Samsung India Complaints & Reviews

I lodged a complaint on toll free number of samsung [protected] regarding my Monitor which was purchased on 9.8.2008, with 3 years on site warranty, but till today i.e. 17.12.2009 my complaint has not been attended, rather a regular mechanical type assurance is being given to me daily that they will get it set right, I shall get a call back after two hours. till now neither any body has contacted me not my complaint has been attended. It is very painfull for me as studies of my kids are very bady effected due non-redressal of my complaint by Samsung India.

I attach my hdd but it is not detected in bios.

My name is mangal , My mobile number is [protected]. I purchased Samsung hdd from Crux computer in wazirpur.

I went to replacement my hdd to crux computer in wazirpur. he demanded for Bill. But my bill has lost. he checked my hdd serial number in his computer then he told me to go in mathura road then I went to samaung service centre in mathura road. but He did not recieve my hdd. he said, to go for replacement at crux computer. Crux computer is shop name in wazirpur.

My hdd serial number is SODWJ1CP903261. Plz tell me that now how will my hdd replacement.

Hi All,

I'm using Samsung SGH L700 phone from last 4 months but now i'm facing a problem of autoredial to the last received caller at any moment without my knowlegde.
Also there is call drop & echo noise in the phone.Phone gets restart at any moment.

Do somebody please help to sort out problem

actually i had purchase SGH-M200 an sumsang mobile on 09/08/2009.ihad got many problems with that handset & its notprperly working so i gave the handset to the service centre at yaswant plaza on 01/10/2009.
till now i am not get my handset back (2and half month geting over).when i went to them they just saying we will give your mobile in just 1 day or week . they are irresponsiblly about my mobile & not giving me any response .
so plzz help me on matter & i am already so much tensed.

plzz solve my problem as soon as

Ritesh raipuria
46ganeshnagar,indore(mp)
[protected]

Am really stunned to experience such an insensitive response of high degree from the world No.1 Electronics Manufacturing Company like Samsung. I not only purchased a Television but three more consumer goods an Airconditioner,a refrigerator and a washing machine on 5th of Nov'2009.I paid the required amount out of purchase in Cash at Samsung Plaza Hazratganj Lucknow, this is imperative and important to mention that the goods were purchased to gift my sister on her wedding.Since the purchase the first service visit was not all done for any of the goods in fact in turn I had to call several times and so the same got closed parallelly we started experiencing some green colors appearing on the screen problem after 4-5 days of purchase , several times we had to call up call centre , samsung plaza, get into the operational issues theTV was repaired but the problem kept persisting despite several repairs.Finally the Sr.Eng visit was conducted and it was evident that the replacement has to be done now if Samsung does not have the model for replacement then why should I be compelled to upgrade and pay an extra amount of Rs.500 for the same . Is this the customers pain area or concern ? What if customer is not willing to pay due to some reasonable reason ? Is this my fault that I purchased all required goods of Samsung Only' trusting the Brand and its good image ??
It is almost 40 Days that I am following consistently from one end with Samsung Plaza people Mr.Jafri , J K Wahal , Nitin Wahal and above all Service People of Samsung Mr.Dheeraj and the Branch Head Rajiv Mittal very arrogant and insensitive on the customer front They all were ready to replace after a long follow up rather upgrade the model and charge Rs.500 for which am not ready as mentioned above despite my re-itteration no body bothered to arrange for the same model and try n put into efforts .

This is really heartening and now am ready to fight by tooth and nail and if no positive response is received within next three working days on replacement of my TV same model free of cost I would move to media and Consumer Forum .

Warm Regards

Zameer Akhtar
[protected]

i had bought new Samsung mobile SGH-F480. within six month from the date of purchase its touch screen stops working properly. when i go to samsung service station Bhubaneswar. they denied to replace it and require ATLEAST 3 MONTH to repaire it. So if i buy product and it does not funtioning properly and i have to put it for atleast 3 month for repair then SAMSUNG should not lunch such dilapidated product. there is no right to cheat the consumers.

i lost my mobile when iam in the train journey . so,kindly block my sim as son as possible .my no is [protected]

I had purchased Samsung Aircondition on 16th April, I had to call up ample of times to remind them for the servicing, post servicing my touch pad stopped working for which i a writing mails since months but of no response. Please find attached my followups and bill copy.
[protected]--------
IS THERE ANYONE WHO READS THESE MAILS

