Samsung India Complaints & Reviews

Battery Drain issue, still not solved. The device is lying in the service center. They are just asking me to go from one service center to another.
purchased in October'21, used less than 1 week. rest all the time, the device is in the service center. They are not agreeing to live to test on the service center. Bill no. is [protected]. That bill number has all the information....

A double door SAMSUNG FRIDGE was purchased on[protected] and was commissioned on[protected]. (MODEL: RT28A3C22CR). Within a short period of time water started leaking on the back side and the complaint was registered and the service engineer came and assessed as HEATER not functioning and replaced the heater after a couple of days. The service engineer has assured that there will be no problem in future. But as expected ( since the engineer...

The said mobile was purchased in 2019 and since then it is working fine. one fine day it suddenly not switching on then taken to Samsung service center and they have said that Mother board issue and mother board need to be replaced. I heard this similar complaint from the forums and heard that this was happened due to recent patch update from Samsung caused this. without having any issue how come the mother board issue will come in to the...

I ORDER Galaxy M12 (6GB RAM) MOBILE ON 7TH JAUNUARY 2022 ON SAMSUNGSHOP ONLINE.
Order number: [protected]

BUT THEY CANCEL MY ORDER ON & DEDUCTED 2% CHARGE IN REFUND.

WHEN I MAILED FOR CHARGES REFUND.THEY REPLIED ME:-

''Please note this order placed by you was classified as 'Bulk Order' hence net refund amount would be given after deduction of payment gateway charges & any rewards or benefits...

I have ordered my samsung galaxy m12 from the website of samsung on 21 jan 2022. It was to be delivered today. But the order has not been packaged till now. I have an urgent need of a phone for my work. Please seek into the matter...

The product quality is very cheap and the brand decided to earn via services. The brand which consider their customers as just cash machines.

WITHOUT EVEN OPENING THE PHONE, THEY SAY MOTHER BOARD NEEDS TO BE CHANGED. FRIM THEN THEY ARE NOT READY TO HEAR ANYTHING FROM CUSTOMER SIDE.

EVEN ESCALATIONS TO THAT USELESS CEO WILL NEVER WORK.

Avoid samsung products...

In october 2021 my smart was not working so i have call to customer care service to inform them to repair my tv they told it is having the problem of pcb board and told they will replace the tv or repair the pcb board as soon as possible after some days i called them but they did'nt gave any responce, so i complained about them i hope you will take the action as soon as possible
My name Md Shujath Hussain
Phone number [protected]br...

Dear Sir,

I bought samsung double door fridge(RT34T4522S8) on[protected] from Vijay sales Indirapuram

However within 3 months of buying, my samsung fridge started making high noise. An now with in 4 months it's down side area is not doing cooling.

It has shatter Samsung and Vijay sales brand image in my mind.

On technician visit, he is saying there seems to be defect in product...

I have visited Samsung service center (Ramdas Sharma complex, 1st floor, Hoshiarpur market, Sector 51, Noida) 3-4 times in last 3-4 weeks.
Earlier my device (Samsung A9 Galaxy) was frequently getting shut automatically, so service center told that they need new battery to troubleshoot, which may take 10 days. I wanted to save data on my phone, so I felt not formatting. But they said they will get new battery and if doesn't work out...

Date: 16/01/2022

Samsung SmartPlaza - Surindra Radios

SCO 1128, near Aroma Hotel, Sector 22C, Chandigarh.

To whom it may concern

I, the undersigned, would formally like to lodge a complaint against Samsung for the below specified reason.

Date of purchase of a Samsung 55” Smart LED vide Invoice No. 202 dated 09:06/2021.

We are noticing from the month...

Rubbers of printers are not working properly. Please kindly provide me home service because I'm physically handicapped....

Sir i got msg on my phone regarding job on samsung office thru shine.com that my cv got selected.They asked me for my documents like aadhar, degree certificates and mail id.After verifying my documents, On next day they told they will send their kit with softwares for 7 day trainng purpose which includes offer letter and tab thru courier so I hv to pay courier charge 460 . I did the same and now they r asking to pay 2660/- after receiving...

I need my invoice duplicate copy because i have some problem with refrigerator...

Name: Nithin Joy
Email: [protected]@gmail.com
Contact No: [protected], [protected]
Request type: Customer Service
Product Model No: SM-G985FZADINU
Product Serial Number: R58N34DSQLA (********8234728)
Reference number: [protected]
Phone purchase Invoice no: FAE4R[protected]
Care plus Invoice No: SLT/21-22/Plan/S06820660

Respected Sir,
I am sorry to inform you that...

Worst customer support even for product installation...

It was the worst experience I have ever experienced with the service center(Diva Electronics, Nashik, Maharashtra ). Service center's customer approach was bad. For my issue they took about 3 months to complete my problem after so many calls from me. After the service again after 4 days I received a problem with my TV which was not expected from the official service center of SAMSUNG. They were just ignoring me every time I contacted them...

Team,

I am Tejas B Badiger, who believed Samsung has world class products with amazing customer service, writing you in regards to the delivery of the Samsung refrigerator Model No. RT65K7058BS, Serial Number - 0DVC4DBR901197 purchased on 13th January 2022 from Devi International, delivered on 13th January 2022, 7.45 pm.

Technician was assigned for installation on 14th January, when he opened the safety carton...

My samsung M30s phone freeze, switch off and then restart automatically. When i got this checked it has been found that motherboard need to be replaced which costs around 7k . This happened within 1 year of purchase but when it starts happening quite frequently, it was out of warranty. When i googled i cam e to know this is some manufacturing defect with M series phones and happened after last software update by Samsung. Company must own...

Hi,

I bought a new Samsung Galaxy m30s phone on Jan 2020. I lost the phone bill but I can share my phone details like IMEI and model number of my phone. After a recent update on the phone it's motherboard has been crashed. It automatically gets restart sometimes the phone remains in the boot window having it's phone logo until it's battery gets completely drain and then after recharge sometimes it gets open. I visited the...

This is with reference to above mentioned subject i would to express my dissatisfaction with Samsung product & Customer support. I bought Samsung Galaxy M31S in the month of Sep 2020. On Jan 2022 i contacted Samsung customer support to to clarify few details on the Dialled list.

Customer support took control from Smart tutor and did some changes and suggested to reset the setting from General management option, after that my...