Samsung India Complaints & Reviews

Split AC not working - poor product as well as after sales service/repair quality

To,

Managing Director
Samsung India Limited
New Delhi

Subject: Poor product & poor service workmanship - 1.5 T window AC - BP No. [protected], Model No. AWT18WBHDFDXT and Sl. No. A090PZBL304773D

I bought my Samsung window AC on 9th April 2006. This product has not given me satisfactory...

I BUY A HAND SET MADE OF SAMSUNG MODEL METRO3310T ROSE RED SNO[protected] FROM B R SALES RAMPURA PHUL VIDE BILL NO 213 DATED 19/3/2010.FROM DATE OF BUYING THE MOBIL SET DOES NOT RECIEVE SMS PROPERLY.WE SENT THE MOBIL AT SAMSUNG SERVICE CENTRE AT BATHINDA 3-4 TIMES BUT THE PROBLEM REMAINS SAME.WE ALSO CHANGE OUR SIM OF MOBIL ON DATED 31/5/2010 ON THE SERVICE CENTRE DEMAND.EVEN THEN THE PROBLEM IS SAME IN SET.KINDLY REPLCE THE MOBIL SET...

i have purchase samsung TV from local dealer Mahavir Enterprise, A/9, Mangal Tirth Tower,Opp. dharnidhar Derasar, paladi, Ahmedabad. 09 Samsung Color TV 29-K-40-MLEX as per his bill no. 287 dated- 22 march 2007.
From last 6 month we r complain for picture quality. quality is very poor, lining, not clear vision v r never sen bottom strip. We complain in writing but still we have not got any response from yr dealer. he was never give...

dear sir
myself dr amandeep garg sending u this e mail just to bring in ur notice about the non responsible behaviour by one of the samsung outlet. that is MERCURYELECTRONICS, 113 , SHANKER ROAD MARKET , NEW DELHI 110060. initially i was using nokia mobiles for the last around 10 years, i was very fascinated about samsung phones , and on one unfortunate day i walked into a wrong shop named MERCURYELECTRONICS, 113...

Samsung India, On 15.09.2009 I bought 20" Samsung LCDTFT-2033SW on 20.06.2010 horizontal lines staarted apperaring, we called your service centre on 30308282, who registered our complain, Reg NO:[protected], and told us to call them on [protected], their representative came on 26.06.2010, checked monitor and promise to come next day, but he didn't turn up, after a week we complained our dealer Benley's computer again who told...

Dear Sir/Madam,

I purchased a camera on 25/01/2009 from Mumbai.Since the day i had purchased i have been facing challenge with the improper functioning/technical problems with the camera.

My camera has gone 3 times to the Service center in Goa,Panjim, & I time to service center in Chennai.

I had hardly used my camera for clicking photos because most of the time the camera was lying in your...

Dear Mr. Jung Soo Shin,
President & CEO,

This is with reference to SAMSUNG WACHING machine bought by us around 1 and a half month back from CROMA,MALAD. The machine started giving problems from the 1st day itself.
There was water leakage, the clothes did not get dry effectively. We lodged a complain and Samsung representative attended it and repaired the machine he told us it is working fine now but if this...

Dear Sir,
1. I purchased Samsung washing machine model WA78k1 5.8 Kg from Jhansi on 04 dec 2006.
2. In Feb 2010 the same machine stopped working. I gave the complaint to cust care at Jhansi and Technitians came in 2 days. They told me that PCB of the machine needs replacement and it will come within a week.
3. After 1 week I called up cust care but PCB was not received by them. They told me to call up after 1 wk. After...

