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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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Samsung India reviews & complaints page 68

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K
K. Mahabaleshwara Bhat
Mar 21, 2022
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Refrigerator

Address:Sannidhi, House No I-1047/1, Mission Hill Road, Bolwar

Model no: RT2935TNBSU2012. cools at lower compartments also. temp regulator does not vary the cooling....
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V
Vijay DSK
from Hyderabad, Telangana
Mar 21, 2022
Mar 26, 2022
This thread was updated on Mar 26, 2022
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Air conditioner

Purchased an A/c on 4/4/2021 and 8th of this month, it stopped working. Raised a complaint with customer care and from then my struggles started.
Escalated to CEO desk also.
All the employees are very well trained to say sorry or apology.
Till now the issue is not fixed at all.
Would appreciate someone fix the issue...
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R
Rohith Krishnan P
Mar 21, 2022
Mar 29, 2022
This thread was updated on Mar 29, 2022
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Incorrect requote for exchange order in Samsung S22

Cashify Ticket number : [protected]
Cashify Order ID : MPMME4661304

Samsung ticket number : 48409115
Samsung Order ID : [protected]

I had opted for a Samsung exchange offer via the Samsung site for preordering Samsung S22 phone
The device price was quoted Rs 8000( Device Price ) + Rs 5900( Samsung exchange bonus ) which totals to Rs 13900.
The phone is in working condition as reference...
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R
rajubera
from Lucknow, Uttar Pradesh
Mar 20, 2022
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Mobile product and insurance claim recovery

Address:hazratganj lucknow

I have purchased a samsung mobile galaxy A32
[protected] blue on 13.03.2022 from shree keshav mobile store lekhraj indra nagar lucknow i used it only two days and while i using phone suddendly it is switched off nd blanked. i tried many time to on but not worked. my phone is insured and i want to replace or exchange my phone when i contacted to samsung service center located at hazratganj they informed that it is internal liquid...
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A
Ajay105
from Mumbai, Maharashtra
Mar 20, 2022
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Tv

Address:Fatatewadi, South Solapur

Jitna do utna lo offers ka returns nahi mela...
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G
Gaurav9086
from Delhi, Delhi
Mar 20, 2022
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Incorrect order Received

Concern team Samsung.

I am writing to complain about Samsung product, I purchased from Samsung online from samsung e shop on 18 feb 2022.
The product (LED) I ordered was found faulty & identified by the installation person (Ofcourse from Samsung) on 26 Feb 2022 as the courier received on 25.02.2022
Here, it is big disappointment from Samsung that it’s now almost 1 month over & till now I didn’t get resolution...
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J
Jpoct12
from CHENNAI, Tamil Nadu
Mar 20, 2022
Apr 1, 2022
This thread was updated on Apr 1, 2022
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Samsung F41

Address:India
Website:www.samsung.com

Have purchased the Samsung F41 mobile on January, 2021
Since last week i have been facing auto reboot problem,
I contacted Samsung support team they suggested some temporary measures that worked for that day. From next day reboot issue continued.
Recently the phone got turned off and got struck at Samsung logo screen
I took the mobile to service center they informed that there was motherboard issue and needs replacement...
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K
KumaranA04
from Chennai, Tamil Nadu
Mar 19, 2022
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Samsung S22 Phone, Cancellation and No Refund after 15 days.

Order No: [protected]
Date of Order: 09th March 2022
Payment Method: EMI

I had preordered a Samsung S22 Phone on the Official Samsung website on the 9th of March 2022 with the Instant Exchange option. Unfortunately the phone was ineligible for a exchange so the courier agent refused to give us the phone and said that we would receive a refund in 7 days. This was at 10th March 2022.

