Samsung India Complaints & Reviews

there no response of costumer care regarding mobile phone
I had tried so many times the only ans our executive are busy
Why u have consumer service i[censored] no suficient executive

I have purchased one LED TV of SUMSUNG from Sanjeev K & Company 83, the mall shimla-HP on 21-feb-11. Bill no. 437. Ph no.[protected]. The shopkeeper offer me free one DTH and write the Sr. no and Secret code no on the bill. But at time of installation of DHT team asked me for hard copy of Voucher. I had said him above mentioned dealer is not give the same then they said we are helpless to installation the DTH . I asked from above mention dealer he said we are not provide the hard copy to you. So I request to please lookinto the meter other I have only only one option to file the same case in consumer court .

Regrads
Sanjay Thakur
[protected]

Dear Sir

I have made an request to send your Service Engineer for Demo of Samsung C5000 LED TV on 24th Feb2011 with the reference number [protected] and given reminder on 25th as well as today itself also but sorry to say none of your engineer has turned up. I have bought the LED from Samsung just because of the better service and good picture quality but after so many reminders if I am not getting the service on time than I have no option left to file a complain to the higher authority.

Therefore it is my sincere request to depute your service engineer immediately to given below address for deomstrartion.

Ravi Sharma
IC-1,Flat No-102,
Essel Towers,
MG.Road,
Gurgaon.
Cell[protected]
[protected]

Your early action in this regard will be highly appreciable.

Sir I have purchased a samsung washing machine from your authoirsed dealer in Chittoor Andhra Pradesh on 24.02.2011(Thursday) bearing m. no WA82AS2 and I am aware that they there is a chance of decrease in the excise duty in the coming budget ie 28.02.2011 and the dealer have promised us the service personnel will be visiting my residence on 25.02.2011 ie Friday and this person visited our residence and the plumbing work will be finished with 5 minutes and he said he will back within 10 minutes and he never turned back or he responded to our calls. Usually my wife visits temple every friday I request you service personnel to give some sort of intimation or responded to the calls so that we can plan our schedule It is not proper on company rep. but did not turnup aT LEAST SEND HIM ON SUNDAY (27.02.2011) So that feel somesort of relief by his presence regd demo

Respected sir,

mera samsung wave 533 mobile phone chori ho gaya h 25.02.2011 ko main ek shaadi mein gaya hua tha ye shaadi bank colony, mandoli road delhi mein thi rat ko 10:30 baje mera mobile chori ho gaya mere pas us mobile ka imei number h jo ki bil mein likha hua h

IMEI: 354756/04/035822/7

Respected Sir,
I Have Purchased A New Samsung Mobile - Galaxy 3 And Having A Problem From The First Day Itself. I Have Gone To A Samsung Gallery On 9th Day As I Was Not Having Time To Solve My Problem. My Problem Was
1) Battery Getting Low Very Fast In The Normal Usage
2) Majority Times I Cannot Hear Voice Of The Caller Person
3) Many Times I Cannot Disconnect My Call As It Hangs And Have To Switch-Off My Mobile To Disconnect The Call
4) My Simcard Got Corrupted 2 Times Within This 8 Days And I Have To Replaced My Simcards
5) Many A Times Function Of This Mobile Hangs And It Does Not Work Properly
6) Sometimes Mobile Restarts Automatically
As I Have Gone To Samsung Gallery And They Said Me That It Is A Major Problem And Have To Replace The Whole Board . My Question Is That Why Should I Replace The Parts In My New Mobile. I Want A New Replaced Handset. As I Have Already Paid A Huge Amount For This Handset, Its Cost Rs. 11500/-. I HAve Paid Amount For My Fresh One then Why Should I Get Repaied For My New Handset.
Please Help Me Out
Thanking You,

Samsung's 3D LED TV does not work without blue ray 3D player and Samsung never discloses this fact until you buy the TV. After persistent attempt to get samsung to explain why my 3D feature is not working and pleaded them to give me 3D demo, Samsung informs me that 3D does not work with blue ray 3D player,which would cost you another 25 thousand on top of 130K for the TV. Another socking reveleation is blue ray player cannot play normal DVD with same clarity, it is only compatible to blue ray CD and it means I have to maintain 2 CD players one is Blue ray and other one in normal DVD player.

