Samsung India Complaints & Reviews

Hi,

I have purchased a Samsung Split AC from Home Town in March end. Now the AC is not working. Its not getting on. I have raised a complaint at Samsung and a technician visited my place and he said that the PCB unit of the AC is not working.

He said that the it does not happen usually and they are currently not having the part. Its now over 7 days and there is no reply frim Samsung.

Samsung Complaint...

Sir, my name is KANAKARAJ,CELL NO.[protected]/[protected]
i have purchased ur mobile SCH-W299,from Reliance web world[guru ragav tele services&marketIng ,No.62A,jeenies road ,saidapet. chennai-15, india, ph no.[protected]/32926885].dated on[protected].but i could not use ur phone as per ur specification given by u.i have given to ur service agent of TECHNOCARE, old no.142,new no.64,Habhipullah road, T.NAGAR,Chennai-17.they have managed...

I bought Innovate I8510 for Rs.22000/- from Hotspot ..The battery backup of the mobile is worst .. Doesn't even work for even 1-2 hour .. now after 3 months it is dead ... doesn't get charged.....

Hello

I bought an AC (Window 105 TON )from samsung in year 2008 this summer there is some cooling problem i called customer service and made a req. to get it checked an engineer visited my place 14/6/2010 and said there is Gas leakage. I said ok get it fixed on 15/5/2010 a per from samsung collected AC from my place and after that i keep on calling samsung people but no one is able to give me the answer wher my AC is i called...

I want to share my worst experience of my new samsung air conditioner, recently i bought a new Split Samsung Air Conditioner model no.AS-185TKA (5 Star) (1.5 ton) of Rs.29,800 from SARGAM Electronics(Authorised Samsung Dealer), 155, Kapil vihar, Pitam pura, Delhi-34 on 01/04/2010 (invoice no.SP-26) and get it installed within one week. It is not COOLING properly since the date of its installation. I called up the customer call centre and...

I purchased samsung corby pro (bt5310) one month back and i have started to face some really ridiculous problems.

1. I am not able to see my contacts stored in SIM card. It shows that I have 200 contacts in memory status but I can't see them.

2. I am not able to surf internet too, as it asks me too install java plugins. When I try installing it through the provided link, I am not able to do so.
br...

since yesterday, the upper apartment of my Samsung refrigerator which is a defrost one, gathers and accumulates ice very fast and makes that part not suitable to store anything.

model no- 0462 RT26M
SERIAL NO- 04624ZAS300202-W

ADDRESS- KABI ROUTRAY
N-3/282, IRC VILLAGE, BHUBANESWAR, ORISSA.
CELL NO- [protected]....

I had purshased one Samsung2onW619 mobile handset on 03/02/2009 for Rs. 14855/-. from Reliance Webstore Ltd., East Patel Nagar, New Delhi. My handset got damaged in June'09 and I had shown it at Samsung Authorised Service Centre at Paharganj - Bharat Communication. The concerned person told me that they had forwarded the request for the parts required for repairs and had given an estimate of Rs.3000 - Rs.3500/- which I had consented...

Hi,

This is to inform you that I bought a New Samsung Refrigrator on 12th May 2010 worth rupees 18000. Now when it was delivered to my address the dealer said that the Samsung Engineer will come for the installation. The engineer came to check and said that your refrigrator will be replaced since you have received a faulty one. And the entire process will take almost 15 days. But it has been 25 days now since i am chasing with...

The Manager,
Customer Service,
Samsung India Electronics Pvt.Ltd.
Kolkata.

Dear Sir,

This has reference to my below mail, but not recd any response frm your side upto now.

Just now I have received a estimate for reparing from your service Centre which is given below
for your ready reference.

I need your immdte response to this case.

Please...

Dear Sir,

This is very disgusting and shameful at your company end that i have launched a complaint having BP No:[protected] on 12/6/2010 that my refrigerator 375L RL-39WBMS is not working( Colling) Properly. My all milk products,vegetables etc are been spoiled.

