Claimed

Samsung India Complaints & Reviews

3.1
Last updated Apr 23, 2024
Complaints 18886
Resolved
11172
Unresolved
7714
Quick Links
Statistics
Share
Contacts

File a complaint to Samsung India

Having problems with Samsung India?

File a complaint and get it resolved by Samsung India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Samsung India
Customer Service Contacts

Samsung India Phone Numbers

Toll free
1800 3000 8282
1416
545
1800 266 8282
334
220
Phone
+91 89 3993 9899
644
318
+91 12 4488 2122
397
197
+91 98 3502 2547
326
206

View more phone numbers

Samsung India Website

Samsung India Head Office Address

2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 875

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
DR. JYOTIRMOY SAIKIA
from Guwahati, Assam
Report
Copy

Worst after sales service

I am having a harrowing time . . My washing machine broke down nearly 1 month back I had lodged a complaint on 12.01 10.vide complaint no [protected] After 3 days a person from Samsung came , examined the machine and said that he will return with a replacement of the panel that was damaged Thereafter we again reminded them 2 days later and again 2 days later.We were always assured that someone will turn up the very same day .But nobody...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dr.umasheth
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor after-sales service

The Circuit Board of my microwave oven was taken on 18-01-10 for repair by an engineer from their authorised service centre Abhinav Enterprises. I received a call from Abhinav on 25-01-10 that the part was ready. As I was not in Bombay then I called Abhinav on the 27th and they promised to send their engineer on the 28th at noon. when the engineer did not come I contacted Samsung on their toll-free number. The response was routine: "someone...
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
T
Tham Mun Kin
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor and inefficient service/support

Send in a monitor Model LS23CMZKFV/XM to repair on December 30, 2009. Make numerous phone calls to find out status but every time the reason given were NO PARTS. Its already one month now and yet no confirmation as to when the repair could be done. Please refer to Service Request No.162949 Job No. [protected] dated 30/12/09.

Samsung being a such a big global company is not giving good and fast service and not even able to commit...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kiran Kumar Goud N
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TV monitor problem

I bought Samsung LCD TV on 15 October 2009. There is one year manufacturer warranty for this product. I have raised complaint with Samsung on 29 Dec 2009, complaint id is [protected]. I have called Samsung support so many times, but no use. Every time they are saying they will come and fix the problem in couple of days. No one has come to fix the problem till now....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mahesh satghare
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

configure wifi settings

the wifi settings for s5233w is very complicated. I am not able to coonect through wifi send me settings how to configure wifi settings on mail....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
BROJO BONDHU SAHU
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

water pump not working

It is to inform you that, I have booked a complaint at Samsung Complaint Centre for Washing Machine not working on Dt.[protected] vide complaint No: [protected]. After that the service person attended to the complaint and he says that pump defect to the machine, and it will be replaced one or two days. But so far no body can attend the complaint and not contact to me for what is the status of the complaint. In this view it is requested you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shilpa
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EZONE-RAJAJINAGAR BRANCH-FAULTY MACHINE DELIVERED-NOT YET REPLACED

dear public,

this is warning from a dis-staisfied customer of Ezone- rajajinagar branch, i had purchased a SAMSUNG WASHING MACHINE from this so-called electronic world store, but when the machine was delivered to my house it was a faulty piece which had a huge dent in the back and when i complained to the store manager VIVEK ph number: [protected], he had promised me of replacing the same which is not till date. for purchasing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shardha raninga
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Pathetic After Sales Service

I had purchased a front loading fully automatic washing machine in Bangalore. Later, I had to relocate to different area in Bangalore. So i called the customer care and requested for the service person to come and uninstall the washing machine, i was told by a sms confirmation that the person will come and uninstall the washing machine the next day. Sadly, no body turned up for the un-installation. When i called and spoke to Mr Shanmuga...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunil Waghule
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Strip problem

Dear Sir,

I have purchased S3500 mobile about 7 months back.From last one month my mobile is automatically getting switch off - on.I have registered complaint in service center at Thane - Nuapada ( Maharashtra), but I am not getting proper response / commitment from them. Whenever I called them, they are just giving the new dates.

Look forward to receive your prompt response

With best regards...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mahendra Kashyap
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service Samsung Repairing Centre

poor service
I purchased samsung j150 mobile on 16/01/09 and in Dec'09 it gets automatically switch-off after every 15 Min. I Submit my Set on my nearest service centre S.R.Comunication, Shop 1&2, Deewan Chandra Complex, Tulsidas Marg , Chowk, Lucknow dated 07.01.2010 and they commited to back it to me 16.01.2010 but this is my last waranty period date now this is over & now they are saying that they are not having its...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
KRISHNA MOHAN JHA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REPLACEMENT OF DEFECTIVE LCD TV

REMINDER -2
To
THE I/C CUSTOMER CARE
SAMSUNG INDIA LTD.
INDIA.

