Samsung India Complaints & Reviews

Dear sir/mam
we have use the Samsung smart phone model no GT S5610 on purchase date 15.06.2012.
I am facing the problems of the list
1.display blank problem
2.key pad problem
3. Network problem

Than we visited service center after 3 time they changed the
display after that handset give me key pad problem and network problem.

I again submitted handset to services Now they informed me handset is liquid damage it is not cover in warranty.
But I never use my new handset therefore it is impossible that handset caught by liquid damage.



Please help me out, I requested Samsung CEO also. they are doing nothing.

Please provide me your contact number???

Please provide me proper guidances.

I am waiting for your reply?
plz reply


Thanks & with Regards
Jahnavi B

SAMSUNG GALAXY S3 MOBILE PHONE FRAUD FRAUD FRAUD SERVICE BEWARE BEWARE BEWARE DONT WASTE YOUR MONEY

Freinds i have purchased a NEW SAMSUNG GALAXY HANDSET ON[protected] FOR RS 37,500/- AFTER USING IT FOR ABOUT 3 MONTHS IT DEVELOPED SOME TOUCH SCREEN PROBLEMS THEN I SHOWED IT IN LAJPAT NAGAR SERVICE CENTRE WHERE THEY REFUSED TO REPAIR IT UNDER WARRANTY STATING THE SET IS WATER LOGGED WHICH WAS TOTALLY FALSE THEN I GAVE IT IN NEHRU PLACE CENTRE WHERE THEY SAID IT IS BROKEN THEN I PROTESTED THEN THEY SAID IT IS CRACKED ,UPON FURTHER PROTESTS THEY CHANGED IT TO HAIR LINE CRACK WHERE AS TRUTH IS IT WAS HARDLY A MINOR SCRATCH.THEN I REQUESTED MANAGER PRASHANT KUMAR SINHA , HE PROMISED ME TO SPEAK TO HIS BOSS AND REPAIT THE SET UNDER WARRANTY BUT NO RESPONSE SINCE 10 DAYS THEN I COMPLAINED TO SAMSUNG CEO'S OFFICE WHERE THEY CALLED UP AND PROMISED ACTION WITH IN 8HOURS BUT ITS BEEN 72 HOURS BUT NO ACTION THESE PEOPLE ARE SHAMELESS CHEATS , I[censored] GO WITH A MOBILE FOR REPAIR THEY WILL INSPECT IT AS THOUGH UR A CRIMINAL WHO HAD SCREWED THEIR GRAND FATHERS PHONE AND CAME TO THEM , TRUST ME SAMSUNG PEOPLE ARE CHEATERS AND FRAUDSTERS OF 1ST GRADE SAMSUNG IS SUCH A BLOODY COMPANY DYING TO HARDSELL ITS PRODUCTS AND TRYING TO SCREW PEOPLES MONEY,AND THE CEO UHHH IS SUCH A CRAP I AM MYSELF A CEO OF A US MNC THIS IS NOT WHAT I EXPECT FROM CEO SAMSUNGS OFFICE , I CAN CHALLENGE IF I SHOW MY MOBILE IN 10 DIFFERENT SERVICE CENTRES OF SAMSUNG THEY WILL GIVE 10 DIFFERENT LAME REASONS FOR NOT REPAIRING IT UNDER WARRANTY
THESE PEOPLE ARE WHITE COLLAR FRAUDS PLEASE NEVER PURCHASE SUCH FILTHY STUFF FROM SAMSUNG THEY WILL SCREW UR HAPPINESS N MONEY I AM NOT GOING TO SPARE THEM I WILL SUE THEM AND THIS IS MORE THAN SUFFICIENT TO ENLIGHTEN MILLIONS OF CUSTOMERS WORLDWIDE TO TAKE THIS AS A LESSON STAY AWAY FROM SAMSUNG
ITS SWINES POOP -PIG
INSTEAD GO FOR I PHONE 5, AFTER ALL APPLE IS 600b$ COMPANY , SAMSUNG CHEATS SHOULD LEARN A LOT FROM APPLE IF THEY WANT TO SURVIVE IN MARKET
I AM GOING TO POST 20 SUCH COMPLAINTS EVERYDAY UNTIL THE USELESS N SHAMELESS CEO SAMSUNG REPAIRS MY PHONE
I AM ALSO FILE A CASE AGAINST SAMSUNG SOON
ROHIT SHARMA
[protected]

