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Samsung India Complaints & Reviews

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Updated: Feb 17, 2026
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J
jap sastry
from Rajahmundry, Andhra Pradesh
Aug 12, 2009
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I have purchased Samsung 6.2kg model no. wa82v4g at Kakinada authorised dealer recently. I would like to notice two problems. One is you have provided Water filter, very nice, but forgot to provide a tool to pull out when the machine noticed "check filter" message. As you are aware it is difficult to pull out such a small piece and neither sufficient space to keep our fingers nor sufficient carriage to pull out. I suggest you to make a suitable Handle on the top of the filter itself in your coming pieces and for me you provide a suitable hook (either metal or plastic) which can not spoil the piece(filter) at the earliest by post.

Second one is there is no wheels to move the machine one place to another, because in all towns and cities unless you have a own house it is difficult to keep it neither bath rooms nor in balcony permanently. I advise you to keep wheels at the bottom and arrange button to come out when required to move the machine and settle inside when not required in the stands inlet to fix the stand while using and not to give jurks . I hope I am correct the reason you have not provided wheels not to shake the machine while using because of vibration.
Aug 14, 2020
Complaint marked as Resolved 
My brother has one samsung (6.0kg WA80T4G) washing machine.But now it has problem in its water supply.. There is no water supply to the inside drum..He is staying in bangalore..so i need help from sumsung service dept in reparing our washing machine..Also i need samsung service man contact no..i hope samsung will provide the respective service, , Thank you..
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    V
    Vikas Kumar
    from Delhi, Delhi
    Aug 12, 2009
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    Please be informed that I've own a samsung fridge Model no - Samsung Biotech refrigerator which i'd purchased it few years back.the problem is from last 2-3 days it is not working and getting tripped and I've been calling these people from the company service center from the last two days and no one is coming to rectify the problem.

    I've spoken to Ahmed at Faridabad service center but he has not provided me any help and no one has come to see the fridge.
    As one understands how difficult it is to survive without fridge.Request you to kindly look into the problem.the people from the company are unprofessional and are not attending to the problem.
    request someone to look into the same ASAP.

    My house no is as follows.
    House No - 804, sector - 15,
    Faridabad - 121007.
    Mobile no - [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    samsung people totally un professional
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      M
      Manoj Patil
      from Pune, Maharashtra
      Aug 12, 2009
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      We have brought samsung b210 mobile on 8th Nov 08 and it is in waranty period. IMEI no is 356591/02/035542/4 and serial no is RW1QA84422Y
      MODEL IS -SGH-B210
      Now there is problem with the socket used for charging . when we went to shop they told that we have to give it to Samsung service center. so when we made a contact in authorised center in Pune they told that it will not be replaced or repaired by Samsung as it is damaged. But If we are handling this with care and then also if it is damaged then what quality these people are using? Now they are asking repairing charges of Rs 1900/ which is cost of mobile itself ! We are using many Samsung equipments but due to this we are now thinking on that decision that henceforth not to buy any product of Samsung .

      It is a kind request to concern person to solve this problem.

      Regards
      M.M.Patil.
      Aug 14, 2020
      Complaint marked as Resolved 
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        H
        Hardik Yogesh Parekh
        from Mumbai, Maharashtra
        Aug 11, 2009
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        We have been told by the dealer i.e. by e-central Vashi that we will be getting a Airtel Digital TV set top box free with installation and 5 months subscription. The Airtel representative came at our place and he gave us a NO SIGNAL CERTIFICATE and told that the dish cannot be fitted at our place. Now we are talking to the dealer than he is telling that we can't do anything. This is your problem.
        Aug 14, 2020
        Complaint marked as Resolved 
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          S
          SAINEST TUBES PVT. LTD
          from Bengaluru, Karnataka
          Aug 11, 2009
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          Dear Sir,
          we havepurchased the 1.5 ton a/c 5No And 1No of 2ton A/C of samsung Company. One of the A/C of 1.5ton is not working.We have registered a complain with BP NO [protected]. but still no action has ben taken. So we feel that we have made a great mistake purchasing samsung product.We have purchased the A/C on 10/07/09.Please take some strict action that our A/C could repaired as soon as possible.

