Samsung India Complaints & Reviews

I have pre-ordered the Samsung galaxy tab s8 plus, 5G device on 21st Feb, 2022 on the website and for this they have given a HDFC cards discount (instant) of Rs. 8000 or free Samsung buds free for the tablet purchase. I received the tab on 8th March and asked in their live support about the free buds offer and when to redeem it. They said me after delivery, I can redeem, and then on 9th March I asked how to redeem they said me to wait for...

There are multiple users facing ear related health hazard due to prolonged use of Galaxy Buds Pro.

Users have reported facing ear inflammation, watery discharge from ear due to use of these earbuds.
I have been using these earbuds for 10+ months and have faced similar issues.

Link:
https://r1.community.samsung.com/t5/wearables/samsung-buds-pro-causing-ear-infec...⇄

I...

I got a brand new tv from samsung 1 week back.it was delivered by the team and it was installed also by the team only for wall mounting . after a day tv stopped working and when i contacted the customer support they checked and informed its some internal impactand doesnt come under waranty and i should pay them 60, 000 for the repair, i purchased the tv for 1, 50, 000 just one week back and now they want us to pay half of the amount again...

I ordered Samsung s22ultra on March 13 2022.
Later planned to cancel the same on same day. . Was able to cancel the Phone case and charger which was part of the order. But the phone +smart watch has no cancel option.
After multiple reach to customer support got watch cancelled, but they are not cancelling the phone order.
Had hard time with chat support again. They said will get cancel after 24 to 48 hr.
Next day...

Purchased Samsung M51 on 4thFeb2021 for Rs22249.00 through Amazon. Just after warranty period ended, On 5th Mar2022 the phone stopped charging all of a sudden.On 8th Mar I visited Authorised service centre at Trivandrum. Service personnel told me its an issue with a part over the motherboard and the whole motherboard needs to be replaced for Rs11000.00 or else it visit some local service centre which will be able to replace the part for under...

Dear sir I have purchased a Samsung fridge which after few years it got repaired and Samsung came to our place and he couldn't rectified the fridge and said I can give you a coupon for 21k approx which you can redeem against buying a new fridge, i was told that by a Samsung showroom person that you pay full amount for the fridge which was 1, 20, 000 and we I'll get coupon money soon from the company after talking to so many ppl Mr Moses from...

This is with regards to Galaxy S22 Series pre book offer. I had purchased S22 Ultra on 22nd Feb 2022 during the Live pre-book event vide order # [protected].

The order was placed in exchange for S21 Ultra the value for which was listed as[protected]+8000 Exchange Bonus) on Samsung Shop App (Attachment 1).

However, post placing the order the exchange value was shown as INR 40320 (Attachment 2). I had raised a...

I have purchased a single door refrigerator from flip kart n July 2021 from December 2021 the product started troubling me qith water dripping from there vegetables spooling I have contact samsung help line many visits made by service executives buy cudnt so anything.ijave written to service head india One Mr. TEJA claims Tobe decision maker took 15 days still the problem remains same on March 15th how long does a customer can wait facing...

Hello dear sir/ma'am,
I'm a regular customer of Samsung products however my experience lately with one of it's product have been rather very disappointing which have led me to lose my faith in the company's product quality and question it's ethics.

I purchased Samsung mobile phone product by name Samsung M21 about 1.5 year back.
Everything was going well untill last month when Samsung suddenly released a new...

I had purchased a Samsung Galaxy Buds 2 on 24th September 2021 through my Kotak Credit Card, on offer of a guaranteed cashback. It has been more than 90 days today (15 March'22), and I am yet to receive my cashback.
Store: Samsung SmartCafe, Select Citywalk, Saket...

Samsung Service request No: [protected],
Hi, I Gave my cell Phone ( Model Galaxy M30S) on 19.02.2022 for service. Then No Bulge and No fitment issue.
Service Centre: will check and let you know the Detail
service Centre: Little Bit Water entered into the Phone. Mother board Need to be changed Cost of mother Board around Rs. 2700.00
Service centre: No, Charger board also to be changed, Total cost will be Rs. 5500...

I purchased a Samsung Galaxy M31s phone about 1 years 4 months on 24 oct 2020 (I've attached the amazon invoice). After a recent OS update (security patch update), my phone started freezing and auto-restarting every few minutes. I went to a nearby Samsung service center located at bhavnagar gujarat-364001 and they told me that the motherboard needs to be replaced. . The update caused the motherboard to fail, now they're expecting us to pay...

Hello sir, madam, automatic restartmobile phone 📱 📲 internet onmobilephone heat iwant service 😀 📱 📴 mobile phone [protected]...

A service request was raised one month before regarding TV not switching on and issue in display. The request was rejected as there was no proof. Another request was raised after one week which was also rejected for no reason. Finally one service request (24th Feb) was raised for panel replacement but still there is no progress on that request.

When requesting customer care for the status, they are telling that panel is in...

Hello Sir,

I've already sent multiple emails regarding this but haven't got any proper solution for it.

I've purchased a Samsung washing machine on 25 August 2019. I had issues a few days later and the executive came and resolved them.
The same issue happened again and the executive came and the Motherboard & sensors were replaced. I've asked on the first visit itself I want a replacement of the product,...

I have taken a Samsung LED .I have registered complaint for LED installation, there is no any response for previously 2 days.I call call 4, 5 times to customer care but there is no any action taken by customer care....

Very bad service provided by the company and I advice all people please not purchase any Samsung company fridge...

I have purchased M21 Smasung mobile through Amazon a month ago. I am facing issue in recording videos. stabilization of camera is zero during recording. Even 1-2mintues video recording, background color of recorded video automatically changes color like more grey, white exposure white etc. Camer autofocus not work properly . Even 1-2 minutes videos, always camera blur after every single moments, I have visited three times at service center...

Dear Sir,

We have purchased double door Samsung refrigerator on 2nd Feb and fridge is not working properly. With in 3 days from the purchase vegetables started getting rotten and same was complained to customer care. Even after multiple visits from technicians issue is not resolved and no one is helping with replacement....

Dear samsung,
Your this device samsung f62 is the worst one it is so worst that i wish i should not have buy this it has so much issues heating issue game lag and normal gaming also does not support in it . I had spend over 1 hear like this in lag and heat of my phone now i am done with it, so i request you to get your this phone back and pay my whole money back . And please dont make this type of ### ever again in future. And try...