| Address: Gautam Buddha Nagar, Uttar Pradesh |
Hello,
The last I spoke to the CEO of letsbuy.com, I was told that the shipping for the stylus will start 31 January, 2011 and that you would source the Multimedia Dock from some other location. I am yet to receive the products.
Samsung anyways does not respond. Most horrible organization ... even after writing to the CEO they don't care.
Waiting for the delivery ... it has been 67 days since I placed the order. This is not acceptable.
Regards,
Vishal Singh
[protected]
On Sat, Jan 29, 2011 at 2:12 AM, Vishal Singh <[protected]@gmail.com> wrote:
Hello,
It seems no one from Samsung bothers to respond neither on mail nor on phone. I will take this matter now to the consumer court ... I waited for a response and seems no one seems to care. This time I am not going to wait and I will take a leave specially on Tuesday next week i.e. 1st Feb, 2011 to file this application in the consumer court. Enough is enough ...
I had ordered for Desktop Dock and Stylus for Samsung Galaxy Tab on Dec 5, 2010 with letsbuy.com. It is now 55 calendar days and 42 business days since the order was placed and not delivered to me till date.
I am told by letsbuy that this is still not delivered by Samsung and there is a delay from your end. It is so horrible that on the Samsung website the accessories are advertised even though not in stock. And when I click on the same it takes me to your seller letsbuy.com
The delay is ascribed to you and the responsibility for availability lies with both of you i.e. Samsung and Letsbuy.com (Etree Mktg). This inordinate delay is not acceptable for which you need to provide an answer in the tribunal along with the penalty for delay in service and harrassment of the customer.
Regards,
Vishal Singh
[protected]
On Wed, Jan 19, 2011 at 1:25 PM, Vishal Singh <[protected]@gmail.com> wrote:
Hello,
I had ordered for Desktop Dock and Stylus for Samsung Galaxy Tab on Dec 5, 2010 with letsbuy.com. It is now 45 calendar days and 35 business days since the order was placed and not delivered to me till date.
I am told by letsbuy that this is still not delivered by Samsung and there is a delay from your end. It is so horrible that on the Samsung website the accessories are advertised even though not in stock. And when I click on the same it takes me to your seller letsbuy.com who happens to be one of your reseller.
The delay is ascribed to you and the responsibility for availability is not with your reseller. If I do not get this delivered by Friday of this week i.e. 21 Jan, 2011, I plan to take you (Samsung India) to the consumer court/tribunal for deficiency in services.
Regards,
Vishal Singh
[protected]
On Wed, Jan 19, 2011 at 1:13 PM, CustomerCare . <[protected]@letsbuy.com> wrote:
Dear Sir,
This is in response to your Mail dated 19th Jan' 2011
At the outset, we sincerely regret the inconvenience caused to you.
As discussed the accessories ordered are still being awaited from samsung company itself and would be dispatched on priority on its availability.
For any further concern/query, you may write to us at [protected]@letsbuy.com
Please feel free to contact us at our customer care nos.
+[protected],5 days a week (Monday to Friday,except public holidays) between 1000 hrs to 1900 hrs IST.
Thanking you and assuring you our best of services at all times.
With Regards
Customer Services
Letsbuy.com
On Wed, Jan 19, 2011 at 10:28 AM, Vishal Singh <[protected]@gmail.com> wrote:
Hello,
Any luck on my Desktop Dock and Stylus for Samsung Tablet. It has now been 45 calendar days and 35 business days from the date order was confirmed. Can you please confirm the status now?
Regards,
Vishal Singh
[protected]
On Mon, Jan 3, 2011 at 1:18 PM, Vishal Singh <[protected]@gmail.com> wrote:
Hello,
I have still not received the Desktop Dock and Stylus. It has not been 28 days+ since the order was confirmed.
Do you have the courtsey to send the product or not??? If you do not have the product then return my money with the delay penalty ...
I am now going to wait till day after for my product to be delivered to my address else will take suitable action in the consumer forum against letsbuy.com.
Regards,
Vishal Singh
[protected]
On Tue, Dec 28, 2010 at 2:36 PM, CustomerCare . <[protected]@letsbuy.com> wrote:
Dear Sir,
This is in response to your Mail dated 27th Dec' 2010
At the outset, we sincerely regret the inconvenience caused to you.
We are checking up the details of the matter with our operations.
We value having you as our esteemed customer and solicit your kind understanding on the subject.
For any further concern/query, you may write to us at [protected]@letsbuy.com
Please feel free to contact us at our customer care nos.