          THANKYOU
          SAINEST TUBES PVT LTD
          CHHATRAL DIST: GANDHINAGAR
          (NIRMAL BELLANI) [protected]
          [protected]. 234128. 232242
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            S
            Sagarika123
            from Hyderabad, Telangana
            Aug 11, 2009
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            Hi

            I purchased samsung s5233 mobile 1 and half month ago, now its touch pad and mother board are faulty .Since i bought this model i faced the problem like the set is frequently get hanged and some time the touch pad is not working and the camera also got hanged.

            Now the problem is the touch pad is no more working for me, then i went to sevice station they told like the touch pad you need to change and after that they told the moder board also get corrpted.

            Please friends before you going to buy any samsung mobile, just think twice like you have to bear the time to get to the services 5 to 10 times and also have option for another mobile because you did not get that set repaired with in a week.

            Thanks
            sagarika

            Samsung Mobile S5233 — Mobile phone replacement

            I purchased S5233 on[protected]. Since last 4-5 months it is not working. It was repaired by the company engineer 3-4 times but in vain. Now the set is with the Samsung engineer : M/S Himtech electronics PC chambers. Jodha Niwas Shimla, Phone 2800222 for replacement but till date not replaced. Please help
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              S
              S Varghees
              from Mumbai, Maharashtra
              Aug 11, 2009
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              I have send my Samsung HDD to the service center for warrenty.The service centre is in tvm and it isMareena Electronics, Sreekandeswaram, Fort P O, Tvm.They are not give right consideration to my HDD.I didn't get the warranty.If You are not willing to Solve complaint I shall go to the consumer court.
              MY samsung HDD is
              Model No SP0822N
              Serial No 1519J2CL411446
              Work order No in Mareena 0709/296/21 Date 10-07-09
              Aug 14, 2020
              Complaint marked as Resolved 
              model number SP0822N, s/n s06qj10y573761 Warrant
              Saurabh Behere: [protected]
              call me after reading following information

              http://www.samsung.com/in/support/repair/servicePolicyHDD.do

              Serial No.: 1519J2CL411446
              Date of Manufacturing: April, 2006
              Expiry Date: April, 2011
              Distributor: SIEL (SAMSUNG INDIA PVT. LTD.)
              Status Replacement

              HDD Warranty Voids if any Physical damages found.

              Terms & Conditions:
              http://www.samsung.com/in/support/repair/servicePolicyTerms.do#11
              Saurabh Behere: [protected]
              call me after reading following information.

              http://www.samsung.com/in/support/repair/servicePolicyHDD.do

              Serial No.: 1519J2CL411446
              Date of Manufacturing: April, 2006
              Expiry Date: April, 2011
              Distributor: SIEL (SAMSUNG INDIA PVT. LTD.)
              Status: Replacement

              HDD Warranty Voids if any Physical damages found.

              Terms & Conditions:
              http://www.samsung.com/in/support/repair/servicePolicyTerms.do#11
              SERIAL NUMBER -S06QJ1IL907083
              SP0822N
              ASPAK SHAIKH [protected]
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                L
                LETHA K JOHN
                from Bengaluru, Karnataka
                Aug 10, 2009
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                I have purchased a Fully automatic Washing machine of Samsung from Pazhayakadavil Audio Vision, Thalayolaparambu, Kottayam District, Kerala on 06.05.2006 vide Bill No.459. Now it is not working. As suggested by the dealer, I have registered a complaint at Kottayam Service centre on 15.07.2009. My complaint Reg.No. is [protected]. Till today, I have'nt got it rectified. The service executive who attended (Mr. Bineesh) said the problem is with PCB and they are waiting for the spare to receive from Chennai. But, unfortunately, they haven' t got the same till today. Whenever I enquired about the status of my complaint, I am getting very silly excuses.

                Please make available the spares to Kottayam service centre and do the needful to get me the washing machine repaired at the earliest.