I have checked everywhere none of the dealers mention and clarifies to the customer and this is a pure case of misleading and Fraudulent information.


Also depth of 3D image is as good as nothing when I convert 2D to 3D.

Now my LED 3D is as good as normal TV.

Dear All

Greetings !!

I have Purchased a Samsung-LCD TV in the month of November and after two months in February it has stopped working the power of TV is off and switch on problem is there.I have talked to my local retailer but he said that i have register your cpmplaint in the Samsung but they are taking time of a week kindly explain me that any electroic good or products complaint will take the time of a week is it true ??? can be possible ??

I have register my complaint on[protected] and today this is[protected] still no any response from the company you see how the things are radiculous in this globalised age.

It was in my opinion that in this cyber age any consumer complaint can be rectify in next 24hours through the regional service centres.

I just want to reverse my TV or get back a fresh Television set of the same model.

Kindly do the needful.

Dear Sir,
I purchased Sumsung mobile from a mobile shop located in Paladi Ahamedabd,
after the purchased of mobile it hanged twice only after the day of the purchase. i report to dealer and he repair and said it will not happen again otherwise i will change it. now it again haapened on the next day but dealer is not replacing the set and also asking for to go to samsung outlet.
please suggest me what should i do .

Yes I completely agree with the above statement because i also suffered from this .
I have purchase a samsung corby colour GTS-3653 after 8 Month i felt in my mobile there is some hang problem & Dictionary application is not open properly i went to service center in BAPUJI Nager in SMART Services but i am very disappoint with thier services because when they received the mobile they said tomorrow you will received it but after two days they didn't do anything for my mobile So i completely said that DON'T PURCHASE SAMSUNG MOBILE ONLY PURCHASE ONLY NOKIA "

Thanks & regards
Suraj Kumar Saw

sir .
i want tell u that Samsung corby plus on sunday (30jan2011). it get infected by virus on tuesday (1 febuarary 2011). i imediately go to my nearest service center of Samsung
in ashok viharin deep market at 6:00pm. they said we try to solve the problem by upgrading the software and told me that u should confirm about your on next afternoon. Next day i call at 1:30pm they said that we have to change its motherboard it took 10 days to 1 week. after passing the 1 week i call it again they said we are trying it ,it took 1week after that passing a week i listen same thing of 1 week from then and it finally took 3 weeks but their is the same old respones from them. now i hope that u take my complaint seriously.if you didnt give a reply in a week . ON the very first day of march i will file a case against u in consumer court. i hope u does not want to take that chance to happen that thing .please reply me on my number mentioned below.

MR.Ramanpreet.Singh
mob-[protected]

My phone (Samsung Metro S5200) gets restarted constantly within some time. I had given it for servicing twice in 1 week but still the same result. They are not listening to the problem and simply formatting the cell and giving back which is yielding no result. Please forward my complaint to samsung mobiles so that I can get my phone repaired nicely.

I have purchased Samsung Led Tv from Reliance digital Banjara Hills, HYDERABAD on 5th Feb 2011. As per the scheme I was to get DISHTV HD Connection by paying Rs 750 for installation. I was told that it will take a week for the Dishtv installation. But, I came to know on 12th Feb that they were giving a voucher for the connection. THis itself was a surprise as I was told the connection in a week. Having got the voucher with voucher no[protected], I booked for the installation by calling[protected]. Till this date the installation is not complete. I have contacted Samsung support, but they have been pushing the problem to DishTv. I contacted DisTv on [protected]@dishtv.in . They promptly called me each time I sent a mail. But, the service was not delivered as per the promise. Currently DishTv not responding back with prompt phoning and also delivering the service. Nobody caring to the Samsung promise of HD DishTv connection free.

