Samsung India Complaints & Reviews

MY FRIDGE SR37WG2 IS NOT COOLING IN THE BOTTOM DOOR FRIDGE SECTION AND I COMPLAINED THRU YOUR HELPLINE TOLL FREE NO. I WAS GIVEN BP NO. [protected] AND YOUR SERVICE AGENT HI-TECH SOLUTIONS CAME AND CHANGED NEW TIMER AND A SENSOR.IT STILL DID NOT WORK AND THEY TOOK IT TO THEIR WORKSHOP AND BROUGHT IT BACK IN 3 DAYS SAYING IT IS WORKING. BUT STILL THE FRIDGE IS NOT COOLING. I'VE SPENT ALREADY 2000 RUPEES ON IT AND STILL YOUR INCOMPETENT...

I bought one 1.5. ton AC from M/s Ratna Cool Homes Ltd.,, Pondy bazar, Chennai. MRP Price mentioned on the carton 15790/- they charged me 15990/- plus for stabiliser extra and installation extra. when i enquired they say they have discounted stabiliser price and added it up in the a/c price. normally we get cash discount from mrp price. i sent a complaint to samsung india. they simply forwarded it to their regional office at chennai....

Hello,

I would like to lodge a complaint towards a service request on a purchase Samsung HTX-30 (Home Theater System).

To give a background – I purchased it on 15th August, 2008. A month back the DVD drive started giving trouble. It wouldn’t shut/open properly and Images get stuck on video.

Now, two weeks back took it to the Samsung Service Centre at BTM Layout road in Bangalore.
br...

My plasma television was collected from my address for the solution of my complain on 07.05.2010 and was delivered back to me on 10.05.2010.
Yet the said problem is not resolved still my plasma television problem is continued, when it remains on for 2 to 3 hours screen gets off and sound remain on, then I have to turn of the plasma TV for half an hour to get it back proper.
I have visited your service station on 12.05.2010...

I BOUGHT A/C LAST MONTH 24TH AND 1 DAY IT WORKED AND AFTER THAT IT DIDNT SO WE CALLED THE CUSTOMER CARE PERSONEL AND THEY SENT ONE STAFF AND HE TOLD US THAT THE COMPRESSOR IS NOT WORKING SO THEY WILL REPLACE IT AND AFTER 6 DAYS HE CAME AND FIXED WITH NEW COMPRESSOR AND IN IGHT IT WORKED AND AFTER THAT NEXT DAY AGAIN SAME PROBLEM SO WE CALLED THE PERSON AND HE CAME AFTER 3 DAYS AND TOLD US THAT THERE IS GAS LEAK AND HE NEED TO REFILL IT SO...

Dear Sir/Madam,
I m Senthil velan.
I have Bought the Samsung Guru 2125 Mobile Phone.GT - E2120B two months ago.
I have 3 issues.
1.) The Message Inbox does not properly shows the name of the Sender.
(even It is stored in Phone Memory)
2.) The Key Event for the Media Player is too Slow.It takes unreasonable time to Play/Pause the Songs
(even songs are very less in Number )
3.) In most...

we purchansed split 1.5 ton Ac on 16 march 2010 in Rathna cools pvt ltd,
PROBLEM : Digital display problem found on 2nd may 2010 about this problem already complaint on 7th may 2010 to this no: 32561110, they told ok we will send the service person in another 2 working days but still nobody attend the fault

PLS taken action as soon as possible

regards
suresh.M
[protected]...

Drawing your attention to the most harrowing experience from the service centres employed by one of the world’s largest conglomerate called SAMSUNG.

Our Samsung AWT18QBHDA aircon which worked well for 5 years recently started complaining. Focus on the 24 hour customer service tall claims from Samsung’s customer care support in India, quite naturally assumed that the AC will be fixed within no time.

A complaint...

i purchased a samsung projection tv 54 inches about 5 yeras ago and since it purchase i have not received a day of good service or performance of the product. now as i complained to their service through their customer care they have come up with the idea that the parts is not available and is also not going to be available in future as well and hence should forget about it it and feel it as junk which i am feeling since i bought...