The Order has...
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I have purchased samsung galaxy tabs7 fe
I am unable to redeem keyboard covers offer iCalendar samsung costumer care for more than 100 times they didn't resolve my issue they were sending me mail to send invoice ime number and screen short of error page I have sent them and they sent me a mail in return that my offer was expired on 15 February but in error page it was showing that my offer is till 1 March for 18 Feb I was calling samsung...
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M
MeenuSingh92
from New Delhi, Delhi
Mar 19, 2022
Mar 21, 2022
This thread was updated on Mar 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motherboard issue in Samsung f41 just after 13 months

Address:New Delhi

Last year 05-01, 2021, I bought a Samsung galaxy F41, for last 1YR (That is warranty period) it was working fine but just after 1 month of warranty period, it got crashed. I took to Samsung service center and they informed mother board issue and ask to pay Rs 7000/-.
I Investigate via Internet on Samsung complaints website . Approximately lot of persons complaining about the same issue. We didn't expecting these from reputed company...
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N
Niraj1212
Mar 19, 2022
Mar 22, 2022
This thread was updated on Mar 22, 2022
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Samsung galaxy s20 plus screen issue

Dear Sir,

I Mr. Niraj Yadav, one of client of Samsung.

I have bought S20 in addition to 15 months after andorid 12 update one green single line is apparent on screen, with next to no actual harm to phone soon after updation I have seen this line .comparative issues where report by 100s of s20 in addition to client on samsung individuals application and Google. Presently customer Service is asking for Rs.15500.br...
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S
sanjay salora
Mar 19, 2022
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Galaxy Tab S8Plus

I ordered samsung galaxy tab S8plus on 25/02/2022 and the given delivery date was 05/03/2022 but still waiting for it and no response from their telephonic support as they always say please wait for 24-48 hours. It's frustrating to see this kind of behaviour from company like samsung....
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K
KATAKAM KONDALA RAO
Mar 19, 2022
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Mobile mother board crashed

Address:Aurangabad

I have purchased mobile in Feb 2021. The F62 mobile suddenly stopped working. The service center said that there is mother board problem and it will cost Rs 230000 which is equivalent of the cost of the mobile

This happened immediately after warrantee period is over...
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R
Rahulgond
from Gurgaon Rural, Haryana
Mar 19, 2022
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Mera phone lock hi emi py kr diya hu fir vi aj tak nahi huaa apdet

Online py kiya phone py tvs credit please apde my phone...
+2 photos
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J
Jayasree Suresh
from Kochi, Kerala
Mar 18, 2022
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Mobile

I had purchased samsung S20+ in Sep 2020 and since then i am facing display problems like flickering . I had chatted on samsung help center number and after some days again it becomes ok. I am a loyal customer of samsung mobiles and other products also like smart TV fridge and other mobiles. But first time i am having problem with this mobile. Now my issue is a green line on my mobile. my mobile has not fell on the ground. Having spent around...
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Address:Bhuvan KP s/o Poornesh KN Aralasurali post Thirthahalli tq Shivmogga district Karnataka

Hi,

I purchased a Samsung Galaxy M31 phone about 1.5 years back. After a recent OS update, my phone started freezing and auto-restarting every few minutes. I went to a nearby Samsung service center and they told me that the motherboard needs to be replaced. There were over, at least, 10 people with the exact same complaint in the service center regrading their phones (all Samsung M-series phones). The update caused the motherboard...
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A
ABHISEK BHATTACHARYA
Mar 18, 2022
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Pre-book offer item not delivered

I have pre-booked a Samsung Galaxy tab s8+ tablet on 25th Feb 2022. As the pre-booking offer I was supposed to get a Keyboard book cover along with the tablet. However when I have received the product, there was no keyboard cover included.
Amazon is denying that there was no such offer and not ready to help.
In the Amazon India website, Samsung answered multiple times that the keyboard cover will be included.
Also...
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Paul Pradeep S
Mar 17, 2022
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Galaxy M30s

This is an issue in my mobile time zone, i have requested to Samsung support for help and resolve this issue, but this is no response...
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Paul Pradeep S
Mar 17, 2022
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Galaxy M30 s

This is an issue with my Samsung mobile Time zone. As it is showing the time wrongly, so i cannot able to access my organization related application.
i tried reaching out Samsung customer care but there is no proper response...
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A
AijazExplores
Mar 17, 2022
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Irresponsible delay in refund

Hi,

I would like to escalate a concern with a cancelled Samsung eStore order which has not been addressed for almost 2 months now.

I placed a order #[protected] on 15th Jan, paying with debit card emi. I canceled the order on 16th Jan, and recieved cancellation confirmation. But to my surprise my bank started recovering emi the next month.

I contacted Samsung store support and I am told by eStore...
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