                Thanking you,

                Letha K. John
                Mob :[protected]
                Aug 14, 2020
                Complaint marked as Resolved 
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                  V
                  Vikas Bulani
                  from Chennai, Tamil Nadu
                  Aug 10, 2009
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                  I had purchased Samsung LCD monitor in Aug-07 with 3 years of warranty. The monitor had started behaving weird in just one year and I had raised several complaints with the Samsung customer care. Samsung had tried to repair the monitor several times but it still have same issues. Even after wasting so much time Samsung refuses to replace it.
                  On top of this the service managers (Mr. Rajendra [protected]
                  & Mr. Paresh [protected]) are the most unprofessional set of people I had to deal with. They would promise they will call me in 10 minutes and would never even call in 10 days unless I call them back.

                  This shows how much unethical the company is

                  I would advise all the folks to be very careful while choosing a brand. I had 3 samsung mobile phones (CDMA) and all are piece of junk. I had to purchase it because that was the only brand supported by Tata Indicom. Else if Nokia can be rated 9/10, I would rate Samsung nothing more than 3/10

                  Vikas
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                    M
                    Mohan Philip
                    from Ahiri, Maharashtra
                    Aug 10, 2009
                    Resolved
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                    Resolved

                    Unpleasant Odor from the fridge.

                    We purchased a Samsung Refrigerator ( RT 27 ) from Dass Electricals, Pune on 06/06/09. We bought the Samsung Refrigerator thinking that it will give us the quality product, but we are totally disappointed with its performance. When ever we open the fridge door, it emits an unpleasant order, that even fills the room where the fridge is kept. . We have been using fridges since 1974 ( first it was a Godrej and later it was a Whirlpool ) and...
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                    A
                    Ashish sen
                    from Delhi, Delhi
                    Aug 10, 2009
                    Resolved
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                    No CD came with the set.I am unable to work through my PC which does not report having corresponding software.please tell what to do?Installing the other samsung pc studio 3 does not help to connect USB..
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    just down load the new samsung pc studio u will connected through usb but u cant install application to ur mmobile through this s/w.
                    Please mail me this drivers at my email ID..[protected]@gmail.com
                    Hi,

                    Recently i have purchase samsung S 3310 mobile, i have not the CD along with the phone. I am enable to connect it to PC. pls suggest me what s/w and where to download.

                    pls give me response ASAP.

                    Regards
                    vinod kumar K.R
                    pls send the PC drivers to my email ID: [protected]@gmail.com
                    i bought dis set. n even i m having problem with softwar. tried pc studio 3 and 3..
                    nothing works.
                    can u tell me the link for this new pc studio?or email me.
                    I Purchase a samsung S3310 Mobile But there is no CD to Pc Suite. Please sent me a pc suite driver
                    i am your customer i had purchase model s3310, but i didn't get its software to conect internet through mobile.pls solve my problem asap
                    datacable not conetted
                    Smasung PC Studeo
                    My Name Dattatray Shirsath
                    My Village Name Lakhmapur
                    Dindori, Nashik
                    I purchase a SAMSUNG S3310 Mobile Set still i am unable to connect my computer. Pls send a Correct software to my mail ID
                    guyz...plz help me...i got dis s3310 nd nw i cant connect to pc studio wid my cell...pls send me the software at my [protected]@ymail.com
                    samsung thems downloas to internet
                    I Purchase a samsung S3310 Mobile But there is no CD to Pc Suite. Please sent me a pc suite driver
                    pla send me the software of pc suite driver or i [censored] use my usb 2 put any of the songs from my com..plz plz plz do it on urgantly

                    Samsung S3310 — no driver cd

                    i have not receivd driver cd with my phone , hance cannot connect the phone to pc. please provied me the drivers. thanking you
                    please provide driver cd
                    just down load the new samsung pc studio u will connected through usb but u cant install application to ur mmobile through this s/w.

                    pls send the PC drivers to my email ID:[protected]@gmail.com
                    pls DO.. send the PC drivers/ PC SUIT FOR S3310 to my email ID:[protected]@gmail.com

                    IT'S URGENT...
                    i purchased samsung s3310 last month but i found a problem in its software. When i tried to edit text in applications then i found out that it has no key t o delete. kindly tell me what to do?
                    please send me pc suite of samsung 3310
                    i have purchased samsung s 3310 and hve not received the cd with it and i m unable to connect it to my pc send me pls or let me know what else cn be done
                    i am a samsung s3310 user. i cant store data direct to memory card., which transfrom from other bluetooth
                    i need softwear of s3310
                    i have no cd with my mobile plz send me its driver to connect with pc
                    s3310
                    Dear Sir,
                    I have not got my CD alongwith my Samsung mobile S3310 set, pla send me the software of pc suite driver or i [censored] use my usb 2 put any of the songs from my com..plz plz plz do it on urgantly
                    I purchased s3310 but i didn't get any software or PC suit to connect samsung mobile with computer. Pl send PC suit to my Email ID.