OR

DO I SPEAK TO THE CONSUMER CELL AND HIGHLIGHT THE ISSUE TO THE MEDIA





Warm Regards,
Jinit Thakkar
Citigroup Global Markets India Private Limited
Assistant Vice President
Ph: +[protected] / [protected]
Direct : 40178421 / 66112649

================================================================================...⇄

Important Information

This message may contain confidential, proprietary or privileged information. If you are not the intended recipient, please notify the sender immediately and delete the message from your system. You should not copy or use it for any purpose, nor disclose its contents to any other person. E-mail transmission cannot be guaranteed to be secure or error-free. No guarantee is made that any attachments are virus free. We reserve the right to monitor all e-mail communications. This e-mail does not take into account your investment objectives or financial situation and you should obtain advice based on your own individual circumstances before making an investment decision. Although the information is believed to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute Citigroup's judgment at the date of issue and are subject to change without notice. Unless stated otherwise, pricing information is indicative only, subject to change and is not an offer to deal at any price quoted. Any reference to the terms of executed transactions is preliminary only and subject to written confirmation.

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-----Original Message-----
From: Thakkar, Jinit [GCG-AP_IND]
Sent: Thursday, November 26, 2009 10:39 AM
To: 'support.[protected]@samsung.com'
Cc: Thakkar, Jinit [GCG-AP_IND]
Subject: RE: RE: BP no: [protected] - most pathetic service
Importance: High


Some technician visited my house on 7th Nov, he was carrying a different model touchpad, he said he ould get back the next day with the ew touch pad.

Till date no person has visited me.

What type of pathetic service is beng offered, its been 3 months i have been calling and writing you guys, sometime you call centre goofs up , then your technician, what do you want us to do , where do we go.

PLEASE NOTE THAT THIS ISSUE WILL NOW BE HIGHLIGHTED BY ME IN THE CONSUMER CELL ASWELL AS MEDIA.

We trust the brand and buy your products , but now i feel that it was a mistake.

PLEASE HAVE THE ENTIRE MONEY REFUNDED AND PLEASE TAKE YOUR AIRCONDITIONER BACK, I MIGHT ASWELL BUY AN LG/CAREER OR ANYOTHER BRAND.

PLEASE CALL ME IMMEDIATELY ON THIS ISSUE.





Warm Regards,
Jinit Thakkar
Citigroup Global Markets India Private Limited
Assistant Vice President
Ph: +[protected] / [protected]
Direct : 40178421 / 66112649

================================================================================...⇄

Important Information

This message may contain confidential, proprietary or privileged information. If you are not the intended recipient, please notify the sender immediately and delete the message from your system. You should not copy or use it for any purpose, nor disclose its contents to any other person. E-mail transmission cannot be guaranteed to be secure or error-free. No guarantee is made that any attachments are virus free. We reserve the right to monitor all e-mail communications. This e-mail does not take into account your investment objectives or financial situation and you should obtain advice based on your own individual circumstances before making an investment decision. Although the information is believed to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute Citigroup's judgment at the date of issue and are subject to change without notice. Unless stated otherwise, pricing information is indicative only, subject to change and is not an offer to deal at any price quoted. Any reference to the terms of executed transactions is preliminary only and subject to written confirmation.

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-----Original Message-----
From: Thakkar, Jinit [GCG-AP_IND]
Sent: Thursday, November 05, 2009 5:58 PM
To: 'support.[protected]@samsung.com'
Subject: RE: RE: BP no: [protected]


Team,

Servicing of the AIR condition was done on Saturday.

The touch pad of the AC is not functioning, the same has been reported in the work sheet aswell.

The technician had asked me to FAX the bill copy on 28711882 / 3 to Mr Chetan's attaention, I have faxed the same on Tuesday Nov 3rd.

There is no reply on this till date, please have this resolved.




Warm Regards,
Jinit Thakkar
Citigroup Global Markets India Private Limited
Assistant Vice President
Ph: +[protected] / [protected]
Direct : 40178421 / 66112649

================================================================================...⇄

Important Information

This message may contain confidential, proprietary or privileged information. If you are not the intended recipient, please notify the sender immediately and delete the message from your system. You should not copy or use it for any purpose, nor disclose its contents to any other person. E-mail transmission cannot be guaranteed to be secure or error-free. No guarantee is made that any attachments are virus free. We reserve the right to monitor all e-mail communications. This e-mail does not take into account your investment objectives or financial situation and you should obtain advice based on your own individual circumstances before making an investment decision. Although the information is believed to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute Citigroup's judgment at the date of issue and are subject to change without notice. Unless stated otherwise, pricing information is indicative only, subject to change and is not an offer to deal at any price quoted. Any reference to the terms of executed transactions is preliminary only and subject to written confirmation.

