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Samsung India Complaints & Reviews

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Last updated Apr 23, 2024
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Samsung India reviews & complaints page 929

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E
Er. Sameer Gaumat
from Jaipur, Rajasthan
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Display Problem

On 18th October 2008 evening suddenly display of TV disappear.
On 19th October 2008 I informed to dealer about this problem.
On 21th October 2008 I informed to Samsung about this problem on phone, they gave me complaint no.- B.P.No.-[protected]
On 21th October 2008 samsung service engineer came & told a part (main board) of TV need to replace, that is not available now, whenever it will come from Delhi, i will replace...
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S
satpal singh
from Pune, Maharashtra
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tv not working

sir
The Samsung TV has gone to dead position. Suddenly it stopped producing any video or audio out put. An immediate attention required.
satpal singh
A-1/2, parikalp nagar east
kanpur road Lucknow India
mob.---[protected]...
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A
Abirami
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Demo required

i have buyed Samsung Washing Machine Fully Automatic on 28/10/08 at Fomra & Co., Chennai, and we are expecting the engineers will come today or tomorrow for demo & installation. And also i informed your customer care. I hope they will come without fail....
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V
Vijay Rane
from Panaji, Goa
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Airtel : Most of the times No Service

Dear Sir,
I am staying in Sahakarnagar-2, Pune-9.I have been experiencing either No service, No coverage or access denied to Airtel?????? on my this mobile.
I have complained even to your 121 (Ashwini, again on 29th Oct.2008 at 9.38 am), second time.But no heed is taken.Incidentally, my friends are abandoning the Airtel Simcard for this reason (with some other models of mobile of course!)
May I know, why I too should...
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B
Brijlal V
from Puducherry, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting repaired or replaced

sir,
I bought a TV model no:21k 30, serial no:050432AQ800324 on 23/08/08 from Swami Agencies, Kottayam, Kerala. I noticed some troubles in TV three weeks back and informed the servicing centre at Kottayam. They came and took the circuit bord itself to the servicing centre, and now saying that some component is not available.

I request you to do the needful to get the tv repaired as soon as possible.

thanking...
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A
A.S.Anoop
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flash & Display Problem

I have bought Samsung Digital Camere from M/s Chandrika Studio at Anna Nagar, Chennai India on 25.10.2008 (Saturday)night 7.30pm. I have taken 10 ~ 15 Still in this camera and there is no issue on the same day . The next day while i am taking the snap the flash is not working and after taking the photo display becomes blank and there is a indication light near the display is geting off & on continously . This was happened in next day...
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H
Harikrishnan Sridharan
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Service

I bought SAMSUNG 230 L refrigerator a week back and within 3 days the refrigerator was not cooling up. Since the product was brand new, we did not expect this. We called up the customer care on Sunday (a day before diwali). We registered a complaint expecting that somebody would turn up on Sunday. The agent with whom we spoke assured that they would send somebody on Sunday. Nobody turned up on Sunday. Then i called them on Diwali and they...
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D
Dhanraj R. Rajbhar
from Pune, Maharashtra
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Third class Service

Hi,
I had purchased a Samsung SCH-S399 CDMA Mobile on 13/7/2008. After exaclt 12 days suddenly my Incoming and outgoing calls were not working. Then i had been to Samsung Service Center on 26/7/2008 where i was said there is some problem with Board and we need to send this to Banglore where it would be repaired. I asked them for ETA, they said it would take maximum 15-20 days. But till data i haven't received the mobile. Please...
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A
adarsh maurya
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service

respected sir/mam
i am purchase a new mobile phone model no Sgh-j210 but after two month it's navigation key is stop working, then i gave it to the samsung service center (b-130, nirala nagar, lucknow) to repair it on 20/10/2008, , , , but that time they do not check suddenly (but in nokia, lg service center they check quickly and tell the consumer what's the actual problem in mobile and how many time is to required to correct...
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R
Rohit Puri
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

scam/fake mail

SAMSUNG UK PROMO WINNING CERTIFICATE OF Mr.ROHIT PURI
Saturday, October 25, 2008 1:28 AM
From:
"Samsung Ukpromo" <samsung[protected]@yahoo.co.uk>
To:
[protected]@yahoo.com
Message contains attachments

2008 SAMSUNG UK WINNING NOTIFICATION
Samsung UK Promo
40 Victoria Street
Hertfordshire, AL1 3TG
United Kingdom


Att:...
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N
Nitesh Gupta
from Lucknow, Uttar Pradesh
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NO RESPONSE FROM SERVICE CENTER

DEAR SIR,
I HAD SUBMITTED MY SAMSUNG MOBILE PHONE ON 06-10-08 TO LUCKNOW SERVICE CENTER HAVING WORK ORDER NUMBER WA[protected]. THE SET WAS UNDER WARRANTY. AFTER 15 DAYS I WAS INFORMED THAT THE SET'S BOARD HAVE SOME PROBLEM AND IT OCCURED DUE TO OVER CHARGING, AND THIS DEFECT IS NOT COVERED IN WARRANTY.

