Samsung India Complaints & Reviews

My samsung mobile phone was not getting charged so I had deposited my mobile in the samsung service center for repairing. they told me they will have to replace the motherboard, so I deposited it there on 24th May, 2010 at 'Tele Care, Samsung Authorised Service Center, Civel Lines Allahabad' and the concerned person was some Mr. Harpreet. My complaint ID was WA[protected]. They kept my mobile for 22 days and then said that please...

Dear Sir,
My Name is G.V.V Prasad. I am a Business man. I have purchased 4 AC’s with 1.5 ton capacity on dated 02/06/10 on behalf of Sri Lakshmi Sainath Plaza, Payakaraopeta, and Vishakapatnam Dist.
But One is not working at all from 08/06/10. I have lodged a Complaint on 09/06/10. My Complaint Number is: [protected].
But until now I haven’t received any service from your company executive. My Anguish is towards...

R/SIR
I SUBMITTED MY L700/ 3G SAMSUNG MOBILE HANDSET FOR THE REPAIR.
SIR I PUT OFF THE MOBILE FOR THE CHARGING ,AFTER SOME TIME IT WOULD NOT TURN ON .
I WENT TO THE CYBERNETICS WHICH IS THE AUTHORIZED SERVICE CENTER ON THE INTERNET . THEY ASK TO LEAVE THE MOBILE FOR A DAY,IN THE EVENING ,HE TOLD ME THE PVR IS BURNT , THIS PART WILL COME FROM THE INDORE VIA COURIER IN TWO DAYS OK, BUT THEN TILL DATE I AM WAITING...

This is with regards to my mobile handset Samsung Corby SCH-F339, CDMA. Two unsupported files named Dev Icon get created on its own. Can you let me know the reason for the same & the precaution for the same? Also, please let me know if it is a virus....

the samsung lcdtv was booked thru an online website cafegadgets.com on may 13 by my brother who stay in southafrica as a gift worth 40,409/-.the tv was dispatched on may20 from gurgoan,haryana to dibrugarh,assam.it reached on may28.but when we switch on the tv the screen inside found totally cracked.from outside the look was very good.
we informed the same to cafegadgets,tata aig(insurance policy),samsung.the cafegadgets took till...

POOR CUSTOMER SUPPORT SERVICE


1. I had purchased Samsung LCD TV 26” model no. LA 26B450 component Sl no. 12563IKS 600101 N on 30 Jun 09.
2. The TV was working fine till Jan 10 and thereafter it developed some problem. On several occasions when I tried to switch it ‘on’, it never switched ‘on’. I initially thought this problem might be due to old battery in the remote and got the remote controller...

Dear Sir/Madame,
I brought samsung washing machine model WA-78K1/LTL on 04-03-07.
A month ago we faced some problem regarding tub in the machine as it was making noise and a crack was visible. After complaining to call centre a engineer came and asked us to change tub for which we agreed. As per him, it wud be available in next 2-3 days. Since than we have been constantly calling call cantre, all in futile. A week ago we got...

Model No. PS50B450
Service Complaint No. [protected]
Logged in Bangalore, India

I am deeply disappointed by the quality of this high-end plasma tv, and disgusted with Samsung's poor service standards and customer focus.

I recently (January 2010), bought a 50" plasma tv from Samsung. It is PS50B450 model, and the sales guy insisted its a hotselling model.
In 3 months, some circuit...

I had purchased Samsung Air Condtioner Model No. 18wka from M/s Samsung Exclusive, Roop Nagar, Delhi -110 007 on 27.07.2007. Since installation, the A.C.was giving problem. No. of times complaints were made even the Technician charged the visiting charges but the problem is still exist. Now the Compressor is giving problem . mThough the machine was taken out by ur service centre and put it back on 07.04.2010 but compressor is not cooling...

respected sir,
i have a sumsung mobile model code s3500i.i purchased this mobile on date[protected]..after completion of 1 month i m facing so many problems in this handset and was also giving in service station and they told me that the handset having a software problem..after again a few days when a service station return me my handset and they again told me this time you will not face any such a problems but...

I HAVE LOST MY MOBILE PHONE (CORBY PLUS,GT-B3410).ON THE DATE OF 12 JUN.MY IMEI NO -[protected].TAKE NECESSARY ACTION TO MAKE THE HANDSET USELESS.IF NECESSARY PLZ CONTACT ME -[protected].
MY NAME IS-PRANJAL KALITA...

Dear Sir,

I bought a Samsung 1.5 ton Split A/C-18 NB with Everest Stablizer on 28.02.2009 at SRI KUMARAN & CO, 37-C Velachery Main Road, Vijayanagar, Chennai-42.
.
Since water was leaking and A/C was slow and some times switched off automatically, we have on 04.06.10 made a complaint to you. You have registered our complaint and gave Complaint registered no. BP No.[protected]. After 2 days one engineer visited...

A complaint on the malfunctioning of Samsung Monitor Syncmaster 740 N was lodged with Samsung Service Centre oon 10.06.10 evening. I was assured that the complaint would be attended to on the following day before 2030 Hrs and that a Samsung Service Engineer would call, fix an appointment and visit to examine the monitor and rectify the malfunction.
At the time of writing ( 2000 Hrs, 11.06.2010 ) nobody has called.
When I called...

Dear Sir,


I have purchased a samsung refrigerator on 17.03.10. When i called
samsung support person for demonstration and unpacking of
refrigerator, it was found damaged. The Model no and serial no are as follows:

Model No : RT26ZBPS1/XTL
Serial No : 04604ZASB00581M

When i contacted samsung person, they told refrigerator will be replaced with in one week but it has...

Dear Sir
My samsung BP no is [protected]. I made a complain on[protected] of NO COOLING of my AC at 915hrs with a presumption that they will attend my complain early. I got a call from service centre at 5 O' clock in the evening that one engineer will visit on[protected]. When I asked why on 08th, why not on 07th, then the guy agreed to come on 07th June'2010. Service engineer visited my house on 07th at 10AM and he told...

I have given my Samsung Corby 3G Model GT-M5650 to Bangalore BTN Layout samsung service center on 03/06/10 due to just head phone jack problem, and technician said she will inform once it get sorted, but she has not informed,i went continuously for three days but they are saying some of reason to give it back that they have a server problem that these things they are saying..........
I am really un happy with the SAMSUNG service,...

dear sir/madam
I purchased a samsung microwave(solo) in Jan 2008. for last few months the epoxy paint inside the microwave is peeling off and the interiors are getting rusted. I find it very unhygienic to cook/reheat the food in it. i always apprehend that paint may fall off in the food.
the product is out of warranty period but i am surprised at the quality of the product samsung is manufacturing and I wonder how it be repainted...

I had very recently purchased ( 3 weeks ago) a Samsung Refrigerator from Croma, Indiranagar. Croma has charged Rs.600 more for warrange that could provide free service, repair and component replacement for an year or so.

But at the time of product delivery one of the foot of the fridge got slightly lilted infact broken. From that day till now have made en number for complaints to Samsung and Croma still problem is not resolved....

I was big fan of Samsung product. i had an A.C. and Washing M/C of Samsung. Both the product had numerous problems in last 5 years. I purchased Fully AutomaticC Washing M/C IN YEAR 2008 and after, one year one month its IC was damaged and I had to buy new IC and got it installed from your service centre Ghaziabad. Similarly, I purchased AC Silver nano in years 2005, and in the warranty year itself, its Thermostate and front touch screen damaged...

Vegetables when stored inside is getting wet and then gets spoilt. This is happening for the last 15 days. We had purchased this refrigerator in Oct 2009....