Samsung India Complaints & Reviews

I placed an order for samsung galaxy f42 5g phone through their online store on 23 October 2021 and by mistake I placed for two, so I cancelled one on the same day, I got a mail stating that your money would be refunded with in 7 to 10 days. But still now, that is 12 November 2021 I didn't receive my refund.i contacted their customer service several times and even mailed them, but went in vain.
Order I'd: [protected]
Name:...

I bought a Samsung mobile (M32) just two weeks ago. But i am facing an issue with screen since last 4 days. So i visited Qdigi authorised samsung service center located at Noida sector 3. The service center didn't have spare parts for their customers to provide services with an immediate effect. So they checked my mobile and asked me to go home and told me that they will call in a day or two when the spare screen will be available for replacement....

I have purchased my samsung s21 plus 5g from Al anees Qatar on 01.04.2021.I am currently in Pathanamthitta, Kerala, India on a long vacation.My phone display is not turning on and tried many solutions like force restart, charging etc.But the phone display couldn't start. I went to the service centre in India and they told me to change the display for 12, 000 INR.I told them that this phone is under warranty.But they are not accepting it.Then...

Within one month of Samsung TV installation I noticed mild cloudy patches at screen corners which is generally not visible while playing video or in shutdown mode and only visible with full white background.
Raised this case with Samsung stating that " accumulation of dust within 1 month of purchase is technically not realistic since the screen of this product was already tainted and dusty before purchase, I was conned by the samsung...

I have cancelled my order with Bajaj market worth Rs 21999 and ordered new phone from Samsung shop worth Rs 23999. They have sent me the cancelled order which I thought has been sent by Samsung Shop and received it (since the outer cover of mobile box, date of delivery and delivery service company were almost same). After then when I realized that I have received the cancelled product worth(rs21999), I connected to Bajaj and they told that...

Just two months back we bought the refrigerator and it got burnt on 15th Oct from the backside and I have raised a complaint about my refrigerator with registered mobile number [protected]/[protected] and name is Nageswara Reddy( my father). So many times I called customer care and the support team was not responding properly and not providing the details about the ticket. Everyday support team is telling the same repeated answer like you will...

We have been chasing your service support LED TV team and not receiving any support.
our LED is none functional and need repair ( Power card replacement)

appreciate your quick support...

Had placed order for samsung mobile M12 on 30th October but still struggling to get refund pathetic customer service . Called 100's of times to get refund but still not received. . Fraud company is samsung. Refund is still not innitiated...

I had placed order for samsung mobile M12 on 30th October but still struggling to get refund pathetic customer service . Called 100's of times to get refund but still not received. . Fraud company is samsung...

In continuation of previous complaint...

Have ordered a samsung fold z fold 2 on 26 october with which a samsung galaxy watch 3 bluetooth was given free to me when i paid the bill then it was shown that watch will be comming seperately and will be delivered on 4 nov the phone was delivered on 30 oct .
But the said watch has not been delivered till today also . This is my 8 complaint with complaint no 31509476. Every time their lame excuse is we have forwarded their complaint...

Hi,

I purchased a Samsung Galaxy M30s phone about 1.5 years back, on 10th Aug 2020 . After a recent OS update (security patch update), my phone started freezing and auto-restarting every few minutes. On looking up the internet, I was shocked to see, that a large number of people were facing the exact same issue, and all the failures were attributed to the same motherboard (Exynos 9611). This has been reported by reputable...

I had purchased a samsung Galaxy A52 8GB mobile from a offline store at Patna on 18.06.2021. It was promised a cashback of Rs1500 if purchased with HDFC Credit card within 90days. But 5 months has been elapsed, no cashback received. It was clearly mentioned in the HDFC swapping receipt. Therefore i request HDFC and Samsung to resolve my case and remit cashback of Rs1500....

Not working...

Hi,
I purchased an M21 last year and I was satisfied with the product. Its warranty period just expired 2 months back. I have done an update. After the update, it reboots and froze on the boot screen. When consulting the service center they told its hardware damage. Need to change Motherboard.

Why I should pay 7-8k for new Motherboard.

Who is responsible if Hardware is damaged due to glitch in Samsung...

1 year before I bought Samsung m21. I am facing restart issues from the last month. Exactly after warranty completion I am facing this. I have tried many solutions provided in the internet, even I have tried the solution given by the Samsung online support.

But no use. Now the phone is not in a working condition. Samsung service center is asking 8000 rs for motherboard issue. I found many of the Samsung M and A series users...

Friday 5-11-21 I got my refrigerator.
Refrigerator is damaged on back side of the refrigerator .
I kindly request you to take action against in this matter .
The refrigerator I purchased I have to gift this refrigerator in wedding
So please take action against in this matter as soon as possible.
Mohammed Zakir Hossain...

I bought Samsung Frame TV 43' on 2nd Nov, though the service request was raised for its installation, the installer from SAMSUNG Authorized Service Center who visited, was not able to wall mount the TV, since the wall mount brackets were not provided with the TV.

Even the Installer was not having the required brackets.

Multiple calls were made to Samsung Customer support, they transfer my calls between departments...

First Name : RAVI
Last Name : MANDANI
Email Id :[protected]@gmail.com
Contact Number : [protected]
Request type : Complaint of samsung Service.
Product Model Number :UA40K5000ARLXL, UA40K5000AR
LXL-PANEL -
Product Serial number :Sno.
0a913pbk500753

I bought a TV as mentioned above model no and Sr no. on last November 2020.
It's not being 1 year also and USB stop...

Hi,
I lodged a complaint to samsung customer care and a technician came and told to replace a fuse and charged me ₹6000/- including service charges and tax and orally gave warranty for two years, despite me insisting for invoice he told will get it tomorrow but until date i have not received and he is not attending my calls. He told to pay by cash or gpay. Now the same problem exists on compressor not working. What kind of technicians...