                    Thanks

                    Regards
                    i bought samsung s 3310 mobile. there is no cd with it and bcoz of that i am unable to connect it with pc and no game downloading possible. please tell me what i do . it is urgent i am thinking to change my cell again bcoz of that problems. thanks

                    s3310 — Not received CD with the set

                    I have purchased the Samsung mobile S3310,and unable to connect to PC.
                    I didnt receive any CD with the set.

                    Please suggest/advise me how to connect to PC.Any drivers need to installed, if so, please send them to my mail id.

                    [protected]@rediffmail.com

                    I am waiting for your reply ASAP.

                    Thanks
                    Rajesh J
                    I have purchased the Samsung mobile S3310 and i have not received any CD with the set for connecting to PC.

                    Please suggest me how to connect to PC and any drivers need to be installed.If any drivers need to be installed, please send them to my mail id :[protected]@rediffmail.com

                    I am waiting for your reply ASAP.

                    Thanks
                    Rajesh J
                    HOW TO INSTALL PICTURE FROM MY SAMSUNG S3310 MODEL? NO SOFTWARE CD PRIVIDED ALONGWITH NEW MOBILE. GIVE REPLY
                    I have also have same problem that I could not able to connect my samsung 3310 cell to P.C because when i have purchased this cell there was no c.d. Please inform me out to down load this P.C driver
                    i have purchased samsung S3310, may i know using the PC studio can i take the copy of my sms(messages) to PC. Very urgent since more of the message information are required for me, for the reference. Pls let me know the details...
                    Hi,

                    Recently i have purchase samsung S 3310 mobile, i have not the CD along with the phone. I am enable to connect it to PC. pls suggest me what s/w and where to download.

                    pls give me response ASAP.

                    Regards
                    Sanjay Kapil
                    No CD came with the set.I am unable to work through my PC which does not report having corresponding software.please tell what to do?
                    Hi,

                    I made a complaint long back for not received the drivers along with Mobile S3310.
                    I am unable to transfer any data from my mobile to PC.

                    There was no reply for the complaint or any drivers were sent to my mail id.

                    Why you people r not responding to the complaints.Please reply back with drivers immediately.

                    I hope u will send the drivers to my mail id ASAP.



                    Thanks
                    Rajesh J
                    I have purchase samsung metro 3310, but not received cd, after some time i saw cd with set in another shop, plz give me correct software on my id .
                    I am also one of the many who have not received a CD with the purchase of the 3310. And despite the software I downloaded, i am unable to transfer music from my CDs to the phone. Good Phone ... bad service.
                    No CD came with the set.I am unable to work through my PC which does not report having corresponding software.please tell what to do?Installing the other samsung pc studio 3 does not help to connect USB..
                    hello sir i purchased samsung s3310 metro

                    but it's sms storing capasity is only 150

                    is there any option for saving sms in memory card..

                    if there... plzzzz reply...

                    my no is [protected]
                    I want use drive file with digitally signed and there is drive exe but not with digitally signed so, please immediately send on my email address [protected]@rediffmail.com
                    my mobile is samsung s3310 model
                    please send me pc suite of samsung 3310

