Samsung India Complaints & Reviews

Hi,

We have purchased a Samsung Washing machine from QRS Pattom on Jan-6-2011. The representatives from QRS delivered the product on 7-Jan-2011 and told us that the Samsung representatives will come to install the washing machine. On friday night we received and SMS that our service request number is [protected]. On Saturday morning we received a call from the number [protected] asking us whether we are available. We said yes,...

I had given my Samsung Mobile phone, Model No. M3510 to the Samsung Service Centre at Hi-Life Mall, Santacruz West.
Claim No: WA[protected] (WA[protected]) Original Number - Underwritten and Could have be Changed on delivery)
Token No: 57
Date: 15/11/2010
Model: M3510
S/No: RW6Q334470L
IMEI / RSN No: [protected]
The reason for giving the phone was that the handset was not charging. It...

This complaint was lodged on 2/01/2011 and it was categorically told that somene should visit only on saturdays as house is locked over the week.The complaint no given was BP No [protected].Till date no one has visited.Have called many times since then but only the details are taken and payment advise given.Today one technician called to say that only if a fresh complaint is lodgedon friday he can attend to it on saturday.his mob no is[protected].br...

I am enclosing a giving details of copy of compalint . Inspite of continous folloow up I am very sorry to note that no congnizance has been taken by support system

hence this public compalint
Dear Sir ,

I have purchased a Samsung Metro TV from Connexions Pune .

I am a senior citizen and I wanted that I should have some good
features and I was advised by the dealer that I should purchase...

I purchased a Samsung Corby on 16.01.2010 from mumbai The handset in december 2010 being a touch screen gave some problem. After contacting and repeatedly going to service center in jabalpur (madhya pradesh) i wasnt given a free service for my handset, handset being in guarantee. The touch screen is giving some problems. Please look into the matter. I am attaching the copy of bill.
My email id is arch.[protected]@gmail.com
thank...

Dear Sir

Refer register complaint no. [protected] dated 15.10.10 towards not working 22 inch LCD Monitor,

Regret to inform you that I am in followup from the date of complaint lodged but no any satisfactory action is being taken. I have also visited dealer for the same but he referred me to service center. Refer your service support, TAT for any complaint is 48 hrs & up to satisfaction of the customer....

i brought my mob. just one month ago and now it has started hanging. the consumer service center is also not behaving properly, and taking long time for repairs. i hav lost all my trust in samsung. i want u to take immediate action against all dis i[censored] hav to save d reputation of samsung. in one week this is d second time i am going to service center, which has less staff and with less knowledge....

To
The Managing Director,
Samsung India Electronics Pvt. Ltd.
Subject- Complaint
Respected sir,
I Harpreet Kaur would like to tell you my problem. I have bought SAMSUNG MONTE S5620 set from my near by store in the last week of july 2010.Then my new set gives me problem, it gets switch off itself whenever I make a call. I gave my set to service center for replacement and i got my replaced MONTE set on...

I have purchased Samsung Galaxy-3 Mobile phone few days back. Sinc from the date of purchase I am facing Call drops problems. I am not able to Call any one or Can't receive any one's Calls. Besides its Hangs during operation. Its brand new piece. On Contacting Service Centre noting come out till today.

I want my money Back immediately.

A handset of Rs. 800/- works fine than this SAMSUNG phone. Its...

Posted:[protected] by anilgakkhar Send email
Respected Sir,

Subject:- Not staisfied with the product of SAMSUNG INDIA PVT. LTD. (Refrigator)


To enjoy a glass of cold water, i planned to buy a refrigator from a reputed firm i.e. SAMSUNG. So i approach GECWC fiance company to give me a loan for full fill my desire. Keeping my hopes high, the finace company give me loan of model RT 26GVSS on...