I HAVE PURCHASED GT 5560 SAMSUNG FROM SULTANPUR TO PRESENT IT TO MY WIFE ON[protected]. JUST AFTER MONTH WE HAVE ENCOUNTERED SO MANY PROBLEMS INTHE SET (POWER SWITCH NOT WORKING,SUDDEN
TRIP OFF, NO INCOMING RING SPEAKER NOT WORKING ANY HOW WITH THE HELP OFF CUSTOMER CARE I COULD FIND SERVICE CENTER WHO ACCEPTED THIS SET FOR RECTIFICATION ON 12-10-10.TILL TODAY AFTER ALMOST 4 MONTHS I AM NOT ABLE TO GET MY SET.ON 2-02-11 SINGHWANI TELECOM THE SERVICE CENTER IS TELLING ME THAT PARTS ARE NOT AVAILABLE WITH COMPANY AND THER IS NO CHANCE TO GET RECTIFIED SO KINDLY SHOW ME WAY TO GET IT DONE

i Purchase a proudct Juicer Mixer Grinder from a person, he says that he is a truck driver of samsung. For their expenses they sell some products like that. he showed me samsung juicer mixer grinder cost around Rs.4200. the total package is samsung box. and samsung warranty card, samsung mixy , no one can't believe it is a fraud product, he said that we are giving at half of the price, finally he said that i will give u at a cost of Rs. 1500 . i purchased that as a middle class person, it comes as cheap by price. after he left, i come to know there is no cleaning brush in the package as it is mentioned in booklet. when i gone to purchase that one, i come to know there is no such mixer grinders from Samsung. then i come to know, i got cheated. BE AWARE MY FRIENDS ,dont believe anyone , LIKE THIS FRAUDS ARE HAPPENING

Hello,

I purchased the fully atuomatic washing machine in Jan 2011. After a month o[censored]se it start malfunctioning. I tried calling customer care. They suggested me to manually drain the water from the bottom of the machine and then try using. It worked for once. And the issue occered in the next wash. I tried the same procedure to troubleshoot,but no use.

Since then i am trying to contact customer care and the dealer. But no one is taking the responsibility to have a check on the machine.
Its just one and half month old. I will look forward to give it back to the samsung if the situation is not improved and the problem is not fixed.

I have attached the picture of the error code that is displayed on the display of the washing machine.

Thank you.
Somanath

Samsung Microwave Oven Model MW73V which I bought in November, 2007, failed recently. I called
the Customer Care Centre on Tel.[protected] on 12 Feb 2011 (nine days ago). My complaint
No. is[protected]. I was told that the Service Centre at Hyderabad would be informed and someone would visit my house within two days. Nobody turned up for four days. I called up the same Tel. No. three more times till now. Same response and nothing happened. Today is 21st February. Twelve days have passed after my first complaint.

I think the people in their service centre at Hyderabad have all fled.

This is the worst 'customer care' I have ever come across.

Regards,

A. Rama Rao.
Balkampet, Hyderabad.

i have purchased a samsung monte (S 5620) mobile in the month of september 25th 2010. the mobile now has outgoing voice problems so had send the handset to samsung service center where they said that they will check and get it rectified. after 10 days they revert that they will show it to their chief technician..nd the handset has been sent 6 times with in 15 days.. now i am already without a handset for past 8 weeks and they expect me to do without a handset for 10 more days..i am not getting a replacement for the handset nor a standby handset till the time they get it rectified... why should i get it repaired when i am suppose to get a replacement. its within warranty. ..why should i use a faulty handset. there is no responsible authority in the service center.. and neither of the present executive provide the satisfactory reply..please help regarding this as i am suffering without a handset...

Ashish gupta
[protected] ,[protected]

i had lost my mobile in metro in delhi plz help me to find out,it is samsung s3310
IMEI No. 354118/03/439337/3,color-warm silver

I have recently Purchased Samsung Digicam es 25 from Samsung Plaza Akola in Aug 10. since then My digicam is not giving proper performance. The Batteries in this camera gets discharged within 10 to 15 minutes and only 15 to 20 shots can make. which is not affordable to me because if we want it to use it at outdoor for any function for a day long it is not useful and i should waste my time in replacing the batteries.

since then my digicam shown at service centre, centre makes no efforts to solve this problem and dealer is also not interested with it he only interested in seiing products and not service.

I asked them replace it with new one but dealer denies the possibilities

kindly make the efforts to solve my problem my email ID [protected]@gmail.com cell [protected]