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Samsung India Complaints & Reviews

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Last updated Mar 19, 2024
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Gurgaon
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122002

Samsung India reviews & complaints page 843

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A
Arun Raveendran
from Delhi, Delhi
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Service CEntre people responsibility

Address:Chennai, Tamil Nadu

I am from chennai , bought a samsung metro series S3500 sliding one year back and one month back it's display is not due to damaged connection strip.I went samsung service centre DIGITAL WAVE in Mylapore Chennai ,they told me connection strip is out of stock from then onwards when ever i call they are extending the time of stock arrival please consider my complaint immediatly how will you be able to run a company with out giving service...
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K
karthickkuri
from Gurgaon, Haryana
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video not supporting

Address:Tiruvallur, Tamil Nadu

my mobile is not supporting 240*320 but in description they told it supports 240*320
but when i convert and put it my mobile it says unsupported resolution ......what should i do now ......how to make youtube video to full screen while in net ........................
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V
Vijai Singhal
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dual sim (GSM/CDMA) mobile not working in CDMA environment

Address:Sikkim

Recently MTS providd me this dual sim (GSM/CDMA) mobile. But as soon as I keep CDMA network on default, the call is disconncted on held up. I have complained to MTS and they have also talked to samsung, but problem still persists. kindly help...
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B
Bina Dinesh Trivedi
from Mumbai, Maharashtra
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TV left unrepaired for 3 weeks

Address:Maharashtra

I made a complain (Ref [protected]) on June 15, 2010. The service engineers visited my residence and told me the parts required for TV repair were not available and they will have to request parts from the HO. After that they visted once more and told me to produce the purchase receipt for a TV that was bought around December 2005 for about Rs 67000/- which I have not cared to save given that the warranty is long past.
Since then I...
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B
b.amby
from Pune, Maharashtra
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Worst service from Samsung

Address:Pune, Maharashtra

I have purchased a touch screen mobile phone samsung start (GTS5233W), however the touch screen has stopped working within 6 months of purchase.
I contacted the Samsung Service Center and they cant guide the customers correctly.When I visited the Samsung service center , they are unable to fix it as they dont have available parts for the same.
Its been 3 weeks , i am unable to use the phone and the samsung service centers are...
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A
Abhishek Tripathy
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

System hangs frequently

Address:East Singhbhum, Jharkhand

I had purchased one slider mobile set model No: F270 on[protected] from dealer "Walky Talky" in Kalimati Road, Sakchi, Jamshedpur.
Soon after purchase it started malfuctioning and system was hanging, speaker malfunctioning and set getting off itself.
Set was taken to local service centre and problem was explained. They attended the problem and even then set did not work satisfactorily.Three times set was taken to service...
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R
Rajesh Tyagi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OS Upgrade and OS malfunction

Address:North Delhi, Delhi

I bought a Samsung Mobile Omnia Pro-II Model: GT B_7610. On its sale this mobile in its pack is though supplied with OS WM 6.1 but as per its specifications OS of the mobile is upgradable to WM 6.5. I have called the helpline of the manufacturer more than 3 dozen times as well as posted my request and complaint on their website several times but to no avail. As for the complaints on web the host does not give any log no of the complaint...
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pranita jagtap
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stolen cell, but had not switch on tracker

Address:Pune, Maharashtra

I have lost my mobile SAMSUNG Metro 3310. but i had not switch on my mobile tracker. but I hv my IMEI no . so how can i get back my mobile ? will u help me? plz contact me on this mail [protected]@gmail.com....
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Priyanka Chakraverti
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Microwave sold by Anandamela Gariahat

Address:South 24 Parganas, West Bengal

1) Since we had decided to buy a Microwave as we had invited Guest on Sunday and had made all arrangements for giving them a treat with Microwave cooked food we bought the microwave on Saturday itself i.e. on 03/07/2010 as Anandamela Salesman told us that if we pay by Cash the product will be delivered the next day and the demo will also be given the same day of the product delivery but if we pay by Cheque the same process will take place...
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Y
yoda101
from Chhota Udepur, Gujarat
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Deliberate bad service to not replace it

Address:Vadodara, Gujarat

Dear Sir,

We bought a Sansung Refrigerator in 2005. While under warranty we reported to them that the refrigerator gets too hot on the sides (their claim is that it gets warm and there is a difference between warm & hot). Their service guy (Kiran Rana) without checking told us it is not a problem. Then we reported a problem with freezer door. Even after paying service charge, Kiran Rana told us we should go to the store,...
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M
monojit_3
from Lucknow, Uttar Pradesh
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unable to access the messages