Friends,
DONOT BUY ANY HOME APPLIANCE FROM "SAMSUNG PLAZA" R.S PURAM, COIMBATORE. (Sri Devi Enterprises). I was cheated when i bought a Samsung Microwave from them. I paid all, they delivered a microwave that never did any heating. Logged a complaint with Samsung Service, they dignosed and finally admitted it is a defect but till date no help, no one owns the problem.(SAMSUNG OR SRI DEVI Enterprises). This is a terrible experience...

I purchased a Samsung LCD TV in Bhubaneswar, two years back. Last month it has stopped working, with the screen gone blank, and only audio working. Contacted local samsung service, but was shocked with their response. He asks me to replace the panel costing Rs. 12000, which is half the TV price, saying this is normal practice with Samsung !! Further I complained on samsung service number, but very little response so far.No senior customer...

TO,
samsung company
chennai
sir,
my TV has some visual problem before 2 months .i will report the company one technican has come &service but after 3 days to see the same problem registered the company no technican will come after few days v will no pictures &no will see.
so sir please register the complaint&to avoid the problem.my...

HI;
due to touch sensor promblem i given my mobile S5233-WIFI STAR in samsung service centre in hosur, tamilnadu.on the date of august 2010.still now none response taken, i dont know why they provide salary to them for being idle, such type of centre is unrequired, i need my mobile back else the money of it.its horrible to think samsung mobile, i need you to hear and to take essential steps.

regards
sarathy...

25th November 2010 I bought a Samsung G2 Portable external hard drive from Karfa Infomedia.I found sped of Harddrive was only 1mbs.
On 29th November 2020 I gave it to Samsung service center.Still now they have not replaced my hard drive.
Each time called them the told me to wait till next monday.Today I told them to back my money.They again told me to wait till next Mon day.Samsung customer care told me to contact service center...

Dear Sir,

i had given my Samsung Mobile - Model No - SCH-F309 on 24th of September 2010 to Authorised Service Centre "Techno CAre" Old No - 142, New NO - 64, 1st Floor, Habibullah Road, T.Nagar, Chennai - 17.
Ph[protected]

Its mosre than 3 months - still i have not received my mobile - I have visited them on several ocassions but of no avail, each time i get a reply that parts not available....

Compliant for repair of Microwave logged with Samsung helpline No [protected] with complaint No [protected] somewhere in Oct 2010.

Similar requests made repeatedly on the e portal of samsung India.

No repair cover being provided till date. repeated requests on the web portal and telephones shown as being cancelled. Telephonic-ally the support center states that the complaint will be attended soon but no repairs...

Sir/Madam,

I brought Samsung Microwave Oven MW CE1041DFB vide sales order no. 07-PD12-10SO 173 Dated 4.12.2010 from Prabhadevi Branch. The product was delivered to me within a few days; however, recipe book was not delivered. Upon enquiry from the branch office I was informed that the same can be collected from any of the nearest branch of Vijay Sales. Accordingly I went to Sion branch of Vijay Sales where they said that they...

I HAD LODGED A COMPLAINT FOR MY SAMSUNG TV COMPLAINT NO ICJ2102 DT. 25.12.10,SERVICE REP. VISITED ON 27.12.10 HE DIDN'T NO WHAT HAPPENED AND HE TOOK THE TV'S MAIN BOARD AND IT WILL REPLACE WITHIN 2 DAYS HOWEVER THERE IS NO REPLY FROM THE SERVICE CENTRE ,TODAY ONWARDS(03/01/2011).THIS WAS VERY BAD FROM REPUTED COMPANY LIKE SAMSUNG.MY OLD TV WAS ONIDA THEIR SERVICE WAS VERY EXCELLENT BUT AS PER ONE OF MY FRIENDS REQUEST I TOOK SAMSUNG...

i have bought sgh u900 (imei no is 355990/02/089836/0*) last 2 year.. but with in one year only i got in trouble regarding its service. problem was that its upper part touch screen and upper portion keys were not working..then i went to take help in samsung service center they have change its FPCB one time.. but after some the same problem occured.. after that again they changed same part.. till now three to four time it has been repared.....