Samsung India Complaints & Reviews

my handset samsung w-299 video not support and images

Samsung Oven — Gift not received

Dear Team

I Have purchased a Samsung oven from starcj.Com on 14 June 2011.Order no [protected]. The offer included 2 free gift hand micture & nonstik .I have told tall free no for many times but not response for correct answer. I was told by the customer care executive of star cj that they will be sending the gift but Till date I have lodged numerous online complaints on starcj.Com and have spoken to their call centres but they always confirm me that they will be dispatching the gift within 2 working days.I am still waiting for the free gift . Thanks

From
Akash Vala
[protected]

LCD TV — TV NOT INSTALLED

I HAVE PURCHASED A LCD TV, MODEL LA32B530P7R SL.NO. 12293PBS900490B ON 30.09.2009 FROM M/s LAXMI SAINADH ENTERPRISES, RAJMUNDRY, ANDHRA PRADESH AND BROUGHT IT WITH ME TO HOME. TILL DATE THE TV IS NOT INSTALLED THOUGH THE SAMSUNG REPRESENTATIVE AT THE TIME OF PURCHASE TOLD ME THAT IT WILL BE INSTALLED ON 01.10.2009.I ON 01.10.2009 EVENING WENT TO THE SHOP, THEY TOLD ME THAT IT WILL BE INSTALLED ON 02.10.2009. I ALSO CONTACTED THE PERSONS ON PHONE BUT THEY HAVE NOT RESPONDED. EVEN THEY HAVE ASKED ME NOT TO ARGUE.

THIS TYPE OF INCIDENT IS NOT EXPECTED FROM A SUCH REPUTED FIRM. PL INTERVENE IN THE MATTER AND INSTRUCT THE CONCERNED PERSON TO INSATTAL LCD.


PREM CHAND
[protected]

marili123 is only one month work after ont work.

Samsung S3310 — not connect with pc

usb not connect with pc kindly do the needful

samsung very big company. that should not have such complints kindly rectify the problam

Samsung S3310 — Not have internal memory as specified

I have purchased S3310 4 days ago.
It is specified that it have 256 MB internal memory.but i find that it has only 25 mb

Samsung S3310 — not connecting to pc

I purchased SAMSUNG GT S3310 i am having PC Studio software
but i dont have USB Driver CD suggest me what to do with this
and how could i connect Internet in my pc Through My Mobile
i[censored]SB driver is available

Samsung S3310 — 250 cash back

I purchased a samsungS3310 handset before 2month. I scratched coupon and won RS 250 but i don't get any cash back of RS 250. So please send my cash prize immediately.
Thank you sir

i am fully agree on this even i have purchased this S3310 . it will not get connect with PC . we have to install Samsung PC suite to this . even after installing this the problem remains there.

not connecting to pc
I purchased SAMSUNG GT S3310 i am having PC Studio software
but i dont have USB Driver CD suggest me what to do with this
and how could i connect Internet in my pc Through My Mobile
i[censored]SB driver is available

Samsung S3310 — mobile hangs and gets off automaticaly

My Phone Model S3310 hangs and does not gets disconected inspite of cutting the phone , it gets hanged too.i have to switch off the phone for that please suggest me

i think u hv not tried well call me on my mob [protected] i will tell hw to do it0

Samsung S3310 — not received cash amount.....

sir , i want to inform u that i hav purchased a new mobile samsung 3310 on 1st july 2009. and i have won the price of 250 cash back.and i hav posted the formalities also at time but i havn't recieved any information about this ....

this is my humble request to u that to check it out and reply me...

Mayank kacholiya
[protected]

[protected]@gmail.com

Samsung S3310 — hangs and speakers not good

Sir,
I have bought Samsung Metro S3310 on 12th october. Though i finished talking and cut call, the call is not immediately cut. Moreover the external speakers are not good than what they were at the showroom.
Please reply.

Thanks & regards,
Suganthi

Samsung S3310 — low internal memory

Sir, i purchased a samsung s3310 mobile handset.in phone reviews they provide 256mb internal memory. but i only got about 25mb.

My Phone Model S3310 hangs and does not gets disconected inspite of cutting the phone, it gets hanged too.i have to switch off the phone for that please suggest me

I find it is only 56.6 MB. They have specified that it has 256 MB Internal Memory.

