Samsung India Complaints & Reviews

Hi,

I am Ravi kumar from delhi. I would like to bring to your notice that after the upgardation of my Samsung Galaxy Ace moblie from Android version 2.3.4 to Android 2.3.6, its music player has stopped supporting Tubemate(App on android market) converted MP3 files. However the same Application was functioning properly with android version 2.3.4.
I would like to request you to look into the issue and provide its resolution as soon as possible.

Regards
Ravi

After working correctly for few months the phone now stops responding at an time ,an app say music , phone all stop responding .The phone has to be restarted to make it work correctly.

In my washing machine don't work in dryer. pls come and service my machine...

I have purchased a Samsung LED TV 46'' from Kohinoor Electronic Dadar Mumbai on 3rd.July 2009, since last three month I am after there technician to get the defect rectified as on opening the TV set there are vertical line on the TV screen, Know he says the Panel of the TV has to be replaced and it would cost rupees 50000/- as it out of Warranty, I have contacted all there call centers and even Emailed my compliant to there office in Korea but in vain , I just cannot understand how a TV panel can turn defective in just a span of less than three years,This Model is there Top of the line and even costed me a Lot of Money

sir,
sumsung mobile is not working properly i purchased before 6 months...
dont buy sumsung product...

This is to state that I, Shubha user of Samsung Star II - S5263 mobile (IMEI No.: 357125/04/084921/2) since[protected], it been very bad experience with employ who associated with Samsung Mobile (Mobile World), it been three time I took my mobile to service centre, as per there saying the problem which I came across is common among all Samsung Phones.

Interaction with one of the Samsung Employee Mr. Raj Kamal (Manager - Mobile World) is one of my pathetic situation which I never come across. He was very rude when I talk. As per his sayings he cannot solve the problem and convicted that there so many such cases.

Moral of the Story is Samsung Customer Care Service Employers are not Customer Service.

i Mohit Kankaria had puchased a samsung SGH B200 on 8/2/2012 and on 3/4/2012 phone network not working then i took my phone to samsung service centre(we care), sector 8, rohini, delhi and they said there's a software problem in your phone and its imei no. got erased they took my phone with bill no.[protected] on 4/4/12 and said that they will give back my phone in 2 hours and its being a month now and havnt got my phone yet. I had called them 100 of times but they always says we call you in 10 mins or you will get back your handset in 2 more days but no call backs neither got my handset in 2 days . i had visited the service centre around 8times in last month but didnt got a satisfactory answers from them.

contact no.[protected]

Dear Sir/ madam,

I m Dinakaran G, I purchased a Samsung Fridge On 25/04/2012. For an amount of 14000 and the model no is RA21FDAR AND ITS bILL NO IS[protected] AND I purchased in West Tambaram Shop name Sharptronics.

I have more expectation from your company products but i didnt expect this bad feedback. In One week My fridge Is not working if i call the service Ad visors they saying that its not in our area. We have complaint on 04/05/2012 the complaint no is [protected] and the another complaint is [protected] .The service person saying each location but no one responds me properly.

Due to that i got frustrated of the company and going to file a case against your company and store in Consumer court I need the proper explanation and solution for this problem.

Please contact me in the below mentioned number.
G Dhinakaran
[protected]
[protected]

Sir,
I lost my samsung galaxy s plus.It was a mobile from my first salary.Please help me.

Your name: Pranshu Mate
Address: Hebbal Electronic city hootagalli mysore 570027
Phone model: GT-I9001
Make: samsung galaxy s plus
Last used No.: 6th may 2012(21:05)
E-mail for communication: [protected]@infosys.com
Missed date: 6th may 2012
IMEI No.: [protected]

I have bought a Samsung Galaxy note on 19th April 2012 from Delhi Electronic Gurgaon DLF ph 1. Now it was bought with a promotional offer where the Sennheiser Headset was to be shipped free after registration of IEMI no. on the website which I did not receive till 1st of May I checked the status on the website stating the good has been shipped but after inquiring with the courier company came to know that the "Sector-10" is missing from the address. After that I have called samsung promotions on [protected] ( given on their website) at least 4 times but they just take the email ID and mobile no. but no revert as on date. I have mailed my invoice along with all the details twice to [protected]@samsungpromo.in but they have never bothered to reply or give any kind of assistance. I have never expected such experience from such an upcoming brand and it is my prerogative to take legal recourse in case such reckless behavior undermining the customer as shown by their customer care executive continue.

