Samsung India Complaints & Reviews

dear sir,

it is painfull to describe you that I have been using samsung mobile for last 5(five) yrs. of late I have used samsung s3500 handset, due to display problem 2 months ago I have gone to the service care of samsung 3 times(Authorization to Mr. Paresh Das, counter -Akash Electronics, Chaitanyapur, Haldia, Purba Medinipur). There I have faced a bad & untolerable behaviour of esc engineer named Rabindranath...

Dear Concern,

Here is my Detail experience which I faced after buying Samsung Mobile Galaxy S2.
Purchased Detail:
Spice Retail Ltd. (Address :- D-60, Main Vikas Marg, Lakshmi Nagar, New Delhi )
Mobile detail:-
SAMSUNG GALAXY S2
MODEL NAME – GT – I9100G
SERIAL NO. - [protected]
Service Center Detail:-
Vaishnavi Services ( Address- A-1, Acharya Niketan, Mayur...

sir,
i have a problem in my cell..my cell no. is samsung galaxy pop gt-s5570
i have purchased this phone on the date 8feb2012
form the shop :-
deep radios
add:347,sadar bazar jhansi (u.p.)
invoice no.:11583
ph:[protected],[protected]
Company VAT TIN no.:[protected]

mobile detail
S5570 SAMSUNG GSM
MOBILE
IMEI NO:[protected]
S/no.:RGTB908431Mbr...

Sir i have submited my complaint against samsung galaxy s plus i9001 on 8 march . yesterday i got a cal from service centre stated that we cant refund your money i[censored] want give your mobile for repair . last time when i showed my mobile in the service centre gandhipuram coimbatore to manager ( Mr rajendran prasad ) he told your mobile is having hardware problem that cannot be repaired, according to samsung company rules if mobile is having...

i have purchased a samsung mobile E2232 in sangeetha mobile store with mobile insurance for 1year and have lost my mobile when was walking on roadside it was fallen from my pocket and now they are asking me to provide letter from police station saying that the mobile was theft or stolen which could not happen and given from police department it cannot be given mentioning that it was theft in letter they said it is not at all possible ..sangeetha...

Dear Sir, i recently bought Samsung Galaxy Note Mobile Billed On 11 jan 2012.(Rs.31500/-) after 4-5 days it starts to do HANG, Auto Restart, Network Fading, and a one more Major fault LCD DISPLAY PIXEL FAULT, i went to the service center and talk about these faults, and request for Replacing the handset, but they denied it and they opened it and replaced the LCD (i dont know they replaced or repaired) but they leave the screw driver mark...

Hi,

I had bought samsung wave phone for 18k sometime back for Rs. 18,000. Now the problem with this phone is that it required bada 2.0(a new update which is not available on my wave 1) to run even the basic apps. Most of the apps on the app store now require bada 2.0 and they dont run on my phone. Even google maps refuses to connect on my phone. I cant use simple chatting apps such as chat on which is even available for 4k...

Sir, I lost my SAMSUNG C 6712 STAR II DUOS (NOBLE BLACK) mobile on[protected],through pick pocketing
and,i registered a complaint on L.B.NAGAR police station, HYDERABAD.During the time of mobile
Purchase they said that with in 15 days you will get Mobile Insurance upto 80-90%.I lost my mobile
with in ten days from the purchase date.
One month had passed,still i did'nt get my claim.I request...

I have registered complaint (Request #[protected]) to do general service like A/C cooling not coming properly,etc.,. No one is abiding to their promise that Engineer will call.
I need to do lot of follow up on this & I am litterly tired of their call. Realizing why I bought Samsung product & I feel I made a big mistake....

We ordered a 2 Printer Toner MLT-D105S/XA for Samsung ML 2525 Printer Last Feb. 3 and is supposed to be
delivered in seven days but we have not received the merchandise for $47.38 for the two toner....

Dear Patrons,

I would like to start with "DON'T BUY SAMSUNG PHONES NO MORE" not because their product is not good, but because their after sales service sucks. Their service centers are the sickest of all and your grievances will never be addressed, they will just make you run about to their center 101 times giving lousy reasons until the warranty period of 1 year is over and then there is you with the faulty...

Dear Sir,
I have visited the samsung service centre at Sahid Nagar Bhubaneswar ,Odisha on 03.03.2012 Saturday,bill no:- [protected]. My complaint was my phone search navigator was not functioning properly.I was told the software will be updated and was told to take the handset evening .When I went to the service centre at evening and waited for 1 hour.,after that I was told it cannot be done on monday by 11am we will imform...

I HAD PURCHASED A LAPTOP/NOTEBOOK ON 28/07/2011 HAVING MODEL NO- RV509- AOC1N & S/N- FZMB93TB600149A BUT THE TOUCH PAD RIGHT SELECTION KEY IS NOT WORKING SINCE LAST 02 MONTHS....

I have purchased a Samsung mobile phone, model no Galaxy s-II i9100 on February 25, 2012 from Spice Retail Limited. Within two days of purchase, the phone has proved to be of immense disappointed and is getting hanged. Specifically, while listening music, out of nowhere the phone starts throwing a harsh sound and automatically the screen turns blank, requiring immediate reboot. Also, while on call, the line automatically gets disconnected...

ref( customer complaint registered at samsung-[protected])

I have Samsung 2 door refrigerator which i am using for the last 6 years.Its first complaint came on 1st january 2012 as it stopped working.As per the first diagnosis by the Samsung support team, Compressor had failed and they replaced them.Since then my fridge doesn't work more than 2days.Samsung team is constantly attending the problem, changing parts continuously,and...

i want to exchange my handset of samsung. model gt-b7722
because it has too much software problem.
its irrited me when i am using it....

Hi,

This is Rajaraman from Chennai. There was a gas leakage on my split AC. i made a complaint and the Samsung service dealer done the service on 15-Oct-2011.when i got the unit back after service, the enclosure got damaged and the service was not done properly. i gave this feedback when i got service feedback call from Samsung. Also the service person told me that this gas filling has 6 months warranty.Now last 3 month we...

maine mobile date[protected] ko kharida tha jiska model no samsung GT-S3310 hai usme blouetooth active nahin ho raha tha to maine use under warranty service center .par date[protected] ko dala wahan se jo bill mujhe mila uske details kuch is tarah hain-

{COSTUMER NAME---- DOULAT RAM
Bill No, - [protected]
Model No - samsung GT-S3310(mobile)
WARRANTY STATUS - Full Warranty
SERIAL NO.(CRT/ESM/IMEI)...

To,
The Manager,
Samsung India Customer Care.
Sub:- Complain regarding pass the wrong information and miss behaviour
Dear Sir/Madam,
Myself Ankit Gupta (+91-[protected]) and my email id [protected]@yahoo.co.in . On 27/02/12 at 8:00 pm i went to Samsung showroom in Chandigarh ( The Electroage, SCO 363, Sec 35-B). There was two guy working in the showroom (Mr. Rajesh...

Hi
I had purchased a semi automatic washing machine from Samsung in June 2007. At present, the dryer stopped working which was attended to by a service engineer from Samsung Service Franchisee. He informed us that the dryer lid is broken and we have to replace with new lid. After one week, we were informed that the lid is not available anywhere in India as Samsung has stopped manufacturign this model. Instead, they offerred to give...