                    [protected]@gmail.com

                    gurjar.[protected]@gmail.com
                    I Purchase a samsung S3310 Mobile But there is no CD to Pc Suite. Please sent me a pc suite driver
                    [protected]@gmail.com
                    While i try to open my inbox i am getting " loading..." message afterwards its disappear.
                    while i try to send any message i am getting the same error. pls resolve this error ASAP.
                    plz send me s3310 pc suite on my email id hrsht.[protected]@gmail.com... plz

                    s3310 — keytone volume has become functionless

                    i pressed *#333# and called at this number and it showed that---all services,outgoing calls, deactivated and now when i recieve or call to my frnd's no voice is transfered.. and keytone volume is functionless......what should i do now???? can u help me!!!!!
                    i am using new pc studio 1.5.1 and i am unable to exchange messages please send me a solution for thie...
                    I Purchase a samsung S3310 Mobile But there is no CD to Pc Suite. Kindily Please sent me a pc suite driver .
                    jestin.[protected]@gmail.com

                    samsung cd drive — change of cd drive

                    i bought a dvd drive from south delhi stationers , g-5 , siddhartha building -96, nehru place , new delhi 110019 . on 17 aug 2011 and was given a warranty period of 6 months and the same was out of working order after 12 days ,as the computer was in pune it was not possible to bring it back . now i submitted it to the shop keeper on 28/10/2011 and he had given me five dates and all time i had spent my time +money in vein and he has put me in great trouble , i humbly request you to take necessary action agnist the shopkeeper so that it should be a lesson to all the shopkeepers . as an army man i don't have time to go again and again and was humiliated a lot by him .he is also in a practise of selling goods without bill and when i asked for bill he told , it is not there and wrote the gurantee on a business card .
                    thank you
                    Dear customer

                    Thank you for writing and sharing your concern with us

                    In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .



                    Thanking and assuring you for best services always.


                    Customer Satisfaction Team
                    Samsung India Electronics Pvt. Ltd.
                    Email:- akhilesh.[protected]@partner.samsung.com

                    replacement/refund

                    complaint register on 17.06.2014. totally 3 monitor is problem all are no display problem. ur engineer came and check the monitor. but still now same .warrent is over.kindly to replacement /refund for 3 monitor as soon as possible.

                    EMI statment

                    Required Monthly Statment sent to on my E-Mail add.



                    Thanks

                    coating of mobile set has faded away

                    Purchased mobile set in 03/2014 but within a short time coting of mobile set has faded away which gives a bad look also battery back up is very low which is cheeting with clients

                    Installation Of Tv

                    Dear sir, Request for New Tv Installation.. Regards, Murali Sabbana, Mob:[protected] Address:H.no:1-89, Near Naga Devatha temple, MRC Colony, Satrampadu, Eluru, W.G Dist Pin:534007

                    spare parts not available

                    Samsung cell phone model gt-s7500, bought 2 years back.now its spare parts is not available.it is a matter of regret that such a great brand knowingly makes people harassed. WHAT TO DO.
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                      R
                      Raman Sharma
                      from New Delhi, Delhi
                      Aug 10, 2009
                      Resolved
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                      Resolved

                      Dear Sir,

                      I have purchased Samsung Make Mpower-569 (Sl.No.[protected] mobile pohone on[protected] from Electro World Communication World, Noida. After 20 days mobile get problem in speaker that i can not recieve calls properly, then i submitted this mobile to samsung service center GSM TELECOM SERVICES, Noida then this problem rectified with in ten days. Now again after repairing of few days then this problem occurs again, I submittted again this set on 23 July'09 now today is 10 Aug'09 and i did not recieve mobile handset. and service center is saying it will take more days but they did not know howmany. now I want replacement of my hand set because of this problem and sevice center didnot want to do replacement.aqccording to service center mother board of handset gets problem due to this i get problem again and again. so please do the needfull for replacement.

                      my communication address is:- Raman Sharma
                      B-10A/83B, UdhayGiri-1, Sector-34, Noida
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      I am a daily passenger of railway from Palwal to Okhla. Today (10.08.09)morning at 7.34 am I stand in que for my pass and one ticket from Palwal to N.Delhi for my cussain Brother at 7.54 I reach at window no 3 through que where a youngman was sitting who refuse me rudely for ticket. due to which I and my cussain miss the train. I reach late to my office for which I punished my half day leave and my cussain miss his interview.May I know who is responsible for this. Plz do some needful.