MY TV UNDER WARRANTY UP TO 21/12/2012 SO MANY TIME WE INFORM TO SERVICE CENTRE
EVERYDAY WE ARE CALLING TO SERVVICE CENTRE EVEN THEY ARE NOT PICK UP PHONE ALSO AND NOT GIVING PROPER ANSWER .WE HAND OVER ALL RELATED DOCUMENT ALSO.

so kindly i am requesting to please consider my problem .

AbrahamVarkey

I purchased a Samsung handset in Oct,2012 -.The model is SAMSUNG GALAXY S ADVANCE.
After one week,a problem occured in it that its camera lens had dust from inside part of the lens.I went to the Samsung Service Centre to get it repaired.They Just cleaned the lens But again after 3-4 days the same problem occured. Now i do not have any idea what should i do..

Dear,
Sir,I Tapan Sarkar From Udaipur Tripura, I inform to you that I am Mr Tapan sarkar I was purchase samsung mobile s3770, I.M.E.I -358724/04/153661/9 S/N:-RZ10130DR3B on dated-16/04/2012 form Shop name- MOBILE CITY, Udaipur Gomati Tripura Pin no-799120.And when I was bought the mobile set, from that day this set was start different kind of problem and also I go to service center at Udaipur S.B. Electronics but they are not give any proper solution , Now what i will do ? plz reply as early as possible. I attach also cash memo, Plz. find the attachment.



With Regards
Tapan Sarkar
Mobile No-[protected]
Udaipur Gomati Tripura

I have purchsed SAMSUNG Plasma 43D490 from ezone on 16 oct 12 within 2 months 4 horizontal lines start diplaying on the screen. I have purchsed the display model as it was not in stock. Please let me know what is the replacement clause or can I get the replacement of the product as I used only for 2 months and it was display product.

Regards
Sudarshan

I have 15days before purchased the sumsung galaxy ace s6802 of rs. 11,900 but this battery backup is very very poor so I want to replace this phone to another sumsung mobile phone so please suggest me
do the needfool. Thanks

Hi

I have purchased samsung TV with Model number ua32EH5006M. i have raised case to samsung customer care and the case number is [protected] .

I keep on calling them and ask them to send engineer to install/fix the TV at my home. i raised case on 26th Oct,2012 and the resolution time they told is 24 hours. later they told me that they resolve on 29th. on 29th they said they do resolve on 31st october.

So many deadlines they given i keep on calling them and request them to solve my issue immediately. the service from samsung is very frustrating and really horrible. i spent more than 10 hours to talking with samsung customer care to get TV installed. so far nothing happend.I have wasted my time of 10 hours talking to samsung customer care. i also miss the entertainment because of the TV is not getting installed. I purchase TV with cost about 35,000. but no installation happen. i want to take action against samsung not to provide right service to customer

Thank you
Rajendra

Dear sir,
I have deposited Inr 399/- [protected]IGD0590092 to account No [protected] to book mobile phone and till now I have not receieved any confirmation regarding it I request you to refund the money at the earliest.
my Phone No is [protected] contact Person Gopal.v
Address is: Gopal.V, Embassy Woods, 6A Cunningham Road, Bangalore 560052
My Email ID: [protected]@ymail.com.

Please revert back with reply at the earliest.