I have purchased 3 A/C's & 1 home theater for my office and home, out of which one A/C (1 Ton) fan swing is defective and remote display is defective. Purchased from Vijay Sales, Hadapsar, Pune. Twice I have called up the show room and seeked help as it was just day 3 from the date of purchase, no positive response given. Hence I have visited the show room with my greviances but in vain, service assured but no support extended till...

I purchased Samsung Mobile Star 3G-5603in Poorvika Mobiles Private LTD., Avadi, Chennai-54 on 25.12.2009. Of-late the battery charging not standing after using less than 10 incoming/ outgoing calls in a day and switched off within 8 hours. I handed over the handset with battery to the "COVERAGE", an authorised Samsung Service Centre, Porur, Chennai - 116 on 27.4.2010. Even after spending 18 days I am not able to get me mobile after...

P.Arumugam, Soundaram illam, Middle Street, Thiruppathur. Mobile:[protected], [protected].
I have purchased a new Samsung 1tonne AC, Model:AS122NGDNSTL from "Kumaran Tv Center (NEXT)", no;267, Sekkalai Road, Karaikudi, Tamilnadu. Ph:[protected]. vide bill No:3614 Dt:02/04/2010.

I regret to inform, though the installation of the AC unit was delayed, the installations of the service people from the dealer...

Hi All,

I have new Samsung SCH-B519 CDMA.

I have facing the problem is mobile restart when i open call logs.

I have 1 GB memory card inserted (50% full)

Please help me on this error....

I have recently purchased and samsung Airconditoner 1.5 Tom split. With in 3 months the A/c got repaired 2 time and i have to wait for a week time to get the service guys

It is very frustrating the way the Cusotmer Service Center guys respond and the manner in which we have to chase them to get their attention

Is there anyway we can return this and get our money back.
Whom do we have to contact for this?br...

My cousin Dr Abhay Kumar Pandey / Dr. Rajni Kant Pandey has bought SAMSUNG A.C. in Dumroan, Buxar, Bihar and some problems cropped up related with the cooling. As this is still in warranty period, he had contacted Samsung Service Centre regarding the complaint several times and the complaint number is [protected], but no action has been taken till now. They keep on telling that the service representative will come next day but never turn back....

sir,
we have purchased an a/c in january of samsung 1.5 tonne for which the service wii be done in every three months but the company fail to make it so we made a request in toll no. of samsung[protected] and they gave the reference no.[protected] dated.07/05/2010 for further reference.for past ten days daily i am making call but no proper response from the service center.kindly take the necessary action.
thanking...

have bought a Samsung GT - B5722 model before 10 days. And found some issues in it.
They are as below
1. The applications (like NGPAY ,atom mobile application and Gmail mobile application) do not coonect through the GPRS. However from the browser it connects properly and functions well.
2. The headset behavior is inconsistence.
3. Once you listen the songs through the Music Player on Speaker phone on mode , the...

Sir,
I have given my Samsung Guru145 to the service center at Dhayri Phata, Pune about 3 weeks ago on the 24th April'10 to change the speaker.

By mistake I left my Idea sim card no [protected] in the phone. The propritor did not give me a reciept- he asked me to pick up the phone in the evening- 24th April'10- when I visited the shop he informed that the phone was not ready as he had to get the part. I have...

I bought this refrigerator on 11/09/2009 from Naveen Electrotech Pvt. Ltd., Model Town II Stop. I am so disappointed in its performance. The series of faults started within a month of purchase.

At first the cooling in the lower compartment was brought to a sudden halt which was just in the first month of the purchase.The first complaint was lodged on 3/10/2009 for which the Samsung representative suggested keeping the door...

hi i am babu
i given my mobile s8003 for service because the touch keypad is not working properly, so i given for service in kanandasan nagar samsung service center.they never give me proper service.they took vey long time to return my mobile then the proble, is solved.but the new problem is arraised that the mobile panal is not perfectly and not properly assembled and lot of dust and pinger orints in the display.br...