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-----Original Message-----
From: Thakkar, Jinit [GCG-AP_IND]
Sent: Friday, October 30, 2009 10:01 AM
To: 'support.[protected]@samsung.com'
Subject: RE: RE: BP no: [protected]


I would want some one from Head office to call me immediately.







Warm Regards,
Jinit Thakkar
Citigroup Global Markets India Private Limited
Assistant Vice President
Ph: +[protected] / [protected]
Direct : 40178421 / 66112649

================================================================================...⇄

Important Information

This message may contain confidential, proprietary or privileged information. If you are not the intended recipient, please notify the sender immediately and delete the message from your system. You should not copy or use it for any purpose, nor disclose its contents to any other person. E-mail transmission cannot be guaranteed to be secure or error-free. No guarantee is made that any attachments are virus free. We reserve the right to monitor all e-mail communications. This e-mail does not take into account your investment objectives or financial situation and you should obtain advice based on your own individual circumstances before making an investment decision. Although the information is believed to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute Citigroup's judgment at the date of issue and are subject to change without notice. Unless stated otherwise, pricing information is indicative only, subject to change and is not an offer to deal at any price quoted. Any reference to the terms of executed transactions is preliminary only and subject to written confirmation.

================================================================================...⇄



-----Original Message-----
From: SUPPORT INDIA [mailto:support.[protected]@samsung.com]
Sent: Friday, October 30, 2009 8:56 AM
To: Thakkar, Jinit [GCG-AP_IND]
Subject: Re: RE: BP no: [protected]


Dear Customer,



Thank you for becoming a patron of Samsung product.



We sincerely regret the inconvenience caused to you. We have forwarded your query to our department concerned. The relevant person will get in touch with you shortly.



We appreciate your patience and request you to bear with us till then.



For further assistance you may contact SAMSUNG Customer Contact Center at 3030 8282 or [protected]toll free).



Thanking and assuring you for best services always.



Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.




------- Original Message -------

Sender : Thakkar, Jinit <jinit.[protected]@citi.com>

Date : Oct 29, 2009 22:46 (GMT+09:00)

Title : RE: BP no: [protected]


I am taking up the issue with Press incase the issue is not resolved within 12 hours





Warm Regards,

Jinit Thakkar

Citigroup Global Markets India Private Limited

Assistant Vice President

Ph: +[protected] / [protected]

Direct : 40178421 / 66112649


================================================================================...⇄


Important Information


This message may contain confidential, proprietary or privileged information. If you are not the intended recipient, please notify the sender immediately and delete the message from your system. You should not copy or use it for any purpose, nor disclose its contents to any other person. E-mail transmission cannot be guaranteed to be secure or error-free. No guarantee is made that any attachments are virus free. We reserve the right to monitor all e-mail communications. This e-mail does not take into account your investment objectives or financial situation and you should obtain advice based on your own individual circumstances before making an investment decision. Although the information is believed to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute Citigroup's judgment at the date of issue and are subject to change without notice. Unless stated otherwise, pricing information is indicative only, subject to change and is not an offer to deal at any price quoted. Any reference to the terms of executed transactions is preliminary only and subject to written confirmation.


================================================================================...⇄






> -----Original Message-----

> From: Thakkar, Jinit [GCG-AP_IND]

> Sent: Monday, October 26, 2009 3:45 PM

> To: 'support.[protected]@samsung.com'

> Subject: RE: BP no: [protected]

>

>

> Will anyone apply his mind on this and help this customer

>

>

>

> Warm Regards,

> Jinit Thakkar

> Citigroup Global Markets India Private Limited

> Assistant Vice President

> Ph: +[protected] / [protected]

> Direct : 40178421 / 66112649

>

> ================================================================================...⇄

>

> Important Information

>

> This message may contain confidential, proprietary or privileged information. If you are not the intended recipient, please notify the sender immediately and delete the message from your system. You should not copy or use it for any purpose, nor disclose its contents to any other person. E-mail transmission cannot be guaranteed to be secure or error-free. No guarantee is made that any attachments are virus free. We reserve the right to monitor all e-mail communications. This e-mail does not take into account your investment objectives or financial situation and you should obtain advice based on your own individual circumstances before making an investment decision. Although the information is believed to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute Citigroup's judgment at the date of issue and are subject to change without notice. Unless stated otherwise, pricing information is indicative only, subject to change and is not an offer to deal at any price quoted. Any reference to the terms of executed transactions is preliminary only and subject to written confirmation.

