Samsung India Complaints & Reviews

hi
i got mobile phone on jan 2010 ...samsung corby ...
you people are are advertising that phone to much ...
but it is not up to that quality ... within 10 day my speaker stop working
i can't listion any conversation on it......shame on you .. SUMSUNG CORBY >>
i have payed 7600 rupees ...

I want Email settings of Samsung s3310 and am using Tatadocomo service.

We had purchased one Samsung L.C.D. (model No LA 32B350) from M/s R K Electorium, Samsung Plaza, Ratan Tower, Krishna Nagar Mathura vide cash memo No 842 date 30.01.2010. Dealer had advised that there is scheme of Free DVD Model No P490 with this LCD
But till date free gift has not been delivered, though full amount has been paid by us.
Pleas take up the issue.
The phone no of deleler is[protected]

Samsung A/C purchased last year on 3rd March from Thane Mumbai
My res. tel no. in Mumbra- Kausa is[protected]

Free wet service not provided by Samsung, Called today to remind about this the response was negative. Customer Care exec said its chargable now. as one year is over. Pls not everybody that Samsung after sales Customer Service Dept is Lousy & Crook, SO DON'T BUY THEIR PRODUCTS

Ayaz Karbelkar

Dear Sir,
A gentle reminder to perform your duty or to oblige us, any one from your Support Division, Customer Care Service Division OR Sales after Service Division. I eagerly awaits and expect email reply from so-called Multinational Organization and immediate action w/o any excuse or delay & further inconvenience to us in the Subject.
Thanks for co operation extended in the subject.
Regards.
Virendra Dave
AGM (Production)
Sahajanand Medical Technologies Pvt. Ltd.
Plot No. 168/96, Dabhel Ind. Area,
DABHEL - 396 210. Daman. (U.T) India.
T- +[protected]/2241136
Te.Fax.- +91 [protected]/2241528
Mo.- +[protected]
E-virendra.[protected]@sahmed.com
W-www.smtpl.com
[protected][protected][protected][protected]

From: SUPPORT INDIA [mailto:support.[protected]@samsung.com]
Sent: Monday, December 21, 2009 2:39 PM
To: Virendra Dave
Subject: Re: Silver Neno, WT 8207 AG , Sr. No.301932 /replacement of Top Back/Rear Elec. Cover

Dear Customer,
Thank you for becoming a patron of Samsung product.
We sincerely regret the inconvenience caused to you. We have forwarded your query to our department concerned. The relevant person will get in touch with you shortly.
We appreciate your patience and request you to bear with us till then.
For further assistance you may contact SAMSUNG Customer Contact Center at 3030 8282 or [protected]toll free).
Thanking and assuring you for best services always.
Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.

From: Virendra Dave [mailto:virendra.[protected]@sahmed.com]
Sent: Monday, December 21, 2009 12:54 PM
To: 'support.[protected]@samsung.com'
Subject: FW: Silver Neno, WT 8207 AG , Sr. No.301932 /replacement of Top Back/Rear Elec. Cover/Transaction no. [protected]/Complain Reg No: [protected]
Dear Sir,
Please refer my purchase of Samsung Washing Machine Model-Silver Nano, WT 8207 AG , Sr. No.301932 on Dt. 30th Sept.’08 from M/s. Sheetal Electronics ,Sanjan, Ta –Umargam, Dist-Valsad. I face problem with No. 3. Cycle Selector for Washing & Draining , inner fitting arrangement i.e locking or fixing ribs/strips in Top Back/Rear Elec. Cover are broken due to excessive rotational pressure during section or operation. Hence we can not select operation .Upper Knob is rotating freely and draining does not take place. Any way we need your service Engineer along with New Top Back/Rear Elec. Cover. Kindly quote us your rates for Top Back/Rear Elec. Cover and Service Charges for the replacement of said Top Back/Rear Elec. Cover. Complain Reg No: [protected] / Transaction no. is [protected]
Awaits for your immediate email reply and Service Supports in the subject. Below I mention My Residential Address as require.
I personally appreciate your quick & prompt reply in the subject.