SIR I WANT TO INFORM YOU THAT I AM USING ORIGINAL CHARGER AND ACCESSORIES AND I NEVER CHARGE MY MOBILE PHONE...
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P
pradip kachare
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung E250 display problem

I purchased Samsung E250 from Big C madhapur Hyderabad in Aug 2008, its still under warranty.
After purchasing, in 10 days itself the display showed a thin white line. and then the display starte fading.
I took it to Big C and they said it is waterlogged (I never used it in rains.. it was just 10days).. Later they said its Some strip problem in display and asked me to Go to Authorised service center. The center said its a crack...
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B
Basant Das Maheshwari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pending repair of Refrigerator (Model SR-EMB) even after 50 days

I had lodged a complaint for “no cooling at all” in respect of my Refrigerator Model No. SR-32EMB on 30 August 2008.The complaint was registered under BP [protected] as intimated by SMS.After repeated calls to Helpline, Ms Sarika (understand Customer Executive from New Delhi) called up and requested me that in case my complaint is not attended then I must call her up or Mr Jadhav.On 06 September 2008 Mr Dinesh Patil (mobile No.[protected]),...
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A
Ashish Jain
from Jind, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in Repair during Warranty

I am Ashish Jain from Sirsa (Haryana).

This is with reference to my complain about Samsung fully-automatic washing machine Model-WA78k1 (Serial Number W0455ZCLB02380J) purchased on 27 Jun 2007. The product was purchased from Shakti Electronics, Sadar Bazar, Sirsa and the bill number is 1546 dated 27 Jun 2007. The washing machine is still under warranty.

The washing machine became unserviceable on 02 Oct 2008....
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S
Sandeep Kumar Sanghi
from Channapatna, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PARTS NOT AVAILABLE AND FALSE COMMITMENTS

I had registered my complaint with Samsung call centre bearing complaint No: [protected] Dt: 07.05.2008, the complaint was attended by servive engineer and informed that Heater coil is faulty and to be replaced and at present spare is not available and request for spare will be sent to company on receipt it will be replaced after a month follow up and pressure samsung service centre collected refrigerator on 10.06.2008 assuring spare will...
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B
balvinder
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong information

A few months ago I purchased a SAMSUNG ultra slimfit TV, CS29A730. Its specifications show its VIDEO as having 29” - 74CMS.
In fact SAMSUNG makes such TVs, as per its specifications, only in three formats, 15, 21 and 29 inches alone.
However, recently my attention was drawn by someone that the VIDEO of my TV is smaller than what is being misleadingly told. On actual measurement (diagonally) it was found to be shorter...
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V
Vijay Wanchoo
from New Delhi, Delhi
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Speaker of home theatre sound is cracking

Complaint was lodged with Samsung in GK II who directed me to service centre.I spoke to them on three occasions.Each time I was told that someone would get in touch with me.The process started over two weeks ago but I have yet to receive any response.

I called this afternoon(21st Oct) and was promised someone would call me within two hours but its been 4 hours and I have yet to receive a call.Very very frustrating.
br...
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K
kdeo.vns
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Thanks to Complaints Board

This is to convey my thanks to Complaints Board and Consumer Services Samsung India for attending my complaint for Samsung 16 inch TFT Monitor. The LCD under complaint was replaced under warranty on 16th Oct 2008.Thanks.

Krishna Deo
Varanasi...
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S
SATWINDER SINGH
from Bathinda, Punjab
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BP # 8403421980

My complaint was lodged on 18.10.2008 and my A.C has been returned on 22.10.2008 and it is giving lot of sound after replacement of compressor. The payment of Rs.893.36 (under warranty) has been made against receipt # 28293 dated 22.10.2008. I am being told that mounting bolt of compressor is broken & top cover is missing and the the noise.

CAN SAMSUNG HELP & RESOLVE THIS!!!
Satwinder Singh
[protected]...
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ramesh babu
from Godhra, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service

Sir, I wish to unform you tat about eight month before the samsung technician has removed the circuit board in my Tv Till date tere is no proper respont or improvment in chaning the parts of the board evev after am giving reggular call so kindly do favour to me

Model No.CS29T10MA
Sl.No.05483ZAL500035E
BP No.[protected]...
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