Samsung India Complaints & Reviews

On 05.05.2009 your service engineer came and replaced my 2 star rated machine -12ZKB with the 1 star rated machine being model no-AW12ZKAXTL.
Pls clarify me whether yr service engineer thinks that customers are uneducated or he himself is uneducated.As it is obvious that he cannot ignore this fact, or else he has done it intentionally.
Secondly I hope that calling your customer care no is of no use except the wastage of money...

We purchased a samsung refrigerator from PCH, Masab Tank, model RT 31 GV SS 1XTL in March 2007. In March 2008 the compressor had to be replaced.
Now again in May 2009 the compressor has blown.
The central customer support does not respond to calls, the technician comes late, and and then says comprewssor replacement is not his job. the service center Matrix does not have a compressor and says it will take 5 days.
This...

we purchased a samsung semi automatic washing machine (7200) in 2005 at mumbai, it was in good condition, at present we are living in bhatinda (punjab). the machine got break down i complaine in local service center they came after 3 days of complaint and checked the machine gone back after analysing the problum(Timer damaged). Again came afetr five days with local sapre part but didnt informed us that it is local and fieetd us by saying...

I had purchased a Samsung double door Frost free refrigerator in Dec'2007 from Ghaziabad(UP) from a shop named Columbia sales.The detail are as below

Date of Purchase:19.12.07
Capacity :230Litres (Double Door)
Model :RT 23 RNBS1/XTZ
Serial No.:02934ZAPC00600H
Dealer :Columbia sales, Ghaziabad

From the very first few month of purchase it had a problem of improper cooling .Problem...

i bought samsung split air conditioner model ASI8NA/2009 last friday that is on 1st may 2009 from punjab radios railway road sirhind, but since then i have not got the air conditioner installed properly at my clinic, the person which the dealer sent did not show any interest in installing it properly but rather hastened the installation, as per his promise the mechanic has not come yet to do the remaining work as per his promise and he had...

Hi,
We logged a complaint in Samsung service in Thrissur, Kerala on 7/03/2009. But the call did not resolve till this day.And no reply from Service center. We got updation only if we contact them only.Bu till this date they did not give correct reply.Service Center Details:
PRIME SERVICES
TC 29/393,
THIRUVAMBADI ROAD,
NEAR POONKUNNAM RLY STATION,
THRISSUR-680022

Call Invoice...

I bought this mobile on 11 th May'08 and got a one year warranty. Now, it's display is not working and it's still in warranty. The nearest service centre operator is saying that they don't have the part to be exchanged. From last 2 weeks, they are saying the same thing. Moreover they don't have a registration system whereby I can prove that I lodged the complaint in the warranty. My phone's warranty is about...

AS MY SAMSUNG BIOSLEEP AIR CONDITIONER MODEL NO AS18FKXXTL WHICH I BOUGHT IT ON 21 APRIL 2008 AT BAJAJ ELECTRONICS PUNJAGUTTA WAS GIVING TROUBLE, I CALLED THE CUSTOMER CARE NO 30308282 ON 02/05/09 AND REGISTERED A COMPLAINT. SO THE CUSTOMER CARE EXE TOLD ME THAT MY COMPLAINT ([protected]) WILL BE ATTENDED ONLY ON 04/05/09 AS 03/05/09 HAPPENED TO BE SUNDAY, HE HAS TAKEN ALL MY DETAILS LIKE MY PHONE NO, ADDRESS, MAIL ID, E.T.C.
ON SUNDAY...

Dear Sir,
We have purchased Slipt A/C 1.5 ton from M/s M.A.Ethirajulu Naidu, 18, Evening Bazaar Chennai which were installed in Nov 2008 in our house. The A/cs were put to use from 23 Jan 2009.
A/c had a manufacturing defect which they serveiced in the month of Jan 2009.

Again the problem started in the month of April 10th for which complain was made and the service people took the A/c to their work shop and...