                      NOTE : This is not first time. Staff present there is not speedy.Their speed on computer is very slow due to which public face problems
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                        N
                        NARESH SALUJA
                        from Delhi, Delhi
                        Aug 9, 2009
                        Resolved
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                        Resolved

                        RESPECTED SIR,
                        MOST RESPECTFULLY I BEG TO SAY THAT I AM NARESH SALUJA S/O BALRAM SALUJA R/O A-140, GANESH NAGAR, P.O.TILAK NAGAR, NEW DELHI-110018. I AM PURCHASE ONE SAMSUNG SPLIT A.C. ON DATE 12/07/2007 FROM BETTER DEALS ELECTRONIC PVT. LTD. B-3/67, JANAK PURI, NEW DELHI-110058, IN WHICH COMPANY CAN PROVIDE 12 MONTHS COMPLETE WARRANTY AND 60 MONTHS COMPRESSOR WARRANTY NOW PRESENTLY MY A.C. SPLIT IS NOT WORKING PROPERLY SO I CAN REGISTERED COMPLAINT BY PHONE AT 02/08/2009. AND ENGINEER IS COMING AND THEY ARE TELLING COMPRESSOR IS (NOT WORKING)DOING PROBLEM IT WILL CHANGE IN NEXT DAY. SATURDAY ON DATE 08/08/2009 I HAVE CALL IN THREE TIMES BUT THERE IS NO RESPONSE. SUNDAY ON DATE 09/08/2009 TA-SAMSUNG SMS SEND DEAR CUSTOMER YOUR CALL HAS CANCELLED AS REPAIR COST HAS NOT BEEN APPROVED BY YOU. SIR, MY COMPRESSOR WARRENTY IS SIXTY MONTHS BUT AFTER ONLY 25 MONTHS COMPRESSOR DOING PROBLEM AND COMPANY NOT CHANGE. WHY AND I REQUEST YOU PLEASE CHANGE IT IMMEDIATELY.
                        THANKING YOU
                        YOURS FAITHFULLY
                        NARESH SALUJA
                        CONTACT NO. [protected]
                        PH.[protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          C
                          Chintak Chhapia
                          from Ahmedabad, Gujarat
                          Aug 7, 2009
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                          I have baught samsung AC from SHAKTI Electronics, Naherunagar, Ahmedabad.

                          I have a really bad experience from this vendor and the company service it self.

                          Now, I have one year warranty period. Can anything can be done to this AC?
                          SAMSUNG A/C'S ARE WORST PRODUCT I HAVE EVER SEEN . I WONDER WHY THEY HAVE NO QC AND GUIDELINES, ALSO THEY HAVE WORST VENDOR +POOR CUSTOMER SERVICES

                          I PURCHASED MODEL NO AWT18WKE SL NO A196PZAQBOO187J ON 3/4/09 ...IT HAS ALREADY GONE TOSERVICE STATION (JANUS ELECTRONICS ESMS CLAIM NO[protected] ON 11/07/09) .BUT COOLING PROBLEM IS STILL THERE WHICH WAS THERE FROM DAY FIRST..

                          LG PRODUCTS ARE BETTER THEN SAMSUNG AS I M USER OF BOTH.

                          VINOD BHATT
                          ([protected])
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                            T
                            Thiyagarajan M
                            from Chennai, Tamil Nadu
                            Aug 7, 2009
                            Resolved
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                            Resolved

                            Dear Sir,

                            I Have purchased Samsung Window AC on 31st Mar 08. As of now around 800 Hrs was running time of this AC. Now i am facing the problem in GAS leakage. Service person told me to gas line and gas to be checked. And also front panel in AC not working. Hardly i have pressed that panel 20 times from the date of installation. I am only using AC Remote. I didnt expect these type of very very poor product from Samsung. I want to know the standard lifetime of these "GAS" things. Now samsung telling to pay Rs. 1850 for the above repair and additional Rs. 175 for replacing the digital panel. ( Is this fine for not using the panel ??? :( ).

