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Samsung India Complaints & Reviews

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Last updated May 6, 2024
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122002

Samsung India reviews & complaints page 912

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K
Kiran
from Basi, Punjab
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MOBILES THIEF in Adugodi Bangalore)

Hi,

I would like to know procedure of filing the complaints aganist Mobile Zone in Bangalore location, as they have LOST my mobile which was given for servicing in the month of Feb2009, Now on 18th April They do not have any update on my Samsung e840 Mobile, everytime I call them one person will respond to me saying Harsha(Owner) will call me in 30mins, till now I have never received a call from them to know the status of...
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M
mohitsaini_1982
from Anand, Gujarat
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Dealer refusing to replace/repair my 80GB hard disk

There was prblm in my hardisk. When I went to the servce centre who supplied the hardisk then refused to replace/repair my 80GB harddisk which is still under warranty period. They refused on the grounds that samsung will take longer time for dealers. My warranty is getting over after 2 years...



dealer name and address:- S.D computer system
3771 main road, kanhaiya nagar, tri nagar delhi -35
...
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D
DR SANJEEV MITTAL
from Jhunjhunun, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFRIGERATOR IS NOT WORKING

We have parchaged a REFRIGERATOR of Samsung Model No RT 23 M Double Door on 16/11/08 from MOTI RADIO CENTRE (BARMER) RAJASTHAN (JODHPUR ZONE)

Since from biegining absoultiy Nil Cooling in Refrizarator but after complaning so many times No response is given by you.

Ultimatly this is My Last Warning in form of E-mail if not response from your side then I will Knock the Door of consumer Court.

MY...
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N
NAWNIT KUMAR
from Delhi, Delhi
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Charged Rs. 2000/- more than actual price in open market.

Sir,
I bought a Samsung(M3510) mobile on 05/05/09 from the following shop.

Hot Spot,
Shop no- 3&4, Property No- C-1-A, M.S.
Chamber, Main Vikas Marg,
Anar Park, Laxmi Nagar
New Delhi-92

Then after next day I took feed back from other local shop, I found the same mobile set is available less than Rs- 2000/- .
They charged Rs. 8000/- and actual price in open market...
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I
icon_211
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung's worst customer service & cost

We have bought an A/C (Split 1.5 Ton) in april 2008. Our unit works well for exactly for one year without any problem but before one week (25.04.2009) it started to leak from inside unit and stops cooling after that day, only fan works but still no use. we made a compliant to samsung customer care but they dont care about the situation! after several tries they send us an engineer to inspect our A/C unit he came and check both indoor &...
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F
F.BABYCATHERINE
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REMOTE LOST

I LOST MY TV REMOTE - KINDLY LET ME KNOW THE REMOTE CODE NO TO ENABLE ME
TO BUY REMOTE FOR MY TV


SAMSUNG TELEVISION

MODEL - HITRON - SUPERHORN
MODEL NO. CS-5306-SV...
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K
kanchan saha
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

negligence of service centre ,Samsung mobile E840

Hi,
I am really disappointed for the feedback I got from the samsung customer care. (at 11 & 12, Espllanade, kolkata- 700013, west bengal, India)

Me and my entire family have been using the samsung mobiles for a long time, but after getting such a feedback from the service center, we are really disappointed.

My mobile phone is under warranty period (up to 21 June 2009), actually the phone is now unable...
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S
SUGUNAKAR SAMBANGI
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COMPRESSOR IS NOT WORKING

Samsung AC complaint not attended
Hi

On 3rd April 2009 I filed a complaint regarding my Samsung Split AC (Complaint No [protected]). So far nobody has attended for repairing.

Up till now our complaint has not been attended. Whenever we call customer care, we just get one reply that engineer will come and attend for repair.

Almost two months is completed. we have faced lot of problems at...
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R
Rishi Dalmia
from Machilipatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hard selling

Dear Sir,

I have purchased a samsung mobile phone J600 (model) on 24.03.08. Thereafter I have never been happy with either the service of the Phone or the Co. As a result I went to the service station at Lee Road 3 times before I have drafted a mail to the Co.
The response from them was quick but just to state, "Without any prejudice we regret the inconvenience caused to you. We have forwarded your mail to our...
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R
Rohit Dhiman
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Support & service && Wrong Commitment

Dear Support,

This is hereby to inform you that me & my brother Mr.Mohit Dhiman purchase a New CDMA mobile from
Bill on the Name of Mr.Mohit Dhiman

"Electro Pacific"
SCO 1024, Sector 22,
Opp ISBT Sector 17 Chandigarh,
DAted 31/01/2009,
Bill No. 28375,
Model No. SCH M569,
IME A[protected]C