+[protected],5 days a week (Monday to Friday,except public holidays) between 0930 hrs to 1800 hrs IST.
Thanking you and assuring you our best of services at all times.
With Regards
Customer Services
Letsbuy.com
On Mon, Dec 27, 2010 at 11:40 PM, Vishal Singh <[protected]@gmail.com> wrote:
Hello,
I do not understand ... if you are short of supplies or without stock, why are you indicating a time of 10-15 days of delivery on the accessories. Please go to the website and check. You should indicate "Out of Stock" or "Pre-Book" and then indicate 1-2 Months. This is absolutely cheap ... taking money from customer in advance without having product in stock ... and over and above indicating wrong timelines on website. How do you expect solicitation o[censored]nderstanding and patience when you are cheating a customer.
Look at the model of infibeam and other B2C portals who deliver on time as comitted ... learn from some of them. You will gain credibility by doing this or else loose out to competition.
Regards,
Vishal Singh
[protected]
On Mon, Dec 27, 2010 at 5:26 PM, CustomerCare . <[protected]@letsbuy.com> wrote:
Dear Sir,
This is in response to your mail dated 27th Dec' 2010
As intimated earlier this is to inform you that delay is there from samsung company itself and we are trying to expedite the matter on priority.
We value having you as our esteemed customer and solicit your kind understanding on the subject.
Please feel free to contact us at our customer care nos.
+[protected], 5 days a week (Monday to Friday, except public holidays) between 0930 hrs to 1800 hrs IST.
For any further concern/query, you may write to us at [protected]@letsbuy.com
Thanking you and assuring you our best of services at all times.
With Regards
Customer Services
Letsbuy.com
On Mon, Dec 27, 2010 at 1:32 PM, Vishal Singh <[protected]@gmail.com> wrote:
Hello,
Basis your earlier mail the products have to be dispatched within 15 days from the day of confirmation of the order, but I have not received it till date. There are still two products pending viz. Desktop Dock and Stylus. This should have been dispatched by 21st of Dec, 2010 and I should have received it by now. If the products are not available through the manufacturer then why advertise the product or else indicate on the website that the product would be available within a specific time.
This is absolutely horrible ... to take money from customer and then delay the dispatch.
Regards,
Vishal Singh
[protected]
On Sat, Dec 25, 2010 at 10:11 PM, Vishal Singh <[protected]@gmail.com> wrote:
Hello,
Basis your earlier mail the products have to be dispatched within 15 days from the day of confirmation of the order, but I have not received it till date. There are still two products pending viz. Desktop Dock and Stylus. This should have been dispatched by 21st of Dec, 2010 and I should have received it by now. If the products are not available through the manufacturer then why advertise the product or else indicate on the website that the product would be available within a specific time.
This is absolutely horrible ... to take money from customer and then delay the dispatch.
Regards,
Vishal Singh
[protected]
On Sat, Dec 18, 2010 at 10:12 AM, CustomerCare . <[protected]@letsbuy.com> wrote:
Dear Sir,
This is in response to your mail dated 18th Dec' 2010
Based on your inquiry this is to inform you that delay is there from samsung company itself and we are trying to expedite the matter on priority.
We value having you as our esteemed customer and solicit your kind understanding on the subject.
Please feel free to contact us at our customer care nos.
+[protected], 5 days a week (Monday to Friday, except public holidays) between 0930 hrs to 1800 hrs IST.
For any further concern/query, you may write to us at [protected]@letsbuy.com
Thanking you and assuring you our best of services at all times.
With Regards
Customer Services
Letsbuy.com
On Sat, Dec 18, 2010 at 12:19 AM, Vishal Singh <[protected]@gmail.com> wrote:
Hello,
I have received till date only one product (car charger) out of the entire order. What about the stylus and the desktop docking station?
Regards,
Vishal Singh
[protected]
On Fri, Dec 10, 2010 at 2:57 PM, CustomerCare . <[protected]@letsbuy.com> wrote:
Dear Sir,
This is in response to your mail dated Dec 10, 2010
We would like to inform you that we have already starting the processing of the order as payment verified on Dec 06 and the product will be dispatched within 15 working days(except Saturday and Sunday).
For any further concern/query, you may write to us at [protected]@letsbuy.com
Thanking you and assuring you our best of services at all times.
With Regards
Customer Service
On Fri, Dec 10, 2010 at 2:16 PM, Vishal Singh <[protected]@gmail.com> wrote:
Hello,
Can you please update me on the status of this order? I have no intimation on this till date.
