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Samsung India Complaints & Reviews

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Last updated May 6, 2024
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Samsung India reviews & complaints page 71

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R
ritikraj58
from kanpur, Uttar Pradesh
Mar 6, 2022
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Galaxy f41 smartphone

Address:383 e/a pardewanpur lal bangla kanpur

I am a user of galaxy f41 flipkart blocked my samsung smartphone related to smart upgrade like something i will purchase my smartphone from deep telecom and pay full amount...
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A
aayushi0399
Mar 5, 2022
Mar 7, 2022
This thread was updated on Mar 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsatisfactory response from customer service

Respected Sir,
I bought a Samsung smartphone M31 (6GB, 128GB) in march 2020, for its ability to smooth functioning with gaming apps like BGMI AND COD, as it was a gaming phone (as per its category mention). Though the reviews about the processor which was used (EQUINOX9611) by the company for a similar range of smartphones were not pleasing, despite those reviews I orders it on its first week from launch due to the trust and affirmation...
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A
Abhi.3608
Mar 5, 2022
Mar 7, 2022
This thread was updated on Mar 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile M31s/ Mobile crashed after doing samsung update. They looting me for repair

Dear Team

I have been using samsung mobile from past 13 Years and in my family everyone is using the same because we trusted the reliability of the phone.

In past 3 years I have purchased 6 samsung phone for myself and family.

I purchase samsung M31s 1.5 years ago and was regularly updating my phone as recommended by Samsung. But after latest update I started facing problem of autorestart of...
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R
Raj00003
Mar 5, 2022
Mar 13, 2022
This thread was updated on Mar 13, 2022
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Samsung Galaxy M52 5G defect piece

Hi,

I buyed a new phone Samusung galaxy M52 5g recently in Jan 2022. When I talk to someone, the other person can't hear me properly, I tried putting my SIM in another device and they are able to hear it properly. Definitely it is a issue with the speaker or mic or with transmitter.

The issue occurs commonly throughout the day in my handset. I didn't except Samsung will sell a defective piece. It will be good...
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D
Dipankar22
from Bengaluru, Karnataka
Mar 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Subject: I'm not getting Refund amount totalling Rs. 87, 483.32 back from Samsung India

Website:www.samsung.com

Hi,

This is regarding my two canceled Order IDs [protected] and [protected]. I'm not getting back the refunds totaling Rs. 87, 483.32 from Samsung India for these 2 Order IDs.

In response to my complaint mails to Samsung Customer Service Support, all I am getting is repeated vague, false assurances like " we have escalated and forwarded your query to the concerned team, kindly allow us some time to get back...
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Dipankar22
from Bengaluru, Karnataka
Mar 4, 2022
Mar 9, 2022
This thread was updated on Mar 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm not getting Refund amount totalling Rs. 87, 483.32 back from Samsung India

Address:6th Floor, DLF Centre, Sansad Marg, New Delhi-110001

Hi,

This is regarding my two canceled Order IDs [protected] and [protected]. I'm not getting back the refunds totaling Rs. 87, 483.32 from Samsung India for these 2 Order IDs.

In response to my complaint mails to Samsung Customer Service Support, all I am getting is repeated value, false assurances like " we have escalated and forwarded your query to the concerned team, kindly allow us some time to get back...
+7 photos
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V
vijaya kumar CRS
Mar 3, 2022
Nov 27, 2023
This thread was updated on Nov 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PATHETIC Experiences with Samsung Z Flip Mobile

Address:No: 6 Char Vic Illam , Bharathi Nagar 7th Street, Old Perungalathur, Chennai

PATHETIC Experiences with Samsung Z Flip Mobile
Hi Greetings!
I am very upset and sad to give this feedback regarding my problematic Samsung Flip mobile, though it is under warranty.
1. I purchased Samsung F700 Galaxy Z Flip mobile from Poorvika, Tambaram Chennai on 21 Aug 2020 by paying Rs 108000/ in one payment. After meagre usages within 8 months the display had multiple lines in the folding area and also...
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H
hemanth Naraharisetty
Mar 3, 2022
Mar 7, 2022
This thread was updated on Mar 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Extended warranty

Hello Team..
I am Hemanth purchased samsung M31S mobile in Feb 2021..
Along with I have purchased 1 yr samsung extended warranty..

All of a sudden mobile donned get charged.. when visited samsung service center with in 1 yr of purchase.. the name some temporary fix..
It repeated multiple times..
Now I have demanded for a permanent fix..
Then I waS told to contact the extended warranty support...
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Hi,

After the recent update provided by Samsung on F41 device the phone automatically restarts.