Sub: - REPLACEMENT OF FAULTY 40” LCD TV. PURCHASED IN THE
NAME OF ONGC,MUM ( A/C K M JHA )

Sir,

I HAVE PURCHASED ONE SAMSUNG 40” LCD TV IN THE ACCOUNT OF ONGC,MUM ( A/C K M JHA ) MODEL …40B530P7(1).. VIDE INVOICE NO …5565.. DATED …20.12.2009... THOUGH M/S ARCEE ELECTRONICS LTD,...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vinod kr.tripathi
from Kolkata, West Bengal
Report
Copy

ignorance in services

महोदय,
मैंने उक्त फोन को ०३.१२.२००९ को बीजक संख्या ४८/ २३६८ HOTSPOT(SPIICE RETAIL LTD)17.BLOCK-59,NEAR ROHTAK ROAD,NEW DELHI से ख़रीदा था.दस दिन बाद ही फ़ोन बंद हो गया पहले तो इसे फरीदाबाद के सर्विस सेण्टर पर दिया...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PAWAN TULI
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VIDEO NOT WORKING and NETWORK PROBLEM

Dear sir

My Name is pawan tuli bhopal (m.p)..I brought a sansung mobile from a mobile shop ASHA COLLECTION BHPAL (M.P) model no. SCH-W299 (DUAL STAND BY)date[protected]..IMEI NO>[protected] and S/No.A0000017FFD3D9.. i faced so many probelom in mobile set,

1 Video not supported(For tis probelom many time i tack mr roit (company employee) but no action has been taken.
2 Network problem
...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
BKNath
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received Festival Offer/Gift of Dinner Set

Hello,
I have bought a Samsung Microwave Oven (Model No.-CE1031LFB) on 2nd Oct 2009 from M/S Hari Plaza, Vaishali, Ghaziabad having a Festival Offer/Gift of Dinner Set. While the transaction was made Retailer committed the delivery of the Gift would be within a week or so, after so many follow-ups they communicated that they are yet to receive the Gift from Distributor. Suddenly, in the month of Dec 2009 they have given the contact...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rishabh.capoor
from Bengaluru, Karnataka
Report
Copy

faulty handset and bad service of service center

I would like to inform u that I had taken a Samsung mobile phone the details are given below-

Model - Samsung B2100
Date of purchase - 17/10/09
Cost - Rs 4469.01
Number. - [protected]
Name of store - The mobile store, aliganj , lucknow


After taking this phone I had used it for some time around...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
G YUGANDHAR REDDY
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

THEFT OF MOBILE

I am G Yugandhar Reddy, while i travelling in shared Auto near to my office i.e, Road No3,Banjara Hills,Hyderabad,Andhra Pradesh my mobile Samsung S5233 Black colour mobile thefted by some body.

Please help me, it is very new bought in oct09 only.

Here is I am giving the following details.


Name: G Yugandhar Reddy

Address: Flat no 401, Dawarka Nivas,6-3-662/6, Jaffer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PANDIAN C.
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT INSTALLED SO FAR

I have booked a Samsung LCD TV 40 inches at Jeyam & Co., Perambur, Chennai on 1.1.2010. But the same was delivered only on 23.1.2010 after 23 days. They have also assured that SUN DTH service will also be given at the time of delivery. But they have not even installed the same till date.

While I enquired for the long and inordinate delay, I was informed that the LCD TV, wall mount hanging clips and SUN DTH are...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
T V Padmanabhan
from Chennai, Tamil Nadu
Report
Copy

Flat panel become unserviceable with in 15 months of purchase

I have purchased samsung plasma tv on 18.08.2008. Within one year four months iit has developed a thin invisible red line vertically in the screen which is not visible for normal eyes in chennai. I called samsung mechanic and he told that panel is having manufacturing defect and to replace it. Because of expiry of warranty I have to pay 26000/=. But they will give a discount of 10000/= after getting approval from their head wuarters. But...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suhas s.dingankar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not connecting to pc via pc suit

my mobile is not getting connect with pc via pc suit . please give me suggestions...
Helpful
Be the first one to find this review helpful
Found this helpful?
37 Comments
Report
Copy
B
Bikram Vaseer
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mother board replacement not done for past 2 months - In warranty

Sir, i had bought a B-520 Samsung Mobile from Mumbai in the month of FEB 2009..... The handset causing problems in July 2009 wherein the software got corrupt. I took it to a service center in Borivali who reinstalled the software and the phone started working.
Again in Nov 2009 i got the same problem and took it once again to the service center.... this time they said that as it is happening regularly, they would have to replce the...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy