Samsung India Complaints & Reviews

A compliant was registered with the customer service centre. The complaint reference no.[protected]. However, no body called us to resolve the compliant. Since we had fortunately stored a service engineers no. during the earlier compliant. We contacted the service engineer. Who wanted to be anonymous. Then we called the landline no.[protected]. But however, nobody seem to respond to the complaint. Then on repeated requests, a service engineer...

Dear Sir,
I purchased one split AC 1.5 ton (model 18 FK)of a reputed brand Samsung on 6.6.2008. The
A C has been troubling me from day 1 it was installed at my residence at A-5 B /349, Paschim Vihar, New Delhi.Last year it was flooding my Drawing room with water leaking from indoor unit. After several visits by their Engineers, and after it had fully spoiled my sofa and carpet, it was reinstalled but by that time summer was...

Dear Sir,

07 months back on 11/10/2008 I have bought one refrigerator of Samsung Company in tirupati.HERE IAM GIVNG MY REFRIGERATOR BILL DETAILS-BILL NO:391, TIN:NO:[protected], SRI SANKARI ELECTRONICS, 16-1-28, NETHAJI ROAD, TIRUPATI. My refrigerator is not working for the last 30 days. I have made so many complaints to the company's service centre M/S gopikrishna Enterprises 20-3-25/A8, Nr Muncipal Park, Tirumala By...

my sim number is[protected]...
plz send my puk code... urgent...
my cell number is [protected]...

I bought AS18FJXTL Split AC on 12th Apr 2008 from PCH Zone, Hyderabad. Serial # A166PZBQ205077H. The AC had problem immediately after I bought. I have complained about my AC not cooling and water leaking from indoor unit last year Apr & May 2008 (BP number [protected]). This was not rectified and the problem is continuing. The technicians who have checked it mentioned that there is gas leakage have done some work but have not fixed it....

Split A/c malfunction

My complaint as below. to samsung on 1-4-09 whose transaction number is [protected] no solution has been found to date.

MY COMPLAINT IS ' IN MY SPLIT A/C. I RUN IT IN COOL MODE 24 DEG. TEMP. FAN SPEED LOW AND I FIX THE LOUVERS SWING AT THE LOWEST POSSIBLE POSITION OTHERWISE THE BLOW COMES STRAIGHT TO MY FACE WHERE I SLEEP. NOW SINCE MIDDLE OF MARCH EXACTLY ONE HOUR AFTER I START THE...

I have purchased Samsung CDMA Mobile SCH W299 on 29 Apr 09 from New Panvel, Mumbai and after returning home when I tried to connect mobile with PC Studio 7 but it was not. Then I contacted the shop from where i have purchased this mobile. he directed me to Samsung service centre. I have called to customer care also and they also donot know reason. Company should launch the product after testing all the things. Why customer to face these type...

Dear sir,


1. I am stationed at Jodhpur, Rajasthan. I had booked a Samsung Refrigerator model no RT-35 HV 345 Ltrs by paying the full amount by DD on 13 Apr 2009 to TARANG ELECTRONICS JODHPUR. Since I am a defence personnel I am buying the fridge through CSD.

2. Till today the fridge has not been delivered to me. Whenever I try to find out from the dealer or Samsung reps in Rajasthan, either they don’t...

Respected Sir/Madam,

Myself, Gagan Sahni, Resident of A-67, Vikas Puri, New Delhi-110018 had bought a Samsung 0.9 tom Bio sleep model samsung split Ac from new Berco electronic, Uttam Nagar on 5th may 2008, The unit had manufacturing default from the day one, For the same i had a word with the shopkeeper but he put the entire resposibility on the shoulders of the company, And the Company representative had come and said me...

I have had one of the worst customer experience with Samsung. I bought their 1.6 ton AC around 7-9 months ago & within this time period only I have had numerous problems with the product. One of the major setbacks I had was last week when my AC didn't started. When we called their services executives he said the AC's circuit has been damaged & will need to be replaced.

He didn't even had an approximate...

I had bought a Samsung window AC 1.5 Tons in 2006. Selecting Samsung turned out to be a big mistake. Within 6 months the compressor failed. It was the begning. The piece of Junk i bought has not run continiously for more than 4 months. I have been spending Rs 2000 every year on its maintenence to keep it running. Complaints to the company and the service center has not yeilded any results....

On 05.05.2009 your service engineer came and replaced my 2 star rated machine -12ZKB with the 1 star rated machine being model no-AW12ZKAXTL.
Pls clarify me whether yr service engineer thinks that customers are uneducated or he himself is uneducated.As it is obvious that he cannot ignore this fact, or else he has done it intentionally.
Secondly I hope that calling your customer care no is of no use except the wastage of money...

We purchased a samsung refrigerator from PCH, Masab Tank, model RT 31 GV SS 1XTL in March 2007. In March 2008 the compressor had to be replaced.
Now again in May 2009 the compressor has blown.
The central customer support does not respond to calls, the technician comes late, and and then says comprewssor replacement is not his job. the service center Matrix does not have a compressor and says it will take 5 days.
This...

we purchased a samsung semi automatic washing machine (7200) in 2005 at mumbai, it was in good condition, at present we are living in bhatinda (punjab). the machine got break down i complaine in local service center they came after 3 days of complaint and checked the machine gone back after analysing the problum(Timer damaged). Again came afetr five days with local sapre part but didnt informed us that it is local and fieetd us by saying...

I had purchased a Samsung double door Frost free refrigerator in Dec'2007 from Ghaziabad(UP) from a shop named Columbia sales.The detail are as below

Date of Purchase:19.12.07
Capacity :230Litres (Double Door)
Model :RT 23 RNBS1/XTZ
Serial No.:02934ZAPC00600H
Dealer :Columbia sales, Ghaziabad

From the very first few month of purchase it had a problem of improper cooling .Problem...

i bought samsung split air conditioner model ASI8NA/2009 last friday that is on 1st may 2009 from punjab radios railway road sirhind, but since then i have not got the air conditioner installed properly at my clinic, the person which the dealer sent did not show any interest in installing it properly but rather hastened the installation, as per his promise the mechanic has not come yet to do the remaining work as per his promise and he had...

Hi,
We logged a complaint in Samsung service in Thrissur, Kerala on 7/03/2009. But the call did not resolve till this day.And no reply from Service center. We got updation only if we contact them only.Bu till this date they did not give correct reply.Service Center Details:
PRIME SERVICES
TC 29/393,
THIRUVAMBADI ROAD,
NEAR POONKUNNAM RLY STATION,
THRISSUR-680022

Call Invoice...

I bought this mobile on 11 th May'08 and got a one year warranty. Now, it's display is not working and it's still in warranty. The nearest service centre operator is saying that they don't have the part to be exchanged. From last 2 weeks, they are saying the same thing. Moreover they don't have a registration system whereby I can prove that I lodged the complaint in the warranty. My phone's warranty is about...

AS MY SAMSUNG BIOSLEEP AIR CONDITIONER MODEL NO AS18FKXXTL WHICH I BOUGHT IT ON 21 APRIL 2008 AT BAJAJ ELECTRONICS PUNJAGUTTA WAS GIVING TROUBLE, I CALLED THE CUSTOMER CARE NO 30308282 ON 02/05/09 AND REGISTERED A COMPLAINT. SO THE CUSTOMER CARE EXE TOLD ME THAT MY COMPLAINT ([protected]) WILL BE ATTENDED ONLY ON 04/05/09 AS 03/05/09 HAPPENED TO BE SUNDAY, HE HAS TAKEN ALL MY DETAILS LIKE MY PHONE NO, ADDRESS, MAIL ID, E.T.C.
ON SUNDAY...

Dear Sir,
We have purchased Slipt A/C 1.5 ton from M/s M.A.Ethirajulu Naidu, 18, Evening Bazaar Chennai which were installed in Nov 2008 in our house. The A/cs were put to use from 23 Jan 2009.
A/c had a manufacturing defect which they serveiced in the month of Jan 2009.

Again the problem started in the month of April 10th for which complain was made and the service people took the A/c to their work shop and...