Samsung India Complaints & Reviews

Background - Purchased a Samsung phone that went kaput in little over a year.

What is the cause? - SAMSUNG's substandard electronics.

Am I the only one? - No, simply search for " Samsung Auto Restart issue & Motherboard Failure in Galaxy M & A Series Phones" and you will be overwhelmed with the quantum of issues. Initial figures suggest that one in 3 phones have the same issue, this means a failure rate of almost...

Hi,

I purchased a Samsung Galaxy M31 phone about 1.5 years back. After a recent OS update, my phone started freezing and auto-restarting every few minutes. There are over, at least, 3 people with the exact same complaint in my contact regrading their phones (all Samsung M-series phones). The update caused the motherboard to fail, and of course it was never mentioned by Samsung that "Hey, this update might make your phone completely...

Dear Sir,

I purchased LED TV on[protected], and within 3 years there is now a line in the display, I was also given a complaint and one of your service people called and told me the full display has to change the cost could be around 19500. all the way I have paid around One lakh, this is unfair.

I just want to know is that poor quality of product are what? I’m totally disappointed and dissatisfied with the...

This one tends to take away trust from the companies and gadgets when promised features are not seen fulfilling specified task

So I brought a Samsung S9 smart phone in 2018 considering one factor " Water Resistant/ Water proof", the other day while dining glass of water fell and phone got drenched in it, and it did not start.

I took it to samsung service centre, they kept in heater for a while and sent me back...

I bought samsung s20 fe 5g mobile on Feb 7th 2022, now the touch becomes unresponsive many times while using and at times I couldn't use the mobile and I have to wait for 10 minutes atleast for the mobile to be back normal. Please help me regarding this....

I purchased Samsung Galaxy M 21 in 14 july 2020. This phone was working fine till Dec 2021 but after Software update it's keep freezing and restarting.
i reset my device but problem still exsit. I check samsung member app. There are several complain about this issue. Then I check Many social platform so many Samsung User facing same problem in Samsung M series Phone. I report my concern in Samsung India portal in starting of Jan. Then...

I have purchased samsung A12 from croma Dated 1-5-2021 it means this mobile is under warranty till 30-4-22 but service care authorised person not considering in warranty for mobile repair and give me estimate of mobile repair. Sham on you Samsung care udhana darvaja surat. Will never ever purchase Samsung any product.
Very poor response and service....

I ordered a 394 liter Refrigerator from Samsung corporate portal and was delivered on April 2. The engineer came for installation and upon unpacking, found the item to be damaged and defective. I submitted a return and replace requests on the same day. They declined to replaces it and said they will return the item . Today is April 24 and Samsung has neither picked up the damaged item nor has refunded the money.

I have called...

Sir

This is to state that we had purchased a side by side door refrigerator in 2013 having model no.
RS21HSTWA1 in the name of Neeraj Gupta r/o Roop Nagar, New Delhi-110007.

The refrigerator haven’t been working fine since the start, the first repair was just after the six months of the purchase. Then afterwards it had to be repaired again and again .

But recently few months back,...

I have raised a service request (# [protected]) on 2nd-April. And till today, which is almost a month, this has not been resolved. This is the 3rd time in a year my ice dispenser is having issues. Ice is getting formed but not getting dispensed. It is a failure product and technicians don't have the right skills to fix this issue. If you can't fix it, exchange it or refund my money. This is like cheating customers.
The first time...

Dear Sir,
I bought a samsung fridge on 22.01.2022.
From the third week of purchase itself i am facing the defrost issue (defrost not working).
The service technician came today(21.04.2022) and again said that to replace the theromostat (sensor).
This is the third sensor they are going to replace within one month.
This means that the previously used two sensors+one sensor during purchase are defected...

I ordered a product on 26 march. The order id is [protected].
The delivery was to be on 21 april. But yet they have not sent me any details of my order. I dont know where is my order . I have reached to their coustomer care they are also telling that they don't know where is the order. I don't know now when will i get my order. They made purchase it on false promise of delivery on 21 april. They have done mental harrasement. I want...

My M30s not start because of motherboard problem
Samsung care center want cost of 9000 Rs for new motherboard.
This issue is general issue in samsung M30s model
I want refund of mobile cost or replacement of m30s mobile...

Hi Samsung,

For the last 5 days my galaxy active 2 watch was not turning ON and while connecting to the charger after a few minutes it showed a simple temperature warning. I have gone to the customer service team in Bangalore, India. But they are saying "Motherboard is damaged due to liquid and it's not covered in warranty, also claimed 6K INR for repair. However, it's actually in warranty as I purchased this last August....

Hi,
I purchased Samsung galaxy s22 Ultra 512GB via its official website, they delivered a used phone. When I opened the box and switched on the device. It directly went to home screen instead of welcome page. Also when I checked the device there is one galaxy buds(336c) Bluetooth device paired in that phone. I went to service center they confirmed the Bluetooth model is not released for public and sometimes factory people might use...

Login window not coming...

Not able to start. there was a long beep sound when it used to work....

I am a doctor and I work in a very reputed Hospital as an Associate Consultant.

I purchased a Galaxy S 22 ultra phone (512 GB) from Samsung India from Samsung online store( Order no. [protected]). I chatted with Samsung People (redirected from Samsung store) for an exchange of my existing Note 10 plus. I was offered an exchange value of Rs. 33960/- for my old phone. They told me it was going to be a deferred exchange. I have...

No response from your side.
If you unavailable to resolve my issue than give ne your higher authority cell number and mail id.
You are nothing to do anything inspite of several mail and call to you customer care service.
If you are unable to repair than change me product or return my purchase money.
Hope you understand my problem and do at the earlieat.
Yesterday mail details as under.
Sir,
I...

I have ordered Air conditioner 3 week before in official Samsung website

Their commitment is to delivery on 03.04.2022, But till now my order has not delivered yet

Many times I have enquired to customer service, but they are not updating the status, and no proper response from their side

I need to lodge a complaint against this issue and not to deliver my product within couple of days
br...