Regards,
Vishal Singh
[protected]
On Sun, Dec 5, 2010 at 1:16 AM, letsbuy.com <[protected]@letsbuy.com> wrote:
Dear Vishal Singh,
We thank you for placing an order with www.letsbuy.com Your Order ID is: LSB-40814 .We have now started processing your order. The details of your order are as follows:
Payment method: ICICI/Credit Card/Debit Card Payment Status: Paid
S No. Products Unit Price Item Cost
1 1 x C-type Stylus for Galaxy Tab 899.0000 Rs.899
2 1 x Car Charger for Galaxy Tab 1899.0000 Rs.1,899
3 1 x Desktop Dock for Galaxy Tab 2099.0000 Rs.2,099
Discount Coupon icicilb applied: -Rs.490
Cart Total: Rs.4,407
Total: Rs.4,407
SOLD TO: SHIP TO
Vishal Singh
Human Resources, HCL Technologies Ltd., A-11, Sector 3
Noida, 201301
Uttar Pradesh, India
Mob: [protected] Vishal Singh
Human Resources, HCL Technologies Ltd., A-11, Sector 3
Noida, 201301
Uttar Pradesh, India
Mob: [protected]
[protected]@gmail.com
Meanwhile you can track the progress of your order by clicking on the My Order link on your personal My Account page after login.
For any queries and details please get in touch with the letsbuy Customer Support. We will be glad to be of service.
Best Regards,
Letsbuy Customer Support.
Contact Customer Service Send Feedback to: Write To Us
Mon - Fri: 9:00am - 6:00pm [protected]@letsbuy.com eTree Marketing Pvt Ltd.
23/23 IIIrd floor, East Patel Nagar,
New Delhi-110008
Aug 13, 2020
Complaint marked as Resolved
I am from Mumbai.
[protected] or [protected]@yahoo.com.
regards,
rajan
mob. - [protected]
email - [protected]@ymail.com
i am apurba.we are exclusively doing Mobile Accessories
product and betel nut business in purba medinipur, west bengal, india, business of more then 2 cr, i will do sale 2000/mont picess samsung mobile so i want to samsung mobile
Authorized dealership pls send mail apurba.[protected]@ymail.com
mob. - [protected]
email [protected]@gmail.com
Its worthless contacting manufacturers, They are really busy with own credit short fall in the market. If any one need and proper B2B response. please do let me know, I can help.
Thank you
Jitendra Shrivastava
CEO - Founder
+91-[protected]
www.laqshya.co.in
I am from biaora.
I am from biaora.
rajgarh district
[protected]@gmail.com
mobile : [protected]
mail id :- [protected]@rediffmail.com, [protected]@gmail.com
[protected], [protected]
[protected]
mithlesh kumar
[protected]..[protected]
bokaro---(jharkhand)
So, plz contact me and provide information to gain dealership in warangal
ph no.=[protected]
email address=[protected]@gmail.com
So, plz contact me and provide information to gain dealership in warangal
ph no.=[protected]
email address=[protected]@gmail.com
i have land to open a showroom and my mail id:-
patel.[protected]@gmail.com
piyush patel
Mob :-[protected]
I am interested in starting a new samsung store which having entire product range of Samsung in chennai. Kindly provide me the requirement for the same.
mail I'd : anand.[protected]@gmail.com
Thanks&Regards,
Anand
[protected]
name-kunal kishaw.
mo-[protected], [protected].
email id:[protected]@gmail.com
pranshul dhanania
naila
[protected]
plz contact me at
mukesh gusain
mob. [protected], [protected], [protected]
Email.. [protected]@gmail.com
sir I want to open a samsung mobiles dealership in udaynarayanpur howrah west bengal my email is rosevalley.a.[protected]@gmail.com mobile no [protected] please help me
Thanking you
Anup Hudati
regards punyt
Bhuvnesh kumar
[protected]@yahoo.com
[protected]
So, plz contact [protected]
Mail ID:- [protected]@gmail.com
There is only one place to order wholesale in order to get a small profit and this is Euronics Or CIH a buying group which you have to buy into at upwards of 6k up front to become a member. This will gain you a small margin but even then you can be outsold online.
I have no interest in a manufactuer which prostitutes itself so carelessly in an already struggling market place and for me it de values the product, its branding and patronises not only the dealer but also the end user.
Its not just samsung although they are probably the worst of the bunch but also Panasonic and LG are not without blame.
It is a shame that because of this the knock on effect will be that high street retailers or independent stores will die off leaving only the faceless non supporting hands off Internet to purchase from and the customer to figure out how to install.
