Samsung India Complaints & Reviews

Samsung A52 purchased on 20th March 2022 in chroma store TTK road Mylapore .The phone's left side frame became loose and strated shaking one week after purchase so I approached the chroma store on 29th March and they told I have to visit the Samsung service center and to register the complaint and raise a job sheet after which the device will be replaced so I visited the Samsung service center on 30th and they told the frame will be loose...

I had placed an order on 22 March for a refrigerator with Samsung India website directly. Order delivery date was 27th March however still haven't received it. I have raised many complaint on call and chat for the delivery delay still haven't received the product. When I check status i see it was dispatched on 29th March which is post delivery date.

This was a gift and was specially ordered for an occasion in family which...

My Samsung Mobile Model F41, bought from flipkart on 16/10/20, would not boot, stuck at the Samsung logo, a visit to the Service Centre tells me the Mother Board needs to be changed at cost would be 6500/-

A quick search on the net shows me that I am not the one but there are a whole lot of community who are suffering from these faulty mother boards on their F41s, seems substandard boards were dumped on us and we with national...

My handset S20+ has the claim of being able to dip the handset in upto 4 feet for 30 minutes into water. I used it for 15 seconds in 0.5 feet water and the screen started flickering and the screen is now blacked out. I purchased the handset during March 2020 from Flipkart which had no issues at all prior to this. I would like the refund of the handset as I used the handset as per Samsung's instructions/public claim.

Name: Komal...

Good day
SAMSUNG AC
we booked online complaint our AC was not working, your service executive came to the office and he checked the AC out let and he said the gas was leaked we have to fill the gas then all will fine, he said on 22/3/2022, he said he will come to the office on Yesterday dated : 24/3/2022 because of number of calls were there, then he filled the gas and he checked AC will run, i asked him till now
there...

I recently purchased m32 5g Samsung mobile from Amazon.
Few days ago mobile got wet, so immediately I approached the local mobile shop to repair and it was dried, started working next day for few hours after that it was getting restating continuously.
Again I showed to the shop and He advised to visit service center as it was having heating problem because the cooling fluid is damaged.
I visited Samsung service center...

Fridge model- R558
Fridge body heats up when we switch on the fridge...

Compalint no. [protected] dt 22/03/2022, have been followoing up with mr. Shivam kashyap mob no.[protected] but after almost 87 days he has been misguiding me amd my complaint is not resolved till date...

Hi, I placed an order for samsung S22 on 27th Feb 2022 during pre-booking offer. While placing the exchange request I was given an option to mention the condition of old phone, where I specifically chose "BROKEN GLASS" and I was quoted a value of Rs3940/-.

Then Cashify rescheduled my pickup four times (orginal date 17th march) without any intimation and requoted the price to rs700/- on 21st March.

On 21st March,...

Hello, I bought a Samsung Galaxy Watch 4 on September 12th 2021, when I paid the money online it shows that I will get the Rs.3000 cash back within 120 days but till today I didn't get my cash back, no one helped me out of this. I need my money back as soon as possible. Please help me to get it. Thank you. Regards.
Date of the incident: 12.09.21
Desirable resolution of your Complaint: Request to give my offer 3000 rupees back....

I purchased samsung inverter AC 2yrs ago. During the installation, samsung technician told that it's in-built stabilizer and no need for external voltage stabilizer.
With limited usage, now I m getting PC02 error. Raised a complaint with Samsung and technician came and told that PCB board would have gone due to voltage fluctuations and need to be replaced. He also asked why there is no external voltage stabilizer? I was surprised...

I had purchased Samsung Galaxy S22 ultra phone from Samsung Shop app. I had placed order on 22 February 2022 and i got the delivery on 7th March 2022 after 2 days o[censored]se i found that the phone has defects that are battery draining very quickly and auto touch happening, thus i approached samsung service center and i followed all processes but still they are saying phone is like that only its normal. I have video proofs of defect found but...

There was an update released by Samsung ONE UI 4.1. It was a buggy update. Upon updating my device stopped working and display only a black blank screen. I visited samsung customer care in Gurgaon Sector 47. They said the display got damaged and your device is Out of Warranty now and it will be considered a chargeable service. But it happened due to update released by Samsung is not compatible with my device. So I need help to please they...

I bought Samsung Refrigerator at the end of June 2018 and the same was not providing proper refrigeration for some weeks since March '22 beginning. After complaint was raised with the company, the same was taken for repair.
After a week, I was notified that the equipment was beyond repair due to internal leakage and a refund would be provided for the same. After providing documentation, the rep came back saying that the company will...

Hi, I placed an order for Samsung S22 on 27th Feb 2022 during pre-booking offer. While placing the exchange request I was given an option to mention the condition of old phone, where I specifically chose "BROKEN GLASS" and I was quoted a value of Rs3940/-.

Then Cashify rescheduled my pickup four times (orginal date 17th march) without any intimation and requoted the price to rs700/- on 21st March.

On 21st March,...

I have bought such an expensive phones from you'll currently s22+ and also a53
I was misguided by your executive and so I bought the screen protector for s22 as he told me that it is the same for s22 & s22+
When I got the phone in hand I was told that it is not the same I haven't even opened the seal
Now ul are refusing to co-operate for such a small exchange
This is not the way you'll behave with your clients...

I have purchased 3 no’s AC of Samsung but 2 no’s AC is not working since installation day and I have complained to Samsung care many time but no one is responding. I am suffering from 3 months....

The issue that I have experienced was: I'm using Samsung A52s 5G, As per company policy mentioned on their official website https://security.samsungmobile.com/workScope.smsb

I should get monthly updates but still my device is on Jan release updates and also Jan release updates we are facing many bugs . As we can see on Google except India every reason are getting Feb March security updates but in India we are facing issues....

Hello,

I am a Sumsung die -hard fan and bought TV, Fridge, Mobile & AC from Samsung. I am terribly shocked to see bleeding situation of Samsung's after sales customer service.
I wanted to have my first under warranty service and tried to register a service ticket on 19th March 22 with Samsung Whatsapp but did not get the ticket number and the agent was surely wasting time as I shared invoices, serial number, etc. but...

Hello samsung my s7 edge is like new but as you know s7 edge is beast so i am using it from last 4 years . I am businessman and want to replace my battery of s7 edge but samsung store always said that s7 edge battery out of stock everytime this disturb me alot . So i decided to file complain against samsung company whether replace my battery or send me new unit. I file case in consumer court also for this battery issue frustration....