Address:Gautam Buddha Nagar, Uttar Pradesh

I bought this mobile 2 months back and all of a sudden I found that I am unable to access the messages....
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A
ashish18uk
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About improper cooling and discharge of huge amount of water from Refrigerator

Address:East Delhi, Delhi

Dear Samsung,

I have purchased a Samsung refrigerator Model: (RT24M 0577) RT24BDMA1/ XTL (model number not reflecting in your present series) by one of your reputed authorised dealer at Mayur Vihar i.e., Neha Electronics on 23.06.2010. The said refrigerator was delivered at my residence on 24.06.2010 and started its operation as per your instructions manual and as per the advice of dealer’s executive. Unfortunately, since...
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M
manash07001
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude behaviour of customer care representative and delay in mobile phone repairing

Address:Kamrup, Assam

I had bought a samsung mobile on B3410 on 13/01/2010. The phone used to get switched off on it's own.
Then i visited the samsung service center BIR ELECTRONICS, G.S ROAD, CHRISTIANBASTI, GHY-5.
The representative over there said that it would take two days for repairing the mobile.
After two days i went there and collected my mobile. After using my mobile for two hours, the problem continues.
when i went back...
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P
prafull55
from Pune, Maharashtra
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Poor Service

Address:Bhopal, Madhya Pradesh

I purchased samsung SGH 3310 METRO mobile on[protected] and it has some speaker(Ear Piece) problem and I lodged the complaint on 06 july at service centre of samsung on address-1st floor plot No.221,Besariya complex Behind Jyoti shopping complex Zone-1 MP Nagar Bhopal but they are saying that it has some mother board problem and which is unavailable with them.From the last 15- days they are repeating the same problem ie motherboard is unavailable.This...
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A
AmitPrakash
from Mumbai, Maharashtra
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Lost New Mobile

Address:Hyderabad, Andhra Pradesh

Dear Sir,

Please find the details of the courier through i lost my handset:

Courier Token Number: *H72270227*
Courier De-patched Date: 05-July-2010.
Courier Shop: Courier & Cargo Ltd, Kukatpally, Shop No. 3,Datta Sai Apartment,
Bhagyanagar Colony, Hyderbad -72.

I have tried many time to get help from courier shop, however didn't get support , I...
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M
meetbits
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Centre is not returning my phone

Address:Uttar Pradesh

I bought a corby pro mobile (B5310) IMEI no. : [protected] from Samsung plaza at sector 18 noida on 5th April’2010. But after 2 months suddenly the mobile stopped working. I gave my mobile on 21st June’2010 for repair at GNH Telecom ltd, sector-27, Noida ( Samsung authorized Service centre).

Initially they were not able to detect the fault and asked me to enquire after 2-3 days. When I enquired about my phone they said...
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R
Rudra Gupta
from Jammu, Jammu and Kashmir
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mobile theft

Address:Indore, Madhya Pradesh

Dear sir, Somebody had stolen my "samsung corby 3G" mobile phone having bsnl sim on 5,july,2010 around at 10:40pm.
Details:
model: GT-M5650IKAINU
month & year of manufacture: Jan 2010
Colour: blue-black
Imei no.: *358667/03/039595/2*
sir, my contact numbers are : [protected], [protected].
Please trace this mobile with the help of imei no. and inform me as soon as possible, I'll...
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D
deepaksainidelhi
from Delhi, Delhi
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Poor product poor service center

Address:North East Delhi, Delhi

I purchased latest Samsung corby pro.On the first day of purchase the battery dried out in just one hour. I thought it may be not charged fully but again on the second day the battery dried out in just 2 hrs and even during call the mobile got heated up like anything. I have make a call to customer care and explain the problem they give the address of Customer service center. When i reached there i was surprised that the service center timing...
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PUJA GUPTA
from Valpoy, Goa
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO SERVICE TO THE CUSTOMERS

Address:Goa

Dear SAMSUNG,
This is AKHIL GUPTA, Director of Residency group of hotels. We have two Resorts in Goa. I had installed all air-conditioners as well as televisions in my resort of your company .In Baga Residency in 2005.
The product & its services till 2009 were excellent, but unfortunately now the team of your company in Goa simply became the team of THUGS. They simply harass their customers & grab money.
This...
+3 photos
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P
puneetjai
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service & Call Centre Issue

Address:Ghaziabad, Uttar Pradesh

I am fadup and frustrated with Samsung. Request and Suggest you Please dont buy samsung products. Their service engineers and service centres thinks that all the buyers are Idots.

I had made a complaint aboutn Samsung Washine on 5th July2010. Engineer Visted on 7th July 2010. He told me there is a problem in a part and they have to indent the part to replace it. Now after 10 days when I call samsung customer care they told...
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