I call customer care they say part of the Refrigerator is not available and this seems to me very unprofessional statement to me from your company.br...

The drain arrangement provided on the airconditioner is wrong.It has resulted in spending extra money to fit an additional tray to drain out water....

DEAR SIR,

I AM DISCUSS ABT ONE COURIER WHICH HAS DISPATCH BY OUR GHAZIABAD BARNCH TO INDORE BRANCH FORM 18 JUNE'10 BUT TODAY I GOT THIS COURIER, AND I PERSONAL COLLECT THIS AT YOUR COURIER OFFICE. WHEN I CALLED AT YOUR INDORE OFFICE FOR THIS COURIER SO THEY ARE NOT GIVE PROPER RESPONS, AND EVEN I CALLED UP AT LAND LINE NO[protected] SO MADA HOL MY PHONE AND THEN CUT IT

THEN I TALK TO BRANCH MANAGER , SO...

Hi,

Our split AC model no. AST18WJWD XTL went for repair to PRS Sevices, 5, Samipya Flats, opp. Welcome Flats, Urmi- Dinesh Mill Road, Akota, Vadodara- 390020, Ph no.:[protected], 2342488 , an authorized service center of Samsung India Electronics Ltd in Vadodara city, Gujarat. on approx 27th may 2010, after making several calls and follow ups it was installed back on approx 6th June 2010. But the AC was not giving proper...

Dear Sir/Madam,

Finally I am writing this mail after several times repeating in contacting your Customer care.

The numbers which I contacted are

[protected],[protected]

I bought a 1.5 tons split AC by last March 16th 2010, now it has the problem in LED Display and oscillating Flap (not working).

I kept contacting your customer care past one month; complaint request...

Hello
Service Request No [protected]
Transaction No [protected],
I had given my AC for repairs.
The AC was repaired but the servicing center refused to give me a true copy of the work order or any document pertaining to the what repairs were carried out.
Moreover when i spoke to the service center executive he simply refused to acknoledge my valid points and asked me to return the AC.
By that time the...

From: Pravin B. Shah,
5-T, Navpad Society,
Opp. New Vikas Gruh,
Paldi, Ahmedabad -380 007.

[protected]M)

Date: 21st June, 2010


The Chairman,
Samsung India Ltd.,


Dear Sir,

Re: My Samsung split A/c. 1.5 tonne
Model No.AS18EFA / 2009
Unsatisfactory service...

To
Samsung India Electronics Pvt. Ltd.
7th & 8th Floor, IFCI Tower
61, Nehru Place, New Delhi-110019
Fax:[protected]/19

Dear Sirs,

Sub: BP NO.[protected] DATED 20.06.2010
DATE OF PURCHASE: 04.04.2006

I regret to inform you that this is the third time, I am facing same problem with my Samsung Fridge:

Asper your Service Centre compresser...

I PURCHASED A SAMSUNG CDMA DOUS SCH-W259 (A000001E8C2B07 & [protected]) FROM BHAGWATI ELECTRONICS , 135 MUNCIPAL MARKET , KAROL BAGH . NEW DELHI - 110005 ON 19 – JUNE – 2010. I AM HAVING MTNL GSM SIM OF TRUMP SERVICE AND MTNL CDMA GARUDA 1x SIM. WHILE MY GSM CONNECTION IS WORKING FINE BUT FOR MTNL CDMA SIM IS NOT RECEIVING ANY INCOMING CALL WHEREAS OUTGOING CALL IS WORKING.
I COMPLAIN FOR THE SAME AT YOUR TECHINCAL SUPPORT...

sir.
on june 2010 our samsung mobile sgh-l700 stolen we are alredy inform to airtel service center and issu a fresh sim he activate witen 24 hr
so plese bloked the imei no of mobile because no any boddy use our mobile

his imei no - [protected]
i[censored]se other sim plese inform in our next mobile no. [protected] or our mail add.
[protected]@gmail.com...