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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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122002

Samsung India reviews & complaints page 809

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N
NuzhatMulla
from Mumbai, Maharashtra
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New mobile bought not working-no service or refund provided

Address:Mumbai City, Maharashtra

I bought a mobile from Samsung delaer Anupam stores Borivali. I was not able to make call from the same. I asked samsung service centre to give me replacement since it is not working. I was informed it is against policy. They took around 30 days to repair. Still the same problem continues. I have filed complaint still no response. Their policy says the instrument needs to be replaced with 4 days which is not mentioned on the product or even...
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D
devendra.gokhru
from Pune, Maharashtra
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Issues with Product/worse servicing/no response

Address:Thane, Maharashtra

I have submitted by Galaxy 3(i5801) which had proximity sensor issue to VASHI Samsung service centre (Address: Plot no .219/SS3 TYPE ROW HOUSE ,NAVI MUMBAI )on 10/01/2011 having work order no :- WA[protected], now after 24 days ,still i have not got my mobile back , there are saying there is motherboard issue , new motherboard has not come yet .
also the number mentioned in the receipt is never picked , and when i call customer...
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O
ocokeisle
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lousy Appliance and Repair Part not Available

Bought a Samsung microwave 2 years ago, was a lemon, broke down 3 times, after arguing with Samsung they agreed to replace it. Bought a new more expensive Samsung Microwave model SMH 9207 ST (payed the difference for the more expesive, hopefully better quality microwave). Microwave was working great till last week when something shorted out and the lights underneath no longer worked. The microwave was no longer in warranty so I did some simple...
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J
Jasdeep Bedi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fridge not cooling

Address:East Delhi, Delhi

This is my 60th Complaint since 2006 i have purchased this fridge from yourself. The refrigerator is not cooling at all . Since the then Samsung has replaced almost all the major components stiill the problems remains. Please get this sorted out before is too late to talk about.

Jasdeep Bedi
[protected]@gmail.com...
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A
A.B.Tadkod
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Exclusive service Center not ready to replace.

Address:Mumbai Suburban, Maharashtra

I have a Personal Computer assembled by a professional who is no more. The Hard disk(IDE 80GB) failed and was replaced by the computer assembler and I received a replacement Hard disk (Sata 160GB).
The replacement was from.. and they have a record of this replacement.

EXPRESS DIGITAL SYSTEMS,
SAMSUNG EXCLUSIVE SERVICE CENTER,
Navyog Niwas, Shop No. 6, Gr. Floor,
1767 Lamington Road, Opp Minerva Cinema,br...
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N
Nirmal Dubey
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repetitive problem

Address:Sultanpur, Uttar Pradesh

Detail:
Customer Name: Mr. Lal Mani Dubey
Handset Model No.: E-2120-B
Serial No.: RW3Z388589L
IMEI/ RSN No.: [protected]
Date of Purchase: April 14, 2010

To
The Head
Q/A Samsung Electronics (Mobile/ Handsets)

Dear Sir,
My father bought Samsung Mobile Handset (Model- E 2120 B; Bill No. 8212) on April 14, 2010 from M/S Aakash Watch & Electronics,...
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R
roy_asoka
from Chennai, Tamil Nadu
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MOBILE RESTARTING EVERY 2 to 3 Hrs.

Address:West Bengal

Hi All,
I am just Writing Here to inform you all regarding Poor Quality mobiles manufactured by samsung and even more poor customer support by samsung. I am using mobile phone since last 8 years in those 8 years i only used two brands NOKIA ans SONY ERICSSON both worked perfectly but this time last year i purchased samsung M2710 mobile and just in 1 year my mobile started restarting every 2-3 Hrs. when i went to service center i saw...
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A
ashish3757
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

INSTALLATION

Address:Sonbhadra, Uttar Pradesh

I HAVE REQUESTED TO SAMSUNG CUSTOMER CARE AGAINST REQUEST NO. [protected] DAILY ON TOLL FREE NO. ALWAYS CC CONFIRM ME THAT BEFORE 8.30 PM SAMSUNG PEOPLE WILL CONTACT ME BUT TILL DATE NOBODY HAS BOTHERED TO CALL ME WHICH IS REALLY DISGUSTING.

I THINK MY DECISION FOR PURCHASING SAMSUNG LCD 32' WAS WRONG ......

