Samsung India Complaints & Reviews

I HAVE PURCHASED A WASHING MACHINE NO.-000959MWC03048 FROM ALLAHABAD(U.P)ON DATED 12.07.2004.AFTER SOME DAYS, A CRACKS APPEARED ON LIDS OF WASH/SPIN TUBS.COMPLAINT REGISTERED AT SERVICE CENTRE -BAREILLY BUT NO RESPONCE GIVEN. KINDLY GET IT ATTEND....

CS DEPARTMENT,
SAMSUNG INDIA ELECTRONICS LTD

Respected Sir,

Sub :BP NO. [protected] DATED 18/06/2008 AT 12.50 P.M.

This is to inform you that we purchased one Microwave Oven (28 Ltr – convection) on 02/08/2005 from M/s. Great Eastern Appliance Pvt Ltd of 20 Old Court House Street, Kolkata 700 001 vide Challan No. 1564 dated 02/08/2005 and Cash Memo Receipt No. 4474 dated 02/08/2008,...

I strongly feel dont buy any samsung mobile. I purchased samsung E690 with warranty within one year the half of the display was shivering. I went to samsung mobile service center in long stuggle(since only few service center). The people were ruthless and doesnt respond properly waited for hours and called for inspection. they cooly said no spare parts ask me to come after 30 days. i enquired whether the parts have come on the said date....

I had lodged a complaint with the customer care on 19/11/08 vide BP No. [protected], and again gave them a reminder on 21/11/08, but till date I did not receive a call nor any service man visited my place. But I was surprised to receive an SMS from samsung Customer care saying THAT MY CALL HAS BEEN CANCELLED AS REPAIR COST HAS NOT BEEN APPROVED BY ME.Till date noone visited or did I get a call, and the worse part is from Saturday all the customer...

Please refer to the complaint No. [protected] lodged with the call centre. No action taken on the complaint till date. Very much surprising the Model WA80TAL under product serial No. WO615ZCP600818 purchased in on 21.08.2007 has started Rusting on the Body, inspite of cleaning the machine dry through out the day.

If not attended the complaint and give a perfect solution for the rusting by replacing the body, i will be forced...

I had got my complaint registered with your customer care on 8th October 2008 vide complaint Number [protected] for my Projection TV SP54T8HFX/XTL.

This was attended by Ashok Engineer on 10th and he diagnosed the problem of STK

Despite my repeated follow up with Ashok on Telephone, he did not come for repairs - I finally had to call up Mr Amit on his mobile Number

He responded immediately and...

Sir,

I have handed over my set SGH E 840 to company service center at Verma agencies, No 16-9-536 Platinum Point, Opp platinum theater Mangalore 575002, Karnataka State on 30.09.2008 for repairing. My complaint was that canecll button light is not glowing.
Till now companyauthorised service persons could not repar /delivered the same to me.
every time he telles me that spare part is not available.I am unable...

My monitor (SAMSUNG LCD Monitor SYNC MASTER) is out of order for more than a month. Compaliant lodged on 17.10.2008 (Complaint No. [protected]) and representive visited on 24.10.2008. He told that out of order spare will be replaced within a week but nothing has been done. I have contacted Kolkata Centre on a daily basis from 17.11.2008 but that is also of no use.
You are requested to look in to the problem and make necessary arrangements...

I had bought a 21” new colour television of your brand on 03.10.2008 at M/S Sathya Agencies (P) Ltd showroom, porur with model no. 21S8MEEX. The television was operated and worked just for ten days only, after that it was not working and becomes fully dead position, suddenly it stopped producing any video or audio output and showing no indication of power supply and view of pictures. I logged a complaint through your toll free no.[protected]...

I have bought the front loading Samsung washing machine 6.5 kg (Washer cum dryer) from CROMA C.B.D Branch….. B.P no [protected] PH NO [protected]… From day 1 the dryer is not working….. At the initial stage the Cust service people from CROMA & Samsung said to check the wiring of the entire house and no one attended for 2 mts after 5 complaints. After 2 mts the service executive came and said that the problem is with...