Hi,

IS there any option to incease Internal memory or option to send files directly to external memory card.

Any idea!!!

Thank
Anand

Samsung S3310 — DISPLAY

SIR,
I PURCHASED SAMSUNG 3310 MOBILE 4 MONTHS AGO. AFTER 1 MONTH MY PHONE'S DISPLAY WAS ACCIDENTLY BROKEN BY MYSELF AND I WENT TO SAMSUNG SERVICING CENTER IN TRIVANDRUM. THEY SAID THAT THEY WILL ORDER THE DISPLAY IN COMPANY AND PROMISED ME THAT THEY WILL GIVE ME THE DISPLAY IN ONE WEEK BUT THAT WAS IN WAIN. I KEPT CONTACTING THEM FOR 3 MONTHS AND NOW THEY ARE NOT ATTENDING MY CALL
PLEASE MAKE A SOLUTION FOR MY PROBLEM. I WANT THE DISPLAY AS SOON AS POSSIBLE.
PLEASE DON'T IGNORE MY COMPLAINT.
YOUR'S FAITHFULLY

What ever the content user tries to copy from bluetoooth, that content will be stored in phone memory and obviously the phone memory is getting full..And data cable connected to PC through phone doesnot work.

Samsung S3310 — audio quality not available

audio quality not available on handset
address --
AMAR SURESH KAMBLE
c/o College of Education barshi,
Tal- Barshi
Dist- solapur
[protected]

Sir,
I have bought Samsung Metro S3310 on 12th october. Though i finished talking and cut call, the call is not immediately cut. Moreover the external speakers are not good than what they were at the showroom.
Please reply.

BLUETOOTH NOT WORKING

Samsung S3310 — Software compatibility

Sir,
I hav bought this phone a year and a half back. The phone doesn't support to internet connection. Also no software can be installed on the phone. Neither does it support .jar file nor . jad file.
Please suggest me a solution.

Samsung S3310 — mobile getting switched off

i have a Samsung s3310 which i bought it last year oct 2009 from universal palarivattom, some time network gets hung & while attempting outgoing call the gets switched off & some time when an in coming call comes.

Samsung S3310 — stolen Mobile.

My Samsung S3310 IMEI Number is [protected] as been lost on 31.01.2011 from Bopal. it has been stolen please do something for it

my samsung 3310 bettary capasity is just 1 day till i fully charge it everyday...

you can download Samsung New PC Studio from samsung website. I hope this will work. try the link below:

http://www.samsung.com/in/consumer/mobile-phone/mobile-phone/multimedia-phone/GT...⇄

you need to lodge FIR. Then call samsung customer support. Give thwm th edetails they ask. and you are done.

@happysajitha- May be your your internet settings are not correct. Call customer care.

Samsung S3310 — i forgot my phone password and mobile tracker password

hello, i am sadhana turakhiya..
i changed my phone password and mobile trackers password an now i seem to forget it.. kinly help.. my Email id is sadhanaturakhiya.[protected]@gmail.com

my phone is not getting on..

hang s3310 samsung mobile

samsungs3310 — lost my mobile

I had kept mobile track on - i received a message from stolen guy. the number is [protected]. pls find the address and give.

hi i m nilesh rathod
i forgate muy samsung s-3310 mobile traker password
how to master reset my phone
pls halp
my email id is rathod.[protected]@gmail.com

Samsung — AC not working

samsung AC modelAS122USDNSTL indoor unit serial no E 065PPIBB01406P not working. please send ur service personnel at the earliest

cannot redeem offers

I can't redeem any offers by installing the applications from Samsung store

battery damaged

I JUST RECIVE Samsung battery but the battery is not working at all and also damaged My order Id is 11037634

product replacement

twice the compressor complaint in 6months period of time and poor service by the retailer bismi and the samsung service center.as per the conversation from noida nobody turn back .

samsung led tv

power supply problem

Mother board replacement not done for past 2 months - In warranty
Sir, i had bought a F 679 MAX CDMA Samsung Mobile from Mumbai in the month of FEB 2009... The handset causing problems in July 2009 wherein the software got corrupt. I took it to a service center in LALBAGH who reinstalled the software and the phone started working.

