Samsung India Complaints & Reviews

maunal web browser not available mobile. call record function not in the mobile. mobile battery dren fast. another not accept this modle. i gave complaint to shopkeeper but he said go to service centre. when went to service center they said they do'nt have any solution on this problem...

Using Samsung cell phone model no: sgh-j210, purchased nearly 10 months back.My cell phone is not working past 15 days, regarding that I have left the cell phone in Samsung Service center for reparing(tele number[protected].So far nobody conduct me from service center. When ever i make call to them they are saying service engineer will attend problem shortly but till now i didn't receive any call and also sometimes lies that it...

Sir

this is my 2nd complaint against Samsung Window AC. THIS SILVER NANO AC has worked till warranty period. thereafter on the advice of Samsung company, we gave our AMC with AC Zone for one year. they came and attended only after our calls that the regular maintenance is due for. During third service onwards digital panel malfunctioning and every time they came and attending by changing the cable and 20 days only worked. Now,...

I have been having problems with my Samsung A/c on a regular basis after one year of purchase period was over. In last 12 months i have given complaints almost every month with new issues! I have almost spen[protected] on A/c Repairs in last 12 months. which is almost a third of New A/c Cost. In addition everytime there is a complaint made, false promises are made by customer care executives of samsung and most importantly service centre personnel....

I gave my Samsung MAX-VB550G Mini Audio System for servicing on[protected]. The system was out of warranty and was given at the following Samsung authorized service centre:

PRO ACTIVE SERVICE
13/149, Saraswathi,
Opp. Congress Bhavan
Kollam, Kerala -695 001

Its been almost 19 months now and I have still not yet received my product back from them. I have visited the centre almost 15 times...

I mr.Aniket Chaudhari we had purchase sumsung Plano colour T.V (29 inc") on october, 2008.Im familiar customer of sumsung company.i had lauch a complaint in the name of Alka Chaudhari.There is Major problem in the T.V from last 3 months and for the same problem, we had lauch a complaint 7 or 8 times.still know they didnt solve the problem.they always visit and they comit us, it will not happen again and we facing this problem continously.they...

Dear Sir,
This is Pritam from hyderabad.I have purchased one samsung mobile(Model-SGH J210) from Bigbazaar(Abids unit) on september, 2008.The mobile is having 1 yr. warranty.Last february, suddenly it stops working.I was in kolkata during that time.Then i contacted a local(kolkata) samsung authorised service centre to rectify the problem.I was shown some red spot and was told that this red spots nothing but water.Then they took 250...

We have bought a/c, microwave, TV & washing m/s from Teji enterprises samsung outlet @ Sakchi, Jamshedpur on 16th april'09. Service center experience is like a nightmare. Guess best help Samsung can provide is honestly telling its customer they do not provide any service for amc/installation. Service centers are manned by goons, mafias cannot put into words lang used by people answering call. Do not expect soft skills training to...

Dated: 4 June 2009
Worst Customer Care

Dear Sir / Madam,

I have Parched Samsung Split A/C AS 18 UTA Max Gold 3S 1.50 Ton from Vivek Vadapalani Shop @ 26500 /-on 25/04/09. Serial No: A291PZES101806A.This AC has Installed by Vivek Service Technician and I had paid Rs 2500/-.

When I switch on the AC still bad smell coming from the indoor unit from the date of purchase I had continues problem...

dear sir sir i purchased 320 litres samsung refrigerator model no sr 34 emb 7 years back and it was working nicely .around 15th march i noted that cooling was less and it was not forming ice properly. so i lodged a complaint at chikara complex service centre meerutby complaint no [protected].mr amit kamboj came to c it and told that two of its part biomental and timer are defective and need to be changedthey changed the parts and asked for...

HI,


I had bought Samsung's AC in 2007 . Within a short span of 3 three years its compressor has broken down twice . This time they took 9 days to repair it & as usual are charging another 1400/- for the same inspite of the compressor being within warranty period of 5 Years .

Will never buy any of Samsung's products & share my experience at every forum with all aquaintances, friends...

Dear Sir,

I went for take service of my ML1610 Samsung Laser Printer at Samsung Serivce Center - Bhavngar Gujarat - INDIA. first I ask to console person for the price of Spare he checked in computer with spare number and gave me price 225 RS of front closer tray of printer, but when i checked i don't have enough money to purchage the spare. i inform him i will come back again, after few days i went there and ask him to...

Dear Sir,
I have purchased Samsung SGH-O450 BEAT series on[protected] from authorized dealer at Bharuch (Krishna Mobile, Gujarat).
I am suffering one big problem of recharge socket. I cont recharge battery through charging socket and can not use hands free& data cable also.
I had shown the instrument at Samsung service care at Baroda but that respective person told me that socket is detached from circuit. he suggested...

sir
i have lodge a complain on 29/05/2009 at your call centre complain no is [protected].

but till time nobody come to my house to solve the provlem. I took the sevice on 05/03/2009 at your service centre in agra now he is not to ready to hear any of complain.ha have many call to your call centre he assurance me to reach the engg soon but no response till time .
please take the matter as soon as possible or...

i had purchased samsung mobile i450 in month of sep 08, from mobile store, ahemdabad. this product gave problem of frequent hanging and auto switching off since beging. i got it repaired under warranty at service centre jaipur. but product is being giving various other problem again, like auto switching off, hanging, camera not working, some software errors etc. out o[censored]sage of almost 9 months this product had remained unserviceable for more...

Hello,

I have purchased a washing machine (Model R1043, Make - Samsung) on 31 March 2007. Last week due power voltage fluctuations it got damaged. So I launched a complaint at after sales service. Same day the service engineer attended the complaint and told me that the PCB (Printed Circuit Board) got damaged and need to taken back to service centre for checking. At that time I was sure that, this can not be serviced and need...

Samsung is doing fraud with the consumer of India by faking features of its mobile phones on its web.
For e.g. http://www.samsung.com/in/consumer/detail/detail.do?group=mobilephones&type=mobilephones&s...⇄ says the mobile E 1100 has FM radio & can hold up
500 contacts whereas in reality it doesn't have FM & can hold up only 200 contacts with 3 separate fields.br...

My AC has a 5-year condensor replacement warranty. This season, I found it not working good enough and called company engineer for a routine paid service. He tells me that condensor/compressor is under warranty for 5 years and it gets choked due to choked capillaries which shall be replaced but I shal be required to pay gas refill charges of Rs 1500/-. I contested that since it is a result of condensor malfunction, it should not be charged....

Hello,

I went to one of the service center in Pahar ganj regarding my samsung E 250 which is still under waranty on 14/05/09 at 3:50pm. It was told to me that my phone will get back to me in one week, even i recived calls from custumar care IS MY PHONE IS WORKING FINE however phone still in the service center.Its really height of limit now.they dont behave normally now.
Please help me on this, Its really paining workout...

4th Reminder
Complaint still remains unresolved
To
Samsung India Electronics Ltd.
SAMSUNG ERMS <[protected]@sec-erms.samsung.com>
Dated 29.05.2009

Sub: Samsung Mobile SGH C200 - Chassis lock damaged at your Service Centre Lucknow during IMEI Write.
Transaction number . [protected]
Job Number: [protected] dt 07.05.2009, Samsung Service Centre, New Weather Control,...