Samsung India Complaints & Reviews

Dear Sir,

By mistake I had procured Samsung M3510 on 31/05/09, but there were problems in the set from day one ,it was sent to your Service centre in Noida GNH telecom on 8/06/09, they claimed it has been rectified ,but actually it was not, then again it was sent to your same service centre on 11/09/09 .I asked for the refund of my money but I am running from pillar to post for the same .I was promised by several officials...

I purchased a samsung mobile S 8003 model on last dec 17/ 2009 in tanzania .last week 2/01/2010 no network coverage so ,i given to samsung service centre in trichy vishnu service centre in trichy tamilnadu india .today 7/01/2010 at 10 am i called to service centre regarding my mobile problem they are saying here cant repair . because they dont have software .they are telling you go and get software where you puchase from that country .then...

Dear Sir

I have bought Samsung Corby Txt in the 2nd Week of Dec'09. Since then the battery of the handset would get discharged in maximum 16-18 hrs, when I gave the handset for checking in their authorised Service Center in Rani Bagh,Delhi, after 2 days they said that there is problem with its Mother Board an they would need to replace it , and when I told them that I need the Handset to be replaced as it is the main component...

My mobile got stolen and the model is SGH-F270 and I want this to be tracked. Serial number is IMEI [protected]. Kindly help me in tracing my mobile...

Hi,
I have a serious service related issue about your service on washing machines. I have purchased a front load washing machine (Model #: WF8550NHW) in the month of August or September. By Jan 1, 2010 we had shifted to our new apartment in the same building but a different floor. Following are the sequence of events that had happened till today.

1. We had raised a request with Samsung Service Centre to help us shift...

I bought Samsung mobile SGH L 700 on 27.07.2009. It lost its display on 10.11.09. I handed over to the nearby Authorized service centre. Vishnu Electronics, Pattabiram st, Thillai nagar, Trichy. Service engineer replied to deliver the mobile within a week. whenever I queried they answer that the mobile would be returned with in a week and the parts not available. they told to deliver mobile on 6.1.10. But when i queried today they reply that...

I purchased Samsung Double Door Refridgerator from METRO, yeshwanthpur Bangalore. And now there is some problem with the Refridgerator. Freezer is working but in the down compartment there is no cooling. Yesterday I called up SAMSUNG customer care on[protected] and requested one of the Service Engineers be sent. The customer care has replied that it will be resolveed with in 24 hours but not yet done. Each time I call up they reply that...

Dear sir

My complaint has been registered wit BP No. [protected].

I would like to submit that my micro-oven was not working. Everything was functioning properly, ie. starting from swithching on to rotation of the table. But it was not being able to heat. The complaint was registered on 18.12.2009.

A mechanic turned up on 22.12.2009. But when he switched on the micro-oven, smoke appeared. He told...

I HAVE SAMSUNG WASHING MACHINE P1053
I AM STRUGGLING TO GET MY MACHINE REPAIRED . THE DRAIN PUMP ASSEMBLY IS REQUIRED TO BE REPLACED . AS PER TECHNICIAN IT IS NOT AVAILABLE. IN FACT AS PER HIM MODEL IS DISCONTINUED . NOW THE DRAIN PUMP/ MOTOR IS ALSO NOT IN STOCK. THIS IS VERY DEPRESSING. I WENT FOR SAMSUNG ONLY BECAUSE OF BACKUP SERVICES . IT SEEMS NOW THAT MERELY IN 3 YEARS THE MACHINE IS GONE USELESS.

IS THERE...

Hello,

My name is Hitesh Shah and am a resident of Chembur, Mumbai. I had purchased a Samsung Guru E1410 mobile for myself on 22.08.2009 from The Mobile Store, Ghatkopar, Mumbai. The IMEI number of the mobile is [protected].

I have been facing a problem of very poor and pathetic network connectivity on my handset. I had approached your Service Centre at Jameson Telecom Services, Rajashree Plaza, Unit No....

Dear Sir

I have purchased Samsung Mobile Model SGH j150 at local dealer
Varalaxmi Enterprises On 9.5.09.

after using hardly 3 months I have faced the problem being hand set
hanging when I approached a local service centre He kept a mobile
with him nearly one & half month afterwords he told me that there is
a problem with motherboard we have to get it from HO. After repeated...

Hi,

I have a samsung star and its touch screen stops working. I took the phone to the Customer service center they kept the phone for 3 days and then they returned. Touch screen was still not working. So I took the phone again they told me that I was using a MicroSD HC card which is not supported by the phone(Which I later confirmed that it is supported.). Then I used the phone without memory card but touch screen was still...

Dear Sir,

I purchased DVD from SAMSUNG INIDIA model no. DVD-P4600/XTL with Serial No. 92636CBP100006H for Rs 2400/- last 2 Years ago and it is not working due to failure of its lens to read CDs DVDs. Then I handed over it to nearest service centre of SAMSUNG in Karimnagar of A.P. on dated[protected] for repair.

The Service Center of SAMSUNG, Karimnagar said that, the lence and other parts are not supplied of...

Sorry the date in my previous complain I did not mention so I am sending once again.

I lost my mobile having IEMI number: [protected]. I lost it today (02.01.2010 )around 1.10 pm. My phone number is [protected]. Kindly help me out in tracing my mobile. I want to track and punish the culprit. I shall be very grateful to you if yu help me search my mobile and thus catch and get the culprit punished....

Dear Sir / Madam,
I Sibasis Patra, bought a samsung phone GT-S8003(samsung JET) on 29.11.2009 i had some major problem with the phone(display turned blue), so, i submitted my phone on Samsung Service Center on 22.12.2009 (SPRIMON TECHNOLOGIES,PLOT NO-100,SAHEED NAGAR,BHUBNESWAR,ORISSA) it was told that my phone will be repaired with in 7 days but now it has been near about 2 WEEKS but i have not got my phone back.i have visited this...

My dvd writer or ROm is not recognising empty DVDs.They are being shown as full.May i know the reason?Is this the fault of hardware?...

Sir/Madam,

1. I bought Samsung mobile phone model SCH-W299 from your dealer m/s. Digital World, Sardarpura, Jodhpur for my personal use on 08.07.2009.

2. There were lot of Chinese models available in the shop which would have costed me only 1/6th of the price what i had paid for the above said handset.

3. One fine morning the handset became unservicable.

4. The hand set was sent...

Complaint against Mr. Anish Owner of Gems Electronics, Near sarvesh Hall, Dombivali East. Dist: Thane, Pin 421201,mobile no. [protected].

Inspite of making full one time payment for the combo offer of LED Six series 40 inches+ 22 inches LCD, only LED 40 inches was delivered after continuous follow up of 20 days. And LCD of 22 inches is still not delivered after 3 months. every day he gives excuses that he will give in 2 to 3...

To,
The Officer IN- Charge

Subject: Mobile Handset lost

Reference: - GDER No.- 1491, Baguiati Police Station,Dist- North 24 Parganas Kolkata- 700 059. Dated – 21/12/2009

Dear Sir,

This is to inform you that the above is the reference of my lost handset. I also had mobile tracker activated in my cell (Samsung Guru 1100, IMEI - "[protected]")...

I have purchased a samsung microwave from XCITE,pune and till date the starter kit is not delivered to me.Moreover when i am asking them regarding the same they are saying it will take another weeks time for the same as samung is not delivering starter kits to the same.they should have told me the same when i was purchasing the product but just to sell the product nobody has given me this information at that time.If this is the quality of...