Again in Nov 2009 i got the same problem and took it once again to the service center... this time they said that as it is happening regularly, they would have to replce the motherboard of the handset.

I submitted the handset with LALBAGH KARI ROAD Service Center on 13th JAN'10 with an assurance that the same would be done within 15-20days, however till date (i.e. till 22 MARCH 2010) the same has not been replaced and i await my phone...
how much time will it take and cannot assure time whent the same will be recvd.

Is this the kind of service SAMSUNG provides to its customers... Also is this the durability of the product that Samsung sells as the handset is within warranty and is causing so much problems.

SAMSANG GIVES US BEST PRODUCT, PRICE, STYLE BUT ALSO IS TOOOOOO BAD AFTER SALE SERVICE. I AM DISAPPOINTED FROM SAMSANG PRODUCTS AND I HAVE SO MANY PRODUCT USE OF IT LCD TV, HARD DISK, WASHING MACHING, CAMERA, LAPTOP ALL ARE IN WARRANTY BUT GOD KNOWS WHAT WILL BE HEPPEN WHEN BE OUT OF WARRANTY


SUMIT

SAMSUNG/MOBILE PHONE — Replacement of phone

I purchased a Samsung Jet Model S8003 with the serial number RPPSA22964Z and IMEI no: 357381/03/050848/8 on 3rd May 2010 from SAMSUNG 'privileged dealer' Mobile Shoppe, 13B, Ramesh Mitra Road, Kol-700025. The phone began to get hanged from 19th May and finally I submitted to the authorized service centre Ace Care at Kolkata. They returned me the phone within an hour with proper functioning. However, the same problem kept on creeping up and finally when the phone stopped working, I took the phone again to Ace Care and submitted it there on 25th May where they diagnosed that the mother board needed a total replacement. I had the heckling of my life in getting my phone back and finally after lots of follow up and repeated calls to the customer service I received my phone back on 19th June.

But the phone keeps hanged up again with none of the buttons/touchscreen functions working. I am simply harassed and heckled, and I want my phone to be replaced with a brand new one immediately. Its simply disgusting and ridiculous, how a new phone that too a so called high end one stops functioning within the first 20 days of its usage! Such things are not expected from a reputed and revered brand like Samsung.

Seeking your sincere cooperation to get my phone replaced. I'd be happy if they could return me the purchase value in full.

Somadri Chatterjee
[protected]

SAMSUNG/MOBILE PHONE — battery backup is zero

dear
i have purchased samsung mobile hand set B189(CDMA ) BUT WITH IN ONE YEAR IT HAS GOT OUT OF ORDER TWO TIME BUT NOW LAST TWO MONTH BATTERY BACK UP IS 2 HOURS ONLY STAND BY MODE ONE YEAR SHOULD BE COMPLAINT IN FEB 11 PLEASE CHANGE MY BATTERY OR MY PHONE SO THAT I CAN EASY USE THIS PHONE

SAMSUNG/MOBILE PHONE — mobile phone full jammed

Hi,
I have bought a Samsung mobile phone (B520) on Dec 2009. The phone is of slider model. Exactly before two weeks it shows display problem and it rectifies if I switch on the phone again. Later the keypad was not working.And now it is fully jammed. Could not even switch on the mobile phone. It was just after a year and so the warranty period is also over. I come to know it is the Samsung's failure phone model. Is it worth servicing now? It is too bad that the mobile phone is still in market. Since my friends whomever had the phone has faced problems. They should atleast stop that from the market.

Samsung S3310 — New Phone Disorder and bitter response

I bought this cellphone on 17th Oct, 2009 and on 27th Oct, 2009, the set went started hanging and the display went blur. I submitted it to a service center, where they responded to me that if it would have been out of order in 4-5 days, they would have repaired it, but as it is 10 days, they will only be able to rectify the problem. AND FOR THAT TOO THEY WILL NEED 10 DAYS AND WOULD INFORM ME IF IT HAD GOT RECTIFIED EARLIER. They were even not ready to provide me a backup set during this period. When I kept calling the service center's contact number for status, it was either not available and the alternate number does not have its incoming facility enabled. When I called up the CUSTOMER CARE HELPLINE, they said they won't be able to help me on this issue, although the service center is a Samsung authorized one. The whole system appears to be a dispersed one each shrugging off their responsibilities.