After Purchasing the set with in...
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P
prakash kumar sahoo
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Speaker of the phone stolen at the authorised service centre

I was having network problem and submitted my CDMA set on 23/04/2009 for Repair at Smart Services, Bapujinagar Bhubaneswar.They did not repair the phone and informed me after 15 days that the mother board needs to be changed which costs 75% of a new phone.So I decided to buy a new phone.But to my surprise when I brought back the phone everything was fine except it did not ring.So i got back to the service centre and enquired for the same....
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S
Shivaji Chavan
from Rudarpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extremely poor service and no coordination

Submitted My mobile M120 in your Ichalkarnaji service station (Sai Service) phone number of station -[protected] and my work order number is 425 date of mobile submitted 13th May 09 contact person Mr.Sameer has given me mobie back on 14th May by saying that it will take more time to repair.

So submitted the mobile in your Kollhapur station on 16th May 09 Phone number of station is[protected] contact person Mr.Wasif . Given...
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S
sunny sadashiv nehere
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UN SATISFY WITH YOUR SERVICE

I am sunny s. nehere purchase mobile on[protected] samsung/ SGH-D780 mobile set. It is still in under warrenty. i have problem regarding hanset that is it is going hang (automatic switch off, no memory card detect, in working automatic say insert sim card). so i given it to service centre (POOJA MOBILE SERVICE natraj market, shop no. 12 first floor, sai chowk, pimpri, pune, 411017 ph= [protected]) on date 21/5/2009 against work order no 1750....
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A
ASEEMAFEES
from Delhi, Delhi
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sim lock

MY MOBILE IS SAMSUNG SGH-R220.IMEI 351809/00/803409/1.S/N R6WX350874K. FIRST IAM INSERT A SIM.BUT MOBILE ASKED ME "SIM LOCK ENTER PASSWORD".I INSERT ANOTHER SIM. BUT MOBILE ASKED ME "SIM LOCK ENTER PASSWORD" .WHAT IS THE PROBLEM?.WHAT IS THE SIM LOCK ?.WHAT CAN I DO? EMAIL ME...
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M
M. Soundarapandian
from Thrissur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung TV

From Date : 26.05.2009

M. Soundarapandian
M/s. Ponmari Residencyy
26C, Kotagiri Road
Near Charring Cross,
Ooty - 643001


Sir,

Sub: Improper service in Samsung LCD Television


Here with I am inform you that I had a PONMARI RESIDENCYY Star hotel in Ooty for that purpose I purchased a 24 Nos new Samsung Television (4 nos of 26"...
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K
Krityona Sarma
from Lucknow, Uttar Pradesh
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Extremely Poor Service

For almost 6 years I have owned a 1.5 Ton Samsung window a/c. For most part the service was excellent which was why I bought another unit fromSamsung about 2 years ago. Each year I call Samsung at the onset of the summer season to service my airconditioner. Even if it costs more than getting local service agents to do it, I believe in getting quality work done. I was very satisfied until this summer.

It has now been over One...
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F.BABYCATHERINE
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REMOTE LOST -

REMOTE LOST - WANT TO KNOW THE REMOTE CODE NUMBER TO BUY REMOTE.

SAMSUNG - HITRON - SUPERHORN - MODEL NO, CS-5306 SV...
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J
Jebaraj Samuel
from Jaipur, Rajasthan
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no response after false statement

My complaint no is [protected] registered of 20.5.2009. We were informed that one Kumar will come to attened the complaint. The individual come and collected Rs600/- and informed that the out door unit will be taken and compresser will be replaced. Later on 22.5.2009 one shivakumar came and opened the outdoor unit and said that the outdoor unit will be taken to the company and compressor will be changed. Shivakumar collected Rs713/- and isssued...
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A
ABHISHEK BURMAN
from Chennai, Tamil Nadu
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service centre response

I have bought samsung mobile and after 20 days it stops charging.I went to samsung service centre
but they were telling me that i have damaged the charging port and they cant do anything they were asking me to pay 3000/ and telling me to change the track(motherboard) of the mobile.The service centre employee gave me the number of samsung service centre, chennai manager but unfortunately he was also quite iresponsive, neglictive and...
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S
Syed Mohammed Mehdi
from Pedana, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Manufacturing Defects

I purchased a Samsung Window A/cs Model Nos.. AWT18WBHDE & AWT18W in 1976 & 1977
from Bestbuy Shop Malakpet Hyderabad. Model No. AWT18WBHDE startiing trouble in early summer,
complaint No. [protected] dated 30/04/07 ( under Warranty period) but did not respond after 13 days.
I contacted them again on 12/05/07, Technician came to my house & said no problem you check in the evening. The same problem of both...
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