Samsung India Complaints & Reviews

I HAVE BOUGHT THE ABOVE SAID CELL PHONE FROM YOUR'S RECOGNIZE CENTER. AFTER USING IT ONLY FOR FIVE MONTHS I GOT PROBLEM IN THE SET. THE SPEAKER IS NOT WORKING AT ALL. I HAVE CONSULETED THE SERVICE CENTER OF COMPANY WHICH IS SITUATED IN BILASPUR State:- CHATTISGARH. BUT FROM LAST ONE MONTH I AM NOT PROPERLY RESPONDED BY THE SERVICE CENTER OF COMPANY.DUE TO THAT I AM FORCED TO USE MY CELL PHONE THROUGH MY EAR PHONE.
IT IS NOT UNDERSTANDABLE...

FIRST COMPLAINT LODGED FOR REMOTE NOT WORKING WAS REFUSED BY YOUR AUTH DEALER IN AIROLI NAVI MUMBAI . DEALER SAID THAT THE GUARANTEE IS ONLY FOR FIRST THREE MONTHS AND ASKED RS.1000/- FOR NEW ONE, WHICH I REFUSED TO PAY.
SECONDLY NOT BOTHERED FOR 3 ANNUAL FREE SERVICE. I HAD TO REQUEST TO DO YOUR JOB OF FREE 3 ANNUAL SERVICE. OUT OF WHICH ONLY ONE THEY HAVE DONE SO FAR. NOW THIS SEPTEMBER 2008 IS THE LAST MONTH OF GUARANTEE PERIOD.TODAY...

During Winter, I purchesed a 1.5 ton unit. When I started using it in Summer, there was no cooling .After lodging complaints various technicians came home and then they suggested that the unit has to be taken to the service centre for checking . Initially they took the external unit and later the internal unit. The Chennai service centre Based at Anna Nagar headed by Mr. Chellapandian (Service Manager) did welding of the leaked tube of the...

Dear sir,
I have purchased a 6kg f/A WA80HAG washing machine of samsung on 26th march 2006.But from that date I was facing problems in that machine sometimes in motor, some time in drainage.spining etc.My complaint no. is [protected].From this no. you can check that how many times I made complaint to Samsung sevice center.Nearly after every 1 month or 2 month it get some problem.with in a warranty I request lots of time to change this...

I bought an automatic SAMSUNG washing machine on 21/9/2008 and it was delivered at 7 pm that day. Sl. No. W0765ZCO804831 / M/s. FAIZ & Co., Adambakkam, Chennai-88.

As of now (23/9/2008 / 1700 hours), the drain hose is NOT connected yet. I am UNABLE to make use of the machine? Whats the use - buying a SAMSUNG?

I have made about 6 calls to your chennai Cus-Care No. but NO RELIEF yet. My LAUNDRY of the past...

The above mobile set is in the warranty period. While accepting the set for repair the service center couldnot provide a service set with the remark that Samsung does not have any such policy. I was forced to buy another phone ( a Nokia this time) to survive the period of repair which was supposed to be 4-5 days. It is now over 10 days no one has any clue about the status of the complaint. The service center was in Malviya Nagar.
Can...

Dear Sir,
This is complaint letter regarding our Samsung washing machine that we had purchased Model No:85VPL W0805ZCQ700747B we have been facing this problem since 28th August, 2008.


The problems faced by us:-
1) Foul smell comes out of as if something inside the machine is burning.
2) The function of the machine is spoilt.
3) Recycling gets done a second time.
4) Unwanted noise...

Hi,
I purchased samsung j600 by mar 2008 now there is an problem in display . i went to your authorized service center
Asia Electronics No:162, Thiruvenkata Swamy Road, West R.S. Puram, Coimbatore - 641002( Pin code 641002) (STD Code[protected] . wat service people told me was there is a strip which is to replaced in my mobile ... and i have been waiting for strip replacement and this is my third week its nearing to month......

this is the second time i m making a complaint, i thought that atleast making a complaint wil help me out...but this has given me lost hopes, my last complaint was on 18 sept. 2008, i had specified the address of the service center as well as my work order no., i repeat it for your convenience.the address is SHARP TELECOM, office no. 13, 14, 15, shanti complex, narpatgiri chowk, mangalwar peth, pune-411011.my work order is 10001.
...

i have given my samsung e-250 mobile phone to Gurgaon samsung service centre, sector- 31 dt. 27/8/08 due to some problem of autooff in handset, till date i have not received my hand set.
they have not provide any other phone. i have register my complaint on call centre also, but i have not respone to this side. they provide me area general manager (AGM) no., but they have on meeting last 3 days, no. is going to switch off.
br...

