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Samsung India Complaints & Reviews

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Last updated May 30, 2024
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Samsung India reviews & complaints page 882

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A
ALLAUDDIN BARBARA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash Back off Rs.250 Not Received

Dear Sir,
I have Purchased one Mobile set under the scheme of assure Rs.200 cash back voucher on dated 30.06.2009 from your The Mobile store limited Shop no 11 & 12 amarpali circle jaipur

I have won Rs.250 cash back offer in scratch card.The same was send to your noida office but till now there are no response.

I am continuatioly following up with your vaishali nagar shop no 11 & 12,There are...
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L
L.L.Khongsai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective fridge replacement

I had purchased a Samsung fridge Model No. mentioned above on 02.08.08 from a dealer -Uniflame, New Guwahati. After about 10/11 Months, all the metal frames of the fridge showed signs of rusting. So the matter was taken up with Uniflame, who had referred the matter to Samsung. The people from Replacement Section visited and inspected the fridge and seeing the unusual rusting of the fridge agreed to replace the same. But 3/4 months have...
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S
SRIKANT DASH
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding repairing and replacement

Dear Sir,

I had already given the system for reparing on dt.21.08.09. at your authorised centre at Sector-8 noida. At that time they were telling me that it will be reparired within 4 to 5days. After 4 to 5 days they informed that the spare parts is not available. We will get back the new system or back the amount within 15 days. But after so many request no one can response.

So that i requst you to give my system...
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S
shashikala Lawrence
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Required Remote Model No.

Urgent request


Dear sir / Madam


I lost my REMOTE FOR SAMSUNG HITRON 21" Television.


I request kindly let me know the Remote Code No or Model No.

If it is possible please let me have the catlogue for the same for confirmation to buy that remote.


Thanking you,

Shashikala Lawrence
Mysore
Karnataka...
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My Wife purchased one of your blu ray disk for my Birthday, The sales person assured her we would
be able to wathc netflixs on the machine. I opened the box that appears to me a wireless system
and after reading the manual i discovered that I either would have to use a lan line or purchase
another device to operate this system, very misleading in my oppion. Secondly I discovered that
I had to get a new download...
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A
Amit Sagar
from Delhi, Delhi
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Manufacturing defect & Service problem

Dear sir,

I have purchased samsung mobile U600 from your authorised dealerHot SPots Retails Pvt Ltd ,Shop No 4, pocket -H Dilshad Garden Delhi ,vide BOOk No 54 , s.no .2665 Dated 10/9/08 .with in Warranty period suddenly one morning on handset becomes dead .
next day I went to service center ie CARIANO TELECOM PVT LTD Communication for service. thy took my mobile and told me to change the DISPLAY SCREEN . then after...
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M
mr. mehul trivedi
from Surat, Gujarat
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irresponsible staff

work order no.fsc-533/09 on date6/11/09 , the camcorder model-vp-d361i/xtl ,serial no.-a6ga6vkl5p1779w costing 20000 is given for repairing at surat,samsung service plaza,g-18,shakuntal complex,nr.gujarat gas circle,adajan road,surat-395009,phone[protected],[protected]. still i m waiting for the eminent staff 's willing to give me back after more than one month.
whenever i call for my cam no one is replieing...
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M
mr. mehul trivedi
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

staff is not giving proper answer

dear sir/ mam,

i had a purchase a handycam of samsung to gift one doctor, as it got problem within three four months but doctor got it repaired himself then still there were a problem so he given me for correction, i given the handycam on the name of dr.r.r.modi's name on 6/11/09 with work order no.fsc-553/09 with assurance of one week time to get it solved. but still i had not got my handycam...
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M
madhuri
from Bengaluru, Karnataka
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getting hanged

i am extremely dissappointed with the samsung company. i got samsung corby one month ago from my first salary and the very third day i had problems with the phone. when checked at the service station i was told that it is a software problem and cannot be guaranteed that the problem can be set right. i really hope to get some help with this.what am i suppose to do??...
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S
Sachin Sharma
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tv Screen Adjustment &Customer Care Excutive Behave

Hi,

I am Sachin Sharma. I bought a Samsung TV 9 month back.. In this TV have a problem with its screen. So then I call to customer care of Samsung. Next day a service executive come to my home for cheek this TV. He says to me that the picture tube of the TV is damage. And it’s a factorial problem when this product was made. I will change this picture tube. After some days a new executive come to my home and change the picture...
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P
PANKAJ PODDAR
from New Delhi, Delhi
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neglance of services

i made complaint to samsung coustmer care no [protected] for my television their engg visited and said you have to pay 1028/00rs because their some parts are not working . i accepted and made the payment in cash and he repair my t.v set. after one hour the t.v again have same problem i made a call to coustmer care again they said we will send the engg again the engg came after three days and repair the t.v again without any charges. after...
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P
PRODDATURI
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non supply of DVD alongwith TV as advvertised

Dear Sir,
I have purcahsed a Samsung LCD TV of 37 inches bearing Model no. SAM LCD LA 37 B 530 on 25/09/2009 and paid Rs.48500/- ( Rupees Forty eight thousand five hundred only ). As per the scheme announced during Dassera / Deepavali, the company offered DVD.

