Samsung India Complaints & Reviews

I purchased a Samsung mobile on date[protected].The module no.GT-3770K and IMEI NO.[protected]. I went in samsung service center ( we care ) five time for the problem of switch off tach and mic problem but if did not work. I said to the company to replace it but.they di nied to replace.Write it is in waranty period.

So,I just want the please help me in replasing this sat from the co.

Regards,
DEV RAJ
M.[protected]

Dear Sir,

I was purchase Samsung Mobile (Galaxy Y) on 06 January 2012 from Sai Telecom, Gandhidham after 3 months battery lost on 26 April 2012 in warranty period & mobile is dead so i was requested to Samsung Service Center, Gandhidham they are note request & process for repair & they are inform to me only mobile repair after 5 day's but battery not changed in warranty period so i was request once again but they are not accepted request & say's "This is not our reasponsbility" i was request once again Sai Telecom & Samsung Service Center Authorised person but they are not reasponce to me so i have not recieved my mobile & leave there.

So please help me solve my problem & help in received my mobile in good condition & change the new battery because they both of in warranty period, i am attached here Purchase bill & Request Form. please help me fast beacause my mobile also there in Service Center & i have lots problem without my mobile.

Your Sincerly
Javedkhan Malek
At. Lakadia, Ta. Bhachau, Dist. Kutch, Gujarat, PIn:370145
Mo.: +91 [protected]

Samsung customer care recorded complaint , provided complaint no but no one visited.
Split air conditioners all declared non operational in three years o[censored]se whereas compressor warranty is 5 years.Service centre not giving in writing status of air conditioners nor preapred to repair these inspite of charging huge amounts as repair charges.Comprssor replaced last year on 25/05/2011 under declared warranty for one year still no service being provided.
This Samsung fleecing indian customers and growing as multinational at cost of indian customers due to weak consumer laws.

I have purchased Samsung LCD 32" from Navrang Electrovision,4813/3.ADJ. Bobby Marriage Palace,Shingar Cinema Road,Ludhiana,against Invoice No A-18515 on 2-11-10. The total installments are clear but my loan account has not been cleared till date. My Personal details are as below:

Malvinder Singh
mail i.d. [protected]@citizencomponents.com
Mob [protected]

Waiting for immediate response pl.

Samsung Notebook Facebook Link.
https://www.facebook.com/Samsungnotebook?ref=ts

Subject:Samsung Notebook "max it up" Season 2 Facebook Contest Cheated Me.



Hello Sir,
My name is Evewin Lakra and I'm From Jamshedpur (Jharkhand) (India) I like to inform you about the cheating done by "Samsung Notebook Facebook Team" to me.

I took part in their contest (contest name was "max it up" Season 2)
The contest began from 4th april 2012 and ended on 23rd april 2012.
In that contest we have to play "max it up" Season 2 game which was hosted on their facebook page and we have to score points.
the guy who finished 1st at the end of the contest will win Samsung Laptop and there was no other prize.

From The start of the contest I set my mind to win this so I prepared myself to play.

From the 2nd day onwards (i.e. from 5th april 2012) till the end of the contest (i.e. on 23rd april 2012) I Faced ("max it up" Season 2) game hang Problem on my computer.
So I reported about this problem on their Facebook Page at the very begining (on 6th april 2012),but nobody from Samsung Notebook replied.

then I thought may be their is something wrong with my computer (flash softwares) so i spent many hours searching for the solution in the internet but nothing worked. (beacuse there was nothing wrong with my computer softwares eg. Flash players)

Actually "Samsung Notebook" saw my playing and they thought that this guy can win their contest so they put a Restriction on my facebook a/c to score points.

(that is I was only able to score 3000 Points In 1 Hour Time Because game hanged everytime)
where else they allowed other players to score 10000 Points in 1 Hour time.

but then also i never gave up and made videos showing how I'm facing the game hang problem.
but they never replied Then i thought of poting my video links to to 3-4 posts in their facebook wall where people were talking about "max it up" Game, and then They replied saying "THEY'LL BANNED ME IF I POST MY LINKS TO THEIR FACEBOOK PAGE"


THEN ALSO I NEVER GAVE UP AND CONTINUED MY PLAYING.
I REMAINED IN NO.1 RANK FOR ABOUT 90% TIME BUT IN THE END THEY SELECTED THEIR OWN GUY AS THE WINNER BECAUSE I TRIED MY LEVEL BEST TO SHOW HOW BIG BRANDS LIKE "SAMSUNG NOTEBOOK" SCAM PEOPLE.