THANKS

ASHISH RUNTHALA
[protected]...
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R
Rameshwar Kalantri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not working & dead automatic

Address:Thane, Maharashtra

I was purchased Dwel SIM card Moble Handset - Model No.C3212 from Nakshtra Telecom, Karjat, Dist-Raigad on 16.3.10 IMEL No.[protected] which is under warranttee. Now this handset automatic shutdown after finished the carging capacity. The same have been delivered to OM Telecom Services, Kalyan who is authorised Service Centre for repairing but they have refused to take with comments that out side repair. If my handset is under warrantte...
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K
kannan.M
from Chennai, Tamil Nadu
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phone not working properly

Address:Thiruvananthapuram, Kerala

sir
i had bought samsung champ mobile 4 months before..
But now i am terribly disappointed with the handset.Within 4 months the phone had damaged for 4 times..I had given the phone to samsung service center for repair.But after each service the problem still remains and new new problem arises..the service center officials are very irresponsible and show arrogant attitude towards us ...No one is professionally trained there...
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G
gouravpandit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cooling Issue

Address:Indore, Madhya Pradesh

I have purchansed an 1 ton Split AC of Samsung in the month of Mar'10 ,1 month the AC works fine & then I facing cooling problem for which I have made the complaint on their customer care no[protected] after that an excutive visited at our residence & told that there was an leakage which he repair & again refil the gas,but after a month same problem again arise,it happen 2-3 times till Dec'10,but Jan'11 we again...
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R
raunak.singh
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed and incorrect screen replacement

Address:Uttar Pradesh

I am a resident of sector 93, Noida, UP. I had purchased a samsung led screen model PX2370 retail price Rs. 14,800 for my computer on November 24th 2010 from a samsung dealer Silicon Impex Pvt. Ltd. in Nehru Place, New Delhi.
After bringing it back home i tried hooking it up to my PC and the screen would only work in VGA mode and was not working in DVI or HDMI modes which any screen should. Instead of going all the way to Nehru Place...
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C
champpiyush
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Repair

Address:Madhya Pradesh

I had purchased Samsung GT C3222 on 25 Dec 2010. The handset started showing problem of auto charging which i showed to the Service Center. The phone was under I year warranty. The executives said that its due to water logging, but it has never been the case. Still i got the Charging point changed for Rs 350/- on 22 Jan 2011. After a week on 29 Jan 2011 the handset has again started the same problem. The executives are again saying to get...
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K
krvishy
from Ernakulam, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FRIDGE NOT GETTING COLD

Address:Chennai, Tamil Nadu

OUR FRIDGE IS NOT WORKING FOR THE PAST 5 DAYS AND WE HAVE GIVEN COMPLAINT ON 27.1.11, MORNING. THE COMPLAINT NUMBER IS [protected]. THEY PROMISED THAT IT WILL BE ATTENDED WITHIN 12 HOURS BUT TILL NOW NO RESPONSE. WE ARE HAVING CHILD MEDICINE IN THE FRIDGE AND EVERYTHING GOT DAMAGED ALONG WITH FOOD ITEMS.

I TELEPHONED MORE THAN 15 TIMES AND EVERY TIME THEY SAY THAT ENGINEER WILL BE ATTN ENDING SHORTLY.

I DONT...
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M
manojmekap
from Mysore, Karnataka
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no response for servicing

Address:Kendrapara, Odisha

I purchase a samsung mobile from kendrapara. This mobile is not working properly i give to samsung servicing center in kendrapara but the servicing center do not give service properly. What I do !...
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S
sramprasad
from Bengaluru, Karnataka
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Frequently gets switched off

Address:Chennai, Tamil Nadu

Hi All,

I bought a Samsung LED TV few months before. It worked only for a month. It will get switched off frequently. You will never know when it will get switched off and on. I have raised a complaint and the BP no is [protected].

For past two months, I have this problem and the service rep has visited my place 5+ times and still not able to resolve this problem. I have asked for a replacement or money back...
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K
Kushal Mehta
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating & Fraud in the name of Interview call of Samsung India Ltd.

Address:Ahmedabad, Gujarat

Respected Sir;
I have received an default email in the name of Samsung India Ltd. from "hr_samsung@rediffmail.com Hitendra Verma Assistant HR" calling me for an interview on 7/02/11 and to deposit Rs 8850/- as a refundable deposit in the account number[protected] of Global bank in favour of Sunil Yadav.
On reading the mail I called on the number[protected] & [protected] given in the said...
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C
ctraj2000
from Noida, Uttar Pradesh
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Bad after service

Address:Bangalore, Karnataka

I bought a Galaxy tab from Ezone comos mall. Same story. After almost a month I have not received the freebies which was included in the 36k billing which was promised to be in within 7 days.

The EZONE and SAMSUNG service and customer care are useless and not responsive. One contact from SAMSUNG MR Sriram to deal with this issue is un professional, always says i will mail you all the details in 15 minutes and call you back...
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bhumidagli
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LOST OF MOBILE OF PHONE

Address:Rajkot, Gujarat

Dear Sir,

Myself Bhumi Dagli from Rajkot, I have purchased samsung S5200 on 30/05/2010, on 26th january 2010 it has been losted from surendranagar city I went their in my cousins marraige, Please help me in tracking my mobile phone.

IMEI: [protected]
Please send the update on [protected] Mr Malay Dagli - email: [protected]@gmail.com

Regards
Bhumi Dagli...
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L
lokesh nagar
from Gwalior, Madhya Pradesh
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hardware problem

Address:Dewas, Madhya Pradesh

i am deelip singh dhakad purchaced a samsung mobile C6112 at 29/09/2010

now this is not working problem in keypad and hanging problem at call dialing problem. i have also reported at service in indore two times but problem is steel their


kindly give me a good response...
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