Room AC purchased on 14.05.05 was detected for mall functiong of the compressor and the same replaced FOC but they have charged Rs.800/ for gas fill and Rs.200/ for capillary which is not in tune with the warranty of 5 yrs for SEALED system.
Secondly the have charged for transport whereas boolet provides FOC transportation within MUNICIPAL limits .
I reside in Dhanbad and the AC model is AWT18QBHDCDXTL
and Sl.No. A031PZBY311097H...

Hi Sir:

This Is to Inform you that even after your repairs, Our Front-loading/ washing Machine 5.5kg Model No.1043 Is not functioning well, It is therefore please reprimand your mechanic and send another man to correct the fault, we register the Complaint through by samsung toll free number but still there not revoking the any step's to clear the fault next i ill ready to go for the Consumer court also regarding about...

I really dread your support structure and the reponse. It is really pathetic.

I had logded a complaint at[protected] on 09/08/2008 for my Refridgerator. The BP No. provided was [protected]. Even after repeated followups, tilll date the call has been pending.

I think I have a made a mistake in purchasing the product and now am regretting my decision.

Now, if the call does not get resolved...

My Samsung double door 410L refrigerator was bought in July 2003. For the past one year there have been problems off and on regarding its cooling. Either it doesn't defrost or it doesn't cool. The Samsung service engineers would come and melt off the ice and say its fine. But it would stop cooling after some time. Finally after multiple visits from the Samsung engineers I filed complaint no[protected] on May 29th. After repeated...

i had purchasea a samsung mono laster printer model no. scx-4300 in the month of june. it was being faulty in the month of august. it was carring one year on-side warranty. so i complaint to samsung customer care as on 12-august-2008. since the day they are not giving me any solutions. i m very much Frustrated by calling them again & again. pls help me. every time they commitme some thing positive. but nothing happen. i had called them...

Sub: Complaint on negligence of service for Samsung CTV CS29Z57MV
Ref: Bill no.2244
*****
I have purchased Samsung CTV – CS29Z57MV from Samsung's exclusive showroom M/s.Sakshe Electronics, T.Nagar, Chennai on 04/07/08.

The same has been delivered to my place on 05/07/08. Delivery boys unpacked the TV, plugged in for checking on/off and said ok. But I could notice a spill on one of the sides...

I bought Samsung Refrigerator from Griha Vybhav last year. It is down for more than 10 days and still have no clue when it is going to be repaired. The attitude of person handling the call is a big question. Strating from receptionist who handles call to the technician who comes for service have no respect for customers. I changed my mind not to buy any Korean products...

i have purchased the samsungh karishma semi automatic washing machine in the year 2002. the outer cover was worn out within a year and was replaced. last year the spinner/drier was not working, and found that the wire was discnnected, . the same was repaired and charged rs.250 + charges. the same problem came last month and was repaired and the wire was connected. the same problem came this month also, ie within 45 days the same problem came....

Dear sir i purchaged a samsung fridge from your auth. dealer from basti dist. basti (uttar pardesh).
sir i found some cooling and power problem in my fridge since last 4 month . when i share this problem with your dealer he give me customer care no. no is[protected]. when i talk your customer care he give me a bp no.[protected]. on dated 24 july 2008. but no any visit possiable from your company end. when i again talk your customer...

Plz never buy any product from samsung. I bought a TV on 12th Aug and since then i am having problem in my TV and put a compalint for this compalint no is [protected]. And aslo i make a call daily to custmer care but nobody listening to me.

THIS IS MY ADVICE "NEVER BUY ANY PRODUCT FROM SAMSUNG"
"VERY VERY POOR CUSTMORE SERVICE"...