I played "max it up" Season 2 Game for about 230 Hours.
and the person they selected the winner Played just 83 hours and he won and "Samsung Notebook" team knew about this. then also they choosed him as the winner.



I have all the proof (video and screen-shots) showing how they cheated me.

so I request you to take my matter and advise me what should I do.

For better understanding of my matter please view all the videos i Posted on youtube in the middle of the contest period.

Samsung "MAX IT UP" GAME BUG.
http://youtu.be/GofdVikrszM

Samsung "MAX IT UP" GAME BUG 2
http://youtu.be/Uusifiueb7Q

Samsung "Max It Up" Season 2 Truth.
http://youtu.be/h5TRlv05jQg


Sad But True Story About "Samsung Max It Up Season 2."
http://youtu.be/FASdSKIFMFU

@Samsung Notebook Tell Me What Should I Do?
http://youtu.be/3EzJa-j8k_s

My Journey To "Samsung Max It Up Season 2"
http://youtu.be/O4jCWJROHEs

SAMSUNG NOTEBOOK MAX IT UP SEASON 2 CHEAT.
http://youtu.be/e2a9IBu3gUA

****Don't forget to check the date of the videos i posted on youtube, because people may think I'm accusing samsung notebook after I lost the contest but this is not the truth.****



Thankyou.

From:
Name-Evewin Lakra.
E-mail: [protected]@in.com

I am usman from abudhabi. I brought a mobile phone of samsung galxy y pro from Dubai Al Qusais Lulu Super market.Then i just open the mobile on the way of return to my camp. But phone just working and restarted automatically , i thought some usual problem. But that was a trouble, that phone i cant use til now. That is restarting automatically, switch off automatically & music player change automatically. I gave to service 3 times , they told some virus problem and sent to sumsung service centre and gave me back 3 times .After 3 service not change my phone.I worked in oil company , that is 180 km far away from abudhabi city , i have only one day leave in one month, i am very anxiousness by brought this phone .I was nokia user, i got a big mistake that choose samsung mobile. I want replacement or refund my money, otherwise i will move legally.

i purchased a samsung 39 inch tv and within 1 year the electronics have gone bad. the tv requires repairs of 20000.00 which is too much just after one year. can samsung india do something to bail out the situation.my tel number is [protected].

nitin

volume of the handset and keys have become very low......

Sir,
1.Not doing any free service after installation.
2.After rectify the leakage in the coil, the remote function is some time not working properly.Some abnormal noise also come.

i am facing a problm in internet using.Samsung c3322 my handset is helpless in internet downloding .but when i purchased handset samsung dealer says me this set is a multimedia set and this set is giving full facility on internet.pls solve my problm soon

Sir, I had bought samsung laptop model RV 509 on last Apr 2011 but its battery was not upto the standard and giving only 1 and 1/2 hours instead of 3 hrs output as told.Whwn I complained about they replaced it with battery from service centre at R S Puram Coimbatore. Now The situation is more worst as the battery is working only for 45 mins or so.In service centre they had not provided me the battery replaced slip with the number of the battery.What should I do. Please specify at [protected]@yahoo.com or phone no-[protected]