This complaint is against "an authorized dealer of Samsung India" - SHG Info Systems. 15 days back I purchased a Samsung printer 4300 (S/No. 62218FB2300232) of Rs. 9000/- against cash. He handed over me with printer device but without bill. When I asked for bill then he said that because of power problem bill cannot be generated now but they will courier bill to me within next 2-3 days. And after that 15 days are passed and despite...

today on 09/07/2010 i go buy samsung corbyplus mobile phone (DEEPAK ELECTRONICS JABALPUR)before purchasing i want to knw abut its feature as it usually all customer do, but the person who represent the samsung mobiles phone company having full of attitude an misbehave with me and showin me attitude while dealing. Whn i told to plz talk in a gental way he again shown me attitude,


tht's the reason i brk dealing...

We have complaint for Bed noise? vibration in speakers of SAMSUNG 32" LCD.
It is under warranty. We lodged complaint on Samsung call center on 29th June 2010 and two times remind them. (2nd July and 5th July 2010)

But use less, no body attend our complaint till the date.

So Samsungs India is going very poor and burst in services.

Mukesh Gargh.
Agra...

We are getting shock and toring clothes kindly send the engineer to rectify the problem.

Address Details-
K.Kistaiah
3-65, Nallagandla
Serilingampally
HYD-500019
Opp to Laxmi Vihar main gate Ph-2.
Contact No: [protected]...

I am having samsung's semi auto washing machine( Model- WT-8600). i made a call to samsung customer care Kangra on 30th of june. After that i have received their calls twice, but till now i didnt get it repaired. Interestingly, the problem is very minor. the drain switch of my washing machine has been broken, due to which i cant use it. But for them i dont know, it seems to be a very big problem. These are the standards samsung is maintaining....

I purchased 358 ltrs fromCroma Belapur on11.04.2010.Since we purchased same it is not working properly.It does not Defrost.Its cooling stops.They sent Technician who said "dont keep doors open".We have one more fridge kept in the same room.No body keeps the door open.
Worst part is inspite of repeated no body registers the complaint.
I have looked in to their web site,their is no provison for contact /or complaint.br...

I am facing problem of short battery life with my Samsung GT C5212 ,which I bought on 2nd March 2010 it worked nicely for 2 to 3 months but after wards the same problem of battery drain of even charging it fully .After getting fed up with dis I reported the problem to Samsung Service Centre on 23rd June 2010 they kept it for 10 to 12 days nd returned it to me but without any sufficient improvement in the battery backup I had to return them...

Dear sir,
I purchased my A.C from Maya Traders Bilaspur.they don' t give me any service for the same.in my A.C some manufacturing defect in Indoor unit.i Complaint the dealer but they wont give me any service for the same.
therefore i request you to kindly do the needful for my problem

With Regards
Bhupesh Singh
Bilaspur...

I had complained on 2nd july,2010 at customer care ,Request Number. [protected]for a due service and check up of AC. The service engineer says that compressor is not functioning. Today SIX days have passed and my AC is not working on 7th of JUly after repeated reminders.

Dr s.k.jain
house No---146
Sector--17,
Faridabad-121002.
mobile No.....[protected].

I hope the higher...

Dear Sir,

I have purchased one Washing Machine model no.WT9201 from your dealer M/s Navrang Electronics, Laxmi Nagar, Delhi-110092 on 18/10/2009. From the date of purchase we are facing problems with this Machine approx. ten times your engineer has visited for these problems and twice they have changed the Motor of the spin tub. Now we are facing the problem of electricity leakage and we have lodged a complaint no.[protected]...

I own a Samsung refrigerator SR29EB for past 7 years and is now obviously out of warranty. Yesterday fridge had started developing some issue and stopped making ice. As a loyal samsung customer i immediately called up the customer care and booked the ticket. Living to the motto of 1 hr response 1 day service and 1 visit solution, service engieer visited today morning and diagnosed compressor failure. His recommendation was to change compressor...

There is a flow of current in spintub and washtub during washing the clothes.The machine was purchased on 6-August-2008 and till now it has been repaired 4 times and now the complaint has lodged over telephone on 22-June-2010 vide complaint no.[protected] and on 24-June-2010 again reminded over telephone and the executive answered "The complaint is under process".And now it 6-July-2010 but still now no action has been taken from...