Contact No. +91-[protected]
Thank and regards
piyush sharma
in our city, i have own land to open a showroom also, so pl z mail me
how can i take dealership in our city.
email- [protected]@yahoo.com
Kinkar Roy
[protected]
City- Kailashahar
State- Tripura
District- Unakoti
Pin- 799277
i have own Buisness in Kirloskar Green DG Set Supply. and i want a Distributership in jamshedpur for any suitable offer to me.
so please reply to me your sugest ...
thankyou
Giridhar Das
[protected]
[protected]@GMAIL.COM
contact : [protected],[protected]
E-mail : [protected]@gmail.com
I am Abha Singh from Patna and i am seriously interested in Samsung dealership (multi products).
So, Plz provide me information regarding Samsung dealership in Patna.
Kindly, contact me as early as possible.
Regards
Abha Singh
Mob.No. [protected]
i am bhavesh.we are exclusively doing Mobile Accessories
product and betel nut business in surat gujrat, india,
business of more then 30 lac, i will do sale 500/mont picess samsung
mobile so i want to samsung mobile
pls mail me [protected]@gmail.com
my mo no is [protected]
place :kerala(state)
malappuram(distric)
kondotty...
mail id :- [protected]@gmail.com,
[protected], [protected].
Please contact
Lakshay Gupta
[protected]
Shivame
thank u
prasad
[protected]
[protected]@gmail.com
Mail-r.[protected]@yahoo.co
Ph-[protected]
I am Rakesh Tembhurkar. I am living in Pune ( Hadapsar ). I would like to run business in dealership with samsung mobile accessories. This is my first time to start a business but I do not get any kind of sources. If you suggest me or help me, How can I start bussiness in dealership with samsung mobile product. It will be helpful to you and me also. Let me know ASAP.
Thank you.
Regards.
Rakesh Tembhurkar
Mo. No. [protected].
E-mail id :- [protected]@gmail.com
plz contact me my emeil id is [protected]@gmail.com
mob no [protected]
mob no [protected]
plz contact me my emeil id is [protected]@gmail.com
mob no [protected]
[protected]@gmail.com
thanks & regards
Rahul gupta
shahjahanpur (up)
242221
mob [protected]
to take dealership for samsung mobiles so please
suggest me .
my mob No: [protected]/[protected]
my mobile no [protected] in
alipurduar super or dealer ship what i will get i will work inform me as fast as u will earlier Samsung has come but i deny now i want to take
my name Raju jhawar
mail id :- [protected]@gmail.com
Mob No.:-[protected]
Arihant Jain
[protected]..[protected]
shikohabad Disst- Firozabad (Utter Pradesh)
I am from beed. contct no-[protected]
I am from beed. contct no-[protected]
Samsung — no proper service
i have given my two samsung tv's to your service centre (vellore) on 10 december 2014 and till he has not finish the repairing workSamsung Service Center — Charges fees more than expect
My phone having promble with charger conecter and the spare worth is not more than 600/-, yesterday i visit the samsung mobile service center and he took 1750/- charges from me which is not worthI need My PUK no
I need my PUK no of idea sim card my sim card blocked yesterday by my brothers little child so I need my Puk no My Idea no is. [protected] please send my puk no on following mail IDMy mail id :- [protected]@ymail.com
charger work not proper its takestwele and thirteen hr to charge ma new s3
ma chrger take lots of time to charge ma phone samsung s3, n i bought ma phone in june 2013.....its take 12 hr aur 13 hr... to charge ma phone
i want u change ma charger immediately who charge ma phone properly
ORDERED A SAMSUNG PHONE THROUGH EBAY
I WANT TO ORDER A SAMSUNG GALAXY CORE THROUGH EBAY.COM BUT I COULDNOT DO THE PAYMENT THROUGH CREDIT CARD AS IT SHOWS AN ERROR PLEASE TRY TO SOLVE THE PROBLEM GEETA DHAWAN [protected]GALAXY S4 LCD CRACK
TOOK my cell 29th may 2013 afrer 1 month when i took my cell out from pocket it was cracked i want support to replace my lcd which is under warrantySide strip color automatic remove
Dear sir/ madami purchase samsung e7 phone 12 aug 2015 but my phone side strip ( silver) color is automatic remove . I request you sir please take my complaint seriously...
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
[protected]
[protected]@gmail.com
Mobile no- [protected], [protected]
Email add.- [protected]@gmail.com
Ram Shankar
[protected], [protected]
Pingla.[protected]@gmail.com
mobile : [protected]
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd
[protected]