DEAR SIR,
I HAVE PURCHASED 32 INCHES LCD THE DATE OF 14/08/2011 IN SPENCERS IN KAKINADA.4TH MAY I AM CAME TO MY OFFICE
AND ON THE TV HE IS WORKING BUT SOME TIME AFTER PICTURE IS NOT COMEING VOICE IS COMEING. I INFORMED SAMSUNG CUSTOMER CARE AND HE SAID SERVICE ENGINEER IS COME TOMMORR. TODAY IS TUESDAY NO BODY CAN COME TO MY HOUSE. IAM VERY SAID TO SAY SAMSUNG IS A MNC IN THE WORLD. BUT THE SERVICE IS VERY BAD.NEXT TIME IHAVE SELL ANY ELECTORNIC GOODS I AM NOT PREFER TO SAMSUNG.THIS IS WORST WORST COMPANY IN THE WORLD
MY ADRESS,
J,SEKHAR BABU,3-13-14/2,SIGALAVARI STREET,RECHERLAPET,KAKINADA.[protected]

ACTUALLY I BOUGHT A SAMSUNG CTV WITH CRT IN A SHOW ROOM IN MY CITY.
THIS BLOODY FOOL COMPANY TV IS NOT WORKING PROPERLY WITHIN ONE AND HALF YEAR.ALL OTHER TV ARE WORKING PROPERLY FOR MORE THAN TEN YEARS BUT THIS FOOLISH TV IS NOT WORKING ATLEAST FOR 5 YEARS.YOU PEOPLE ARE CALLING YOUR COMPANY AS BEST OUT OF LOT BUT THIS IS NOT TRUE.OUR INDIAN TECHNOLOGY TVS ARE MORE BETTER THE THIS BLOODY SAMSUUUNGGG TVS.IF THIS IS NOT CORRECTED MEANS I WILL GO FOR A JUDITIAL ENQUIRY.YOU PEOPLE ARE CHEATING THE VILLAGE REMOTE PEOPLES IN INDIA AND GAINING THE MORE MONEY.THIS IS WHAT POOREST BEING GOING TO POORER.MY ORDER IS TO MAINTAIN SUCH A QUALITY IN YOUR GOODS AND USE QUALITY TECHNICAL PEOPLE TO DO THIS.THIS KIND OF MISTAKES ARE HAPPENING EVERY DAY DUE TO THIS PEOPLE ARE LOOSONG MORE MONEY AND YOU PEOPLE ARE BECOMING MORE LUXURIOUS WITHCHEATING AND WITHOUT EFFORT.

I have a samsung window ac.The ac was not working on 10 october 2011.I have called the service engineer for the problem.The engineer came on 13 october 2011 and said that your main pcb is damage and required to change.I said ok,unfortunately my ac is 1.5 years old so that i can not avail free service.
The engineer said that it will be cost of rs.2200+300 Service.He changed the pcb but the ac is not working since october 2011 and till today the problem is same.
Please sole the problem otherwise i will take legal action against the company as well as the service engineer and the dealer.

Rgds
VARUN SUREKA
SUREKA SADAN
BALBHADRAPUR
LAHERIASARAI
DARBHANGA
MOB-[protected],[protected]

SIR GOOD EVENING
I BUY MOBILE E3213 SAMSUNG 3200/- IMEI NO [protected] ON 07/10/2011 FROM SHIV MOBILES G-25,26, SRIRAM TOWER 13 ASHOK MARG LUCKNOW. TWO TIME REPAIRED BUT THIS MOBILE SET IS NOT PROPER WORKING CONDITION TILL DATE. MANY TIME REPARIR. SHOPKEEPER GET ME ONE YR WARRANTY BUT NOT CORRECT RESPONSE. PL TELL HIM FOR THE SAME AND REQUEST CHENGE THE ABOVE MOBILE . THANKS FOR THIS KIND COOPERATION.

I purchased a Samsung mobile on date[protected].The module no.GT-3770K and IMEI NO.[protected]. I went in samsung service center ( we care ) five time for the problem of switch off tach and mic problem but if did not work. I said to the company to replace it but.they di nied to replace.Write it is in waranty period.

So,I just want the please help me in replasing this sat from the co.

Regards,
DEV RAJ
M.[protected]

Dear Sir,

I was purchase Samsung Mobile (Galaxy Y) on 06 January 2012 from Sai Telecom, Gandhidham after 3 months battery lost on 26 April 2012 in warranty period & mobile is dead so i was requested to Samsung Service Center, Gandhidham they are note request & process for repair & they are inform to me only mobile repair after 5 day's but battery not changed in warranty period so i was request once again but they are not accepted request & say's "This is not our reasponsbility" i was request once again Sai Telecom & Samsung Service Center Authorised person but they are not reasponce to me so i have not recieved my mobile & leave there.

So please help me solve my problem & help in received my mobile in good condition & change the new battery because they both of in warranty period, i am attached here Purchase bill & Request Form. please help me fast beacause my mobile also there in Service Center & i have lots problem without my mobile.

Your Sincerly
Javedkhan Malek
At. Lakadia, Ta. Bhachau, Dist. Kutch, Gujarat, PIn:370145
Mo.: +91 [protected]

Samsung customer care recorded complaint , provided complaint no but no one visited.
Split air conditioners all declared non operational in three years o[censored]se whereas compressor warranty is 5 years.Service centre not giving in writing status of air conditioners nor preapred to repair these inspite of charging huge amounts as repair charges.Comprssor replaced last year on 25/05/2011 under declared warranty for one year still no service being provided.
This Samsung fleecing indian customers and growing as multinational at cost of indian customers due to weak consumer laws.

