Samsung India Complaints & Reviews

Dear Service Head @ Samsung India,

It is with deep regret I, myself Amanullah Khan here from Chennai, write this note to you .
Here's our registered mobile no for your perusal : [protected]

To present a Background of the Issue -
I had a requested a Service Repair from Chennai Chroma outlet on 22-Dec-2021 and they had sent a Samsung site engineer (Mobile no in attached Samsung_Personnel_2.jpeg...

I have buyed M 51 handset in December 2020, My phone first issue came in June/July 2021 and need to replaced the Mother Board ( lost all Data's) again in after 1-1.5 months same problem came and again need to replaced the Mother board and again lost all Data's, during second time issue the matter escalated to CEO help desk but not look much seriously and asked to wait for 3rd time problem, if 3rd time same problem then only will look and...

Dear Samsung Manager
please find the below 8 Complaint numbers.

[protected] 7th December
[protected],
[protected],
[protected],
[protected],
[protected],
[protected],
[protected],

iam given Complaint to repair my Refrigerator on 07th December 2021 next day visited Technician is telling compressor problem but after next 10th dec Technician is...

Hello sir i am pratap sonkar i bought a led tv 4k [whose display problem i had 2 spots on the display its purchasing date 24. 10.2021 after that the company gave me a coupon after purchasing against that coupon I had purchased a new 4K UHD TV 07. 12.2021. Again the spot is visible in that Screen TV, the service center people are saying that I have to open it but I am not the get the TV opened, I should be replaced and my money should be refunded...

I had changed my charging port just q month ago and jow three time in a row it stopped working .1st time was after just a single day when i had replaced it. I am female customer i had to go from college to flat at night. It is more then a single concern to me. And like the current situation if the night curfew soon developed into a lockdown. Then what next not gonna study and might get struck over here waitin for some smoke sos.. it costed...

My galaxy note 9 phone is also facing decoloration issue like most of people. Its really not good sign for Samsung publicity. Most of people are refusing to buy Samsung devices as there is no official support from Samsung. This problem is with OS upgrade and Samsung has to overcome on this asap. I don't know about others but surely I will not go for Samsung devices in future. Recently I purchased Galaxy watch also over Apple watches thinking...

On Christmas Eve (24.12.2021), our Band New Washing Machine from Samsung that was purchased on 20.09.2021 has broken, the rubber inside is mashed and when I called the Samsung company said this is not covered, as well to ### the damage I need to pay 100£ but they can't guaranty that this will be fixed so to all people that are buying a brand new washing machine from Samsung, do you think that this is normal to happen? in...

We had purchased a Samsung refrigerator RT28A3022GS from your dealer GAYLORD EMPORIUM in Dehradun (Clock tower, 2 paltan bazar, dehradun-248001) vide bill no-10237, dated 14-10-21 priced at Rs 17, 323/-.

Attaching the bill invoice for your perusal please.

The product received is not cooling at all, we had called samsung representative who told us that the COOLING MOTOR is not there in the fridge. This is highly...

We had purchased 43inch LED TV in October 2019. Just 2 years after purchase the screen has not turned half black. The service technician says that we are beyond the warranty period so we will have to pay for the change of the screen which costs about 13200. This is not expected from a company like samsung that the screen goes bad within 2 years. The installation engineer had said that we have a 3 years warranty which the service engineer...

I was suggested to do formatting my mobile phone for resolving overheating of the phone by Samsung service center at kottayam, Kerala. But they do the formatting without proper care and as a result it was not complete. What should I do to resolve the issue. Why the service was done by the staff at the Samsung service center, Kottayam in a silly manner ??...

Hi,
SAMSUNG TV, MODEL: 50NU7470, While power on the tv on right side a single line was found. The invoice date: 07/07/2019, invoice No: GWK-2462 and additional Bajaj Finance Insurance also claimed it is under insurance. Please support and hope resolve as soon as posible.

For contact: [protected]
Mail Id: mohankrishna.[protected]@gmail.com...

Ordered a Samsung TV (The Frame, 55") in the last week of October 2021, and the additional add-on frame (outer covering of TV) was scheduled to arrive 2 weeks later. Both from an authorized Samsung dealer.

When the frame arrived, the technician accidentally damaged the screen with a screwdriver which caused it to crack. He said that it's a "common defect" in all Samsung TVs and mentioned that a service engineer will come and...

I bought Samsung Mobile M31s Model and the warranty period was expired.
After 14 months period, this mobile has gone to dead mode and the samsung service centre highlighted that this device has motherboard problem and the cost of repair comes around Rs.8000//- My contention is that this is not an ordinary brand and i bought with lot of confidence on quality of product to work for certain years. But motherboard problem is a major issue...

I had transferred my data from phone to laptop on 21/11/2021. It was 2 years worth of data, starting from December of 2019. To my notice, the files which I had transferred have got placed with altered content of photos and videos. For example, if 2 folders of photos are missing, the third contains pictures of some other folder. Please let me know if anything can be done. And please don't let your software malfunctions take away mental stability...

On the 30th octomber i have a registered my complaint on samsung customer care with reference number of [protected] for a front door lock error was not working and door was automatically unlock after start machine, after that for resolve service local A.R ENERTPRISE, VIP ROAD dealaer was assign for service

on the 31st octomber your depak sharma having phn number of:- [protected] was technician was caming for a visit home at late...

I have purchase phone on 27/07/2021 on local mobile store in kanpur 208010 but after purchasing of 2 to 3days they are hanging a lot and they are switch off again and again not 3 months is to be passed out this same problem going on so much please give me solution...

I have purchased a refrigerator on 30/06/2017 Model no. RR22K272ZS8, now what happens is some leakage starts in my freezer due to a hole in the freezer, so I switched off the refrigerator and call the service centre on 10/12/21 and book an appointment for 11/12/21 at 11:00 am but nobody came on that day even I messaged them on WhatsApp also than I has to replace the freezer by myself due to the emergency o[censored]se but when I replace the freezer...

I bought a new phone on 28th August and it has some problems. I called the helpline number they said to submit the phone in the service center and the latter changed the motherboard but now I am facing the same problem. I do not want my phone to be repaired again and again hence I want a replacement or refund ....

Purchased Samsung M51 on Oct2020. In a span of two months the phone started throwing tantrums.On several occasions the phone stops charging and abruptly starts charging.
Took it to Samsung Opera House, Bangalore, they said maybe dur to dust accumulation and fixed it without registering a complaint.
Same episode 3 months later and exercise repeats.
Go to service centre, fix in 10 mins and i come back with the device.br...

Purchased Samsung M51 on Oct2020. In a span of two months the phone started throwing tantrums such. On several occasions the ohone stops charging ams abruptly starts charging.
Took it to Samsung Opera House, Bangalore, they said maybe dust accumulation and fixed it without registering a complaint.
Same episode repeats 3 months later and exercise repeats. Go to service centre fixes in 10 mins and i come back with the device.br...