Residential Address
Virendra Dave Mo :- [protected]
D- 403, Sea & Sand Apartments,
Near English School,
NARGOL-396135. Ta – Umargam, Dist- Valsad
Resi Mo :-[protected]
Thanks for co operation extended to us.
Regards.
Virendra Dave
AGM (Production)
Sahajanand Medical Technologies Pvt. Ltd.
Plot No. 168/96, Dabhel Ind. Area,
DABHEL - 396 210. Daman. (U.T) India.
T- +[protected]/2241136
Te.Fax.- +91 [protected]/2241528
Mo.- +[protected]
E-virendra.[protected]@sahmed.com
W-www.smtpl.com

Respected sir,

I bought a Samsung L 700 mobile phone in july 2009. The phone became faulty after a month o[censored]sing. I then gave the phone to authorised samsung dealers for repairing. They took one month to return the phone back.Then againr a month the phone started heating up and display started failing. I requested them to give me a replacement and they promised that they will repair it one more time. I had to wait foe another month and finally they gave back the phone. The same problem happened after a week. I called the area manager and he agreed to replace the board of the phone expect for the cover and battery. He even agreed to to give me two more months of additional warranty as the phone was with the service center for more than 3 months.I hoped that the phone will be fine after the replacement but after two weeks the display went off again. It was one of the worst experience i have ever faced. The service peolple (Mareena Electronics Trivandrum) dealt with me so badly that i started hating Samsung. I have no idea what i should do next. We are common people who would like to use a product for atleast one year. Who can afford to buy two phones in a year? I really feel sad about the whole episode and its felling worst realising that a person cant do anything about this. I have to drive 8 kilometers to the service center , i have gone there 10 times already in 6 months. I had called them atleast a 100 times in this 6 months. But there is no use and the phone is still faulty and has no display. The person who has dealt with me in the servise center are Kiran, Biju. Its really sad fact that Samsung is not even coaching them on basic customer management. Please take this as a serious complaint from my end.

Thankyou and yours Faithfully
Sharon Naduvathrayil

i have purchased a refrigerator on last dhanteras 2009.
The piece delivered was with dent and scratches and for the same i have registered the comlaint after delivery comlaint no. [protected] on 24/10/2009, after thatthere was a visit by their engineers on 19 november on calling many times, the engineers who came to visit themselves registered replacement case though we wanted the doors to be changed only.
Since that day no action has been taken yet i have called customer care after that about 30 times.
Please do the needful in this regard.
Regards
Abhishek chauhan
Ghaziabad (u.p.)

i will send my phones handsfree cable to samsung service center till date[protected] for changing because its not working properly but before 6 month i will regular going to service center for pick up my handsfree but they does not responce on my application so please kindly help me...
my job sheet no.[protected]
my contact no.[protected]
service center name -mdr services india pvt. ltd.

Dear Sir / Madam
I have purchased One Samsung air conditioner (split) with model AS18UAXTL-A281PZES403725A.
Now I completed 8 months, from beginning it have problems, 2 times compressor replaced then many times compressor gas and oil leakage, really I am fed up and feel sad on my wrong (Samsung) selection. Why the company supplying such a poor quality components and materials and put the customer in big trouble and wasting the valuable time. In the very beginning I am facing these much problems, and afraid about the coming years. How I can relay on this product or it is better to replace this with a better brand available in market. Please instruct me.
Regards
RAJESH
HOME ADDRESS
SOORYA (H), MANAKKAD.P.O. , THODUPUZHA, IDIKKI (Dt), KERALA, INDIA.
PH: +91 [protected](India)
Mob +91 [protected] (India)
E-mail : [protected]@yahoo.co.in
[protected]@gmail.com

I purchased Samsung 250 L double door fridge in 2008 from Big Bazzar, Pune, Maharashtra. From last 2/3 months its making very loud noise continuously.
Pls. attend complaint at the earliest....