>

> ================================================================================...⇄

>

>

>

>

> -----Original Message-----

> From: Thakkar, Jinit [GCG-AP_IND]

> Sent: Friday, October 16, 2009 6:46 PM

> To: 'support.[protected]@samsung.com'

> Cc: Thakkar, Jinit [GCG-AP_IND]

> Subject: BP no: [protected]

>

> Dear Concern,

>

> I had lodged the captioned complain on 10th, unfortunately the same is closed without any update to me, saying the address is different.>

>

> The AC was bought under exchange and hence was picked from my old adress, the AC was though delivered to my new residence which is just 5 minutes away.

>

> Post that i called on tuesday, a very sweet and kind officer from your team Mr Alam who assumes to be very sweet and co-operative behaved very unprofessional, he dosent have any sense as to how to speak , when i requested to speak to a senior , he staright away said that he cant put across to any senior. On asking the seniors name , he confirmed one Mr. Arvinds name, when i asked the full name , he denied giving it.

>

> What type of service is this, what happened to the escallation which Alam was suppose to make, what happened to the service call, till date since April i havent heard from you guys as company on the performance of the product.

>

> I have a complaint that the main switch is spoilt, now with your delay you will say that I should have confirmed the same earlier.

>

> Where does a individual go in such an event.

>

> Hope the person reading this mail is not like Mr Alam, else i know the fate of your company and so will the world in near future.

>

>

> Warm Regards,

> Jinit Thakkar

> Citigroup Global Markets India Private Limited

> Assistant Vice President

> Ph: +[protected] / [protected]

> Direct : 40178421 / 66112649

>

> ================================================================================...⇄

>

> Important Information

>

> This message may contain confidential, proprietary or privileged information. If you are not the intended recipient, please notify the sender immediately and delete the message from your system. You should not copy or use it for any purpose, nor disclose its contents to any other person. E-mail transmission cannot be guaranteed to be secure or error-free. No guarantee is made that any attachments are virus free. We reserve the right to monitor all e-mail communications. This e-mail does not take into account your investment objectives or financial situation and you should obtain advice based on your own individual circumstances before making an investment decision. Although the information is believed to be reliable, we do not guarantee its accuracy and it may be incomplete or condensed. All opinions and estimates constitute Citigroup's judgment at the date of issue and are subject to change without notice. Unless stated otherwise, pricing information is indicative only, subject to change and is not an offer to deal at any price quoted. Any reference to the terms of executed transactions is preliminary only and subject to written confirmation.

>

> ================================================================================...⇄

>

>

>

>

Sir/Madam
I have bought a Samsung Microwave Oven on[protected] from D.S Dhyani Associate, Niranjanpur, Dehradun,India .I have called up the Samsung Customer Care for installing/Demo the Oven and nobody has turned up so far .It's amost more than a 4 days.
Pl.ook in to the matter and take necessary action against those who are spoiling the name and fame of world class samsung company.