I WANT TO INFORM YOU ABOUT A 9 MONTHS OLD MATTER REGARDING D.O.A HANDSET NOR BEING CHANGED BY DISTRIBUTOR (MODERN TRADERS RAMPUR ) OWNER MR. SHAKIB AHMAD ([protected]). I PURCHASED A HANDSET G.T.E. 6712 BY MODERN TRADERS , WHEN I SOLD IT TO CUSTOMER , CUSTOMER CAME BACK TO ME WITH A SOFTWARE PROBLEM (HANDSET SCREEN WAN BLINKING WITH SAMSUNG LOGO ON SCREEN).SINCE THE HANDSET WAS IN WARRANTY SO I SENT COSTOMER TO SERVICE CENTER . CUSTOMER CAME BACK TO ME WITH A D.O.A CERTIFICATE TO CHANGE THE HANDSET. I CHANGED THE HANDSET . WHEN I RETURNED THE D.O.A. HANDSET TO THE DISTRIBUTOR HE RETURNED THE HANDSET BACK TO ME AND SAID THAT THE HANDSET WILL NOT BE CHANGED BECAUSE THE I.M.E.I. STICKER WAS NOT ON THE BOX . PLEASE TELL ME THAT WHAT WAS MY MISTAKE IF THE STICKERS WERE NOT THERE . HOW SERVICE CENTER MAKE THE D.O.A. WHEN STICKERS WERE NOT AT THE BOX. BOX. I ALSO TALKED TO MR. ARVIND SRIVASTAVA MARKETING AGENT ([protected]) OF THE AREA , BUT HIS BEHAVIOUR WAS VERY RUDE HE SAID ME THAT HANDSET WILL NOT BE CHANGED IN ANY CONDITION AND U CAN DO WHATEVER U WANT .PLEASE TAKE A POSITIVE ACTION REGARDING THE MATTER .
SUMIT DHINGRA ([protected])
H.S MOBILES
GURUDWARA ROAD ,CIVIL LINES
RAMPUR (U.P)

to the director sir my no is [protected] and [protected] sir is no par 17 march se na to msg ho rhai hai aur nhi he call ho pa rhai hai quike ye mar network ate to 1 network ke alawa nhi ate hai wase to ye par ate hi nhi apse request hai ke app jalde se shai karne hai accept karo aur customer care par ph lagate ho to nhi to wo khate hai ki 48 ghante mai shai ho jaya ghai laken nhi hota hai plz agar app kar sakte hai to jalde se karde nhi kara to mujko trai ka pass jana ke sewa mere pass koi rasta nhi hai plz thanking you vivek johri meerut u.p

Hello,

I 'ad purchased one Samsung AC 1.5 ton last year 30jun2010 from an
authorized dealer mathura .last season faced cooling problen in ac i
called at Samsung Customer care centre and logged my compalint but i
didnt received any resonse , even after 20 days when i again visited
to customer care they told that we donts have any complaint. again i
faced the same problenm i m continous visiting samsung service center
for last 45 days . they told me that there is some problem in cooling
coil and right now we dont have , there is shortage in company so
right we cant do anything , But after several reminders and calls at
at sevice center of samsung , But till date no such service is
provided from Samsung. I have been felt cheated and totally frustated.

I had bought a side by side samsung refrigrator from croma at Bangalore Banaswadi ring road on 16th August 2009
and on the 5 th December 2011 we noticed that the refrigrator part was not cooling and the food stored in was getting spoiled so I lodged a complaint and it was seen to by one Mr. Sylvester, engineer of the company, who gave us to understand that the thermacoal in the cover evaporator had become wet and it needed to be changed. I was quite annoyed when he told us this, as we have had Kelvinator and BPL fridges before work for years without any problem.
after a lot of arguement we agreed and got the part changed paying Rs. 1693/=. Now we have faced the same problem over again and the same engineer Mr. Sylvester came over after much reluctance as he would not bein this area at the time we are back home,this is the kind of service extended after the product is bought paying so much.....He checked the fridge and cleared the ice that had collected in the cover evaporator and tells me that we would not have a problem for 4 to 5 months, which means this is a recurring problem life long. To add to this his team leader Mr.Devaiah says that this fridge requires continuous power supply as it is designed to defrost every 8 hours and at any given time when there is a power cut the continuity changes and this results in this sort of problem. I would like to know if every one owning the samsung side by side fridge is facing the same problem,if so there would be no takers for this hopeless product , as power cuts are very common in our country. Moreover this clause should have been displayed and it should have been brought to the notice of the customer and we would never have gone in for this refrigrator. All I can say is that this refrigrator is defective and the company should solve my problem as I cannot keep getting it repaired every 4 months after paying Rs. 61000/= for the fridge plus Rs. 1693/-last December. My neighbour owns an LG side by side and she has not faced any problem with the power cuts, as well as my freezer portion is working satisfactorily with the power cut, then how is it the power cut does not affect the freezer portion. I want this problem to be solved as early as possible . THE NEXT COURSE OF ACTION WILL BE AFTER HEARING FROM YOU.

