Samsung India Complaints & Reviews

Hello Sir,
My name is Mr. Ramesh Hingmire. I am resident at Sangli. My mobile no. is [protected]. I am using your Company's mobile SAMSUNG GT-S3310 (METRO) from last 11 months. My mobile's warrranty is valid till 11/01/2011. In last one month my mobile has developed some minor bend in the body.
Two days before I visited to your SAMSUNG SERVICE STATION in Sangli & I told them about the above problem,...

hi,

i have been a nokia customer for the past seven years, unfortunately i bought SAMSUNG guru w-2120 six months back at univercell mobiles i chennai, with in four months i faced software problem and went to samsung service center which is 4th cross, thillanagar, trichy, tamilnadu.([protected]). they gave me it back in the next day after refill the software. again i faced the same problem with in two days. i went back there...

Purchased Semsung Mobile wave 5253 on 4 Dec 2010 from Moble store (Code 1414) of Pacific mall Vaishali.
On 20 Dec 2010 i used headset and found that there is no sound when headphone is taken out. I took an early leave from office and went to shopkeeper. He told that he is not responsible for warranty and i have to approach to Semsung customer care.
I loged a complaint to semsung customer care on 25 Dec 2010 avide BP no. [protected]...

Hello,

This is Jagannath Khade From Mumbai. I have complaint against "Samsung Service Center, Sion". I have samsung mobile SGH-L700 that i purchased one year ago. There was some IMEI number problem with my Mobile so on 30th november 2010 I had submitted my mobile at "Samsung Service Center, Sion" for repairing. They said they will return me in 3 days. But they was made delay to the return my mobile. Whenever...

I bought a Samsung mobile - s5200 on 20th may 2010.
There was a problem in that and i gave it to the service center of Samsung in Goregaon(w) in mumbai on 10th Nov 2010 and they gave me after 14 days.
After that on 28th dec there was again same problem in mobile.so, went to the Borivali(w)-mumbai service center and they replied me that the part you have problem in your mobile phone is duplicate so i told them history but they...

Dear sir,
My desktop lcd monitor was troubled by panel problem. I given a comlplaint through samsung customer care last Augest month.But still the service centre does not put any respose.so please consider my problem.Here i attached my Enquiry number also.


ENQUIRY NUMBER : [protected]
NAME : VIJAY CHAKKARAVARTHI...

Hi,

I have purchased Samsung Galaxy 3 i5801 on 14-11-10 from malad Vijay Sales. Its been more then 15 days that i have been trying to reach different service centres. i had been at sanatcruz service centre (West) also they informed it requires upgradation of software and hence they took it from me and asked me to wait for 15 min. After that they assured that the handset would be absolutely fine, but that didnt happen and ended...

i Purchase a proudct Juicer Mixer Grinder from a person, he says that he is a truck driver of samsung. For their expenses they sell some products like that. he showed me samsung juicer mixer grinder cost around Rs.4200.

the total package is samsung box. and samsung warranty card, samsung mixy , no one can't believe it is a fraud product, he said that we are giving at half of the price, finally he said that i will give...

I had bought a samsung grill model microwave around 3 months back. The machine suddenly started to malfunction. When i contacted the samsung call center , the service person came and told that the microwave board has gone wrong and that it needs to be replaced. The time he told was 1 week just to get the replacement board. It is very annoying that a new microwave has malfunctioned and it takes samsung a weeks time to get the board replaced....

I has submitted my Samsung CDMA M569 Mobile to SAMSUNG Service Center - Agarim Technologies (A-29, Opp Ram Krishna Math, Nirala Nagar, Lucknow) on 22nd December and they had given me a budget of rs. 750/- for reparing and committed to give it back by next day, and till date I havent received the set, and I have paid the bill of rs. 750/- also by cash, and now they are not picking phone and no information i am getting. And neither they gave...

Hi, I purchased Samsung Mobile few Months back.. Its a touch Screen and I have problem with it. It took one day to find out Samsung service center. And In service center there is no proper response from any of their staff. They are asking for Bill to repair my mobile where as I have warranty card which is not being accepted by them.. Why was warranty card provided when it is not accepted by Samsung ???...

I gave my mobile at samsung mobile service centre in basheer bagh with a complaint that not getting voice incoming and out going and set is getting heated...they took my mobile phone for repair , i got my mobile after four days on 27/dec/2010 without any result and i again have to give them for checking the same problem...is this the good service i mean...

sir,
I bought a samsung cdma set[protected] samsung muzik SCH-S379 compatible to tata indicom on 28.11.2009,it was a good hand set but suddenly on 22.11.2010 my set became dead.I just ran to our nearest servicing center,in hurry i forgot to take my mobile bill, They told me that it will take 500Rs(approx).on the next day i went there with my bill.
which shows that it was within warrenty period, but they refused to accept...

Date: 27th December 2010

To
India Electronics Pvt. Ltd.
Samsung 7th & 8th Floor, IFCI Tower
61, Nehru Place, New Delhi-110019
Fax:[protected]/19


SAMSUNG: Kerala: Trivandrum:- Very Poor Service!

I bought a brand new 541L Samsung frost free refrigerator: RT72KBTS1/XTL on 15 August 2010, under invoice number 8-600880 priced at Rs.46000/-. This product...

Halo My samsung microwave oven developed a problem recently. I called up their customercare and promptly a service engineer turned up. After checking the unit he said that the necessary spare pcb is not available now and hence the unit cannot be repaired. As per him IT IS A COMPANY POLICY TO SUPPORT THEIR PRODUCT FOR ONLY 5 YEARS !!!!!! In our country where there is a good demand for even second hand items and many purchases are done mostly...

I had purchased Samsung CDMA Mobile phone on 8.11.2010 and on 11.11.2010 submitted back to dealer with a defect noted in Bluetooth Data transfer. on 30.11.2010 finally the customer service of samsung assured me of the defect & their acceptability for the same and said that they will refund me the amount by 10.12.2010. But till date no call from their side and on my calling they are not replying to my query. Request you to please suggest...

I buy samsung mobile gt-s3500i but it is not connecting with my laptop windows 7 home premium. When I vivited your service centre they said there is no update. Today i call to service centre they said that i can download the update software onlinr. I was trying but when i am searching my product it is not showing my gt-s3500i mobile. What can I do now, can u please send me the update on email. Presently I am at africa and using this mobile...

My son has purchased Samsung Ultra Slim TV Model No. CS29A330XL from Sony Mony Electronics, Opera House, Mumbai on 24/05/09. The day it was delivered it was sent back for replacement since the outer cabinet was defective and after lot of persuasion the set was replaced. Recently the set stopped functioning. Service complaint was made and the service engineer who visited declared that the picture tube of the set is defective and since it is...

I purchased a samsung mobile phone on 14th novembor 2010.After using 6 days I faced a problem.I cannot read my sms and I also can not write sms.It just show sms loading and instaling.Then visited my nearest service center at Barrackpur.After checking my phone they update my phone software.Then after 2 days I faced same problem.Then I again visited the same service center then they said that they will send it to the head office.After 23days...

My Mobile Model SAMSUNG Pixon M8800 was stolen on 22/12/210 at 1300 hrs from Legrand (i) Pvt Ltd ,D-4 , MIDC , Jalgaon . Immediately police complaint has been launched with MIDC Police station Jalgaon . Details are as below .
Samsung Pixon Model M8800.
Date of Purchase - 30 july 2009 - Sony collection Shop No 6 , Mutrak Sankul, Nehru Chowk , Sinnar Invoice no 15575 dated 30/7/2009. Telephone no[protected]
IMEI No ...