I have purchased Samsung LCD 32" from Navrang Electrovision,4813/3.ADJ. Bobby Marriage Palace,Shingar Cinema Road,Ludhiana,against Invoice No A-18515 on 2-11-10. The total installments are clear but my loan account has not been cleared till date. My Personal details are as below:

Malvinder Singh
mail i.d. [protected]@citizencomponents.com
Mob [protected]

Waiting for immediate response pl.

Samsung Notebook Facebook Link.
https://www.facebook.com/Samsungnotebook?ref=ts

Subject:Samsung Notebook "max it up" Season 2 Facebook Contest Cheated Me.



Hello Sir,
My name is Evewin Lakra and I'm From Jamshedpur (Jharkhand) (India) I like to inform you about the cheating done by "Samsung Notebook Facebook Team" to me.

I took part in their contest (contest name was "max it up" Season 2)
The contest began from 4th april 2012 and ended on 23rd april 2012.
In that contest we have to play "max it up" Season 2 game which was hosted on their facebook page and we have to score points.
the guy who finished 1st at the end of the contest will win Samsung Laptop and there was no other prize.

From The start of the contest I set my mind to win this so I prepared myself to play.

From the 2nd day onwards (i.e. from 5th april 2012) till the end of the contest (i.e. on 23rd april 2012) I Faced ("max it up" Season 2) game hang Problem on my computer.
So I reported about this problem on their Facebook Page at the very begining (on 6th april 2012),but nobody from Samsung Notebook replied.

then I thought may be their is something wrong with my computer (flash softwares) so i spent many hours searching for the solution in the internet but nothing worked. (beacuse there was nothing wrong with my computer softwares eg. Flash players)

Actually "Samsung Notebook" saw my playing and they thought that this guy can win their contest so they put a Restriction on my facebook a/c to score points.

(that is I was only able to score 3000 Points In 1 Hour Time Because game hanged everytime)
where else they allowed other players to score 10000 Points in 1 Hour time.

but then also i never gave up and made videos showing how I'm facing the game hang problem.
but they never replied Then i thought of poting my video links to to 3-4 posts in their facebook wall where people were talking about "max it up" Game, and then They replied saying "THEY'LL BANNED ME IF I POST MY LINKS TO THEIR FACEBOOK PAGE"


THEN ALSO I NEVER GAVE UP AND CONTINUED MY PLAYING.
I REMAINED IN NO.1 RANK FOR ABOUT 90% TIME BUT IN THE END THEY SELECTED THEIR OWN GUY AS THE WINNER BECAUSE I TRIED MY LEVEL BEST TO SHOW HOW BIG BRANDS LIKE "SAMSUNG NOTEBOOK" SCAM PEOPLE.

I played "max it up" Season 2 Game for about 230 Hours.
and the person they selected the winner Played just 83 hours and he won and "Samsung Notebook" team knew about this. then also they choosed him as the winner.



I have all the proof (video and screen-shots) showing how they cheated me.

so I request you to take my matter and advise me what should I do.

For better understanding of my matter please view all the videos i Posted on youtube in the middle of the contest period.

Samsung "MAX IT UP" GAME BUG.
http://youtu.be/GofdVikrszM

Samsung "MAX IT UP" GAME BUG 2
http://youtu.be/Uusifiueb7Q

Samsung "Max It Up" Season 2 Truth.
http://youtu.be/h5TRlv05jQg


Sad But True Story About "Samsung Max It Up Season 2."
http://youtu.be/FASdSKIFMFU

@Samsung Notebook Tell Me What Should I Do?
http://youtu.be/3EzJa-j8k_s

My Journey To "Samsung Max It Up Season 2"
http://youtu.be/O4jCWJROHEs

SAMSUNG NOTEBOOK MAX IT UP SEASON 2 CHEAT.
http://youtu.be/e2a9IBu3gUA

****Don't forget to check the date of the videos i posted on youtube, because people may think I'm accusing samsung notebook after I lost the contest but this is not the truth.****



Thankyou.

From:
Name-Evewin Lakra.
E-mail: [protected]@in.com

I am usman from abudhabi. I brought a mobile phone of samsung galxy y pro from Dubai Al Qusais Lulu Super market.Then i just open the mobile on the way of return to my camp. But phone just working and restarted automatically , i thought some usual problem. But that was a trouble, that phone i cant use til now. That is restarting automatically, switch off automatically & music player change automatically. I gave to service 3 times , they told some virus problem and sent to sumsung service centre and gave me back 3 times .After 3 service not change my phone.I worked in oil company , that is 180 km far away from abudhabi city , i have only one day leave in one month, i am very anxiousness by brought this phone .I was nokia user, i got a big mistake that choose samsung mobile. I want replacement or refund my money, otherwise i will move legally.