sir,maine wave3,GT-8600, 08-04-12 ko kharida hai.jab maine menu dekha to paya ki usme navigation application nahi hai.manual mein spast likha hai ki menu baar mein navigation app. milegi
maine es bare mein custmor care par 10-12 baar sampark kiya.unhone kaha ki aap www.66.com par find karen.jab us website par dekha to bataya gaya ki yadi aapke ph. mein SAMSUNG LBS APP. hai to hi ye software kaam karega.phir mujhe cust.care se bataya gaya ki bada s ke liye naviation software abhi nahi bana hai.aap ko apirle last me mein 66.com ar milega jahan se aap download kar sakte hein.phir mujhe costmer service par jaa kar software download karwane ke liye kaha gaya.jab wahan gaya to unhone kaha ki hamare paas aisa koi software nahi hai.phir cost.care se mujhe bataya gaya ki aap CS par jaakar phone ko update karwayen.vahan jaane par CS mein bataya ki hamare paas koi update nahi hai
sir,mein bahut pareshaan hoon ki sahi baat kaun si hai?cost.care ne koi official jawab nahi diya.
meri aap se request hai ki meri ees samasya ki uchit samaadhan bataya jaye.yadi mujhe aap dwara koi soluation nahi mila to majburi mein mujhe consumer court mein jana parega
.with regards
yagyadatt,c% arya swarnkar,gali sunaron wali,
Railway road,Rohtak-Haryana
ph. no.[protected],
E-mail=[protected]@gmail.com

Sir,
I pursed on 32" LED SAMSUNG on OCT- 2011 in this period three time engineer attend for auto switch off while ruing program
one time he (engineer) re place power supply panel as my wife informed me it work three month only now again same problem we facing
you know how TV impotent in our life.
Please give good result.to me.
thanking you
your kanaskar r.m. [protected], [protected],[protected]
D/11 NANDAN HSC.MAVEL PADHA NEAR RLY TOWER VIRAR THANE (E)

I have booked a samsung galaxy tab with 100best buy . Till now i have not received any mail from their side and also not received teh material. When trying there customer care number nobody is picking up the phone. Money transfer has been done by ATM cum Debit card so no transaction coupon is with me. Now i am under trmendous pressure. Kindly do the needful to help me for teh same.They are just making people fool. Kindly try to recover my amount from them

regards

Durga Prashanna Sahoo

Dear Respected Sir,

Had purchased Samsung Galaxy S2 on 5/4/2012 and I am extremely unhappy with the product as well as the service. For the first few days with all the issues mentioned below I thought maybe these are just initial tithing problems. However, after 15 days also the problems persist and infact each day I face a new problem.
Following are the issues with the phone.. and each day new issue arises so the list is un ending:
1) Heating up of the phone
2) Phone hangs up while operation
3) At times incoming and outgoing calls there is no voice.(phone goes blank).
4) The camera hangs while clicking the snaps and is restored only when the battery is removed.
6) Sometimes all activities on phone comes to a standstill untill the battery is removed and phone restarted.
7) The overall processing of any applications takes lot of time
8) Most of the apps do not work.
Pathetic experience. Shopkeeper does not acknowledge it at all. Says will repair it. But why should I get my brand new phone repaired. that too of 30,000/-rupees.

Very Very unhappy. Samsung has made me run across Samsung outlets and customer care numbers but all in Vain. Now finally writing to you with a hope that you with act on this without any further delay. Need a replacement or money back
Looking forward for your response.
Rgds
Jack
[protected]

Dear sir,
I am K. Sai Rajesh, I bought Samsung Champ deluxe and it was stolen by somebody please take my request in to consideration and take immediate action i.e.,"Blocking the mobile".