Firstly, I would like to know where in the rules is it written , THAT THE REPLACEMENT OF A SET HAPPENS IN THE FIRST 4-5 DAYS AND NOT AFTER THAT.

Secondly, I stay 15-16 kms away from the service center and its not possible for me to visit the service center often to enquire the status. I had not bought the phone just for passion. My business is getting seriously affected due to the unavailability of the handset. I would want Samsung to get my set replaced and that too in the shortest possible time because I don't trust their integrity any more, as their representatives shrug off their responsibilities. Moreover, if the set is not replaced instantly, I will be forced to ask for the payment of the losses I am incurring as a result of this.

I bought this cellphone on 13th Jan, 2010 and on 20th Jan, the set went started hanging. I am not able to make an call as the network some time appear and some time it left while I try to make answer the call.

I had contact the dealer and he give me the address of serive. I had deposit my set there and they had update the software. But the problem was still there and I had returned the same say.

I had contacted the dealer once again (no doubt the dealer is nice guy) and he take some incentative. He had promised to replace the main mother board of the set through serive, but the part is not available at all.

Till date I am not able to get the set. Will nay body suggess me what I have to do? Should I have to go for Consumer Court?????????

Pls suggess me ...

Samsung S3310 — there s no response to people

hello........plz kindly say .how to activate a mobile tracker.??also a india country code............

send me a india country code

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Thanks for reading!

SAMSUNG A.C.WINDOW 1 TON — REQUEST FOR CHANGE OF SAMSUNG A.C.COMPRESSOR UNDER WARRANTY PERIOD

To

THE MANAGING DIRECTOR,

M/s SAMSUNG-AIRCONDITION,

MAIN OFFICE HEADQUARTERS, CHENNAI

SUB : REQUEST FOR CHANGE OF COMPRESSOR OF WINDOW SAMSUNG A.C.ONE TON UNDER WARRANTY PERIOD.

Sir,

I wish to bring to your kind notice the following facts for our kind perusal and immediate necessary action.



I had purchased a Samsung window AC unit with stabilizer on 19.12.08 from Chellamani & Co., 440/1, M.T.H,Road, Pattabiram, Chennai – 94, your authorized dealer. The dealer had taken one week’s time even for installing the unit. On installation, it was noticed the unit is malfunctioning. After repeated requesting the unit was replaced with a new one after a lapse of six months. To my surprise this unit was also developed technical snags. Therefore, I had lodged a complaint with your dealer. Again, your technician checked the unit and found some problems in compressor and the same was rectified after three months.



Since this problem is occurring time and again. I again registered a written complaint on 26.08.09 vide B.P.No. [protected]. As usual this time also it has taken tws months to attend the complaint. To my dismay, your service center viz.SRI MEENAKSHI ELECTRONICS, THIRUVALLUR has given me an estimate for gas filling charges of Rs.1000/- & service charge of Rs.200/- + service – tax, though it is under warranty period.



From the above, it is amply clear that the unit sold to me is either a duplicate one or a second hand unit as otherwise why a brand new unit is giving me sleepless night for its bad service. Thought the unit is roughly one year old, it has hardly given me any comfort for the money I paid for it. It is also pertinent to mention here that your service after sale is very poor which would affect your brand image.



I hope you could understand the mental agony I had undergone for all these months. Though I am not at fault, the service center wants me to pay the aforesaid charges.



Under these circumstances, I hereby appeal to you to kindly look into the matter personally and do the needful. Please take this as a notice and attend to my request within 15 days from the date of receipt of this letter. As otherwise, I will be forced to approach Consumer Forum for justice for which your company will be responsible for all consequences.



Thanking you,



Yours truly,

(ARUNDHATI),

DOOR NO.5, 5TH STREET, BHARTHI NAGAR,

P.O.: I.A.F.(PTMS), IAF AVADI, CHENNAI – 55

DATED: 12.10.2009

CELL NO. [protected], 26853237

EMAIL- [protected]@gmail.com