I bought C10FL Samsung Microwave Oven bearing Serial No. 01657DAX001037D from National Electronics, Sakchi, Jamshedpur, in May'04. Since then, its Magnatron has failed 6 times. For 1st 3 times it was replaced without any charge, as it failed within 1 year, though 3rd time I had to pay for the labour charges. Rest of the times I had to pay.
Last time when it failed I asked that paying Rs. 1400 in every 6 months is not possible...

Dear sir,
I lost my mobile yesterday evening in chennai while travelling to my home by bus . I have logged a complaint in police station . Here i have given my IEMI no, I request you to please track my mobile and reply me back.

Here are my details:
Name:Brindha K
Address:Royal Hostel, 75A Arcot road, Vadapalani, Chennai-26.
Phone model:Samsung E840
Make:Samsung
Last used No.:[protected]br...

Dear,
Sir/ Madam,
I had bought 4 Samsung Air conditioner about a year ago.from the very next month of the installation one by one all the AC started giving problems (ie;;NO COOLING) AFTER giving several complain they repaired the problem.but it took almost a month for each and every service done.We cant understand that how can a corporate office like us work without an AC.the samsung authorities them selves can understand...

We purchased the Samsung Ultraslim 21" TV on 27-Oct-08 from Next electronics. Within 2 weeks of purchase, the TV became dead and even the set was not powered up. Even upon repeated requests there was no one from the company to service the TV. Even the dealer(Next Electronics) was so irresponsive and said, since the product is sold he will no longer bother about that. The pain of calling the Samsung company to come for service continued...

i purchased samsung SBH-M mobile 3 Months before and in 22oct '08 this mobile get not charging automatically switch-off after every 2-3 hrs. I lodged the complaint at service centre sector vijayawada, gunntu service center but they are saying that they are not having its mather board with them and whenever they get it from HO they will inform me but after repeated requests thy have not called me yet.Please guide me what to do.
Y.Narasimha...

Dear sir,

i would like to know that on what basis does bajaj finance collect the emi of a loan
I am having a loan from bajaj finance for the air conditioner that i have purchased from viva electronics
i have purchased 2 A/c wiz
1)Samsung 1 ton window
2)samsung 2 ton split
loan amount for both is 42000 and the repayment mode is of 6 month therefore my emi is of Rs 7000/- month.
Now...

my handset was not working well. i had faced many time auto dailing problem. thats why i gave my handset to your service center ELECTRO SERVICE CENTER, B-26, Moti Nagar, New Delhi-15 on 10.09.08 since then i have been facing very much difficulties due to nonaviability of phone and i am using post paid connection this is also causing me a lot. My work order no-11041. But no action has been taken yet i had many visit to them but nobody gave...

Dear Sir,

This is Sathish from chennai - 118. There were lines appearing in the Samsung CRT monitor display which was bought 3 years back, hence I decided to give it to authorised Samsung Service center, which is in Anna Nagar East.

Address: Hi- Tech Solutions, Old No. M9B, New No.83, Anna Nagar East, chennai - 102. Phone:[protected]

Work Order No. 26103 Dt. 26.07.08

It has been...

I HAD PURCHASED A NEW SAMSUNG MOBILE PHONE(SAMSUNG RAGAA)CDMA, IN AUGUST FROM A LOCAL VENDER IN NALASOPARA, THE SCROLL KEY WAS NOT WORKING PROPERLY.
I WENT TO THE SHOP WITH THE MOBILE, THE PERSON TOLD ME TO VISIT THE SAMSUNG SERVICE CENTRE THE PHONE WILL BE REPAIRED OVER THERE.AS I WORK IN PAREL I WENT TO THE PAREL SERVICE, NEAR LALBAUG, WHERE THE PERSON TOLD ME THAT MY KEYPAD HAS BEEN WRONGLY INSTALLED AND AS IT HAS BEEN STUCK BY...

This is a complaint against the Samsung company-owned showroom in Vadodara (Bela Enterprise). After several complaints, nobody from the company bothered to take action.

I don't know how a company like Samsung treat customers in such an unprofessional manner, especially when you have an entire team looking after the support. More than 10 days have passed from the day of my first complaint (on October 26, 2008) and nothing...