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Samsung India Complaints & Reviews

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Last updated Apr 23, 2024
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Samsung India reviews & complaints page 876

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M
Madhusudhan
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WF-R1-1061

Dear Team,

My complaint is logged on Saturday ([protected]) and so far its not been rectified by any of the service engineers from samsung.

I called their help desk executives so many times and I understand from them that, they are sending reminders to service engineers and no response from their end.

Issue is machine is intaking the water and not going inside the drum.

Please don't...
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NADEEM-UR-RAHMAN
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DISPLAY

Dear Sir/Madam

,This is Nadeem,I have been a regular user of Samsung mobiles for past 3 plus years for its unique features,unfortunately after my first Samsung Slim-D-900 was not repaired by Samsung service center after using for 3 years for display compalint and hence i had to go for the Samsing G-800.

I had bought the G800 in 2009 again very unfortunate my display started giving problems,repeatedly for 4 to...
+2 photos
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A
Anupa Menghani
from Chennai, Tamil Nadu
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Some Parts needs to be changed

We have purchased my Microwave 5-6 months back from Next store, Tilak Nagar. Now from last month our microwave is not working and we lodged a complain in service centre. on 9th Dec one of the engineer visited our house and told us 3 parts needs to be changed as they are not working. Till now after so many follow ups still we are getting a response that part are not available.

I think people should not buy any Samsung product...
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M
Maheswaran.S
from Chennai, Tamil Nadu
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poor model

this mobile is not supporting any apps...messaging does not work properly i.e if the inbox is full, after cleaning up it will not receive messages for some time until you switch off mobile and again switch on....please do not opt for this phone......
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H
harinder rana
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false claim about cookery classes

i had purchased convection microwave model from samsung india through its agt at uttam nagar new delhi on 12oct09,first of all there was no proper demo and on the top of it i was assured by the dealer about the cookery classes being conducted by the m/s samsung india immediately purchasing the microwave to help client to cook their favourite dishes.and during that deepawali period even lg were having the same offer of complimentary cookery...
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M
Milind Verma
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MisGuide for Problem

Dt.24.01.2010


Milind Verma
32,Super Market, Wright Ganj
Ghanta Ghar, Near Central Bank
Ghaziabad-201001
[protected]



My Samsung GSM handset SGH-B520 had a blank white display Hang problem.
I took it to the Samsung Mobile Service Center in Ghaziabad Raj Nagar area at following address
(JMD Services, R-7/196, Raj Nagar,Ghaziabad-201001.
br...
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Piyush Jha 41
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Main cabinet not cooling

Refrigerator model RT 41 - The freezer works ok. The cabinet does not cool. Advised switch off the refrigerator for 24 hrs to solve the icing problem. Nothing happened . It seems a manufacturing defect and should be rectified without charge. may be need to go to consumer complaint cell of the Government....
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A
Amol Suresh Barje
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service related

SAMSUNG MOBILE PHONE
DEFECTIVE MOBILE

I had bought a Samsung Mobile Phone - Model GTS3650
(Sl.RW3SA12506T, IMEI No.[protected] on 6.11.09 from Mobile Store located at Dharavi, 60 Feet Road, & invoice number. MH1939.

I used the phone but only after 3rd day of Purchase I got 3 lines on DISPLAY. Then I took it to the Shop I purchased and asked for a replacement and he refused and asked me...
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M
mitjangid
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VERY LAZY SERVICE CENTERS

I'M FROM BIKANER,RAJASTHAN..I HAD A SAMSUNG S5233S STAR PHONE.ON 26 DEC. 09.IT HAD SOME PROBLEM.
27 DEC I GO TO SERVICE CENTER OF SAMSUNG,THEY SAY PLS SUBMIT UR SET ON 4 JAN. 2010 FOR SOME NETWORK PROBLEM.
I SUBMIT SET ON 4 JAN.
THEY SAY THAT LEAVE UR SET FOR 2 DAY TILL WE UPDATE IT.
AFTER 2 DAYS THEY SAY UR SET PCB(INNER CURCUIT) MUST BE CHANGED & NO OTHER WAY TO REPAIR IT.I SAID YES.AFTER 5 DAY LATED...
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J
jagannath samanta
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

More Price taken

DEAR SIR,
I have purchased a handset of SAMSUNG C3010S on 16/01/2010 at "Little Sisters" (LIC more, MIDNAPUR Town, West Bengal). They have taken Rs. 3500/- from me, but i have verified this price value at HALDIA, purba medinipur, @Rs.3100/- . When I call back to this "Little Sister" they told me that this was the actual price...Why i will give Rs. 400/- more..............pls do something...

jagannath...
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A
ARUNDHATI & ARVIND KUMAR SHUKLA
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of compressor under warranty period

To

THE MANAGING DIRECTOR,

M/s SAMSUNG-AIRCONDITION,

MAIN OFFICE HEADQUARTERS, CHENNAI

SUB : REQUEST FOR CHANGE OF COMPRESSOR OF WINDOW SAMSUNG A.C.ONE TON UNDER WARRANTY PERIOD.