Sir/Madam,
I have purchased an air conditioner model no AS10 UTANXTL serial no[protected] from samsung dealer Electrowave, manimajra on 1/5/2009. Same day i have got it installed at my office. on installing we have noted it's fan blade for outdoor unit has been broken. same day I had made a complaint wide call no.[protected] dated 1/5/2009.I have registered my product wide BP no. [protected] on samsung customer care website....

I have booked a complaint regarding my window ac the samsung engineers said the gas is to be charged they took my ac and on 05 may they bougt back with gas filled the body was full of dust no one in the service centrte bothered to clean the ac before despatch i have even seen spider nets it was patathic. No engineer accompanied my ac it was sent throug an auto wala whos duty is to carry the machine if this quality of service Samsung authorised...

Hi,
Sir/Mam
Have to face problem in ac cooling the ac is nt working properly.. many times i had a regard with the samsung service center in bilaspur but always they mis guid us & not talking properly. always mis guid us m using samsung from last 7 year i have 3 store & all of dem i used samsung ac...

i made a complaint on date[protected] but since no solution for us..plz do urgent atention on it...

Hi All
Dont send any money to account number mentioned or any other account number mention below i[censored] get any mail like that i got which i pasted below please please dont send any money, these people totally fraud

Dear Applicant,

Ref: “SAMSUNG” Direct Recruitments offer.

It is our good pleasure to inform you that your Resume has been
selected for our new plant. The...

Hello All,

See the following Offer Letter which has been sent from [protected]@dr.com. This is a new kind of fraud which has been started now in India... BEWARE...

FYI...
Dear Applicant,

Ref: “SAMSUNG” Direct Recruitments offer.

It is our good pleasure to inform you that your Resume has been
selected for our new plant. The Company selected 62 candidates...

Hello All,

See the following Offer Letter which has been sent from [protected]@dr.com. This is a new kind of fraud which has been started now in India... BEWARE...

FYI...
Dear Applicant,

Ref: “SAMSUNG” Direct Recruitments offer.

It is our good pleasure to inform you that your Resume has been
selected for our new plant. The Company selected 62 candidates...

Hi

On 24th April I filed a complaint regarding my Samsung AC (Complaint No [protected]).

Up till now our complaint has not been attended. Whenever we call customer care, we just get one reply that engineer will come to replcae the part within one hour....

I have purchsed 1 samsung L700 from Mobile store, Virar, Thane. A problem with display started only after 3 days. I went to their service centre at borivalli, Mumbai. They issued DOA certificate and my handset was replaced by the shop. The same problem arised 3-4 days back and I went to the same service centre for repair. but this time they are saying that the problem was due to external damage to the display therefore they will be charging...

I have purchased a flat Samsung 29 inch TV last year 21/02/08, Model name is 29Z30 from Raipur Electronics Pvt ltd in kolkata. After twenty days I feel that there is a sound problem in my set. The sound of the TV is not clear and it is making noisy effect. I made a complain to Samsung. One of the engineers has come and looks after my problem and tells me sound system is not working properly. I[censored] watch the TV on custom mode than it is ok....

I HAVE TWO SAMSUNG TFT 19'' 943NWX MONITOR .BOTH MONITOR HAVE SAME DISPLAY PROBLEM . DISPLAY CONTINUESLY ON AND OFF. PLEASE RECTIFY PROBLEM.
1) S/N MY19HMAQ511590 (MC-10) PURCHASE DATE[protected].
2) S/N MY19HMAQ510965 (MC-08) PURCHASE DATE[protected].

PURCHASE FROM M/S MODERA ELECTRONICS
4, AHMED MANSION,
CHUNAM LANE, GRANT ROAD(E).
MUMBAI-400 007....

Complaint No : [protected] Split AC gas filling defect. It's very sad to say that Samsung is unable fix a problem in 10 Days. i had lodged complaint on 24/04/2009. till 04/05/2009 12:00pm there is no reply at all. If samsung cant handle after sale service then they shud not sell products like a mass sale.
In some way samsung is harrassing customer's. They are creating environment for them like no one will recommend buy of...