Samsung India Complaints & Reviews

On Dec4, 2021, I purchased Samsung Galaxy Tab S6 Lite (Wi-Fi) (Blue) from Samsung Shop paid INR 24, 699 for it via PayTM. After payment, my transaction was successful. However, the Samsung Shop didn't confirm my order, and stated that the payment is awaited. On escalating the issue with customer care, Samsung denied receiving payment against my order, while I have explicit proof that the payment was done against the order id and was...

Respected Sir/Madam
this is to bring to your kind notice that I purchased Samsung SIDE BY SIDE REFRIGERATOR with 10 year compressor warranty in 2016. It was one of the best and latest models available at that time, so worth investing a huge amount of 70, 000 rs.
after 3 years, it had a gas leakage issue, which was resolved by Samsung engineer. But now only after 6 years, it has stopped cooling all again. Open calling customer...

I am disaappointed when my samsung a50 motherboard was gone.just aty 18 months for no reasons.

my reliability upon samsung is spoiled. service people says it would cost 9k and there is no guarentee for it surivival...

Hi i just got the call from your " FINAL DECISION MAKING TEAM " if so this team exists please authorize from your side and t aslo authorize that they are telling that " WE DON'T HAVE PEOPLE TO ANSWER IF IT IS ASM OR REGIONAL MANAGER ALSO, AS THEY AS ARE DIFFERENT DEPARTMENTS WHO LOOK AFTER THE SERVICE CENTER " .they spoke to me that we gave you solution by the final decision making team member "NIVETHA", if your not happy with that solution...

Dear sir,

My TV is under refund process and same month i did extend my Samsung TV warranty, my tv refund amount is received but my extend warranty not received yet. when i call to same customer of MD Gulzar he say do anything this amount is not refunded, first of all is language is very rude to take any customer like this.

Second i want to refund my amount of extend warranty because this warranty is not use...

Raised service request (Ref No: [protected]) a week back, called multiple times but no one is attended and resolved the issue...

Hi,

This is regarding service made in Care Point, Bangalore on Samsung s20 fe 5g on warranty repair. The phone was bought and after a month the super charging feature was not working properly and type c port had issues. I brought to samsung authorized service center. They changed the port at the end of the day. Phone was functional and everything was good until. When I was boarding the bus during rain fall my phone got wet...

14 month old Samsung M31s smartphone stopped working suddenly giving constant screen freezes and restarts. Tried factory reset and issue is still same. I saw most of the M31s user is facing the same issue after 10-15months o[censored]se. This is clearly a manufacturing defect and needs to be rectified by Samsung. visited service center but they said most of the m series phone is facing the same issue and had to get the motherboard replaced. It may...

Dear Samsung Support team,

I am writing this mail with highest regret that my order#[protected] was placed on 28-Oct-2021 and was about to deliver on 05-Nov-2021.

I would like to understand the reason for such a long delay and no prompt response in last 12 days despite so many follow ups.

In the very first instance, I was told that due to the festive season the orders are getting delayed. Later...

My fr I'd been suspended please iam not hacking fr please give me my I'd please😖😖😖😖😖😖😖😖😖😖😖😖😖😖😖😖😖😖�...⇄

Hi,

I purchased a Samsung Galaxy M31 phone about 1 years back, on 26th Oct 2020 (I've attached the amazon invoice). My phone started freezing and auto-restarting every few minutes. I went to a nearby Samsung service center (Bill No-[protected]) and they told me that the motherboard needs to be replaced. There were over, at least, 10 people with the exact same complaint in the service center regrading their phones (all Samsung...

Sahil Gaikwad
2:40 PM (1 hour ago)
to diva.nashik

My TV was having back light problem so I contact to Diva Electricals & Refrigeration, Nashik which is the official service center of Samsung. I need to call them several time then they accepted my request and resolved my issue but after 1 week same issue occurred. So again I contacted them then they started ignoring me. After 1 month they came and look into the...

Order no [protected]
I have purchased a samsung galaxy tab s6lite on 30 nov with d offer flashing on the sceren to get galaxy bud live with d tab.i asked to an assistant that if i purchase d product on 30 nov which was d day on that day .m i eligible to get the offer she said yes u need to buy the product today only as d offer last day is today only.i asked her again n again about d offer she said yess u will b eligible to get d offer...

Firstly I would like to introduce myself as a Samsung customer for the last 20 years and I hardly had to visit your service center as I believe that Samsung is a reputed brand which provides quality products to its customers. and I always thought that Samsung has a very good network of after-sales services.
I purchased 50 Inch Tv in the month of Oct 2020. unfortunately, the tv stopped functioning on 28th Sept 2021 ( the reason is...

I had parked in cart a smart tv and after a while i got a call from samsung to proceed with the ordering - while ordering 100% advance taken with commitment for delivery on 1st december 2021 and installation completion on 2nd december 2021. On 29th november 2021, a invoice was generated by savex technologies with courier name delhivery and also with a docket refrence. I was tracking with the given docket reference on the courier website which...

I want buying samsung galaxy s7 edge
I am byuing 14, 850 rupees paid
But no tracking no
No mail reply...

Order No.[protected] - at the time of booking, committed for delivery on 1st Dec 2021 and taken 100% advance. Now no one is responding from Samsung. When I was chatting with Samsung that I wanted to CANCEL the order, they are informing that it will take 7 to 10 days to refund my money. Unfair - while booking you take 100% upfront and while cancellation why should I wait for 10 days ? If you are not in a able to fulfil commitments, do not...

Team,

Just had a discussion with the service center that the service people are facing a DNA issue while ordering parts for my samsung gear smartwatch S3. Please find the reference No : [protected] and the Bill no of the service center [protected]. So the part is not available with Samsung . That is not issue . Please help me....

I have purchased Samsung 230L refrigerator on 26.07.21 from flipkart. I was having faith on Samsung brand, which is shattered after a series of interactions with customer care representatives from then onwards. I have received a faulty product, for which freezer compartment is working abnormally. Asked for online support and they have misguided me saying that its due to monsoon season and problem will disappear gradually. I used to buy ice...

Fw: Regarding my poco m2 pro Complaint issue and cosider the last year Complaint which is attached

me
To
Flipkart
1 Dec at 9:43 pm

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Dear sir

This is P jagadeesh who purchased poco m2 pro mobile on 26 th October 2020, which I mailed on 11 November 2020 earlier regarding Heating issue and other issues. After that for that above mentioned compliants...