Sir,

I wish to bring to your kind notice the following facts for our kind perusal and immediate necessary action.



I had purchased a Samsung window...
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N
NAGARAJAN
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PC Monitor Power problem

I purchased the monitor Last month.I didnt use that monitor. i just purchased and i kept in my home for arrangements.3 weeks before i Switched ON my Monitor after that only i noticed there is problem with that monitor. While Switch ON it Automatically getting switch OFF in 3 seconds.Immedietly i called to Customer care Samsung india and registered a complaint regarding this issue.They told me that our Engineer will come to your home with...
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R
Rajesh Navalkar
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LCD TV - Unacceptable Repair Cost

The Managing Director
Samsung India Electronics Pvt. Ltd.
7th & 8th Floor, IFCI Tower
61, Nehru Place,
New Delhi-110019


Reference: Purchase of LCD TV from Vijay Sales via Invoice No 06-BR04-08S0 1553 dated April 18, 2008.

Subject: LCD TV – Model No LA26R71BAM/XTL, Serial No 07223ZHQ302541D, Complaint no [protected]

Dear Samsung Authorities;

With...
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G
Giridharan.S
from Thiruvananthapuram, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Washing Machine - spin not working

Washing Machine model no. WT7400IB/XTL , Serial No. WO1452CWCOO723B. Problem - Spin not working . Cabin broken. The product was taken by the Samsung authorised service center (Pro Active Service Center, 13/149, Saraswathy, opposite congress Bhavan , Kollam, Kerala ) on[protected]. The product has not returned till date. when enquired, they replied that the spare parts has not received from the company. Please take necessary action to get...
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S
Sunil Kumar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper service

This is to get to your notice that my wife had purchased a Samsung Mobile handset M3510 on May5th2009,From Univercell,Indiranagar Branch (INV No B.IN/1692) and within 2 months the keypad was not working and i had brought the set to the shop and they told me to give it to Sagar Technologies for repair and i did the same on 29th July 2009 and ever since its been with them and every time i call them they tell that the part has to come from Chennai...
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Sir,

I do not know whether I am contacting the right medium for my grievance or
not but I hope that my this letter will draw your kind attention at least.



Sir, I purchased one Samsung 29" coloured TV in June, 2009 and from the day
it has been purchase, I am cursing myself because it was defective from the
very beginning. Earlier during 2-3 months we did not noticed...
+2 photos
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R
roopsinghc
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung LCD DOA Case

Dear Sir/ Madam,
This is my second mail in Samsung Support but nether I did not receive any reply on this mail nor my problem solve by Samsung service centre. My complaint no is[protected] dated 22.12.2009, I purchased a LCD TV model no LA32B530P7RMXL S. No:- 122532E5900202 ,When I start it in my home its volume level is going mute after 30 Volume lavel.When I complaint on Samsung Service centre(Complaint no [protected]) they send en...
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Hemendra Avantilal Mehta
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rice Cooker lid melted away in the Oven.

I wrote to the company on its own site. They merely acknowledge in sweet terms as follows but do not take any further action.

'' Dear Kalpana

Welcome to Samsung India Electronics Pvt. Ltd. We thank you for your
interest/valuable_feedback. Please find hereafter, our response. Your
Transaction no. is [protected]. Please quote this reference in all
subsequent communications.
br...
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Umesh Kumar pandey
from Bulandshahr, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repairing of AC

I have complained for window AC repair under warranty period to Samsung Company through their customer care. My complain request no. is [protected] dated 13.10.2009. However it is regretted that no action has been taken from the company. I contact customer care regularly and they reply that we are forwarding your complain to our concern department. But nothing has been changed after elapse of about 3 months....
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SACHIN KHANDELWAL
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost of Mobile Phone

Sir,
With due respect and humble submission i Sachin Khandelwal from Pune has lost my mobile phone while i was on a visit to LAVASA,Pune.My mobile phone has the following details..
IMEI NUMBER[protected]
DATE OF PURCHASE-17TH MARCH 2009
MODEL NUMBER-- SGH -J700
NUMBER IN USE AT THE TIME OF LOOSING--AIRTEL -[protected]
therefore i kindly request you to do consider my complaint.for that i will...
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