Regards
Gopl.v

I have purchased a Sony Erriscon Ray 8i in Ebay during the month of July. Ebay had a promotion called Monsoon gifts. I have mannualy redemed the gift. It was told to me that the gift will be delivered in 45days but as on date i have not received the gift. I am following up wiht them every week. This is happned to many of my colleauges.

I am Nitin Lonare ([protected]) purchase Samsung Duos S6102, its continuously battery backup problem, I had given these mobile to Samsung gallery they had replace that battery with new one's but not yet rectify that fault. after 15 day's I had given my mobile to Bhopal Samsung gallery they suggested me that motherboard defective but unable to replace it because I had prevesiously that set given it to Nagpur. It's very disgusting who they served the facilities? if I purchase my mobile from Bhopal & it's create problem in Nagpur & when I came back to Bhopal I file complaint in Samsung customer care but refuse to rectify that fault already my mobile in warranty period it's purchase on dated 08/07/2012 from Lotus, MP Nagar, Bhopal

Hi,

I bought i Samsung Galaxy R in the month of Feb 2012.
Phone stopped charging since past two days.
When i went to Samsung service center in Dombivli they did not check the phone and said its not working since there is a water in the socket where charger is connected even though there was no water on it.

When i asked them to show me the water and prove that it was because of water they simply refused to do so and asked me to go to another service center.

Please suggest what can i do in such case since i know that there is no water in the phone and i take care of the phone since its expensive.

Thanks in advance and help would be appreciated.

MY SAMSUNG T.V LED- UA46D5000PMXXS WHICH MY WIFE PURCHASED ONLY LAST YEAR HAS FLASHES AND LIGHT EMITTING FROM THE SCREEN , THE SAMSUNG SERVICE MAN SAID THAT THE SCREEN NEEDS TO BE CHANGED AND WILL COST RS 40000/- . TO REPLACE .
IT IS A SHAME THAT I HAVE TO TELL THE WHOLE WORLD THAT YOU NOW SELL SUB-STANDARD PRODUCTS AT EXPENSIVE PRICES ESPECIALLY AS I ALWAYS FAVORED SAMSUNG PRODUCTS EARLIER , I NOW HAVE NO OPTION BUT TO GO TO THE CONSUMER COURT AS I CANNOT AFFORD THIS AS WE ARE ONLY A MIDDLE CLASS FAMILY AND THE TRAUMA WE ARE UNDERGOING IS TO MUCH.
KINDLY LOOK INTO THIS MATTER URGENTLY.

Sir,

Sub: TFT Display panels not working properly

I am writing to inform you that the display panel we purchased from your company not working properly.Sometimes it's gone to sleep mode, after three or four minutes it works normally. This error puts our firm in a difficult position; Please take immediate action for that,

Thanks and Regards
Biju T Skaria
[protected]

To
Regional Manager
Samsung India

Dear Sir/Madam
I am rajesh from visakhapatnam lost week i went to Galaxy show room in gajuwaka, They displayed 32'' led series 4 ( 4000 & 4003 ) the sales men suggests me for 4000 model and i finalize the same model.But , after installation at home the model was changed and they give me 4003 model and billed also for 4003, after finding this problem i went to show room and they bother me and they should not give proper response and this is 100 % technical persons mistake.
Kindly check this and make me favorably my contact no [protected].
Thank you

Hi Sir,
We have purchased samsung washing machine model no-WT9201EC, S/N -W1275ZBBB0132 on dated 31 jan, 2012 from M/s Electronic world, panipat. From last two months, we are facing major problem with this machine as its damaging our clothes. We have registered complaints many times thru local dealer from where we have purchased this machine as well as thru call centre also, but till date your executive has not been able to give solution for this issue. We request you too look into this as we have not been able to use this from quite some time.

