports like this new model with google wear OS[Samsung Introduce wear OS in this model first time] have battery performance issues, which is also reported by many users in their forums as well...

I have purchased Samsung M31s on Oct 2020 from Amazon. I didn't face any issue till last month and all of a sudden mobile stuck at auto boot up screen, freezing and hanging frequently. Reached nearest samsung (authorized) service center, they have done factory reset and updated the software saying that it may work, with an assurance of 20%. If the problem not solved, advised to change the motherboard that will cost upto 8k to 9k along with...

OrderID :[protected]

I have ordered Samsung refrigerator on 20th March on Samsung eStore
After multiple escalations, post 20 days of delay, I received the damaged product.

After multiple calls, Samsung team has said that they will repack & return the product & refund my money.

After keeping me await for 7 days, they said that they will NOT repack & asked me to repack by myself.
br...

I had placed the order on 06.4.22 with order id [protected] and it was delivered on 11.04.222 at 1500 hrs. with damaged. The engineer visited on the same day at 1705 hrs to install the product. But when he opened it found the damaged product. He made his CSR report and immediately send the same to the service center to update the same to Samsung. I had also made a complaint for the same with pics of receiving of damaged product on 11.04.2022...

Dear Sir,
I had placed the order on 06.4.22 (order id -[protected]) and it was delivered on 11.04.222 at 1500 hrs. with a damaged product. The engineer visited on the same day at 1705 hrs to install the product. But when he opened it found the damaged product. He made CSR report and immediately send the same to the service center to update the same to Samsung. I had also made a complaint for the same with pics of receiving of damaged...

Service request number [protected].
I have also mail to servicehead.[protected]@samsung.com on 12 April 2022.
From my end i have to state that one of the poorest service from samsung and there related all officials connected with this type of service.After sale shop says that you have to contact samsung service center but they don’t bother for complaint.
My cell no [protected]
E mail [protected]@gmail.com
Yesterday...

Sir,
I have maid complain of front load washing machine on dated 24 March 2022 regarding non-operational the said washing machine is under warranty period.approximately 20 to 20 days passed but till date it was not repaired and no response from your side.I have every day call to your customer care but they told that it is resolved within a short time hence you are requested to look into this matter and solve my problem at the earliest.I...

Sir
maine samsumg company ka air condition kharida tha jo ek saal ke andar hi kharab ho gya kai baar complain karne pe bhi company ka proper response nahi mila isliye mujhe ye mail likhana pad raha hai
AAP SE REQUEST HAI KI MERE SAMASYA KA SAMADHAN KARWAYE NAHI TO MUJHE COURT COMPLAIN KARNA PADEGA

Mujhe NEW AC CHAHIYE KYO COMPANY KI LAPARWAHI KI WAJAH SE MUJHE KAAFI DIKKAT UTHANI PADI HAI
ITNI JANLDI KOI...

I purchased Samsung m31s mobile 1-1/2 year back. After recent update it started getting hanged and autorestart was happening. At last it got hanged and was showing only Samsung logo and not going further. Now phone is dead. When went to Samsung service center, i was told that this is the issue faced by large number of customers of this model and need to replace motherboard which is very costly. My very important data is there in mobile and...

I have placed a purchase order (Oder #: [protected]) for a Samsung Convection Microwave Oven model #: CE1041DSB2/TL (serial #: 0AR87WFR901015F) on Samsung India website "samsung.com/in" on March 3, 2022. The oven was delivered to my home on March 7, 2022. On March 8, 2022, the Samsung technician came to my home, he unboxed the microwave and found the bottom of the microwave was damaged ( please see attached pictures) and the oven wasn't standing...

I have purchased brand new Samsung galaxy watch 4 LTE(40MM) on 15.11.2021 from Samsung website.It's serial no is RFARA29PXQL

It's not working from 10th April 2022
Submitted to Authorised service center at Thrissur on 12.04.22 and they have informed me that the watch cannot be services/repaired under warranty as damage caused by water.

Watch is enabled Swimming and tracking and I have noticed that watch...

We purchased Samsung double door refrigerator, model no: RS55K5010S9 about 5 years ago.

we filed a service req when we realized cooling is not functional. service guy came and suggested gas needs to be filled in and charged his visiting fee. Another guy came for filling gas and filled gas and collect about 2500 and left. still we realized it is still having the problem and now as per customer care, it can't be repaired as some...

We are struggling to find a repair solution for the last 10 days in Bangalore. Repair person did a shady job, within few hours refrigerator stopped working. Now we are struggling to get the repair. Even after 11 calls to Samsung Customer care team, no person has been assigned to the job. Only FAKE PROMISES AND LIES FROM SAMSUNG! Samsung has outsource the repair job to company called Rlogic in Bangalore. It's run by some very unprofessional...

I got a update in my mobile I did that update after some time my mobile started freezing and it got on and off frequently. Then I went to the samsung authorized store to check what is wrong then they told me like the board got complaint and we wanted to replace it...it's about 7to 8 k ...if the updating making the phone broken why they are giving this upadation...it's really bad ......