Hi, Myself Vinod Sawda A Sumsung Iskara (S-379) CDMA Customer From Satna M.P. I have Purchased New Iskara CDMA Handset on 06.08.2009 & After 15 Days i got the Problem on the handset that Handset is Droping the Network. 1st i Didn't know that in Satna Samsung Having Any Service Centre, I went that Retailer From Whom i have purchased the handset then he suggest to go to Samsung Distributor Point at Satna Marketing, i Meet Mr, Anil Dhanwani Their & he suggest me to go to Samsung Service centre which is saturated at Jai Stabh Chowk by the Name of "Chacha Enterprises", I meet Mr. Gudda there Which behavier was not so good for me also i feel that he was not taking interest regarding the same, but he take the handset & gave me time till evening & also no job sheet given by him, in evening i went there then he said that we dont have software of this handset so i will talk with my bosses & inform u tomorrow, i said ok. also i went there on next day he said that handset is ok now, i saw that there is no software istalled on the hadnset coz phonebook & other memories was not reseted. then he said we have done hardware work on ur handset. 1st of all i want to infor u that i know mobile repairing software & hardware both but i left it coz i got the job in Reliance Communications. i saw there is no screw opened means he didn't do any job on the handset from 2 days. on same day i got the same problem again & i gave the handset again to Service Centre to Mr. Gudda then he said i will check the handset give me time till evening, at evening i went then he said left the handset till morning. in Morning when i went then he's saying that handset having no problem Reliance Having Network Problem so u r Facing the Same. I told before that i m in Reliance Communications, if Reliance having Network Problem then Why Iskara HAndset Only getting that i have LG handset Why its Netwrok not Dropped. Then He didn't do Anything in 4 Days & return the handset as previous Condition.Still on Date 14.12.2009 my problem not solved

Regards,
Vinod Sawda
Reliance Communications
Satna
Mob-[protected]

i have install new pc suit version NPS ID3 for samsung metro s3310 completely but my mobile phone is not connected to the pc after installation also.

i am connecting phone using USB cable, i also install USB driver competely.

my memory card is connected with pc nicely with USB CABLE, but pc suit is not connected using USB cable so pls solve my problem.

Hi,

I bought a Samsung Microwave Grill, from Geylord electronics, Paltan Bazar, Dehra Dun on 2nd December, 2009. I was promised I'll be given microwave utensils (starter Kit) in a couple of days. But till now I have not got it. Even repeated calls to customer care for installation has fallen in deaf ears. Worst customer care response I have seen. And without the microwave safe utensils , what does Samsung expect me to do with my microwave.

If anyone is listening in Samsung please contact me.

Ankur Dixit
[protected]

Samsung TV model CS21A530FL CODE-AXXL bearing Serial No.08253ZAQ900579H purchased on[protected], at Nalasopra Dealer Snehanjali.

The set was replaced 2 times due to color patch problem and sound issues.

Now I have been transfered to Goa. The same was complained to Service centre. But the problem still exists.

My. BP No.[protected].

Can this be resolved so that I can see my TV properly while working.

Regards..Suresh

[protected]@planetmretail.com
Escalation regarding mobile delivery


Hi,

I am highly dispointed with service you are providing.

I had booked Samsung- 5603 (3G) mobile on 6th December and done full payment on same day. i wanted to gift it to my Brother on his b'day on 10th of December.

It was told to me that i will receive my mobile on 10th Dec. I could not get it. I was asked to revisit the shop on 11th Dec.
That day i could not gift it to my brother but promised him to get it on next day.

I revisted the shop for same on 11th dec at 6 P.M. but they asked me to revisit it on 9 P.M for same.
I had gone to shop for same again on 9 P.M but could not get my mobile delivery.

I wanted my delivery urgently, but Cashier, Shailesh, Vikhroli branch told me that Ganesh has gone for delivery but he could not contact to ganesh for same. Later he told that warehouse department got closed so delivery can not be happen for next two days, till 14 st Dec.

As it is going take another two days and I urgently wanted my mobile i called up Area Manager, Amit Dhuri on [protected]. But he told me the same reason. I asked for Zone manager's number to Amit but didn't give it to me.


This is extremely annonoying and frustrating that having done full payment for mobile before delivery, almost a week in advance, I am not able to get my mobile delivery, rather i am asked to wait for next two more days.
Eventually i could not gift the mobile to my brother till date though i promised for same.

Considering that PlanetM is a good store, we approached it for new mobile purchase, but i am highly disppoined by service and response you are providing.

This is really a bad experience for me from PlanetM and defainaly like to put in front of you in order to avoid such escalations from other customers.

I am expecting some strict action against all guilty people from PlanetM to avoid such irresponsible things.

Hoping for positive response ASAP.
Awaiting your answer on same.