                            My no. is[protected] and i have register the complaint with samsung. Reference : [protected]

                            Thanks & Regards

                            Thiyagarajan M
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            SAMSUNG A/C'S ARE WORST PRODUCT I HAVE EVER SEEN . I WONDER WHY THEY HAVE NO QC AND GUIDELINES, ALSO THEY HAVE WORST VENDOR +POOR CUSTOMER SERVICES

                            I PURCHASED MODEL NO AWT18WKE SL NO A196PZAQBOO187J ON 3/4/09 ...IT HAS ALREADY GONE TOSERVICE STATION (JANUS ELECTRONICS ESMS CLAIM NO[protected] ON 11/07/09) .BUT COOLING PROBLEM IS STILL THERE WHICH WAS THERE FROM DAY FIRST..

                            LG PRODUCTS ARE BETTER THEN SAMSUNG AS I M USER OF BOTH.

                            VINOD BHATT
                            ([protected])
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                              S
                              sanjeev kumar chaturvedi
                              Aug 7, 2009
                              Resolved
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                              Resolved

                              I have purched samsung mobile phone model no. SGH-F 270 on 7th july 09. from frist day phone having problem with its mic, also battery not charged fully and discharged with in 1 hrs.

                              i have contacted to service centre at vashi navi mumbai. they asked me to check the mobile from their engineer at service centre. after that they have found problem in its board and asked me that they will send phone to the H.O. for repair. I have given phone on the same day 25 th july and was told to collect the phone after one week.
                              i have contacted service centre to collect my mobile phone but tilll date my phone is not repaired and they are not able to inform me that when it will get repaire and return to me.

                              i contacted to mr. prashant A.SM. to get the information, but it is surprise to me that he is also not able to tell anything about the same.
                              It is very sad that company having high brand equity but having very poor coustmer service as well very poor product quality.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              i have a samsung phone which i have purchased 3 months back, the battery is pathetic and drains out very fast.
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                                M
                                MEDICAL OFFICER DANGARWA
                                from Patan, Gujarat
                                Aug 7, 2009
                                Resolved
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                                Resolved

                                Respected sir, we can purchase samsung scanner, copier cum printer model scx-4300 on dated 05/02/2009. From last 15 days our scx - 4300 not working. we informed our Dealer but we cant get any type of service from them. so please do needful.THANKYOU.
                                A.R.PRAJAPATI.
                                [protected]@yahoo.in
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Respected sir,
                                we are requevested to cancelled our complain for samsung scx - 4300 copier, scanner, printer.Thankyou.
                                A.R.PRAJAPATI
                                [protected]@yahoo.in
                                sir my requst
                                sir mera samsung scx 4300 printer hai jiska SCANNER ERROR
                                de rha jiske kaaran mere ko sir very problem ho rhi hai
                                sir koi suggestion
                                please just reply
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                                  A
                                  Anandhi
                                  from Mysore, Karnataka
                                  Aug 6, 2009
                                  Resolved
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                                  Resolved

                                  We own a Frost free Refridgrator SR34EMB.It is 10 years old.Suddenly it stopped working and the local service engineer said a part ie timer and bio meter has to be replaced.He procured it after 3 days from Bangalore.Now he says it does'nt suit and get another one or cut the size of the part to suite it.
                                  I wonder how you can not have a part for a refridgerator ?
                                  Now it almost 15 days it is yet to be repaired.I called the Customer care and registered the complaint.But again no one bothers to call or visit.What a shame on Samsung.Third class after sale.
                                  Anandhi
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    D
                                    Debasis Biswas
                                    from Srinagar, Jammu and Kashmir
                                    Aug 6, 2009
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                                    I have bought Samsung split AC 1.5 T from Asansol 'Reco' dealer and installed two months ago by the authorised service agent headed by Mr. Bagchi.of Asansol
                                    The Installer didnot repaired the portion damaged by them during installation. This was more than 10 times informed on the cell no. [protected]. Will Samsung company will set right the customer demand.
                                    During installation the installer did not used any drill machine while making hole
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                                      D
                                      dharmesh.s..shah
                                      from Vadodara, Gujarat
                                      Aug 5, 2009
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                                      Resolved

