Samsung India Complaints & Reviews

I have bought such an expensive phones from you'll currently s22+ and also a53
I was misguided by your executive and so I bought the screen protector for s22 as he told me that it is the same for s22 & s22+
When I got the phone in hand I was told that it is not the same I haven't even opened the seal
Now ul are refusing to co-operate for such a small exchange
This is not the way you'll behave with your clients...

I have purchased 3 no’s AC of Samsung but 2 no’s AC is not working since installation day and I have complained to Samsung care many time but no one is responding. I am suffering from 3 months....

The issue that I have experienced was: I'm using Samsung A52s 5G, As per company policy mentioned on their official website https://security.samsungmobile.com/workScope.smsb

I should get monthly updates but still my device is on Jan release updates and also Jan release updates we are facing many bugs . As we can see on Google except India every reason are getting Feb March security updates but in India we are facing issues....

Hello,

I am a Sumsung die -hard fan and bought TV, Fridge, Mobile & AC from Samsung. I am terribly shocked to see bleeding situation of Samsung's after sales customer service.
I wanted to have my first under warranty service and tried to register a service ticket on 19th March 22 with Samsung Whatsapp but did not get the ticket number and the agent was surely wasting time as I shared invoices, serial number, etc. but...

Hello samsung my s7 edge is like new but as you know s7 edge is beast so i am using it from last 4 years . I am businessman and want to replace my battery of s7 edge but samsung store always said that s7 edge battery out of stock everytime this disturb me alot . So i decided to file complain against samsung company whether replace my battery or send me new unit. I file case in consumer court also for this battery issue frustration....

Hi
I went to samsung service centre located at habibullah road to change my display for Samsung Note 9. But they are asking for full payment before they take in the mobile for service. What kind of service is this?
I have no other choice to left the place because they need the full amount to take the mobile for servicing.
Is this how service industry works?
They also added that this is their company policy to...

Last year 05-01, 2021, I bought a Samsung galaxy F41, for last 1YR (That is warranty period) it was working fine but just after 1 month of warranty period, it got crashed. I took to Samsung service center and they informed mother board issue and ask to pay Rs 7000/-.
I Investigate via Internet on Samsung complaints website . Approximately lot of persons complaining about the same issue. We didn't expecting these from reputed company...

I have purchased Samsung Galaxy Tab S8+ during preorder on the 25th of February and my scheduled delivery date was on the 5th of March but got delayed. Then as I called the Samsung helpline and registered multiple complaints I received a revised shipping date of 25th March. Again, there was no update. When then when I tried to call them today, they told me they have no update.

I am literally frustrated with the service. Please...

When i was trying to enroll myself for Samrt Club, this message pops up saying i need a minimum purchase of 15k to enroll..I bought a 50K+ mobile (Galaxy S21 FE5G) from their website, i don't understand what they r expecting from their customers...!!

I am trying for a month but till now my membership is not registered in smart club, and i have also given mail regarding this but this problem is not resolved by samsung yet....

I had pre booked the handset on 22 Feb 2022, and got the handset on 11 March 2022. Few hours later got to found that there is a display issue and immediately sent to samsung service center. Upon checking I have received a DOA dead on arrival letter from the service center on 14th March 2022 and immediately mailed with all the details to samsung and they acknowledged the same on 15th March saying the replacement handset is approved and will...

My order ID is [protected]
My order delivery date was 23rd of March i Haven't still recieved the product. Payed 30000 ruppees through online mode. Gave a complaint on helpline they said they ll take action within 24 hours it's almost 48 hours now no calls yet from samsung itself. Very disappointed.hoping will help me out with the same.
Thank you...

I have ordered a refrigerator ( order id [protected] )from samasung app on[protected], today is[protected]. I haven't received any status update about my order. I have talked with customer service many times but each time they just reply that my issue has been raised and will be subsequently dealt with, but their is no response from samasung after that.
They are just misusing the trust the normal citizen have because of them being...

I have ordered a refrigerator ( order id [protected] )from samasung app on[protected], today is[protected]. I haven't received any status update about my order. I have talked with customer service many times but each time they just reply that my issue has been raised and will be subsequently dealt with, but their is no response from samasung after that.
They are just misusing the trust the normal citizen have because of them being...

I purchased Samsung M31s in September 2020. I'm being victim of Samsung m31s phone which worked for exact 1.3yrs just till the warranty expires and handset hung with Samsung logo and now completely turned off and not turning on at all. I have visited Samsung service center located at jayanagar 9th block bangalore, as soon as i handed over my handset they said all Samsung M series and few A series has same issue and also diagnosed & said it...

I had ordered a Samsung M12 on 27th feb. I was forced to cancel the order from Samsung itself because Ecom express(through which my package was supposed to be delivered) had lost my package.

I had cancelled the order on 7th March. I still haven't received a refund.Moreover, its still in cancellation requested stage even after a month.
When i call Samsung, they say they will refund my money only after they get the lost...

We have been contacting samsung for past 2years and we haven't got any solution. From past 2years we are so stressed and contacting samsung again and again to resolve our Problem but they are delaying the process. They did send the engineers to check the problem but they also don't have any knowledge regarding our fridge and they have replaced our fully working compressor with a new one for which we had to pay the bill. Our fridge is in warranty...

I am extremely fed up with the services of Samsung. I bought a refrigerator in Oct 2020 and it was working smoothly till 15/03/2022 but it suddenly stopped cooling and we had to contact to the customer support. The mechanic didn’t show up for 2-3 days but he came today and he said that the compressor has to be changed. He also said that since the compressor is under warranty replacing it will not be chargeable but while replacing the compressor...

I ordered Samsung S22 Ultra Mobile alongwith Mobile cover on 23rd February on Samsung website. I made full payment.

The company delivered the Mobile Cover and unilaterally cancelled the mobile order after 3 weeks. No explanation or compensation offered for utilizing my money for more than 3 weeks. I have been writing to all emails available including CEO, all they tell me is be patient, they will call back but never do....

Hi,

I purchased a Samsung Galaxy F41 phone about 1.4 years back, on[protected]I've attached the flipkart invoice). After a recent OS update (security patch update), my phone started freezing and auto-restarting every few minutes. I went to a nearby Samsung service center (Samsung Service Centres Civil Lines Allahabad) and they told me that the motherboard needs to be replaced. There were over, at least, 10 people with the...

I complained about the non-working of my SAMSUNG refrigerator on 02.12.21.( Service Request No:[protected] ). It is more than 90 days over now. The product is not repaired yet. I am following up with customer service in every 3 or 4 days. But, service team neglect the request repeatedly. Very inexperienced service technicians came to service the unit 3 times. They charged RS:4140.00 and did something on the refrigerator. But, due to this repair...