Dispointed Customer,
Prashant K
[protected],[protected]

Dear Sir,
i had purchased a new CDMA hand set.
Since Day one its battery and display were giving problems. When I contacted the Samsung Service centre, they informed that the set is defective and needs to be replaced, but I will need to return the set to them and wait for 15-30 days for replacement. They were also not sure whether the replacement would or only the motherboard will be changed.
Since the set is in warranty, tyhey were not willing to talk to seniors for immediate replacement wherein they can request for new motherboard and do immediate replacement for same
I have spoken to samsung seniors for early replacement as it would not be possible to be without handset for such long time ans I anm working in sales for a PVt firm
Pls help in getting the matter resolved..
Regards

i hav sbmitted my samsung mobile at nagpur service centre of samsung fr s reason dat my battery ws drainin fast bt they told me dat d battery is fine n while returning my mobile it ws nt starting n they said dat there is a prob wid d mother board n they need to replace it(wich ws workin good wen i handed them my mobile).
n now its more than 13 days i cudnt get my mobile back n they r sayin dat it'll take another 5 days...

7th December 2009
To,
The Manager,
Customer Care,
Samsung
Mumbai

Dear Sirs,
Ref: Samsung SF 5100
Sub: Complaint against your Service Engineer
We, BHARGOVI, in our office, we are using the printer Samsung SF 5100 since last 4-5 years. Barely 3 months back, we had a problem with the printer and as per the telephonic complaint made to your telemarketing executives; your service Engineer Mr.Kailash attended the call. After the thorough inspection, he had a suggestion to change the part-Main Board and as per his invention we agreed to do so and changed the part and he charged sum of Rs.4,500/- for the same. From last week we are facing the same problem in our printer and complaint to your executives. But once again Mr. Kailash suggested, changing the part-main board without inspecting the machine, and we had the argument with him finally he said that, if we give permission to change the part, he can come with the part and repair the same. Our question is that, Is the original part of Samsung had any warranty of six months at least? How your executives deciding the problem sitting at your office premises? Funny thing is, we taken this matter with your executive Miss. Nimitha, she had sent your engineer Mr.Shinde repair the machine even without changing any parts. How is it possible?

Now at this point of time we felt that Main Board changed by Mr. Kailash before 3 months was not required & Rs. 4500/- I charged for the main board was not required as I think he is not capable of judging the problems in the machine. As when I call him he either never attends the phone nor reply’s. After appoint of time I felt to go to the consumer court and file a complaint but as a good citizen I felt not to go the court for this matter. So please look in to the matter seriously and enquire the same with your engineers who attended the matter & let us know.

At the same time, we complained the same matter to your call centre at Chennai & service center at mumbai; but all the call are in vein. They people holding the phone call for half an hour continuously and giving the assurance to call back in half an hour, but neither in three-four hours there is neither call back nor replies from their side.
This is for your information and proper enquiry.

Thanking you

Bhargovi


CC : hemant.[protected]@partner.samsung.com

I purchased Samsung 60" DLP TV in the year 2006; suddenly now on[protected] it stopped working; The TV cost me mearly about 2.60 lacs or more when I purchased, I have made severel complaints to samsung customer care number[protected] my complaint number is [protected]; So far even after one week they have not diognaised the fault in the TV; Lack of experienced service Engineers in Trichy for that TV and lack of sufficient stock of spare parts is the problem; For High end customers at least samsung should think of deputing proper experienced service engineers from chennai and supply spare parts; I am worried for having trusted samsung and I will think twice before buying any samsung product here after; I am of opinion that service is very poor in samsung

i had purchased the refrigerator in march 2009. the fridge makes humming sound and vibrates a lot. we complained to your service centre the person who came for service was not a tecnichian and it seemed he had just come formality sake... we have purchased it from harsha store belgaum.. the complaint from our side is not given any heed... hope u would help us in best waypossible...

I hardik Shah purchase 3 A/c. for my Readymade Garment showroom by your delare Shreeji sale ,Sabarmati, Ahmedabad.details as under:-

1. Modle no:- AS 18 ETAXTL
2. Ton :- 1.5. ton.
3. Sr, no,:- 1. I/U :- 287PZES300307
O/U:- 288PZES301941
2. I/U :- 287PZES503170
O/U:- 288PZES500870
3 I/U :- 287PZES300267
O/U:- 288PZES301655
4. Purchase Date:[protected].
5. Bill no.:488 to 500

After purchase of A/c. last 6 month i have 12 time on complen to your Ahmedabad service office for water licking problem in all 3 Ac.but still no body can solve this problem. we cannot get satisfied service for your side.Today I call your service hlpeline no.[protected] they can register my complen & give me complen no. [protected].
All the time whey i call your service officer thay can only register complen & give me complen no but still nobody solve this complen