On purchase the M/s. Rajkamal Electronics Pvt Ltd, Trimulgherry from whom I have bought the TV gave me a DVD. Subsequently, while reading the nespapers, I have...
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J
jitender kumar
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defect in mobile and not refund money even not repair my mobile

respected sir,

my samsung mobile set E251 is in warranty period got some problem in display screen, so i give my set on 8 september 2009 in service centre of samsung mobile(nehru place)
they said to me come after 2 weeks and if phone not repaired they will refund my money
after that if i asked him about my phone ya refund they said your cheque is ready but it will keep some time.
sir i purchase new phone...
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M
MUKESH GOYAL
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LCD PANEL MALFUNCTION

I have bought a samsung LCD TV from Jain Agencies, Merrut Road Industrial area, Ghaziabad vide bill No.L-937 dated 14th June, 2008 an amount of Rs 24000/- MODEL NO.LA26A450CIMXL.
This LCD is mounted in our bed room and watching the TV is hardely half hour a day. after 10th Month from the date of purchased i realize that suddenly the LCD panel was working malfunctioned but after hour working in normal, again after six month, 12-Oct,2009...
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V
VARUN BHAGAT
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charging service tax while phone in warranty period

i have purchased samsung mobile gt b3313 from hot spot delhi on 17/11/2009. serial bill no.344. mobile details are imei no:-[protected].
after few days the slider of mobile is not working smoothely while its never fall down when i showed this problem at there authorised service center in moti nagar they said it has damaged problem and it will be not considerd in warranty case.the service will b charged 440+4% vat.the whole slider...
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A
aniruddha Sudhakar Deshpande
from Jhansi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response from company customer care regarding repair and then refund of washing machine

Dear Sir,
1. I purchased Samsung washing machine model WA82HAG/XTL 6.2 Kg for Rs .12730 from Nasik on 01 Feb 2006. Since I am in Army I have got posetd to Jhansi.
2. On 23 Jul 09 the same machine stopped working. I gave the complaint to cust care at Jhansi and Technitians came in 2 days. They told me that PCB of the machine needs replacement and it will come within a week.
3. After 1 week I called up cust care but...
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B
bidyut baishya
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Battery not available with dealer, market, service centre

Sir, I have been facing with this problem for some time now.I have been using this phone for about four years for now, it is still running well until i get the problem with my battery.I have searched for it everywhere Delhi,Mumbai,Madras,Guwahati,Nasik but could not find one in the markets or with the dealers.While i approached to the Samsung service centre everywhere they suggest me to buy another handset.I can easily buy another handset...
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A.RAMAKRISHNA
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

leakage from bottom

Dear sir,

I have purchased a fully automatic WM, WA90VPMEH model on 31.10.09 from M/s SRI PADMA AGENCIES, Kavali-524201, Nellore dist. AP. The machine developed bottom leakage after two weeks. The service personnel attended only once after the problem reported i.e on 25.11.09 but in vain. Still the problem persists. He neither corrected the problem nor suggested any replacement. "v strongly believe in the quality products...
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D
Digvijay Singh Advocate
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Toner / cartridge

I had purchased ML 1640 series laser printer. after three four weeks of printing the toner was exhausted, when i refilled the toner it wasn't working.. after calling the consumer care no. i was informed that i will have to purchase a new toner every time it is exhausted. the new toner costs around 2500 INR and gives print out on A4 size paper around 1500. that means per page cost is Rs.1.5 which is unreasonable. the company is making...
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C
chetan chaudhary
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LCD Panel malfunction

We have purchased a Samsung LCD TV from Bajaj Electronics, Hyderabad. As per details given below, in March 2008

Serial No: 07093ZEQ200011K
Model: LA46S81B

This LCD is mounted in our office’s Board Room. This room is sparingly used for board meeting by the top management of the Company. Two months back we realized that suddenly the LCD has stopped responding.

Following were the sequence...
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