12/03/10
Dear Sir,
My Name is Bhushan Pawar mobile no; [protected]
I had Purchased Samsung i 8910 HD; imei no [protected] on date 1/1/2010 for Rs 28500/-. I enjoyed the music performance of this hand, through both head phone as well as stereo speakers of this handset. But after couple of weeks the stereo speakers of the hand played poor music quality. I showed my handset to the nearest Samsung Service Center in Nashik. They said speakers (both right and left) are faulty. Since my handset was in warranty period they assured me that they will arrange the spares within 15 days. I thought that perhaps in the Samsung Service Center of Mumbai it could be available sooner. So I called Samsung Toll free No and noted down the address of Service Center in Santacruz Mumbai.So again I showed my handset to the service center in Santacruz West. They assured me the part will be arranged by them within 5 to 6 days. I waited accordingly. It's nearing a month now. I cant enjoy the music through the stereo speakers. Whats the use of purchasing such a costly handset. I called them again be they all are just assuring me. I want my speakers problem to be solved at the earliest. Please help!!!
Your Sincerly
Bhushan Kishor Pawar

I purchased samsung U600 mobile in sept 2008 .In nov 2009 ,there was a problem in voice of incoming calls.Iwas unable to hear incoming voice.I had approached to micro services authorised samsung service centre in thane.They replaced FPCB part of mobile,after waiting long .then mobile was working ,but they did not make a mobile slider like previously. Afterworld in feb2010 the display problem appears due to crack in lcd of handset as told by the mechanic of the center.They gave estimate of Rs.1856/-to replace it.But the lcd was not available with them.I inquired on phone 3 to 4 times then after 15 days they said come to service centre lcd arrived.I visited to shop at 5 pm, they started repairing.After one hour hey said there is a critical problem it will take more time and more money,you come afterwards.While i was waiting ,i saw their behavior with customer was not good.The customers were not satisfied with their services.Everyone siting there was complaining about their service.I took my mobile and walked out from there.The authorization of the centre have to cancel as they are not satisfying customers,poor service, arrogant behavior, technically not sound and many other reasons

sir,
i am puneet kumar jain. i purchased samsung mobile F-270 in the month of april'09. i got its motherboard faulty. i gave it to bikaner service center for 2-3 months but all in vain.
Then i gave it to noida service center (CEE EMM Services)on 19/08/09. Till today my case is pending, they said that company will refund all the money of it. For that i have submitted my handset also. from the 19/08/09 till today i made many calls for my refund cheque but still i got no answer from the representatives except that they are just making me fool.
i have talked many time to the following persons:
1. Mr. manav(Area Manager)-[protected].
2. Mr. R.S.Tiwari(Owner of noida service centre) - [protected].
3. Mr. Pulkit(Accounts dept, gaziabad)-[protected].
4. Mr. Sandeep(Executive, noida service centre)- [protected].
5. Mr. Rajesh(Sales Manager)- [protected].
6. Mr. Goyal (Sales Manager)- [protected].

They all are making me fool.
Mr. manav said that your case is in accounts dept, mr. pulkit from account said that we dont have your case. no one is giving right details just misleading me.
i have already posted this case on consumer forum and again posting it. its more than 8 months passed with this pending case. i am so irritated.

Please try to stop these people to provide fraud information’s and try to resolve my case as soon as possible. NOW I ALSO WANT COMPENSATION FROM THE COMPANY.

Dear Sir,

i lost my mobile, please tell me which number is using my mobile
and send his number or details

Phone model: SAMSUNG MOBILE S5603 STAR 3G

Missed date: 19/02/2010 Andheri East 332 bus stop (Agarkar Chowk)

IMEI No.: [protected]

Thanks & regards
Nandkishor Ghadi

My brother Mr. P Sai Prasad (a Tata Motors Employee) purchased a Samsung LCD television (LA26A450) from National Electronics in Sakchi, Jamshepur, on 11.10.08. Since he doesnot have an email id, I am mailing on behalf of him.

