Samsung India Complaints & Reviews

They keep me waiting and the behaviour of the staff is rude, unhelpful and unresponsive.
When i demand for the complain book they don't give me....

This is Totally Unacceptable from Samsung.
I am not satisfied with the kind of service I have received so far.

Only I have been calling the service number a hundred times, to attend to my problem.

My AC problem - " Low cooling " is persistent from September 2021, still it is not sorted out. (you can check your service records)

Your service people are not able to help or resolve the issue...

I bought this SAMSUNG 43 inch TV on 12-Sep-21 via AMAZON, it’s hardly 4-5 months, there is a problem with the volume, #SAMSUNG service guy came and said, the Motherboard needs to be replaced, as it’s on a warranty period.

My question is, it’s just 4-5 months and this product is creating the problem, it’s an expensive product and if it’ll create the same problem after the warranty period will over, then I have to...

I have a vertical display line on my monitor screen. Please help to replace the monitor. It is a smart monitor 27 inches...

This is in regards to the samsung refrigerator 670 litre with model no :- RT65K7058BS/TL/2017 purchased on[protected] from M/s Bismi Appliances, Kaloor. Kochi -682017. Kerala. void Invoice No :- 1001375 dtd[protected] for an amount of Rs. 74, 800./-. billed in the name of my father Mr. Joseph Aloysious.Kadungamparambil, Manayath House.Thevara.kochi-682013. The refrigerator was working fine at the time of purchase and was working till december...

I got update on my Samsung F41 phone in December 2021 and since then, I am facing frequent restart issue followed by heating of top part of the mobile phone (which I believe is where the motherboard is located). Took to service center a couple of times but all they did was just do a software update. Worked fine for an hour but issue started again. Service center guys say that I need to go for motherboard replacement.

I stand...

Refrigerator has stopped working for last one week.
I have made complaint on your toll-free number for about six times but there is no response...

This is to inform you that the washing machine model no WT70M3200HL semi automatic variant which was purchased recently on 01.09.2021 was not functioning to our satisfaction.
On 29.12.2021 the dryer side spinner found to be not working and the service request had been placed wide reference no. [protected] on 02.01.2021. Service technician visited and informed us that the dryer door had to be replaced in order to resolve the issue and...

The following complaint was sent samsung so far problem not solved.

This is to inform you that the washing machine model no WT70M3200HL semi automatic variant which was purchased recently on 01.09.2021 was not functioning to our satisfaction.
On 29.12.2021 the dryer side spinner found to be not working and the service request had been placed wide reference no. [protected] on 02.01.2021. Service technician visited and...

Dear Team,
This is Chinnu from Bangalore and this complaint is regarding my refrigeratorModel No RT34M5518S8/HL – 03 and S/N: 03YA4PBM303973M. Complain No [protected]
And here goes my story…., this particular Fridge is used by my Grand Mother and herage is around 82. On 30th January 2022 at 9:30 PM there a Gas smellin our Kitchen and my grandmother was alone at home and she is the only oneperson...

I purchased Samsung Frame TV 55inch from the Dealer Samsung Plaza Green Planet, Ramphal Chowk Dwarka sector 7 on 27th October 2021, while purchsing I was told that I will gert a power bank and TV bezzel within 7 days time, since then I have been following up with the dealers, after getting no response I lodged a complaint to the CEO mail on samsung site through this link https://www.samsung.com/in/support/email-the-ceo/ but recieved no revert,...

Subject : Complaint about irresponsibility, Bad treatment and Poor Service
I am an Engineer, by profession, and a regular customer of Samsung products. At my home, we have Samsung fridge, washing machine, ACs, 4 mobiles..etc including samsung fold.

I would like to register a complaint against your service Team as I faced a very poor service experience.

Please read the following in Sequence:
br...

Cooling is totally stopped in both fridge and freezer....

Refregerator was purchased on Dec 17 and extend my warranty next four years more. My one single same complaint is running from 2018 to 2022 is creating a vaccum inside the freezer door under warranty time and door is not open after vaccum. This complaint is many times registered and many times engg was visit at home for repair it but cant resolved permanently till past three to four years.
On jan 2022 one senior person is visit for...

This is to bring in your kind notice that I, Madhu Devi, purchased Samsung Refrigerator REF RT34T4522S8 Elegant Inox (324) from Vijay Sales, K-11/25, Central Market, Lajpat Nagar-2, New Delhi-11024. This purchase was made on 16 September 2021.
I started facing issues with the refrigerator in December 2021. A layer of ice developed over all the food and milk items I kept in the fridge section. I initially spoke to Mr. Vishal, an employee...

Order ID : [protected]

Complaint Ref. No. : [protected], [protected]

I ordered the product online from Samsung website. Product got delivered on: Thursday, 27th Jan, 2022 at 2.30 PM
I asked installation to be kept on 29th Jan, 2022 in evening as I stay occupied with work at office. I was assigned an Engineer but he didn''t come at all. Then, after many calls, I got a call on Monday 31st Jan, 2022 in afternoon...

Dear Sir/Madam,

We had purchased the fridge on Feb 2, 2021. There has been an issue of water coming out of bottom tray of the refrigerator since then.
The issue is very serious and dangerous - my son had slipped from the fallen water and had got his thumb fractured.
We have been complaining about the issue since June 2021, and were dissatisfied with the response provided.
The product is defective and the...

Dear team

this is Ranjitha s from Madambakkam Chennai. My registered mobile number is protected. i purchased samsung top load washing machine 2019. but samsung service center people are telling i purchased 2018. so no warranty like that. can i get the duplicate bill for my washing machine purchase through my mail i d r.[protected]@gmail.com.
model no WA65M4020HP.

Billing address
177 ALS Nager main...

I ordered a Galaxy S21 5G with exchange on the Samsung Shop site. The Blue Dart courier took a look at my old Samsung A50S which is in excellent condition and wrongly claimed that there are lines on one side of the phone. Taking a photo from any phone 2-3 years old will show some sign of wear but there were no lines. He uploaded only that photo then told me that he could not deliver the new phone. Shortly thereafter I received a message stating...

I have purchased a 55" Samsung TV year model 2017. Problems am facing straight lines appear on the screen. Can I have the contact details of your nearest service station...