This has been observed in most of the phones....
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R
Raghavendra Js
Mar 2, 2022
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Refrigerator compressor replacement against warranty

Address:Bangalore

I'd purchased samsung refrigerator in 2014 where they're promising warranty for 10 years, ive the bill proof also, but when repair or replacement happens they're asking for the sticker of the compressor serial number, where in they put the sticker in the form of paper which gets damaged while re locating and all they might do this intentionally because they don't want to give the replacement, they could've put it in embossing or the metal...
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S
sahnisv
from Delhi, Delhi
Mar 2, 2022
Mar 23, 2022
This thread was updated on Mar 23, 2022
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Repair of Refrigerator

Address:240(GF) Gagan Vihar Delhi 110051

Sir

A complaint was booked at customer care No..[protected] on[protected] Engineer came on 02/01/2022 and charged Rs.3600/- Promised to send the bill on what sup. Next day we again contacted the engineer as the fault remain the same on the given number, but he did not picked the phone

We contacted the customer care No.[protected] number of times but promised to send the engineer but never sent. The engineer and...
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anudeep2293
from Hyderabad, Andhra Pradesh
Mar 2, 2022
Mar 7, 2022
This thread was updated on Mar 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of S22 Preorder

Dear Sir/Ma'm,
A complaint has been lodged with you regarding the cancellation of the order of Galaxy S22+ (Order ID [protected]) vide the trailing mail, however, the issue has not been resolved yet. Everytime I call the customer care, they are just escalating the matter and no proper concrete solution has been made. This approach seems to be not satisfactory and the behaviour/response is turning out to be a nightmare.
Below...
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J
Jayasree Suresh
from Kochi, Kerala
Mar 1, 2022
Mar 18, 2022
This thread was updated on Mar 18, 2022
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Mobile

I had purchased samsung S20+ in Sep 2020 and since then i am facing display problems like flickering . I had chatted on samsung help center number and after some days again it becomes ok. I am a loyal customer of samsung mobiles and other products also like smart TV fridge and other mobiles. But first time i am having problem with this mobile. Now my issue is a green line on my mobile. my mobile has not fell on the ground. Having spent around...
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A
ARIJIT SEAL
from Kolkata, West Bengal
Mar 1, 2022
Mar 7, 2022
This thread was updated on Mar 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Galaxy S21Fe phone gone dead

I purchased Samsung S21 Fe mobile phone on 13-Feb-2022, from Samsung store (Fundamental Electronics Pvt Ltd ) it stopped working within 14 days and today I visit the store and let them know about the phone issue, as per them they are not able to validate whether it has been a manufactured issue or accidental damage, hence they redirected me to Samsung Service center.
I visited there and asked for replacement of my new phone but they...
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S
sjohri
from Bareilly, Uttar Pradesh
Mar 1, 2022
Jul 24, 2022
This thread was updated on Jul 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung m31s motherboard issue due to company fault

Hello all,
I purchased a Samsung Galaxy M31s phone in october 2020, The official release date of this model is 2020 July 30, which says that it is pretty new and we expect descent updates over first few years. After a recent OS update (security patch update), my phone started freezing and auto-restarting every few minutes. It finally switched off with only logo visible which is not even letting the device to get into bootloader. I...
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Z
Zabi4926
from Hyderabad, Andhra Pradesh
Mar 1, 2022
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Samsung 50 uhd smart led tv 50tu8000

Address:Hyderabad

Purchased TV in May 2021 from Reliance Digital, Kachiguda, Hyderabad. TV started showing horizontal lines on screen. Lodged a complaint on 18 Feb 2022. No proper response from Reliance Digital as they are saying Samsung India is not responding to the change of defective part. Disappointed with the response of Reliance Digital and Samsung India....
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K
Kunal singh
from Raghunathpur, Bihar
Mar 1, 2022
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I'm complaining about my data

Address:.

I was using my phone good .suddenly it gets off and when I started it .it was showing that your phone has been encrypted for security reasons and when I started it .My all data was lost
I don't had any backup because i was using my phone well .
My sd card data also got lost...
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kaps009
Feb 28, 2022
Feb 28, 2022
This thread was updated on Feb 28, 2022
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S22 Ultra PreOrder Launch Nightmare

I would like to highlight here regarding how unprepared Samsung is for its mega launch of the most anticipated and the premium flagship phone #S22Ultra. I was super excited and got an invite to book a VIP Pass.

The Plight: Imagine I had to spend almost 6 hours preordering the S22 Ultra phone and Samsung chat reps had no clue on how to resolve issues which were occurring during that period of time. There was an offer of Samsung...
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M
maneetaror
from Ludhiana, Punjab
Feb 28, 2022
Mar 7, 2022
This thread was updated on Mar 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Restarting Issue in Samsung F41 - Motherboard fault

I had purchased a Samsung Galaxy F41 mobile phone about 1.2 years back on 10th Dec 2020. In the month of January 2022 just after expiry of warranty period, my mobile phone started facing auto restarting issue after every few minutes.

I visited Samsung Service Centre for reporting the issue and it has been informed to me that restarting issue in my mobile is due to the mother board fault and it requires replacement which cost...
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Nijanand Chauhan
Feb 28, 2022
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Semi automatic washing machine

Address:Siura gopalpur t. Casili kasesar, ballia (221716)

From washing machine automatic waters flow
name-km rani, village-siura gopalpur t.kasili kasesar ballia 221716, mobile no- [protected]...
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