                                      I HAD PURCHASE SAMSUNG CDMA SCH-M569 DATED 21/04/2009 IN SURAT, GUJARAT.FROM VANSH TRADERS-SALABATPURA-SURAT. RETAIL INVOICE, BILL NO-113, NET AMOUNT -9900/-.
                                      VANSH TRADERS SAY ME THIS MODEL AVILABLE CALL RECORDING FACLITTY AVAILABLE SO I TRUST AND PURCHASE THIS MODEL.
                                      BUT CALL RECORDING NOT IN OUR PHONE I MANY MANY TRY CALL CUSTOMER CARE BUT NOT POSSIBLE THIS MODEL CALL RECORDING. CALL RECORDING FUNCTION IN OUR SET ERROR- NOT SUPPORT IN 4GV CALL.
                                      I AM VERY BUSY AND BIG BUSINESSMAN SO NOT IMMEDIATELY GOING CUSTOMER CARE & VANSH TRADERS BECAUSE I AM BUSY.
                                      BUT YOU NOTE SAMSUNG USER MANUAL SCH-M-569 BOOK I HAVE IT & I READ PAGE NO 21 CLEARLY WRITE CALL RECORDING METHOD.
                                      BUT I GOING SURAT CUSTOMER CARE SAMSUNG-RING ROAD, MAJURA GATE NOT UNDERSTAND THIS PHONE CALL RECORDING FACLITTY NOT ANY PROPER SOLUTION. ALSO I TODAY CALL CUSTOMER CARE SAMSUNG HE SAY THIS PHONE SOME PHONE AVILABLE AND SOME NOT AVILABLE THIS FACLITTY.NOT PROPER GIVE ANSWER.
                                      WHY ARE YOU SAMSUNG WRITE IIN USER MANUAL BOOK CALL RECORDING POSSIBLE.
                                      PLEASE SIR NOTE SAMSUNG THIS MODEL NOT POSSIBLE CALL RECORDING I SEARCH IN OUR CIRCLE BUT WHY ARE SAMSUNG WRITE.
                                      BUT I NEED CALL RECORDING FUNCTION.
                                      I PURCHASE & SELECT THIS MODEL BECAUSE CALL RECORDING FUNCTION.
                                      SAMSUNG COMPANY VERY BAD & USELESS MFG. MOBILE CDMA.
                                      MY I.M.E.NO[protected]
                                      MY CELL NO-0 [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 

                                      Samsung — Cheater Fraud company

                                      With reference to my Samsung Mobile SCH W299, I purchased this handset on 24th Sep 2009.
                                      On 26th Sep i found problem in Phone. I contacted 30308282 , they told me a procedure for that problem. I did what they told me , but nothing happened. On 30th Sep 2009 i called up 30308282 and asked for service center so that i can get my handset changed, They gave me address of Cariano Telecom (P) Limited which is situated in Roop Nagar.

                                      On 30th Sep they took my handset for checking purpose. I called them many times but they always replied that it will take more time. On 3rd Oct 2009 i again visited to Samsung service center and got my handset. Then i got information of Moti nagar Service dealer.

                                      On 3rd Oct it was off day for Moti nagar branch. I visited there on 4th Oct.

                                      They simply refused me that we cannot give you new handset as you came late. We can only do if you come to us within 7 days.

                                      Now My question is where is am wrong?????????????
                                      Is cariano Telecom is not Samsung Service center? If not how dare 30308282 gave me address of that.

                                      Who is responsible? Samsung n ow started cheating people by these acts?

                                      Story not ending here...........

                                      After a long argument, Mr Parmajit Singh , Manager of Moti Nagar branch, told me that we will repair your handset today, and you have to wait.

                                      They gain tested the mobile and told me that it needs software reload process.
                                      Mr Mohit an engineer told me to roam around for at least 1 to 2 hours, and then collect your handset.

                                      I did the same, after 1.15 hours i approached to Mr mohit, he gave me handset and told me that your handset is ok now.

                                      At that very moment i checked my handset and reported him that problem is still there.
                                      He replied don't worry just charge this mobile and its ok.

                                      Now when i cam back to my office, I charged my handset, after 5 minutes handset is saying that battery fully charged, and when i pull out the charger, low battery indication and mobile shut off.................

                                      What is this?????

                                      They gave me handset without removing the problem, why?????????????????

                                      I need reply from your side asap.

                                      I will file complaint in consumer court that how samsung making people fool.
                                      You think we are fool, we have enough time to go to service center daily???????

                                      Johar Singh
                                      [protected]
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