Samsung India Complaints & Reviews

We were the first buyer in India of the SLIMFIT TV version.On day one we found the picture quality bad and we did'nt wait to complain.They would sometime send a technician and sometime not .Everytime they came we would be asked to switch off for 10 mins and watch for 10 mins.From day one we asked them to take it back and give us a good one in return.They kept ignoring us and when we persisted they made us pay another 10 for repairsw...

There was prblm in my hardisk. When I went to the servce centre who supplied the hardisk then refused to replace/repair my 80GB harddisk which is still under warranty period. They refused on the grounds that samsung will take longer time for dealers. My warranty is getting over after 2 years....

I puuchased a Samsung mobile phone model SGH J600 some time in Oct 2007 in Bangalore, India and the central button stopped working during Aug 2007. Since the mobile was still under the warranty period, I gave the mobile to Cell Solutions at Domlur - an authorised Samsung Service centre in Bangalore on 22nd Aug 2008 with work order no: WA[protected] & IMEI/RSN no: [protected]. My plight started since then. This service centre does not...

Dear Sir,
I purchased above mobile in mar-2008 and hence the same peace in warranty period but in service center they said that these peace is not repairable and if i want to repair it then it takes a cost of rs.2121, Plz.do need ful

A/30, Panchamrut Appartment,
B/h Kalpvruksh Complex,
Gotri Road
Vadodara-390021
[protected]...

I had launched the complaint on 16.10.08 whereby a mechanic had come on the 17th & told me that the compressor has to be replaced by a new one.Upon constant calling I am gettinng the answer that the spare part is not available.Foe a neccesity product like a fridge, the samsung after sales service department is showing a complete lack of professionalism.There is a constant answer right from the junior staf[censored]pto the manger to whom I have...

POOR CUSTOMER SERVICE


Please note that complaint to subject Air conditioner was lodged 20 days back vide B.P No.-[protected] and service person reached home and checked A.C. However it is strange that after several reminders and follow up. repair of control panel of A.C has still not been done.

Please check and arrange for urgent repair...

Friends,

Be very careful when purchasing home appliances, especially from Nandilath G-Mart, Kerala (and also other dealers). Let me tell you my story.

2 months back[protected] i purchased SAMSUNG Fully Automatic top loading washing machine and SAMSUNG Grill type microwave oven from Nandilath G-MART, Trivandrum. When samsung technician came and unwrapped the washing machine, I saw scratches above the tub area....

i dropped two cheques of total amount Rs. 32000 on 1 oct. 2008 in your drop box in Hazratganz, Lucknow.The cheque is on my name. I have no account in HDFC Bank. but It was dropped because HDFC was written on the bank and was issued by my company for the month of june and july. My friend is daily going to your bank but they are continously denying or giving next day time. They are denying of having any cheque of mine. I am frustrated now and...

ine one set the battery gets discharged immediately after it is fully carged. in the other set the screen displays lines and the battery problem of getting discharged. we sent the sets to your service centres firstly at patparganj. delhi and again at nehru enclave kalkaji., where we were made to make several visits for pick up an ultimately we had to contact ur sr mnager incharge of service centre. the problem still persist. please advise...

My dvd player has been giving me problem since i have bought it. It sometimes automatically switches on to next track while playing video and sometimes the dvd stops and starts from the beginning. I complained this to samsung service centre in pathankot(punjab). They told me that it will be done in a day, but they have taken my dvd player for more than a week and they are delaying its delivery. Every time we call they say that it will be...

I purchased a Samsung Mobile phone ( Model No. J-600) on 17/11/2007 at Hubli, Karnataka.
I could not hear the callers voice, so i took the phone to the Authorised Dealers, Ratna Electronics, Secunderabad & Basheerbagh ( as I am residing in A.P at present)on 04/09/08. They checked my phone and told that the FP CB had gone bad. I requested for a dummy phone which was not given. I was promised that the above mentioned component will...

I have purchased Samsung SCH-S259 (OF6272FO) mobile on 14.06.2008 from M/s. Tatafone Centre, Kalyan (W). After passing one month, I have noticed that there is a problem with keypad of the mobile (keypad malfunction). M/s. Tatafone guided us to register the complaint with the Samsung Service Centre. Samsung Service Centre issued the W/Order No. WA[protected] dated 09.08.2008 and also promised me if it is not repaired then they will issue new...

For about a month I am receiving messages from porn sites, pharmacy sites, etc. The message is received with the following details:

Call cost: Rs. 0/-

This will lead to a chain of messages minimum 2 in count.

Whenver I receive such message, the functionality of the mobile is diabled for about 15 minutes after which the mobile gets activated automatically again.

Sometimes I may receive...

MySelf, Rakesh Lakhani has given my mobile phone model no SGH-C170 for repair with Samsung Service Centre located at Sector 22, Chandigarh on 7th Oct 2008.

b) Work order no WA[protected], Model No SGH-C170, RSN No : [protected], Date of Purchase 18/11/2007 from Mobile Store

c) I have been told to collect on 10th Oct 2008 .

d) When I visited the Service Centre on 11th October 2008, I have been...

I had bought a Samsung Mobile Phone - Model SGH-C170 (Sl.RW5Q604824f, IMEI No.[protected] on 2.9.08 from Shakti Electronics located at Rajindra Nagar SBD. Ghaziabad, vide their invoice number.4251.

I brought this phone on 2/9/08 and on 9/10/08 it stopped functioning.

Now on 10/10/08 I went to your authorized service center (10/c 246 Vasundhra near Vanasthli Public school, Ghaziabad).

No engineer...

Dear sir
I have bought the samsung Top loading fully automatic washing machine on 8/10/2008 from samsung plaza, noida, sec-62.I have made call at demo centre from last three days to show the demonstration, but no response came from them.If these people do this much time in just for demonstration then if any technical problem wiil come, then how much time they will take? They are just good marketers not to believe in customers response....

I Have samsung mobile explore CDMA mobile. I have got it checked from samsung service center gurgaon for network issue under warranty. After keeping the mobile for 1 monthh they said we have repaired the mobile. But after 4 days again the same problem have started occuring and now they r not ready to listen to my complaint.

Can any one advise me how to file a complain against them, so that they can learn a lession....

Dear sir,
I am Mr. Jeewan from chandigarh i have two samsung mobile in the name of myself jeewan & Sita ram, samsung model no.SCH-s269 & SGH-X430MSAIND. I had submitted both mobile at service station at sector-41 on dt.23/08/08 vide work order no.[protected] (display Problem) & the other work Order No.[protected] on dt.18/08/08(Dead) & expected date of handset return is after two weeks. When we visited to service...

I purchased a Samsung SGH F480(Touchwiz Mobile). I wanted to add my contacts in groups. I am unable to do the same. There is a icon given for group, but there is no option to add group. I dont understand how this big bug is left in such a latest handset.
I have also checked for the same with Samsung customer care personell but they were also unable to get the problem solved out.
This procedure of repetative mails and calling...

Dear Sir,
We have bought Samsung Refrigerator (Model RT31M-0230) 1.2 years back. We have registered a complain(Ref# [protected] ) on 17th September 2008 to samsung's authorised dealer of Mangalore regarding non-cooling of the refrigerator.
After 2 days of time Engineer from the service centre gave a visit and informed that there are two parts required for the repairing and will be done immedietly. But later though we have...