Regards
Neha
+91 [protected]

samsung customer care are the worst service providers in india.they always cheat.
there was a spot on my samsung wave 2 display during my warranty period. i submitted it to jhansi samsung care. one month warranty was remaining. they called me on the last day of my warranty period. i checked my phone but the problem was not resolved. they told me to give them the complaint slip and go home with the faulty phone.i told them that i will fire a complaint against them.then they stopped me and take my phone inside the room and changed the display and gave it to me.i checked and the previous problem was resolved.so i returned back to home. after using my phone for 1 day, i found that a small part of display's touch is not responding.
when i reached again to them. they told me that nothing can happen because warranty has ended.
they had actually replaced a faulty display with another old faulty display.
now i will file a complaint against samsung.
think before purchasing a samsung phone.

Sir,
I purchased a whirlpool washing machine from Reliance Digital, Gurgaon, whose details are given below: -
Model - WHITEMAGIC PRO XL 800H
Colour - Cherry Red
S. No. - INF[protected]
Model No. -11585
Date of Mfg. - 04 Feb 2010
Date Of Purchase - 02/03/2010
I am writing this mail to you because I'm tired a lot by calling and calling your customer care again and again. And all the response I got from there is not at all satisfactory.
It has been more than 45 days that I'm not able to use the machine. The problem arose firstly on or around 2nd September 2012 which caused the panel to stop working. I called your customer care and the guy came and told me that the panel is faulty and as I already had subscribed for the AMC for 2 years VIDE APPLICATION FORM CUM RECEIPT NO. 80676 dated 26/11/10 for the period of 03/03/12 till 02/03/14. He changed the panel after a follow up for 3-4 days.
After he changed the panel, when I turned on the machine, the panel again went down and stopped working. Again a long follow up and complaints for more than 8-9 days lead to the change of the panel again. After that the machine worked well for just 6-7 days and again the panel stopped working again. A series of complaints are going from my side again n again and I'm facing a lot of problems because of the machine. I think your engineers are installing a new panel, I think they install an older one that's why the panel goes off again n again.
Please look into the matter and ask your engineer to fix a fresh and new panel which works fine or I request you to replace my washing machine, so that I may not be disturbed due to such silly problems again n again
Thanks n regards
Manglesh Dua
[protected]
R/o 18/13, second floor, Ashok Nagar,
New Delhi -110018

i had purchased a new Samsung Galaxy Ace Duos mobile phone from Rajesh Telecoms, G-3, R.G.Complex Comm. Centre, Sec.8, Rohini, Delhi-110085 on 4-7-2012 vide invoice no. 1131. from the first day it was not working properly. It got hanged, restarted
many times during the use. battery was very poor. there was talk time of only 1.30 hours (without use of internet, listening music and playing games) inspite the company claims that talk time is app. 5 hours. i gave my handset to the co.'s authorised service centre Lakshya, Pitampura, Delhi 2 times
vide job card nos. BA12/141042 and BA12/141246. They resolved the problem of hanging but could not resolve the problem of auto restarting and
poor battery. i have got very frustrated and do not want to retain the handset. you are requested to please help me to resolve the matter.

I HAVE PURCHASED A MICROWAVE OVEN MODEL NO.CE104VD-8/X72 ON DT.02.03.2011 BILL NO.1223 FROM MANISHA ELECTRONICS SAWAI MADHOPUR. THIS OVEN IS NOT WORKING PROPERLY SINCE STARTING. I HAVE COMPLAINTS ABOUT THIS MANY TIMES IN CUSTOMER CARE OF SAMSUNG. THEY HAD REPLACED THE PARTS AFTER SIX AND SEVEN MONTHS AND THEN ALSO THE PROBLEM OF HEATING CONTINEOUS. NOW THEY ARE SAYING THAT IT IS OUT OF WARRENTY.WE ARE DEMANDING THAT IT SHOULD BE REPLACED.
JINESH KUMAR JAIN
3/79 SHIVAJI NAGAR HOUSING BOARD SAWAI MADHOPUR
MOBLE NO.[protected], [protected]