The screen of the TV is turning red totally. The service engineer who visited suggested that the PCB had to be replaced at a cost of Rs.7000/ (including service charge) or the TV could sold back @ Rs.6000 and new TV could be purchased. He also mentioned that this was a common problem with this model.

If this was a common problem with this model, why was this model sold in the first place. The fault has occurred after completion of the warranty period.

We are very unhappy with this product & the response of Samsung Electronics. This is brought to your notice and we seek proper redressal of grievance.

My contact number is [protected].

Your GT-3653 is having a problem with touchscreen,especially for calculator,when we touch required numeric skips another number and further some times screen hanging like desktop,after some time it works,being an executive i was asked my neighbours about these problems,but really iam the customer of samsung for the last 10 years model by model

This is Ch.V.R.Krishna on behalf of my father Ch. Siva Ramaiah is reporting to you that my father purchased Samsung LA26B350 LCD TV on[protected], at JD Electronics, Ameerpet, Hyderabad, Andhra Pradesh, for a sale consideration of Rs.21,700/-.

Whereas for the last Ten Days, our LCD TV, is not performing well as the Video Display has been frequently disappearing and only Audio is going well. We have informed the matter to the Dealer "JD Electronics" a week days ago and they send Mohana Rao, who told us that he is working as an Engineer in Samsung and he verified our TV and told us that there is some problem in your TV and it has to be rectified and accordingly we told him to replace the TV set with a new one as we can not accept a TV with the said problem. As per our request he told us that i have done some modification in the Remote Control and told us to verify the display for two days, but till now the problem is stands same. It has not been rectified and nobody came to our house and replaced the TV Set. Moreover we informed the matter to the Dealer "JD Electronics", and they are keep on postponing the matter as there is no written complaint from our side. At last on[protected], the Dealer "JD Electronics", told us that a complaint has been raised by them to the Company as per our request and they promised us that they should send a Technician today itself (i.e.,[protected]. But nobody came to my home and the TV Set has not been replaced. We called them so many times for the last 10 Days and they have not heed our request and they have went on postponement. For the said circumstances we are facing much trouble. Hence, i am requesting u to please replace the TV Set as early as you can.


CH.V. RADHA KRISHNA,
PANDU RANGA NAGAR,
NEAR ERRAGADDA, HYDERABAD.

I have Purchased a samsung mobile phone on 26/10/09 at Thanjavur, Tamilnadu and same was not functioning well (my receipt-ant unable to hear me clearly) , so I shown my handset to the samsung service centre and they changed the water component and returned back but the problem did not solve so again I approached samsung service centre on 19/01/2009 and they taken the phone for service and the job order number is 4670. since then I am repeatedly asking for my phone but not getting any proper response from the center. I lodged a complaint in their customer service also but not getting any responce. so please look into the matter and do the needful to get back my handset repaired as it is new and under warranty.
My phone details:-
Model GTE 1160
Job order number 4670
Date of job given 19/1/10


Regards,
T.Govindarajan
[protected]

Hi...
I had a problem with my samsung corby mate handset. it cannot support memory card of 2GB. it got switcted on & off again and again when data in the card will be more then 10-20MBs. i had taken it to the service centre & they people told to formate the card, i did it & even changed the card with a new one, but stiill it has the same problem.
Plz help me out.
Thanks
my contact no. is [protected].
[protected]@gmail.com
Udaipur, Rajasthan, India, 313001

My samsung mobile model SGH-X620 purched on 26/5/06 IMEI NO 351597/01/003137/5 always in limited service mode in all type of company sim like bsnl/tata. when we start our mobile limited service only is disply on mobile set & no outgoing and no incomming is happened on the set from last 2-3 months.