Samsung India Complaints & Reviews

This washing machine stopped working on the 20th of Sep, the same day I registered a complaint. The representative from Samsung from Samsung came that evening and saw the machine and said that the motor is gone and has to be replaced. He said it will take about 4-5 days, so i waited patiently, he came on the 29th with a new motor which also turned out to be defective, and from then on they are refusing to take my calls, they are not evening...

I had submitted a 40 gb samsung hard disk at vijayawada service point for replacement which is in warrenty. I didn't get the serviced or replaced one from samsung. I know it could hardly take 5 to 7 days for replacement. other companies like segate, wester digital are providing the replacements with in 3 or 4 days. i dot know the reasons for this delay. poor service from samsung....

My Dear Sir,
My Mobail set sadanly not work because i have perchese new set through 20.7.2008. The period in the Free servise by the company but i have go to the servise center ELECTRONIC PEOPLE, SAMSUNG AUTHORISED SERVICE CENTER, 4/127A, BAGH FARZANA, OPP.STATE BANK COLONY, AGRA - 282002. there people have been taken 75 Rupees charge by me.
this is the illigal.
so i want to action against to service center & my...

Air Conditioner Split model tracking no. [protected] Since 13.9.2008, Complaint No.[protected] Since 13.9.2008 and [protected]
I want to mention few points:-
1. After the said complaint, your engineer worked for 3days to find out the fault in the transmission system of gas after dismantling the unit but he did not find any fault .
2. On 16.9.2008, he told me that the compressor is not working and as Compressor is under...

To Whom It May Concern:

With reference to my last mail on dated[protected] I again want to take your kind attention.
I purchased a mobile on[protected] at Raipur (Chhattishgarh) model SGH-E251 (IMEI-[protected]) and I enjoyed a lot listening music in it. Suddenly on[protected] my phone stops working and shuts down.
Then I approached to your Certified Service Centre at Shankar Nagar, Raipur (Chhattishgarh)...

My Washing Machine is not working and I have lodged a complaint at Samsung Customer Care on 15th Sept 2008 against BP No. [protected]. After that it was checked by Local Customer Care Executive of Howrah, WB and said that the display is not working and the part has to be changed.
After that till date it is not changed, i spoke to Delhi Customer Care([protected]) several times, they are assuring today our people will visit. The local...

My harddisk got crashed then I submitted my harddisk and i got the replacment but the replace harddisk was also not working properly. Then i again subitted my harddisk on sept 13th '08.

The lady named Sunita negi collected it and told me to collect on sept 17th '08.
When i callled on sept 17th '08, for the confirmation of the time of reciving time of harddisk, the person named mukut told that harddisk...

I registered a compliant on 12th May regarding poor performance of my Samsung Split AC. My SR # is [protected]. Since last 24 days I have followed up 7 times with Samsung call center # 30308282. On each call I am assured that a technician would come to my place to resolve the issue. As a matter of fact all my STD call to Samsung Call Center have gone in vain. There has been NO RESPONSE from team Samsung

Please help !
br...

hello sir/madam,
i purchased my samsung SGH-J600 mobile four months back in bangalore at subhiksha shop...i have 2 problem in my mobile..if i talk with my mobile even for 3 to 4 minuites my mobile gets heated soon...the second problem is my sending messages or item via bluetooth is failed always...but no problem while recieving...plz say me a solution to solve my problem...hope to receive quick and good solution from you...
...

My Name is Yatendra and Bought a SCH F679 CDMA ( Also known as MAXX) for my reliance.
The phone developed a snag and I gave it to service center on the 18th August 2008. My Job card number was WA[protected]
This was NOIDA - Samsung Service Center at Ganga Shopping Complex.
There was a display in the service center that claimed - guaranteed 7 day service. HA HA... It took them 10 days to do something. Mind you during...

I am having a Samsung Micro-Wave Oven. There has been a damage to the flexible PCB inside along with the wiring by a Rat. Since last more than 2 years I am struggling to get it repaired even in City like Pune. The response is very clear "please contact our head Service Station as these spares are not easily available". I have bought the Top Brand of Micro-wave from Samsung and I do not want to throw it simply because the Spares...

We have purchased split ac of samsung make 15 days back it was working ok.Its fit for a director's cabin.When he occupied the same the ac stopped cooling .Wwe purchased it from Davar International Gurgaon.Engineer visited the site on thursday and confirmed gas leak .Now we still are awaitng for Engineer to inform the work shop and then the person to come and repair.


This is the worst expereince we are having and...

despite long mails and complaints about their product and even after getting the complaint number no one is ready to solve my problem.rajiv banswal and kusum agarwal of samsung[on paid leave ] are the worst and biggest liar and black spot i see as in this company.bith are liars and unprofessional.
a company based fault is troubling me and no one in company is ready to solve this.its been more thn 60 hrs i last posted my complain about...

Dear Sir
I purchased a computer 2.5 yrs back and its hard disk 80 GB sata
got crashed now as the same is covered under 3 yrs warranty the service centre at Chandigarh provided me with another repaired one and not a new one and the same also got crashed. Now the centre is saying that they will receive the replacement from Delhi office for new HDDs and the same shall be available after 15 days, Its gettting late. Kindly do the...

For the first time I faced one service centre and I assumed that i was dealing with a small electronic shop. May be it is not fair to compare. First of all all customer were standing in front of desk like a grocery shop. No proper arrangement to recieve a customer. No professionalism in staffs. when I was there I saw Most of customers i.e. 5 out of 6 were unsatisfied. Processing is very slow. No contact from their side abt the status for...

Dear Sir
we have purchased one computer system ( LCD Monitor) from M/s Sweetha computer bazar hyderabad on dated 29.07.2008, as he was suggested samsung brand is best among all the brands.also he said that after sale service of samsung is very prompt.within a month LCD monitor is out of order accordingly we have contacted to customer service and mr.saleem has attended on 25.08.08 and says sparepart is not available so he will come...

i had purchased a samsung colour tv in feb 2008. i had givena complaint number is [protected]. since 20 days nothing has been done. why this type of service from a reputed company like u. now i am approaching the consumer forum to get my tv replaced and to reduce your sale in kalyan. look forward for my step...

Hi,

I have purchased this washing in MAY 2006 in Saudi Arabia. When I shifted from Saudi to Bangalore I enquired and assured that this washing machine has international warranty and brought the along with me to India. Now I have a problem with my washing machine and i lodged an complaint with Samsung customer care. Its 45 days till now no positive re[censored] has been provide. Despite calling them many times I am getting only lip...

I had purchased a Sansung 2-door 280Ltr frost free refirgerator from Samsung in Oct 2007.
On May 2008 we lodged a complaint with samsung support as delicate items like Cream, Curd, Fresh cocunut would get spoilt and give out a fould smell when the door was opened.
Since then its been 6 months and the fault has not been rectified. We have made countless calls to the Area Manager Mr. Mobin, the toll free number, and as well as...

We had purchased a window AC of Samsung 1.5 ton on 19th October 2007. There was a part not working in the AC and it was not cooling. We lodged a complaint with the Customer services and the engineer visited. He replaced the part on Sept 10th 2008. However, he did not fix the touch panel back and when we later tried to operate the AC, the touch panel was not at all functional. We lodged another complain. The engineers came and asked us the...